I started with a skinny margarita straight up (no ice). Very smooth and tasty. Then we ordered the table side guacamole. Our server brought the ingredients to our table and he made our guacamole right in front of us. So fresh, limey and delicious. I ordered the lunch chicken fajitas with all rice and no beans. Sorry, I forgot to take pictures. The chicken was very tender and seasoned well. The rice was good. The weather was beautiful so we sat on the edge where the indoor tables meets the outdoor seating. Excellent service. Perfect flow of drinks, guacamole then entree. read more

Lupe Tortilla Mexican Restaurant - 16 Oz Skinny Margarita - Tex-Mex Near Me - Austin, Texas

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Excellent fajitas. A great happy hour with delicious margaritas. They offer a sample of queso on certain days which was a great treat Location great read more

Rico was so kind and helpful and the best server we have had in a long time! We had 10 people in our group and he was attentive and full of joy the whole dinner! I shared the trio fajitas with 3 family members and we loved them! The tortillas were warm and soft and the meat was well seasoned. We also enjoyed the guac, pico, and rice too. Delicious meal and a fun night for all of us. read more

I decided to get order and pick up Lupe Tortilla for dinner. I ordered online. When ordering online you provide a phone number. I got a phone call from the restaurant right before I left to pick up our food. He told me that they were working on a new batch of hot sauce that part of my order required so my order would be delayed by about 10 minutes. I was thankful for the phone call. I left 10 minutes later. When I drove up, I parked and walked in to the to-go pickup area. I told the person working there my name but she couldn't find my order and told me to wait. Another person walked up and asked my name and noticed that my order was right there. He double checked the receipt and added what was left out to complete my order and then handed me the bag with my meal. For a starter I ordered the Fajita Nachos con Pablano. They come with chicken, beans, cheese, and Pablano peppers. They also provide sour cream, pico de gallo, and jalapenos on the side. The nachos were good but very soggy chips. I couldn't even pick them up without them falling apart. I will say that the Pablano peppers were good and added flavor to the nachos. They were good despite being soggy. For my meal I ordered Green Enchiladas. They come with chicken, jack cheese, a green tomatillo sauce, pico de gallo and sour cream. I chose to order mine without the pico de gallo and without the sour cream. They still provided those items but on the side. My meal came with rice and refried beans. I combine the rice and beans for flavor. The enchiladas were okay. They were semi warm. I could tell when I opened up my container. The cheese wasn't very melted and the chicken inside was not cold but not hot either. They did fill the enchiladas with a lot of chicken and I appreciated that. The tomatillo sauce was my favorite part of the enchiladas. I also ordered a pint of Charro Beans. These beans are so good. They are full of flavor and very addicting. I ate them with the tortilla chips that were provided. The tortilla chips were good. They were thin and crispy with a little bit of salt. I also ordered a dozen flour tortillas. They are large and thin. They are very addicting. I ate one with my rice and beans. Despite the way that they look they are very filling when combined with your meal. Overall the online ordering process was easy, the service was very good, and the food was satisfying. read more

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I used to love this place but it feels like the pricing has gone up and for whatever reason the food doesn't click with me as much anymore. Still it's a good place for fajitas (and a surprisingly good pork rib). I don't love the drinks here but I just get a beer instead. Service is always helpful and nice - mostly prompt as well. As for ambiance - it's a Tex Mex place! read more

Located in West Lake, Lupe Tortilla offers a great location with plenty of seating. Despite its promising menu and convenient setting, the food experience has been consistently mediocre. I've been to this restaurant several times and it boasts a ton of great options, but the overall quality remains subpar. Today, I ordered from their brunch menu, which features amazing choices. I opted for the waffles with fruit, egg, and bacon. Unfortunately, the waffles were overcooked and too crispy. While the menu and location have a lot to offer and the food is still edible, it didn't meet the standards I'd hope for with Tex-Mex. The staff is so friendly here which makes it a nice place. They have potential but need to improve the quality of its dishes. read more

Lupe Tortilla Mexican Restaurant - Waffles - Tex-Mex Near Me - Austin, Texas

great place to go to over lunch, they have a great lunch special. the service is always great and every time i've been there its been pretty busy (which is a good sign). i usually get their enchiladas which are my favorite. read more

Lupe Tortilla Mexican Restaurant - enchiladas with red sauce - Tex-Mex Near Me - Austin, Texas

Lupe Tortilla, overpriced Tex-Mex for people who think mayonnaise is too spicy. The queso is, based on the color, texture, and taste, just Velveeta. The food portions are overpriced, stingy, and bland. In a town with 1,000 Tex-Mex places, there are 900 better to choose from, IMHO. read more

Lupe Tortilla Mexican Restaurant - The bland (and tiny) beef and chicken fajitas - Tex-Mex Near Me - Austin, Texas

Held my husband's retirement party in the private room. Signed the contract a couple of weeks out via email. The room was set for 32 but it was a little snug. The service was amazing. Josh, our server, was on it the whole time. The food came out quickly, the drinks were quick to come out, and everyone had a great time. Staff was great of letting me know the running total (there's a minimum spend for the private room) so I wasn't surprised with the bill at the end. I would highly recommend suggest this for a small party, gathering, etc. We are so appreciative of the staff that helped us out. We would definitely do this for another gathering/event in the future. read more

