I have a membership here and im going on 3 yrs of choosing this place for my root touch up…read more I decided to comment on here since their website and their app have no option to send a message or comment or even talk to a live person other than the salon. Sure I've had bad stains a bad hair rough wash you feel the effort is not there before. Unfortunately I'll tip less to those who dont put the effort in the service they're providing But my last visit was bad The colorist rushed through my touch up felt sloppy and stained my ears , side of my face i felt her rubbing the dye back n forth instead of wiping it off. The wash sigh! Was short the gal next to me was there first and was still there getting a nice wash meanwhile i was done in 5 minites. She didnt even wipe my stains. There was dye inside my ear folds had to take off my earing because there was dye on my ear lobes i washed my hair and there was alot of color still coming out not to mention i have and use the blackest color the offer. Never experienced this type of service here. I will continue to go i like my membership I request that the last two gals dont service my hair needs. Highly appreciate that.

I've been a premium member at Madison Reed because I wanted the convenience of getting my roots…read moretouched up every three weeks, but after my latest experience, I can't justify the cost anymore. My appointment was at 7:15 PM. I called the salon and also sent a text letting them know I was running about 10-15 minutes late. The automated system replied that it was fine. I arrived exactly 14 minutes after my scheduled appointment, walked into the salon, and was told they would not perform my root-only color service. The lack of consistency and customer service is incredibly disappointing, especially for a business that charges a premium membership fee. This wasn't a full color or complicated appointment--it was a simple root touch-up. Unfortunately, this wasn't my only issue with this salon. The staff has never been particularly friendly, my gray coverage is often incomplete, and I've left multiple appointments with hair color still stained on my scalp because it wasn't fully washed off. For the amount they charge, I expected convenience, quality, and good customer service. Instead, I received none of those. Save your money and go to a salon that values its customers and stands behind the service it provides.

Absolutely LOVE my hair!! Went three years ago to get a…read morekeratin treatment. Ever since I've been going to her for everything. Thank you for repairing my hair and always taking care of it . She's really friendly and takes her time which is something I really appreciate it. Would highly recommend she's the best!! Thank you for my ombre I loved it so much!!!

I had been going to Vicky for 6 or 7 years and she is the best hair salon and so professional so…read moresweet and kind also has the best products on the market , I would never go to some one else but I live in Bakersfield , Ca and thought I could find someone out here big mistake ! They dried or should I burnt my hair so bad it was falling out, so called Vicky and made appointment and fixed it . It was like magic she left soft and silky

Support small businesses! Wonderful staff and the products are high end korean skincare. Great…read morepromotions all the time!

This place is one of my favorite and kindest Amore Pacific stores I've ever been to. I never feel…read morepressured to buy anything and I've been considered a regular now. They're very knowledgeable of everything that is available within their offering and it's nice that they have a texting service that tells you what kind of deals that are going on at any moment. They give a lot of samples with purchases and they do participate with both the Aritaum/Amore Pacific rewards program. Meaning that you can always go to any other Aritaum store (i.e. Garden Grove Arirang, H Mart Irvine, or other k town locations in Buena Park/LA). For me personally, I don't differentiate a product based on its designation for male or female. I think it's just what on your specific skin concerns. It seems like they've tried a lot of product as well so they can offer advice. Maybe come in ahead of time and always ask to feel the texture of products. They do accept credit card and Google / Apple pay so it's pretty easy. Parking lot can be a little bit challenging because it's shared with a ton of other Vietnamese businesses. Other than that, I would say check it out and don't worry about not knowing vietnamese. The owner and worker is nice and I feel like they provide better service than the one in Garden Grove since the other one is Catered more to Korean people. The past couple times I've been to the Garden Grove location, they usually don't pay much attention to me and don't offer me or inform me of anything going on. Because they assume that I'm just window shopping or not really a potential customer.

I like this place a lot. They carry more authentic lines than in department stores. Linda is a…read morevery nice lady. They also carry ReFa Pro, which is authentic and at amazing good price even in compare in Japan! ( I know this place thru asking Toyota distributor for where I can find authentic ReFa Pro in Southern California). Just one thing I think they missed is that they dont carry Cle de peau. So I have to find it in another store. PS: Ask Google for what is ReFa Pro ;)

Absolutely loved the service and the wide variety of products here! Vital Beauty has tons of high…read moreend brands, and I love the attention to detail of the workers, as well as the general store atmosphere! Overall a great place, that I would recommend it to anyone who is in the area! It is a beautiful store, and I will definitely be returning again and again!

