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LUSH Cosmetics

4.2 (63 reviews)

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Recommended Reviews - LUSH Cosmetics

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Lisa O.

If you want a little something special to spoil yourself OR a really cool gift. LUSH has fun unique shapes, cool colors, awesome designer bath bombs and shower bombs. They have tons of others stuff but it was my first time and I was Christmas shopping so I was focusing on gifts. Loved this place and I will be back a million times. They are extremely organized and health conscious. Staff was clean and wearing masks and they were super friendly.

J David H.

For my 100th review in 2018 this is a solid business to give the distinction. I could go on and on about LUSH, but until recently I knew little other than my daughter adored their bath bombs and the products are pricy. When not crazy busy there is an educational component the staff conveys about their products. I have visited the store located in the Mac Arthur Mall just twice. It's a big deal that we have one locally. Purchases can be made online through their store and even Amazon. My guess is you will have no problem smelling your way to the centrally located store on the second floor. They recently expanded a bit from their ridiculous tiny site to a respectable small shop. In my opinion there are a few things to know about the company's philosophy and the way they make each product. This will bring you to a better understanding of LUSH Cosmetics values. Everything is hand crafted using fresh organics, vegetables, essential oils and safe synthetics. Machines do not touch the product, only the packaging which also has an element of handmade through package design. Ingredients are purchased from sources that do not commission the testing of animals. The products utilize vegetarian ingredients and there is always a date made and an individuals name/initials on the package. There are other items the clerk discussed but I can't recall everything. The service on both visits was warm, energetic and never pushy. The products sell themselves and the staff happily answer your questions and ring your purchases. The educational aspect is important. When busy this is a challenge. They have a line of cosmetics, but our only experience has been with bath bombs. My daughter's birthday is coming up and we already have plans to purchase items from the shop. This is not a store I would ever shop at for myself. However, LUSH has my respect and admiration as a Father of a 12 year old girl.

Harbalism, Brazened Honey Fresh Face Mask and a sample of Vanishing Face Cream
Cat R.

I never leave with a negative vibe from LUSH. Not in San Diego, not in Jacksonville, and not here in Norfolk. Nikki was super helpful the moment I walked in. She was super knowledgable and LET ME KNOW she was. Nothing more amazing than an honest customer service rep noticing what you're looking at. I let her know I have oily skin (yay for being Filipino) and she immediately showed me some products. We started off with Dark Angels and Herbalism, but she said that even though Dark Angels is one of the best sellers, she recommended Herbalism (she did say it was a case-by-case basis though, which is understandable). I decided to take her word for it and got Herbalism and also the Brazened Honey Fresh Face Mask. As I was checking out, she offered me a sample of Vanishing Cream as well. I just used Herbalism and the Vanishing Face Cream and I must say I love the way my face is feeling right now. I haven't really used an exfoliant before and this one was awesome (Nikki informed me that there are crushed up almonds in the mix, which is super cool). I'm in love with all their products and hope to try out more! Especially the henna hair dye in black to give my dull hair color a bit more umph. And also to buy some Tea Tree Toner because that stuff is the business.

Booby cream
Steven A.

I normally avoid these places like pre-made sushi but my wife is a Lush lover so I decided to score some points by offering to take her to the new store in Norfolk. You can almost smell the bath bombs and soaps from the parking garage. P-EFFING-U! Anyway, why the five stars you might ask? Because they have BOOBY CREAM! For a mere $25.95 your lady will get an "uplifting floral breast cream for a nice firm pair!" (check out the photo if you don't believe me) Its even called "Lovely Jubblies." I didn't end up buying her any because however you present it as a gift, no matter how nicely, you are going to get your nose broken. No thanks. But it did make me wonder what would happen if you used it on your dude parts...

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Photo of Willa C.
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10 years ago

Excellent associates!! Very friendly with lots of patience. This was my first time in the store and they were exceptional!

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12 years ago

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13 years ago

I adore lush. This store layout sucks but oh well! I just go tell them what I want and push my way through!

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12 years ago

Amazing store! I had the best customer service in this particular store today! Helped me through the whole store! Great job!

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12 years ago

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10 years ago

I love Lush! Theirs stores with amazing perfumes and theirs funky products... I like to go here to buy gifts

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12 years ago

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13 years ago

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12 years ago

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10 years ago

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11 years ago

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10 years ago

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10 years ago

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8 years ago

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11 years ago

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13 years ago

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9 years ago

A small location but has everything you need, including helpful girls who are knowledgeable in the amazing products they sell!

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11 years ago

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13 years ago

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10 years ago

I love lush. However this store is SO small though! It almost feels like it's not a fully stocked Lush store.

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Ask the Community - LUSH Cosmetics

Review Highlights - LUSH Cosmetics

First time I tried Lush was in Vegas and bought a bath bomb (big blue) and melt (floating island).

Mentioned in 8 reviews

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SEPHORA - Store Entrance

SEPHORA

3.4(32 reviews)
0.1 mi
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Such sad news that my beloved Sephora has closed locally. I loved the location and people at this…read morestore.

