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    L'Occitane en Provence

    3.9 (36 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 2 months ago

    L'Occitane en Provence Photos

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    Store front
    Mohib Q.

    I came here to check out their selection of products, as I had heard quite of bit about them and their competitors like Aveda, Kiehls, Dermalogica, Clinque, Shiseido, L'Oreal lines, Estee Lauder lines, and Crabtree. In an effort to figure out what I like, what skin care is really about, and what these places are all about I figured South Coast could be a great learning ground for such consumerism. You'll find this location in Crystal Court near the Crate & Barrel and Williams Sonoma, and across from the main mall. Parking is quite easy and the shop is located on the second level. I started to talk to the lady behind the counter, Roma, who broke the whole speech down to products, their lines, and went into the tried and true vs. the new products bit. She then retreated back to her work, and let me take my sweet time looking at everything in this museum du moist. I found that while they did have a clearance section of some nice products, their mainstay hand creams were up front and everywhere. Supplemented by shampoos, serums, scrubs, eye care stuffs, lotions, masques, fragrances, and like items, there's a lot of sift through. Primarily, you'll have an opportunity to sift through a ton of scents, including their unique (and very manly, I think) men's line of fragrances and Cade products. The second I was ready with questions, Roma was right there and very helpful. While the Shea Butter Hand Cream (blue label in metal tube) is their most (and extremely) popular item, you'll find other very popular scents such as lavender and verbena. What was unique about their products was that it wasn't as greasy as many other brand's moisturizers. It absorbed quite quickly, and left a very light scent so as not to bother, let's say, your coworkers. As a visitor, I advise you take your time and check them all out. Who knew I'd leave with some of the cool hand cream and little goodies. I have heard that, and for the conscious consumer, if you sign up for their mailing list via email that you'll get a 20% off coupon within two weeks. So all their stuff will be a bit less painful when you go to pay their stiff prices.

    Store
    Riley M.

    Recently open two weeks ago and since we're in scp why not check it out. The store is quite big with lots of selection. Finally they put chairs so i can sit my ass down and wait for my girlfriend to shop. The staff is friendly but sadly the product we wanted was the "Rose Des Champs" perfumes, lotions, etc was a seasonal thing for their christmas special. Since i guess that flower only grows during the winter time or something.

    I had such a great experience at L'Occitane. The staff were friendly and helpful. I bought a hand cream and a tube of cuticle oil and cashier gave A LOT of samples i think it would actually equal a tiny bottle. I think it was my first time receiving so many samples at a beauty store

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    1 month ago

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    6 months ago

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    1 year ago

    Such great service from Mar! She was so helpful and knowledgeable about the products. We will definitely be back!

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    2 years ago

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    8 years ago

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    9 years ago

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    9 years ago

    Their staff is always so friendly & helpful. I love their products and they make great presents!

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    9 years ago

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    9 years ago

    Ashley was so helpful and kind. She didn't have to hard sell of course because everything sells itself! I'd definitely buy from Ashley!

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    8 years ago

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    Ask the Community - L'Occitane en Provence

    Review Highlights - L'Occitane en Provence

    However, the location inside the Crystal Court at South Coast Plaza absolutely is our favorite store.

    Mentioned in 4 reviews

    Read more highlights

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    I loved my experience at the Fragrance Boutique! I took my friend to celebrate her birthday and…read moreCecil was so helpful in helping us both out curating the perfect fragrance. We were going for different scents and she balanced helping us both so well and played a huge role in helping us get what we were looking for. The staff is amazing and there's a wide variety of fragrances. They can help you make a "dupe" for something or just create something from scratch, I recommend it!

    My best friend and I decided to do a little self-care / girls' day moment and booked a…read morefragrance-making experience... and I'm not kidding when I say we left obsessed. From the start, the vibe was just it--super inviting, not intimidating at all, and honestly felt like we were about to create something special. But the real star? Breanna. She was an absolute doll. So sweet, so funny, and somehow just got us immediately. She pulled the most perfect scents based on our preferences and guided us through the process in a way that felt effortless but still really personalized. We were fully convinced we'd just "like" the experience... but we ended up having the BEST time. Like laughing, bonding, and lowkey feeling like perfume connoisseurs by the end of it And the best part? We each walked away with a custom scent that feels so us. Every time I smell mine now, it takes me right back to that moment. If you're looking for something fun, different, and actually memorable--this is it. Perfect for a cute girls' day, a date, or honestly just doing something nice for yourself. 10/10 would do again

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    Cos Bar Newport Beach - RéVive skincare

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    4.7(30 reviews)
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    When you go here, ask for Michelle. She's a great listener, makes great suggestions, and I felt…read moregood about my purchase. The one thing that they didn't have in stock, she ordered and had shipped to my house. It's an odd little shopping area but if you have the parking app (parkmobile?) installed, parking in the neighborhood is pretty easy.

    First of all, it has been two hours since I was in this stores and I am still appalled by what has…read morehappened. At 1:15 P.M. Pacific Standard Time in the Newport Beach Cos Bar on Friday June 30th 2023, I entered the beauty store for my first and definitively LAST time. The moment I walked in to the store I heard lots of unpacking and since I had walked this street before and never noticed this store before, I asked if the store had just opened, to which a blonde lady told me "no" and I playfully said "really? I've been here before and I never saw this store" (the storefront is relatively small) to which an employee told me something along the lines of "clearly you weren't looking that hard." I brushed off this encounter and approached a table with foundation. I was in a rush that morning and had zero makeup on, so I took this opportunity to try on a new foundation brand that I didn't know existed. No one helped me. I chose the shade myself and then when to the small mirror on the counter to look at the shade. Then an older blonde White female employee came up to me... I told her I didn't know La Mer foundation existed, and she made a rude face to me. I told her that I have acne, and wanted to see how it looked. She said you me "you have breakouts, you don't have acne. If you had acne it would look different." At this point, I already had foundation on my face so how would she know? Also according to Healthline.com, breakouts are acne, so what is she talking about? She then told me I needed tinted foundation. She rudely told me I picked the wrong shade even though she wouldn't show me what shade I needed. She told me I needed tinted foundation, without helping me find what shade of tinted foundation. She told me I need to use bronzer, without telling me what kind of bronzer to use or how to use it. The constant scrutiny and baseless and confusing remarks made me feel hostile atmosphere. The final and most strong evidence of horrendous behavior came when I was looking in the mirror. I was looking at an adjustable mirror sitting on the counter and she took her hand as she was standing behind the counter and tilted the mirror, so I could no longer see myself in the mirror. The mirror was in front of my but after she tilted it, in was no longer in the view. I WAS ACTIVELY LOOKING AT MYSELF IN THE MIRROR AND SHE MOVED THE MIRROR SO I COULD NO LONGER SEE MYSELF. Being naive and confused as to what was happening I took the handheld mirror next to the original countertop mirror I was looking at, and used it to look at my skin instead, while she stared at me in silent anger. How horrible you are. I am not sure if this was about race but I am an Asian woman while she was White. Appalling. I am hoping this store has surveillance cameras so they can pull up the footage and corroborate exactly what I've been talking about. Absolutely disgusting. Shame on you. Crazy. (BTW go look at the other bad review, clearly this shop has something against Asian women) I also had a spoke with the store director named Michelle, who claimed that employee whom I had a horrendous experience with was named Eraine.

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    L'Occitane en Provence - cosmetics - Updated May 2026

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