I started coming to Aveda Belle Isle a few years ago after the Aveda institute near me closed due…read moreto the Covid pandemic. I have also seen Julie here and honestly they all do a fabulous job. I have been a loyal fan to the Aveda brand since college,. I've never left feeling disappointed or wondering what went wrong, lol. This time when I went in I saw Michelle, because she does Balyage. I normally get highlights with Julie but wanted to see about the possibility to do a Balyage. I had gone to another salon for my current highights andmy hair came out overprocess it. I mostly wanted a consultation to see how to go back to my darker more natural color and leave with some dimension or if was too damaged. Michelle really spent time listening and explaining what I could realistically do with my hair. And that Orange is not my color. I really love that Aveda promotoes healthy hair and scalp and this salon lets you know if you have healthy enough hair for certain services, in my case we both agreed to preserve the integrity of my hair and not do a full balyage or any further low or highlights. I appreciated her honesty. A lot of places will do what you ask and not give a disclaimer. Not Michelle, she gave me a price quote so I could decide what I wanted and could capably do within my limits and talked me though the process the entire time. She did such a beautiful job, I felt like I left looking like myself and still I felt really beautiful with the simple change of going back to darker hair. They have such great customer service and have a very welcoming and patient vibe. It took about 2 to 3 hours to correct my hair and Michelle kindly checked in on me and made me feel welcome and not at all like a burden or rushed. She also seemed to understand my struggles with my hair and I plan to go back when my hair grows out some more. She truly has the experience to do a lot and I trust that she can help with my thick hair. I felt relaxed around her, her whole vibe remained steady and kind and like she wants to put her client's goals for their hair first. I love that the Aveda salons serve their delicious herbal tea during the service. I also got a nice shampoo and deep conditioning treatment.

I'm a picky girl and I've been to plenty of salons where I leave feeling "meh," but this place…read moreactually made me feel GOOD walking out From the second I walked in, everyone was super welcoming and easy to talk to. My stylist really listened to what I wanted instead of just doing their own thing, and my hair turned out even better than the inspo pics I showed. The whole experience felt relaxing, not rushed, and you can tell they genuinely care about their clients. My hair feels healthier, looks amazing, and I've already gotten so many compliments. This is my go to when I'm in the area!! ALSO MUAH to the owners! I absolutely love them so much

After living in Irvine for many years, I've been through so many different barbers and hair salons…read moretrying to find the right place. It honestly became exhausting. I'm so glad I finally found a salon that I truly feel comfortable with. The entire staff is incredibly sweet and welcoming, and the salon has such a warm family vibe. I personally go to Jade, the owner, and she is absolutely the best. She always takes her time, listens to what I want, and consistently does an amazing job. As a man, I actually feel much more comfortable coming to a salon like this compared to a traditional barber shop, and the prices are very reasonable compared to other places in the area. The shampoo service is always a plus and makes the whole experience even better. I also bring my teenage son here, and he loves it too -- he refuses to go anywhere else now. If you book an appointment, definitely ask for Jade. Highly recommend!

Called 20 minutes in advance and they took me in for a wash and blow dry. My hair was in bad shape,…read morebut Nami worked some magic. Went from haggard overwhelmed mom to party-ready in less than an hour. Solid pricing too. I'm thinking of making this my go-to, no frills, salon.

Found Azumi on Instagram and have been coming here since last summer. She was able to give me a…read morerough estimate for what I could expect, and discuss my hair history/options that I could realistically do. Highly recommend Azumi for colors! Definitely don't mind making the drive out here every 6-8 weeks for an appointment. Parking is easy on the street outside. CC accepted.

I was with Endymaniq since when they were still at the Costa Mesa location. I have been going there…read moresince Keita first did my hair, then I was hooked. After years of going to Keita, I moved with them to when they were in temporary status of finding a new salon (they were at one of those Sola salons, renting work space, for a while) to this Tustin location. However, sadly, the best best stylist is gone. Keita no longer works there because he switched career! I definitely loved the vibe, interior decor, and feel of the previous location because Keita was the main one who decorated and curated the salon. This Tustin location can be tricky! But you can't text/call your stylist if you get lost. I had Yuya twice after Keita left and it was okay. Last time I went to him, I wanted to color my whole hair and I thought he got it, but it came out he gave me highlights only. Oh well, the whole service was long so I didnt want to say anything. I think Miki is really good too, she is great with colors! Keita recommends her but It is strange if I go to Miki now since Yuya recommend himself to me and I went to try him twice... I would still recommend them to anyone who wants a good cut and color and service though. They are really good! Try to get Miki.

Jay is amazing at what he does! He's incredibly knowledgeable & truly skilled in his craft. He…read moretakes his time to give you the haircut you envision & even shares helpful tips to help you achieve & maintain your desired look. On top of that, everyone is friendly & welcoming, making the entire experience comfortable. I highly recommend Jay & the team to anyone looking for a new barber or salon!

I was a long time client and was treated like I did not matter at all. After several attempts to…read morecontact Stephanie she never replied. A FaceTime apt was set but she never called and again never replied. If this is how a salon treats their long term clients imagine being new? Go elsewhere. I took my business elsewhere and happier for it. But being treated so unprofessional is hurtful.