Food was excellent and service was even better. There is new decor, plates and dishes are gorgeous. Service was top notch. Overall good hospitality. Would definitely recommend! read more

OK, whether we're solo or with friends, we're loud and borderline obnoxious . Travis was our guy and he rolled with us the entire time and was a great server and just a generally good dude.. The food is always superb, we had a combo of tamales, fish, enchiladas and Fahitas. One of the chef's (Aaron) even came out to chat with us. The drinks are always A-OK. I love the Negra Modello, my wife loves the Strawberry Daquere . 5 stars easy for food, fun, drinks and ambiance! read more

I'm not sure where to begin: This was a called in order for take out. 1. Food: Amazing 2. Service from Richard my so-called (to go) person HORRIBLE HORRIBLE!!!!!! He packed my lunch for 10 - individual orders of chicken & beef fajitas with the works.... I was reviewing the order: I said, where are the chips? His response was ::: Oh you want chips ‍‍ Yes I also ordered an additional Queso what the hell are they suppose to eat the queso with He brings 2 small bags...fine ...move on Where is the Salsa? Oh you want Salsa I'm thinking where are you buddy? YES! Chips, salsa ...Mexican food ...do you see a correlation here‍‍‍‍‍‍‍‍ I was so done with him I ask for help from another server to take to my car. Richard said, oh here in your bag of tortillas ...I'm thinking I just want to go? I Get to my clinic:::: HE SENT NO PLASTIC WARE wrapped in a NAPKIN...... Last time I use the place.....Food is amazing ...RICHARD, needs to go back and take : Customer Service 101 ....... Last thing ....i tipped well for that horrible service read more

Steak Lupe is AMAZING, lill spicy, flavorful, their beans and queso was phenomenal. Service was friendly, quick and attentive! Highly recommend! Good margaritas! read more

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It was my first time here, I came here with a friend and immediately loved it. In my opinion, they have the best margaritas in Austin. And they also have a dedicated vegetarian menu, and the server who was serving us was very attentive and made sure we were well taken care of, that how personalized the service was here. I had the puffyv acos and loved them! Check it out. read more

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Came here on a Sunday afternoon after spending the morning at Bass Pro and needed to satisfy our fajita cravings. Lupe has some of the best fajitas around so we were happy there was one close by. It was definitely busy which probably explains why the service was a tad slower, but the ambiance was good and the food was great as it usually is. We ended up getting the combo fajitas with the chicken and beef and then added on some extra shrimp. Knocking off a star for this particular visit as I thought the portion sizes were a little small for what we paid, but again the food was excellent. Good spot to visit after visiting Bass Pro or the outlets nearby! Would definitely come back again. read more

The food was fine. My wife got the tortilla soup and she said it wasn't very good. Said it was salty and the tortilla was soft. The service wasn't very good at all. We had to wait for everything. Longer than I expected. Probably won't go back. read more

Lupe Tortilla Mexican Restaurant - Green or Red Chicken Enchiladas - Tex-Mex Near Me - Round Rock, Texas

I've frequently been to this restaurant and lately the service pisses me off. Tonight I went in to place a to go order. Was instructed where to do so, so I waited a few minutes and the female bar tender passed me a few times and didn't even speak. She literally walked past me to refill drinks and didn't give a hi, some one will be right with you or anything. I had a less than stellar waitress the last time I went as well. This time I decided to just leave and go to a steak house instead. Yall really need to give people basic customer etiquette training because I'm hesitant to come back read more

Lupe Tortilla Mexican Restaurant - Tex-Mex Near Me - Round Rock, Texas

This place offers fantastic food, drinks, and an amazing atmosphere. It's an excellent spot for post-work gatherings or family dinners. The service is consistently professional and courteous, regardless of the time of day. The waitstaff is highly knowledgeable and enthusiastic, making their duties enjoyable. read more

Updated on a return visit. Put our name on a wait list on a Sunday night. We got there and waited 20 more minutes. Ordered drinks and everyone got there except me. Ordered a Tito's martini and the waiter came back 15 minutes later and said out of Tito's. Okay Ketel is fine. Another 15 to get a drink. Queso was good. Then dinner arrived but not at once. No tortillas for fajitas. Wrong tacos for my grands. From the time the first dish arrived to the final dish was another 15 minutes. This used to be a "go to" Mexican place. Looking for another now. read more