Well...just another reason I don't come to this mall...I only came here for a pick up order but of…read morecourse they don't have curbside service...Great! So I get enough energy to hobble inside to the store only to find they're "having technical difficulties" and won't be open anytime soon. I tap on the door, hoping to get some insight from the wandering employee inside. She slowly walks towards the door and I explain that I'm only here for an online pickup. She stares blankly and offers nothing. I'm just short of crying from frustration when I find a chair to sit in right outside the store so I can rest my Cam boot, which is already aching from the short walk. The same employee opens the door and tells me they'll be open in 20-30 minutes. They finally open and of course the online order part of the store has no one in it- shocker! So another "perky" employee says "oh, yeah, go to the front register." Great. I get there and it's the same employee that didn't help me initially. I give her my name and all I get is attitude, eye rolling, the whole nine. She barrages me with a series of ridiculous questions, all of which I answer. I'm losing my patience as I look around the store. Same employee then asks me for my ID. Um, ya think you could have done that to begin with? I finally get my order and take another look around the store- because it's the LAST time I'm ever there. 3 stars for the products and variety, ZERO stars for customer service = 1.5 stars.

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SEPHORA - Hydration on the go $25

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Maryly Studio

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5.0(6 reviews)
1.3 mi

I got my prom makeup done and as someone who doesn't normally feel put together for formal events…read moreshe made me feel so special! Not only was the makeup exactly like my inspo but the experience was both professional and personal in all the best ways. She made sure to make me feel comfortable and completely satisfied before finishing. I truly would go to a formal every day if I could have my makeup done with MaryLy Studio. If you're interested, do it!!

Here is my wife's experience today 18Jul25 our 16th wedding anniversary and an event she had to…read moreattend last minute: Wow--just wow! I can't believe I called them last minute, and within half an hour they had an appointment ready for me to get my hair and makeup done for an event. I'm beyond grateful! Not only did they fit me in, but they made sure I looked absolutely stunning. I still can't believe how they managed to completely glow me up in such a short amount of time. I wasn't even in the chair for an hour, yet I left completely satisfied--and honestly, blown away. If you ever need a place that can take care of you ASAP, this is it. And I'm not saying this as someone who gets her hair and makeup done every day. I'm saying it because the entire experience was top-notch--from the warm hospitality (snacks, water, coffee, whatever you need!) to the incredible service. The fact that they not only accepted a last-minute appointment but delivered such amazing results? Wow. Just wow. Thank you so much--I'll definitely be coming back!

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Pariser Dermatology Specialists - Busy morning. Check in line

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2.6(80 reviews)
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March 2026 My friend actually told me about her positive…read moreexperience with a hydra facial from Pariser & I wanted to give it a try too! I schedules a hydra-facial with Pariser about 4 weeks out due to limited availability. The VB office said they would charge a $50 consultation before the facial but this Kempsville location thankfully did not! I easily found parking but was worried I was at the wrong place after exiting my car. There was no signage for where the office was located . Nonetheless, I decided to check inside and since it said suite 200, I assumed it was in the second floor. I took the stairs to the second floor and thankfully saw the entrance to the office. Again not well marked until you're actually inside the office. I checked in for my appointment and only waited for a few mins before being called back. Kyla introduced herself as my aesthetician! She was so warm, kind, & gentle spoken. She did a phenomenal job & let me know what I had to look forward to with the facial and as she was starting each step. She also took great care to ensure I was comfortable & that the settings weren't too strong or uncomfortable. The room played soft ambiance music. Kyla also walked me through what the next few days look like for my face & how to best protect it. Overall, I think Kyla made this a wonderful first time hydra-facial. She's so talented & friendly. I highly recommend Kyla and a hydra-facial for anyone wanting a little extra pampering & self care!

This review is for Pariser's Surgery department. After my Dermatologist burned off a suspicious…read morebump on my hand, it returned even larger. At my next visit she cut it off for biopsy. To my dismay the result came back as "at least Squamous Cell Carcinoma possibly invasive." I was referred to Dr. James Bota in their surgical department for MOHS surgery. At previous visits I had seen the door labeled Surgery but had no idea it was such a large department. Arriving promptly at 7:15am (uggg...) with my son, who had come down for the surgery, I was promptly taken behind the locked door to the Surgical Department. It was a large well equipped department with comfortable private surgical rooms. Dr. Bota first came in with a Surgical Assistant to inspect & mark the surgical area. The Assistant remained to numb my hand. When Dr. Bota returned I mentioned that I had seen on his bio that he had gone to Emory University. I told him I had lived in Atlanta for 15 years. He asked what area. It was then that we learned he had grown up in the same area of our last house before moving to Virginia. He had even been born at the same hospital as my son. Our conversation was so interesting & my hand was so numb that he finished the surgery while we were chatting without my knowing he had begun. The wait for the biopsy then began. My son & I were able to wait in the surgical room. The surgical chair was comfortable and my feet were up. So the wait was not the uncomfortable timeI had anticipated. When the surgeon's team returned they told me that they had gotten the cancer but found precancerous cells in the skin surrounding it. I would have to use chemotherapy cream once the stitches were out. The surgical assistant prepped my hand for closing, the PA did the stitches. The surgical assistant performed the dressing & gave us instructions as to redressing and caring for the wound. As I had read in the Pre Op instructions there was nerve damage. It has been strange to have pain in areas of my fingers that weren't a part of the surgical area. I'm very impressed with the efficiency of both Dr. Bota and his surgical staff. The Pre Op & Post Op instructions were thorough and complete, I really don't want to have to go through skin cancer surgery again. But should it be necessary, I would certainly want to be treated by Dr. Bota and his team. Pariser Dermatology impressed in a treatment I had never experienced, They continue to be what I consider the best Dermatology group in Coastal Virginia.

