The employees here are so so kind and helpful. My daughter and I go here often to smell goodies and just walk around and hang out. We love Ren and Michelle and love everything we get here! Recs are always spot on! read more

Once upon a time, this Faerie Queen was thrilled to see a Lush here in the Irvine Spectrum. The soaps (Sultana) are lovely and the bath bombs (sans glitter) are a delight. Great for the skin, natural, and beautiful scents. The end. read more

LUSH - Browsing! - Cosmetics & Beauty Supply Near Me - Irvine, California

Alyza or alysa?? Was amazing!!! I had the best store experience and our interaction brightened up my whole day.

Ella helped me find 2 things I was looking for & she knew exactly where they were!! I appreciate her product knowledge and friendliness :)

I love shopping at LUSH. They have wonderful bath products for all ages. I came here to purchase holiday gift items for all my wonderful friends for the upcoming holidays. In the past, I purchased Lush items as party favors for parties, birthdays and just because. Service was amazing. Super friendly staff and informative. read more

LUSH - Cosmetics & Beauty Supply Near Me - Irvine, California

Fantastic place! They have great customer service but if I worked at a place like this, I'd be happy all the time too! I love their products, expensive but they make me want to shower 6x a day. read more

I love this Lush! Everyone is always helpful and friendly! I just picked up one of the last bottles of Avocado Co Wash shower gel (it's being discontinued and is on their "Archival Collection " now and I got a big tub of Posh White Chocolate & Rose body wash which they just brought back for Mother's Day. read more

LUSH - Cosmetics & Beauty Supply Near Me - Irvine, California

My goddaughter had her 11th birthday party here and it was soooo cute! My inner child definitely came out -- I wanted to play too! I love this store, especially as a birthday party option for the kiddos. Bonus: they even have kids' products that are gentle on the skin and free of the icky additives we all try to avoid (fragrance, parabens, etc.). I would absolutely go back! read more

This LUSH location was clean and organized and the employees were friendly, positive, and helpful! I had a gift card so I was browsing the entire shop looking to find something that sparked my interest! LUSH clearly labels which products are vegan with a V, so that was really helpful as I didn't need to sit and read the ingredients of products I was interested in. With the help of an employee, I ended up getting a hair product to help moisturize and revive after swimming in a chlorinated pool. I also got a sample of their Super Milk to try (another product to help revitalize hair)! Helpful employees, fun environment, and lots of vegan cruelty free choices! I'm excited to see if the products help my hair. read more

Lush man officially has broken the code to curing oily greasy, pimply, jacked up skin! This location is in Irvine spectrum so parking is not an issue ! The prices are mid to high depending on what you're looking for but trust fam! It's worth it the ingredients they use is natural I think ! But what ever they use it's amazing ! Check them out if you suffering from outbreak, pimples, and or a pizza face lol ! read more

My sister and I went to get some soaps and bathbombs and such as a treat, the staff was sooo nice and kind! They even helped her pick out a facemask, wonderful experience! Danny is super cool! read more

Store is absolutely amazing and very vibrant. Nix I have to say is one of the best In customer service, she catered to all my sensitivities and all my favorite smells. She is very professional and knowledgeable on all products. Which made my shopping experience so much easier especially as a New customer to your location , With an addition of her amazing personality she's definitely a reason. I'll come back. Thanks for The amazing experience and also the recommendations read more

This store has the NICEST employees! They are so kind and helpful, even when I don't buy anything. They are especially sweet to my kids and always offer a fun sample! I always bring my kids here after eating at the spectrum so they can properly wash their hands and the employees always make each trip wonderful. I've taken to buying the glitter sprays or bubble bath bars for any presents I need because I'm sick of gifting plastic crap from Amazon that the birthday kid probably already has! read more

Love Nix!!! Will be coming back just to do more shopping with her! I came in looking for ONLY banana scents and she quickly showed me to every corner of the store carrying what i wanted and every single item was bought!!!! Thank you nix amazing customer service read more

This was my first time shopping at Lush and Beck helped me and my friend. Beck was really friendly and knew about all of the products and suggested the best products for the issues we wanted for our skin. We chatted the whole time Beck made us samples, and it left a really positive impression on me! read more

When you walk in you can smell the scent variety of lush bombs. Just about any color, shape, or scent for your pleasure. Or you can sign up for a class to make one. Single items or bundle packages. Moderate pricing. Very helpful service. read more

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This LUSH location is always a must!!! For context, I've been in a long distance relationship with my boyfriend, who lives here in California. Whenever I visit him, we tend to stop at this Lush for bath bombs! If the wonderful selection wasn't enough to keep us coming back, it has been the customer service! During my last visit, I was welcomed by the lovely Aleysa! I struck up a conversation, asking her if they carried a bath bomb me and my boyfriend bought for Valentine's Day. I found out through Aleysa that it was called Tipsy Tosy, and she had some ready for me and my boyfriend! We were so happy that we made a point to come back to ask for her name, which your sweet associate Maddy was happy to give out! Thank you both for going above and beyond with our experiences at Lush! read more

Nix made my experience 10/10! She is incredible and so educated on the brand and products.