**Review Update** No longer worth the time, and Always check your receipt at this location!!! Sadly, this use to be one of our favorite places to eat on the weekends and most time when family and friends visit us, we'd take everyone to Lupe's, but that is definitely a thing of the past. In early June my family came for a weekend of Girls Flag Football at RRMC and Lupe for Brunch was a no brainer!? On Sunday morning we headed straight over after the game. We elected to sit outside and it took about 20 minutes just to get someone to put the tables together. After we were finally seated, it took another 30 minutes to get drinks. Don't even get me started on how long the food took, how many orders were wrong, the low quality of the entrees and how the arrival of the food staggered between 10-40 minutes only bringing 2-3 plates at a time!! But to add Insult to Injury, the server who has already added Gratuity( Party of 12) expected.......added an additional tip to our tickets over charging our cards. I spoke with one manager and emailed another manger and never heard back. Now I can deal with a couple of one offs but I want to trust that my account will only be charged for what is authorized, and no accountability is not acceptable. Oh how the mighty have fallen! Sadly I no longer recommend this place. read more

Lupe Tortilla Mexican Restaurant - Tex-Mex Near Me - Round Rock, Texas

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This visit to Lupe tortilla was with three adults and a toddler. The drinks were average fare - the house margarita was solid plus it always comes with a little extra to top off your drink after you have consumed a little of it. The top shelf choices were disappointment to my group... One said it was not even hardly drinkable, but he didn't want to send it back. It was full of carbonation and really was not that good. The food was good and hit the spot. Tortillas homemade and very fresh - my only complaint is I wish my quesadillas had more filling... It was more tortilla than it was chicken fajita goodness. My dining companions enjoyed their dishes, especially the burrito. Service was spotty - the guy tried hard... But I must say I had a first... After we were served our drinks, we still had not had any silverware delivered to the table... We asked if we could get some napkins and the waiter responded by saying they don't have any single paper napkins. You might want to go to the bathroom and get a few (can you believe it?) I asked him if we could get some silverware that came with a cloth napkin and he replied by stating he didn't realize we had not gotten any... "My bad" - thanks thankfully we didn't have to go to the bathroom to get some napkins We will be back... Hopefully next time we'll get better service... house food and drinks were good enough for justify another visit. read more

This is for the people who are thinking about ordering their party packs. I like Lupe in general, but they are constantly short staffed. To their credit, the manager and the To Go server were nice. We ordered party pack 1 for Xmas, which is supposed to be for 4-6 people. I was a bit disappointed. 1 lb of chicken and some pretty small portions of sides. Most noticeably the beans looked like they were for two people. I did double check and the To Go guy said that it was 14 oz of beans. I even asked the manager, who said the container was correct. He offered a little container of more beans though, which I did accept. It was really bothering me when I got home bc we had guests to feed, so I measured it. They gave me 8 oz of beans plus a little extra that was offered when I questioned the size. Even with the extra, it made 10 oz of beans. Just a word of advice, if you order the party packs, the portions are small, so you will need more food than what you think. read more

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My Family & I had a great experience for dinner here. We were a party of 10 sat during their dinner rush and had excellent service. We all shared the fajita platters and had guacamole as an appetizer. I couldn't stop eating the guacamole and the fajitas were so good I didn't even get to snap a picture as they were gone quickly! I wish their margaritas were a little stronger. read more

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I went to eat here yesterday. My husband and I sat at the bar. The service was very slow. we weren't greeted for about 10 minutes. A woman came in after us and got her food before us. When I asked the server to check on our food, as it had been 45 minutes, she said oh well her food came out first because of what she ordered. The woman got a full on steak meal, I ordered chicken tacos. I don't think that she put my order in because it came out five minutes later, which is probably how long it took make Tacos because you know they already have the meat made. The restaurant itself is clean. The food is average. The prices are middle of the road, not cheap not expensive. They have a TV in the bar They have conveniently located parking spaces out front for people picking up food to go We came here because it was conveniently located near where we were at the time. I won't be back. read more

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Wow! Very surprised by this location. Hostess VERY unfriendly and unorganized. Told needed a booth for 4. Went to a table for 4. Then redirected to a booth for 2. Finally a booth for 4. Only 2 menus and 2 sets of utensils. Had to used a CHIP to put garnishments on tacos. Had to share a spoon with member in our party. Asked waitress 4 times for utensils. Never got them. Most of the food good and good portions. The tacos al carbon have rice and beans on the side. Very cold. Could not tell waitress. Only delivered food then check. Very very disappointed. Was not busy at all when we arrived. read more

