Came in for my Bday freebie & all the girls were so sweet and welcoming and helped me pick out a few other items as well. Thank you ladies

I've given this salon time and time to redeem themselves as they 1) implement unspoken "rules" that none of the other Ulta locations implement and 2) have an extremely rude demeanor with their clients (as someone who is Ulta Platinum member so I've invested thousands of dollars) I had an appointment standing with a stylist for a blowout (another stylist at another location from Ulta canceled me day before as that stylist was sick), she called me if I could come in earlier since she had a no show, and I said I'd try but it would be hard since I have a meeting before my appointment. (Mind you I originally was 2:15pm and moved up by only 2 hours). I got in at around 12:20pm after parking (keep in mind Whole Foods is flooded with people who will run and walk even if you are finishing driving through) and the receptionist went to go chase down the stylist. They went to the break room and this larger manager hispanic with glasses yelled loudly after 5 minutes for the store to hear "Well you were 10 minutes late so she can't see you". I explained how I came a few minutes late and it would just now be ten minutes (mind you i Booked a Blowout) and most salons have a grace period? and she repeated herself loudly saying it wouldnt be fair to the other clients coming in (you mean the clients who no show but i showed up????) forget it go see Iris in Ulta on Orange or Rose in Marketplace read more

Ulta Beauty - false. not even 10 minutes, yelled from their manager and turned away. - Hair Salons Near Me - Tustin, California

I went in with a request for BLONDE ombré to BLUE. Rose called ahead of time for clarification and I told her, I want WHOLE HEAD dyed blonde to blue ombré. She said ok and to bring photos of inspo. All good right? Nope! She looked at my head said it's doable but she was going to change the receipt/order to two different highlights. I was confused and confirmed the blonde to blue she said yes but this new receipt would be more accurate to what I'm getting (the price went up from 276-300+). I assumed it would take a good while and just let her do her job. Two things of note: 1 she was under the weather, shivering sniffling not doing good. I felt bad. 2 I have had my whole head dyed before but not ombré. Idk how it goes. Anyways this is the result. The obviously better one is the inspo she was supposed to replicate. The other is what I've got. It's been 2 weeks and two washes (I've kept blue in my hair for literal years bright and vibrant. This should not happen so soon.) it has faded a lot. She seemed happy with her work. I was close to tears but guys she was sick and this took four hours I wanted to leave. But I also have to say something. I will be calling them soon to see if someone else can fix it. read more

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Booked a last min hair cut & blowout with Ava! I got extra layers with side bangs, a trim and a blowout with a hair treatment. I love my haircut! She did such an amazing job! & definitely was super sweet and thorough with what she was doing with my hair. read more

Ulta Beauty - Hair Salons Near Me - Tustin, California

GRACE in the salon was a top notch miracle worker hair colorist! She knew exactly what I wanted & needed! Worth every penny and I will continue exclusively for the rest of my life! She wove grey highlights and brown lowlights to match my incoming natural color and I could have never imagined it would never look this excellent!​ read more

Ulta Beauty - Before - Hair Salons Near Me - Tustin, California

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This place sells a few more things at several ultras I've been to in the past. This place sells those cute animal perfume bottles, and they also have K-pop demon hunters sunscreen. read more

Ulta Beauty - Hair Salons Near Me - Tustin, California

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Maddie was such a great help today. She was so friendly & made every thing so quick. I came in with a list and she helped me find everything I needed. Thank you again for everything she was the sweetest. read more

Amazing experience thanks to Valeria. She was so nice, skillful, and helpful. Transaction #3945 She helped me out with blush and foundation. read more

Ulta Beauty - Me in Laura Mercier Foundation in 2c Oak. - Hair Salons Near Me - Tustin, California

Becca is amazing! I walk and I had a makeup emergency. She helped me and did me right! She redid my makeup and even fixed my eyeshadow. She made my day very special! She was also super sweet and very patient! Always have good experiences at this location! read more

In this particular store the salespeople are super, they will always help you choose a color, explain everything and choose the best, there are other stores, but I come here specifically for the good service read more

The few times I have been to this Ulta, it is disorganized and out of merchandise. Also not inviting and looks unclean. I went in, for the last time, the other night. An Ulta credit card was offered to me, at the register. I responded that I already have an Ulta credit card. I was then informed that I didn't have the correct credit card and therefore was not eligible for the birthday gift. I was spending between $100-$200. I then decided to take my business elsewhere. Your major competitor runs a preferable, well stocked and organized store. Do better! read more