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Norfolk Plastic Surgery - Recovery was so good that I was taking pics in my recovery room.

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5.0(3 reviews)
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They gave me the best experience ever! I was walked through my surgery from beginning to end…read more Tamera assisted me with all paperwork and worked alhard to get me approved by my insurance. Dr.Colen was the best. I had a medical emergency and Dr.Colen was out of town but he sent his medical partner to check on me. The office staff even checked on me. The love and care of everyone there is so special. The doctor did a great job of getting me in the OR on time and in recovery in a safe and timely manner. My recovery was amazing. They saw me each week for a month to check on stitches and drains and my overall health. This was truly a great experience. I've had two surgeries with them and will have more if I decide to have something done in he future.

I saw Dr. Uroski after being diagnosed with BRCA2 gene mutation for a prophylactic bi-lateral…read moremastectomy with reconstruction. I was recommended to Norfolk Plastic Surgery from my breast surgeon and I MUST SAY, I was not disappointed. Dr. Uroski and his staff were completely wonderful and professional!!! They take the time to actually listen to your questions and concerns and make you feel like more than just a patient or number. My mother also has the gene mutation and had the same surgery a couple of years ago. She is already unhappy with her results and is going to see Dr. Uroski to see what he can do for her! Needless to say, I cannot say enough good things about Dr. Uroski, his staff, and the staff of Norfolk Plastic Surgery. I HIGHLY recommend this practice and know you won't be disappointed.

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Ulta Beauty

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3.0(79 reviews)
5.9 mi
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Looking to get your hair done at beauty store nearby shopping center this is the place for you…read more I definitely enjoy my experience here each and every time that I come in the stylist that does my hair. Her name is Morgan and she is phenomenal with a silk press and curls definitely would recommend if you ever want to get your hair done and glam up or need a updo for future style she's the one for you. My very first appointment was very smooth and very good. I got pin curls with my silk press in each time that I have got service with her. It's always last in a significant time. And my hair stays consistent of how it started and that's most important for me when it comes to my hair texture. And she was very knowledgeable with giving me tips in regards of keeping my style in as well as maintaining it and I love that as well. The salon is located in the back end of the store blending in with the other sections nearby in its on area. They do offer other services I saw including touch ups for any one who is looking for a quick touch that was $35 dollars and silk press is $91 plus tax definitely worth the price and the results are amazing. Highly recommend booking them for next hair appointment and it was definitely a great and pleasant experience I will be back for more services

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Skin a Medical Spa, is the place to go for your skin care needs and routine! Skin has a vibe that…read moreis warm and welcoming. They'll take care of your parking which make it hassle free once you get here. I always get the same great consistent results! The great thing about Skin is that they also contribute to "The March of Dimes" charity, which I think is a very noble cause. Skin also offers the Obagi product line and their lip balm is the best I've had (yes, I love Burts bees but I grab the chapstick from Skin off my dresser any day), they don't push the products but do make recommendations. They're patient, understanding and very professional. They also have Military discount which is cool. You can feel that this business is also family oriented. Knowing that my skin is in good hands, I leave this place feeling more confident. I used to come here years ago but my job takes me all over the place, the Navy has a saying, haze gray and under way. What I miss about Skin though, is Brittney and my last Aesthetician Julie (Thank you for having such high energy), sad that they've moved on but happy that I got to meet Jasmine and Crystal. Highly recommended, I will definitely be back after my tour in Japan if I get stationed out here again (Red Heart Shape). Writing this makes me realize what intimacy really is about, Intimacy isn't always about being erotic or sexual in nature but more like a close and caring nurture and that's what I got from Skin in a major way. The care I get here is the feeling of being nurtured and I think everyone needs a little bit of that now a days.

I went in here to inquire about Botox for my wrinkles in my forehead! I had the pleasure of being…read moreseen by Kendra! Kendra was the sweetest person and answered all my questions, she was thorough in wanting to know what I was looking for and what areas to treat as well as recommending her thoughts! After so much conversation I decided to do it, I was super nervous but Kendra was so talkative which helped with my nerves! I highly recommend you go to Kendra at MD Esthetics Norfolk, you won't regret it!

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LUSH Cosmetics - cosmetics - Updated May 2026

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