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I've got absolutely no self control so I can't blame Lupe for over feeding me We absolutely love this place. All things considered it's good value, a little pricey but 100% worth it considering they give you unlimited chips/salsa/bean dip which is incredible. Our server was clearly overworked but still managed to make the experience flawless with a great attitude (I'm sorry I can't remember his name, it started with a C for sure). You gotta get the steak fajitas if nothing else, they're so good. Beer is always cold and good price. You'll never leave here remotely hungry read more

It's a shame that's the food is so good and my main reason for this review is to reach out to management in a hope that someone cares enough to remember why they went into business. Wasn't it to offer your great recipes and experience in competition with all the other Mexican restaurants. If not that what? And yet this place is so poorly run and has been for years. I remember when they claimed Covid and staff requirements created extreme difficulty in hiring. But years later it is evident. The managers do not know how to run an operation like this. There are more than 50% of the times here when numerous tables are open and cleaned and you are told 15-30 minutes wait after you joined the waitlist 30 minutes prior which indicated a 15-20 minute wait. How is that? Sometimes you can quickly count there are more tables available than groups waiting and yet the hostesses will tell you 30 minutes and 10-15 minutes goes by with maybe one table seated. It's extremely frustrating and I have stayed away which is exactly the opposite of why you went into business in the first place isnt it Lupe? Fire the managers and get a Chick-Fil-A manager to run this place like it should be so more patrons can experience your great food and drinks. Until then you'll never see the revenue you could. And people see that the mismanagement is what causes everyone so much misery. read more

Party Packs are an absolute ripoff for the amount of food you get. Two small half-filled bags of chips for 6-8 people? It was maybe 2lbs of meat. Will never make that mistake again. Should have checked the bag before we left, but we were tired of waiting - it took over 30 minutes to get our order, and there were people waiting even longer than we were. Do yourself a favor.. Stick with Chuys. Waaaaay more value for the money. Really made our Christmas get-together for 5 so pathetic. We had to order a pizza. read more

Disappointing experience again..... supposedly a 10 minute wait and took my name and phone number for text when table was ready. Didn't happen and host denied I had put my name in.... Sitting there with a walker how could they miss me? Nevertheless we stayed and eventually seated 40 minutes later when my husband asked about the status. Service exceptionally SLOW..... took 15 minutes to get a drink, 20 minutes for queso and entrees were delivered barely warm 30 minutes later. Obviously sitting under a lamp for awhile. Bad call on our part for a pricey mediocre lunch..... skip this read more

Lupe Tortilla Mexican Restaurant - El Patron - Tex-Mex Near Me - Round Rock, Texas

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My second time here, and I enjoyed myself once again. I ordered the carnitas. 2 tacos with beans and rice. Everything was delicious. The tacos were served in soft corn tortillas. The meat was crisp, and the salsa was very nice. I squeezed the wedges of lime on each taco. I sat at the bar, and I received great service from the moment I entered until the moment I left. The place is quite large with both indoor and outdoor seating. The ambiance is clean and pleasant to look at. There were a few TVs at the bar. I got to watch the rodeo on the one in front of me. Thank you, Lupe, for providing me with another great meal! read more

Lupe Tortilla Mexican Restaurant - Entrance at Lupes Tortilla - Tex-Mex Near Me - Round Rock, Texas

We were living right around the corner from this place for a year and would frequently pop in for a cocktail at the bar or happy hour with friends. Unfortunately we were never really impressed by the food. Ive heard many others rave over it but after 2-3 failed attempts we stuck with liquid calories, soaked up by chips and salsa or the occasional queso. read more

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We Always get their fajitas and you can add on bacon wrapped shrimp, grilled sausage, etc. The food quantity and quality never disappoints, the flavors are mouthwatering! Service is flawless and ambience is typical Mexican decor, colorful and rustic. It's a slightly different take on mexican food, not Tex-Mex but it's great nonetheless. read more

We sat at the bar... ambiance was buzzing and fun. Service was satisfactory. They were busy, so the service was appropriate for the situation. Bartender was professional, pleasant and attentive. Food was great. The spinach and artichoke quesadilla was FANTASTIC.... I added Shrimp! Great night read more