I had such a great experience here thanks to Suzette! From the moment I walked in, she was incredibly attentive and made me feel welcomed and taken care of. She went above and beyond to help me find exactly what I needed, and her product knowledge was impressive. Suzette helped me pick out the perfect lip combo, and I'm absolutely obsessed with it! She really took the time to understand what I was looking for and gave great suggestions that matched my style and skin tone perfectly. What really stood out was her amazing customer service, Suzette was patient, kind, and genuinely cared about making sure I left happy. You can tell she loves what she does, and it made my visit so much more enjoyable. If you're at Ulta and want someone who will really listen and guide you, ask for Suzette. She's a gem! read more

Thank you Desiree! I came to Desiree at Ulta feeling discouraged after a previous stylist had left my hair in rough shape. From the moment I sat in her chair, she was kind, professional, and incredibly skilled. Not only did she fix the damage, but she gave me one of the best highlight jobs I've ever had! Desiree took the time to listen to what I wanted and explained her plan clearly. The results were even better than I hoped for. I've received so many compliments on my hair since my appointment--and more importantly, I feel so much more confident and happy with how it looks. If you're looking for a stylist who truly knows what she's doing and genuinely cares about her clients, I highly recommend booking with Desiree! read more

Always an easy stop for me! They typically have everything in stock and if not, they can order it.

A week and a half ago, I went to look for skincare products and makeup. I was lucky enough to be assisted by a young woman named Melissa, and I simply had to write this review. She was incredibly kind to me--I am a 55-year-old woman. She helped me find a foundation and tested several shades on my skin, along with concealer, moisturizer, lipstick, and eyebrow pencils. While assisting me, she had no problem answering my questions and simultaneously helping another customer who had been there before me. I was absolutely delighted with the products she recommended and the empathy she showed me; it is not easy to find someone in a store who helps you the way she did. Thank you Melissa I really appreciate your help read more

I was there today and the employees were just rude. They don't acknowledge customers, talk way too much to each other instead of being focused on working (since that's the whole point of them even being there lol), and they didn't even greet me. Completely unfriendly and disinterested, and their bathrooms are dirty and with no toilet paper! Awful location, would not recommend coming here. read more

great store!! has soo much great stuff. i just got this cute $5 tote they sell. i also got a 3 makeup bag set. im obsessed with bags. they also have discounts for their members. i feel like their stuff is a lot cheaper than sephora read more

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This Ulta seems to always be in stock with the products that I need. Sometimes when you need assistance, there isn't a lot of people around to help you. It's mainly the girls at the front of the store who are the only ones working, with the exception of one floor associate who's constantly restocking, reshelving, or rearranging items. Anyways, they have what I need and I love the Ulta Rewards system. Parking is very easy as there are often parking stalls open on this side of the plaza. read more

We wanted to use our 15% off coupon but the order needed to be placed online to use it. Angelica was very helpful in assisting how to do so, and processed my online order while I waited in store. She was great to work with and very friendly! read more

I went in today for a few products, and was a little lost with what products, brushes and techniques to use to help cover my melasma spots. Melissa was patient, kind, helpful and very informative on what could help me. She spent time using different products to cover my spots to a tee. The 5 stars are for her and her patience. Thank you Melissa! read more

Ulta is very unique in that is mainly a makeup and hair care store for women. But they do have some men's items. Today I went to pick up something for my wife, so while she was in one store I came here to get her an eyebrow pencil. For all the men out there, I suggest that you use the "Notes" feature on your smart phone and write down all of the things and sizes that your girlfriend or wife use or like. This way when birthdays or anniversaries come. You have a whole list of stuff you can surprise her with without asking her first. Also the eyebrow pencil was not that expensive as I thought it was going to be way higher. More points to get free stuff read more

Incompetent and frustrating experience with online order pickup I placed an online order for pickup and added my dad as the alternate pickup person since I just had surgery and couldn't get it myself. I made sure his name was on the order and gave him the order number, thinking this would be a simple and smooth process. It absolutely wasn't. When my dad went to pick up the order, the staff gave him a hard time from the start. Even though he was listed as the alternate pickup person and had the order number, they told him there was no package under his name. Eventually, they managed to locate the order using the order number. The bag clearly had my name on it, my dad even showed a photo ID to confirm he was picking it up on my behalf. But then the girl at the counter (who was completely unhelpful and clearly didn't know what she was doing) told him she couldn't give him the order unless he told her what was inside the bag. Excuse me?? How is he supposed to know the exact items I ordered, let alone their names? What kind of ridiculous policy is that? He was authorized, he had ID, he had the order number. Making him guess what was inside the bag was beyond unnecessary and just made the whole process stressful and disrespectful. I don't know if it's lack of training or common sense, but I won't be ordering from here again. If you're offering an "alternate pickup" option, maybe make sure your staff knows how it actually works. read more

As a tourist coming from Canada I wanted to take a moment to express my sincere gratitude for the wonderful help I received at the store recently. Destiny , I'm so thankful for your patience and expertise in helping me find exactly what I needed you truly went above and beyond. And Noe, thank you for your assistance with my shade match at Tarte; you made the process so easy and enjoyable. Each of you read more