I'm a firm believer we all need to switch to cruelty free products, and products that are just naturally better for us and Lush is the perfect brand that matches that. Gigi, the store manager, is incredibly helpful and knowledgeable about the products and helps me pick products each time I visit. All of the staff are helpful without being too pushy which makes the shopping experience enjoyable. Their app has great rewards and recycling old containers gives you a $1 off new items. There's truly nothing to hate about Lush. I love visiting this location when I visit the Spectrum and highly recommended everyone supporting this awesome business! read more

the older british lady comes on way too strong and made my experience uncomfortable to the point where i wanted to leave. she couldnt catch a hint and followed me around the store engaging in conversation. I understand thats a part of customer service but this was just too intense read more

I really want your company to know they have an amazing team. Specifically Rebekah at the Irvine Spectrum location. This employee was extremely sweet, creative and most importantly, knowledgeable. She was able to find exactly what I needed, quickly. I consider myself a somewhat difficult customer but Rebekah made the whole shopping experience so easy I look forward to more frequent interactions. I truly hope your company gives 'kudos' of some sort to amazing people like Rebekah since she is the major reason I will continue to shop with Lush. And to Rebekah, all I can say is THANK YOU! read more

I visited Lush for the first time in many years this past Saturday and I can honestly I forgot how wonderful that store was. Nix was particularly helpful as she helped solidify which scents were complimentary without being too overstimulating. She was extremely patient with me and very helpful! read more

Super amazing and inviting staff at the store! Jose helped me out and even did a sample test between the two face masks I was looking for.... Beyond nice and helped me with everything I needed!! read more

I have had severe back and shoulder pain for quite some time. I was looking for some healthier alternatives to some of the shower products that didn't help my hair. I was looking for a massage bar, some products for sleep, etc., and Sakura was able to find me everything I needed. She found an epsom salt bath bomb for my muscle recovery, deep sleep bomb for the sleep, massage bar to get the knots out, and on top of it some good body spray! I hope to have her help me again in the future! read more

I had such a great experience at this Lush Location from both Becca & Ren. They were both extremely helpful, they gave both gave me such amazing recommendations that were tailored to my exact needs. They also offered product samples that I could give out a try! I ended up purchasing a few things from their help! Definitely would recommend, they were so welcoming. read more

Even in the holiday rush, somehow the employees are even MORE pleasant and helpful than usual! Their upbeat and jovial attitudes are contagious, and they have the answers to all your questions. They give great recommendations too! I expected them to be out of all the popular items thus close to Christmas, but they still have pretty much everything. Shopping here is always a wonderful experience year round, but especially during the holidays! read more

I was not happy yesterday at Irvine festival the bad experience was the person giving the gift with boxes and numbers on it. He ignored us when we were next in line. read more

Becca is the absolute best!!!! She was so helpful, kind, patient, and brought such amazing energy. I have never shopped at Lush but will definitely be back soon because of her!!!!!! read more

I've frequented this Lush more times than I can count but today I felt compelled to leave a review after an interaction with one of the employees, Empress. I went into the store with no intention of buying anything when Empress came up and started to talking to me and my friend. Not only was she knowledgeable of the products and gave us in depth recommendations for the hair products, she was also extremely personable and charismatic! My friend and I lingered for more than 45 minutes having her show us product after product and at no point did Empress not know what she was talking about. She even showed us a demo of the products on her own hair which inspired us to buy some of the products ourselves. I was shocked to find out that the employees do not make commission on the products they sell because that meant Empress was working out of genuine interest in her job. After using the products for a couple of days I can confidently say that her recommendations were ON POINT. The staff is always friendly and helpful, but Empress exceeded all expectations! read more

I went with my friend to buy a face mask and left feeling extremely enthusiastic about lush products. We were helped by Becca who was extremely knowledgeable and enthusiastic about lush products. She asked great questions about our skin and preferences for products- and had great recommendations. Becca was amazing! read more

I think they forgot I paid in full and booked an event there for my daughter's small party but they were able to set up quickly and created a fun experience for the group. My daughter had a really great time there. read more

Not only is this my favorite Lush store (size, selection, employees are always friendly), but Nix is the absolute best! Nix spent a lot of time with me today and helped me decide the perfect gifts for my friends. Thank you, Nix! read more

Katie was amazing!! I came in the Saturday after Christmas, and although it was super busy, it felt fun to be there. Katie was informative, kind, and was sweet to my kid, which meant a lot to her. Thank you for showing us the bubble ones and helping me with the dusting powder read more

All the staff were very friendly and inclusive, and we really appreciated the sensory bags and the overall accommodating environment for people with sensory needs! read more

Jessie went above and beyond to ensure I got what I needed, not what I blindly thought I wanted. She was so sweet and informative without upselling and made me sincere recommendations for my dad's psoriasis and eczema care, along with my hair. read more

This location is one of the best locations I've visited. It's set up in a fun way where everything can be seen and touched. They even have a gigantic jiggly castle that the kids were fascinated with. The staff was very friendly and let the kids try out one of their products. My friend had some questions about hair products, and they sent her home with samples. It looks like some of their items are seasonal, so every time I've stopped in, there's something new. They definitely made me want to come back and explore the shop some more. read more

the workers at lush were so kind, they helped us pick out the katseye apparently they only have it in 25 of there stores and we got one! so grateful for that and for them being so gracious and pointing us in the right direction :) beck and becca are fantastic workers and have great customer relational skills. they were so sweet and helpful with our selection process and brought such amazing positive vibes. read more

This is the best lush location I've ever been to, it's a nice size store that's always well stocked and the employees are friendly and attentive without doing that babysitting thing they do at a lot of locations so theres no awkwardness or pushiness, I hope they know how wonderful they are (yes I'm writing this from the bathtub) read more

We came in looking for bath bombs for a bride to be. The young tall man with glasses was so helpful! He helped us find the exact bath bombs we were looking for and showed us the gift sets available. Very pleased with the customer service and cleanliness of the store. read more

LUSH - Cosmetics & Beauty Supply Near Me - Irvine, California

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Becca was amazing!!! She blessed me with all sorts of wonderful samples! Such a great person :) Lush is lucky to have her!! read more