It gets two stars because the whole restaurant is definitely a vibe. I love the outside seating and the patio. I imagine it would be great for drinks. However the food not my favorite. This is my second time the beans did not have any salt as well as a chips. I ordered a avocado and shrimp salad, and my friend ordered a taco salad besides that the price of my salad with just water came out to $21 Was insane. My shrimp just felt cold and not seasoned. I don't know they could do so much better, my friends, her pico or ground beef was super cold and did not have any flavor either we didn't ask for any because we thought that the dressing would compensate everything was just bland and muted. The service was awesome attentive, but they lost me at the food will not come back again. read more

Lupe Tortilla doesn't seem like a bad pick, but I recommend calling ahead because we ended up waiting for a while. That was probably the only downside to our visit. They have a series of tables lined up around the bar where you can sit while waiting, but no one will serve you there, which is kind of annoying. It was extremely busy, and the bar was crowded. If you wanted to order a drink, you had to stand behind someone sitting in a chair. I feel like they should leave an opening at the bar for people to walk up. I don't drink, but I imagine that would be frustrating for someone who does. Once we were seated and placed our order, the food didn't take too long to come out. However, considering we waited for 40 minutes to be seated and then it took another 30 minutes to get our food, by the time it arrived, I wasn't really hungry anymore. I ended up taking my fried flautas home in a doggy bag. read more

Lupe Tortilla Mexican Restaurant - Flautas - Tex-Mex Near Me - Round Rock, Texas

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Charros beans are my favorite. Rice is well seasoned. Green enchiladas are on point Drinks are tasty Always busy read more

Another visit to Lupe Tortilla, on a Sunday late afternoon. Like the ability to get on the waitlist online but would prefer advance reservations. Our server was very friendly and attentive but she didn't rush our meal. We always enjoy the thin and crispy tortilla chips and a great selection of salsas, guacamole and queso. All of our entrees were tasty and definitely filling . Only hiccup is how noisy the restaurant is but is family friendly. This is still a repeater for us! read more

Lupe Tortilla Mexican Restaurant - Poblano and Shrimp Enchiladas - Tex-Mex Near Me - Round Rock, Texas

Fun, upmarket tex-mex restaurant near Scott & White medical complex. Busy but but worth a wait. Excellent service, margeritas, tacos, fajitas, salsa, salads, queso, nachos, and quesadillas. Don't miss the charro beans they bring to your table while you're deciding what to order; they're wonderful. read more

Lupe Tortilla Mexican Restaurant - last crispy taco - Tex-Mex Near Me - Round Rock, Texas

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The wait staff was friendly, and the ambiance was wonderful. That ends the only kind things I can say about Lupe Tortilla. The food was terrible I kept it simple and ordered the chicken tortilla soup. The broth was ok, but the large chunks of chicken were seared before adding them to the soup. Each chunk was fried BLACK, and were hard and tough, basically inedible. It came with sliced avacado on top, but I prefer a few spoons of guacamole, so I requested some after the food was served. Waitress returned with another plate with more avacado slices. It really didn't matter, because by that time I had tasted the soup and found that it was unacceptable. I really should have returned it and had it struck from my bill. The complimentary chips and salsa were no better. Their salsa didn't taste good at all. One and done. Thankfully, there are several Mexican and Tex mix restaurants in Kyle. read more

As soon as you arrive chips and salsa given at table and the salsa is on point! If you like spicy, then you'll love it. I had the Berry margarita which was fruity and sweet. Chicken fajita wrap was yummy, but hard to eat with your hand since the wrap didn't close all the way. Tortilla soup had a lot of flavor and was big! FYI you can't use Apple Pay read more

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This place is hit or miss- while I absolutely love the beef fajitas and drinks this past experience was a HUGE disappointment! We were there as they opened not many other tables- our waiter was not present and was very slow. We ordered two margaritas-the ruby red was clear and didn't look anything like the picture (another disappointment), and waters and our alcohol drinks and queso came before our waters! What?!?! We ordered chicken and beef fajitas and they gave us only beef- the plate was NOT steaming and slightly warm ish not piping hot and the server didn't come by (another person dropped our food off) so we had to wait to even tell him and even then he looked at us like we screwed up. My company was awesome as we made it work even with ALL the issue we had. This place needs to get it together!!! Disappointed in this experience! read more