I was just in here for a quick trip. This location is very large, bright, and clean! I love how nothing felt too cramped compared to the location I typically go to. I was able to get in and out very quickly and the workers made an effort to greet me and offer me their help :) read more

Such a horrible experience with Nyla. She was extremely rude, and I almost wanted to walk out because of how she treated me. Please retrain your staff on basic customer service -- no one should be made to feel that way. read more

Hello, Today I changed my hair color with Desiree at Ulta at the District, she is absolutely amazing. Her attention to details is outstanding. She is so kind and patient recommending the essential needed services and products for my hair. I can't wait for my next appointment. Thank you Desiree! read more

This place is clean and they employees were constantly asking if they can help on something great place to come

Came in here to redeem a birthday item for my wife. You have to show the barcode from your email to receive it from the register since they keep it behind the registers. The associate was very helpful throughout the transaction and I was in and out pretty quickly. It didn't feel weird at all that I was a guy walking into this store. It was very clean/organized and there was barely any foot traffic during the weekday afternoon. This is a great location since it's within The District so you can get lots of errands done at the same time. read more

Had such a terrible experience getting extensions in. I went in for a consultation with the stylist Hani and was told to buy extensions from Amazon and sent a link. I retuned a few weeks later with my extentions and had them put on. These were put on with the Ulta brand tape to ensure quality. I was given no aftercare instructions and sent off. Within 2 days all of the extentions fell out, taking my (already thin) hair out with them. When I went back to the store, I was told that they could not do anything for me. No refund, no offer to reinstall, nothing. Now I am left with -$600 and incredibliy damaged hair. This is my first time writing a review, but I just would not want someone else to go through this terrible experience. read more

Stopped by today cause I had time to kill and decided to look for a new concealer. Nancy was so sweet helping me figure out what shade to get. It just so happened the concealer I wanted was on sale, but they didn't have my shade in stock so I was disappointed but Nancy went out of her way to offer a free shipping card since I was going to buy it in store. I ended up going home and bought a bunch of stuff online thanks to Nancy! read more

One of the best hairstyles hands down is Desiree, when I went to go do my hair she slayyy it and I was very happy! My hair look healthy, she gave me the best recommendations to keep my hair looking healthy almost a month of my hair been done it looks like I did it yesterday. Thank you for always answering my questions and having my hair looking healthy read more

Ulta Beauty - Hair Salons Near Me - Tustin, California

horrible staff! don't ever get anything at the salon they'll shame you for a medical condition & couldn't care less about being there

Amanda at the salon has slayed again! I asked her to warm up my color a bit so that when the sun hits my hair, it glows, check! She did that. I asked her for face-framing layers but to still keep my length, check! She did that! And I asked her for some long, loose curls and yes! She did that! Slays every time, she's an elite stylist for a reason!!! read more

Ulta Beauty - Hair Salons Near Me - Tustin, California

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Sorry Maria and Brenda! I'm positive I deleted that psycho review idk how it was still up. Anyways, great location and best Ulta in oc! read more

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The sales rep handed me this box of Sauvage Dior. I realized it was fake once I opened the wrapping. Everything about it seemed fake. The box quality, the tilted writing the smell! It smelled like rubbing alcohol. I quickly drove back to get a return or my money back. The sales rep that handed it to me knew it was a fake once she saw it and the manager did too. The worst part was they did not apologize or offer a coupon for my trouble. Honestly, you assume that $100+ colognes here are real but now I don't think I can trust this store. I don't want to assume the worst but I think the sales rep gave this to me knowing someone had returned it. I don't know why she didn't just give me a new box. read more

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I always have a wonderful experience here! I like how there are always helpful people when I need it. I come here for my Lancôme products and never disappoint. read more

I purchase conair double ceramic 1875 W dryer 7 months ago it's doing so well I'll take proper care of hair dryer it's really good

This review is specifically for the "Salon". I went in for a haircut that cost $62 and I literally could have gone to Supercuts for what I got. I wanted curtain bangs and little trim, I left with no bangs and just an awful experience. I didn't want her to bring out the scissors again or I would have complained about the cut. Do NOT come here for any salon services, I should have known better. I walked out with frizzy hair and a half-assed experience. People shouldn't be called "curly specialists" if they are not. I was very excited but that quickly dissipated once I sat in the chair and didn't get anything I was hoping for. read more

Carie and Amanda are two of the best stylists for curly hair that I have ever had. I have been to so many hairstylists and these two are great. I will be back soon to get an even more fun haircut. Thank you. read more

Love Ulta they have everything I need!! Prefer this over Sephora for more brands and options