This was my first time going to any Lupe Tortilla location, and it ended up being enjoyable for a casual birthday dinner. I will say that it was incredibly crowded on a Saturday evening and had more than an hour wait, but that was handled through the web site's reservation system so we only had to arrive 15 minutes before our table was ready and the system texted us to come to the front desk. On such a busy night it was also very noisy, but we were fortunate to be seated in the far back room that's set up for meetings with a few tables and a projector which wasn't in use, so it was a slightly quieter than the rest of the restaurant with its bar and large dining areas. The service was a little slower because of the crowd too, but nothing serious and our drinks and food came in a fine amount of time. The menu is large and has so many options it's nice to have a lot to choose from. I ended up picking the spinach & artichoke enchiladas with a delicious roasted red pepper cream sauce since I've never seen anything like that elsewhere, and I wasn't disappointed. It came with jack cheese but I asked them to add some shredded chicken as well, and it was very good. I'm sad there were only two enchiladas instead of the standard three! I also love that they let you choose seasonal vegetables instead of the rice and beans that come with many plates. The asparagus wasn't anything special but was a nice change of pace, and I heard the Mexican corn on the cob was delicious. The decor was nice with plenty of standard Mexican restaurant touches like brick walls with murals painted, stucco and wood sections, antique farm implements hanging on the walls, black and white photographs of Pancho Villa, etc. It's really crammed to the rafters with decor and feels about like you'd want it to. It's a bit more expensive than it needs to be, but nothing outrageous and I feel like it's a good place for a treat. read more

Lupe Tortilla Mexican Restaurant - Spinach & Artichoke Enchiladas - Tex-Mex Near Me - Round Rock, Texas

The steak is sooo good! Only ordered DoorDash and it came quick and with more food than I expected which was great.

Frozen House margaritas were good. Their tortillas are amazing. The rest is where it falls Short. We were served tortilla chips and an oddly warm, ranchero bean dip which on a hot summer day didn't go well at all, and then I had to ask for salsa. Chicken tortilla soup was like a stew kind of bland and the tortillas strips were already soggy upon serving. Fajita meat was tasty, just almost no veggies. Ordered 1/2 lb meat, received maybe a small slice of green pepper, over caramelized onions and a roasted red jalapeño Located next to a hotel in Bass pro shop so the place was packed and extremely loud so be warned read more

First time coming to Lupe Tortilla, and let me tell you, the food was AMAZING! Our server was Cheryl and she was truly the sweetest. She had great recommendations, she was quick and she was really attentive! One of the best beef fajita tacos I have had! Their Table Side Guacamole is made right in front of you and it was certainly creamy & delicious! And last, their Tres Leche Cake was also one to not miss! This Californian girl is looking forward to coming back again! read more

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Everything I've ever had from this beautiful restaurant has been delicious. So far my favorite things have been the charro beans, the flour tortillas, the beef fajitas, the puffy tacos, chicken quesadillas, and shredded beef soft tacos. Service is excellent and wait times are reasonable. Of course, I come during non-peak hours. I hear this place is a complete madhouse Saturdays at 12:15 for example. Friday night is probably pretty crazy too. read more

Did a curbside order today, had to call restaurant 4x for someone to bring out food as I am currently on crutches. Took 35 mins to get order and they completely forgot my quart of margarita that was $30. Then when I called to explain situation took them over 20 mins to get me to a manager. Absolutely horrible experience. Will never come to this location again. read more

We were seated at our table and placed our dinner order and then waited... and waited. Tables around us got their food before us (even thought the arrived long after us).. we kept asking Juan (our waiter).. he said kitchen was backed up. Poor excuse considering everyone rude had their food. Finally asked for the manager, she immediately started out with excuses... she then said there was one ticket ahead of us. Umm we have been there over an hour and 15 minutes at this point)... we decided to leave. No plans to return. read more

Over the past 5 years this place tends to yo-yo about in regards to staff/service. Things that remain constant: It's definitely a great place to go solo, sit at the bar and eat. There's ALWAYS a long wait on fri/sat/Sunday evenings and Sunday during Brunch. Their brunch is worth the wait as long as you're prepared for it. To-go is always slammed during those peak times too. Call / place order online an hour before you'd like to actually eat/pick it up. read more