I love the decor and spacious dining area that opens to the outdoors when the weather allows. It was a great place to stop for happy hour for tacos and margaritas. Our server was great with recommendations for us as it was my first time at this location. I love their Chips and salsa as well, they are a great compliment to their amazing margs. read more

Came here for lunch earlier this week and will say I was not disappointed! Tried the Steak and chicken - both were extremely flavorful and the portions were very generous! I also tried the chips and queso and can honestly say it was one of the best I've had in Austin so far. Will definitely come back to try more items, I've heard their enchiladas are just as amazing. read more

I love the beef fajitas as this place. The lime flavor is amazing. My server today was amazing. Over the top And it was only his second day of work! His name was Kam. Good job Lupe hiring Kam with a K! read more

3.5 Stars I forgot to bring my phone into the restaurant and therefore did not get pictures, so sad! Fun, cantina like interior. HUGE menu, generous portions. Pile of complimentary chips comes with beans and salsas."Bottomless" concept with tortillas, rice and bean sides. Queso Compuesto ($10.95) - large bowl of super dreamy salty queso with a scoop of guacamole and greasy taco meat. Other people at the table got margaritas, fajitas, nachos, and items a la carte. Service a tad spotty. Everything was of okay quality but then again, to be expected for this kind of spot. read more

The food is very good and they have a good service. They have a clean place and it doesn't look dirty. The waiting time to be sit it is quick. read more

Omg this place was so damn good!!! Excuse my French! My waitress was so sweet and understanding of our difficult selves Not a single thing lacked flavor, it was so good! Clean and spacious and quick service. read more

Lupe Tortilla Mexican Restaurant - The Maximo fajitas - Tex-Mex Near Me - Austin, Texas

This restaurant is amazing! My salad was one of the best I have ever had. Service, was top notch and they were also great with our kids! It's a lovely restaurant, with amazing people. read more

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Service is always an issue here but we return hoping it would be better. After tonight we may just order to go going forward. The beef fajitas with flour tortillas are must orders. Our meal tonight was sitting on the kitchen line for awhile since it was not piping hot when it came to us. They have a waitlist on their website which makes no sense. I go on the waitlist before heading over and it said 20-25 minutes wait. We got to the restaurant exactly when our table is supposed to be ready. I let the front know we are here. They inform me it's a 20-25 minutes wait. I was confused since now it would be an hour wait since I got on the waitlist? The manager's explanation made no sense and would defeat the purpose of the online waitlist. Another disappointing experience at Lupe's. read more

Myles was outstanding! Greeted us from the entrance and walked us to our tables explaining the ins and outs of Lupe's. Great atmosphere. The hospitality of Eddie and Marlon was beyond customer service! They did this out of heart and spoke highly of the company and how they have been here for the customers who keep returning. We look forward to being a returning customer! read more

Great service but the food is so mediocre. Sat at the bar because it was so busy. Got the shrimp and avocado salad. You are really not missing much. The avocado was lacking and the shrimp was very bland. The sauce added nothing to the salad. The enchiladas were also pretty dry. Tried the bean and cheese nachos which were decent, but not worth a trip again. read more

Lupe Tortilla Mexican Restaurant - shrimp and avocado salad - Tex-Mex Near Me - Austin, Texas

Westlake location: The bar is always a problem. I was second in line to obtain a drink. It took me 20 minutes. There are never enough bartenders. The people in line behind all agreed that the bar service is really bad. They are arrogant too. The Margs were terrible too. My OF was a joke. It also took an extended period of time to get refills on drinks once we sat down. The waiter acknowledged that the bar is a problem. The restaurant was busy from 6:00 to 7:30. After that, there were empty tables everywhere. They aren't as busy as they used to be. The food is great although they need to get it together at the bar or business will be even worse. read more

Probably some of the best Mexican food in Texas their steak fajitas are absolutely amazing

We went to two different locations and it took them 40min for a drink. We came here and upon entering we were asked for our drink order. We came during cinco de mayo, but the service was amazing the whole time. Joel and Eddie helped us during our stay food and drinks are 10/10. My favorite spot, recommend! read more

Lupe Tortilla Mexican Restaurant - Mango Ritas - Tex-Mex Near Me - Austin, Texas

First time visit for lunch. We arrived and were promptly seated. We waited about 10mins for a server to stop by and quickly placed our order. Our drinks took a while to arrive along with our meals - not sure why the hold up given we stopped by on a weekday/lunch time frame. Anyhow, the food was delicious as were the drinks. I went for the Cedar Plank Grilled Salmon which was just right for me. My hubby opted for the Carne Asada but what arrived was another dish - the Filet Asada. There was a mix up with the order; our server did not address the error and my hubby enjoyed his meal despite the mishap. Overall nice experience - good food and drinks at a reasonable price. read more

Lupe Tortilla Mexican Restaurant - Main Photo: Cedar Plank Grilled Salmon | Second Plate: Filet Asada - Tex-Mex Near Me - Austin, Texas

I came here with friends for food and drinks and it was such a fun time! We ordered enchiladas, a mojito, and a mangorita. The portions were a good size, and the drinks were really good, especially the mangorita I could hardly taste the alcohol! The atmosphere was really nice and our server was attentive. Pro tip, ask for the creamy jalapeño sauce with the chips they go so well together! read more

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Under served fajitas, I purchased fajitas for 3 what is supposed to be a pound and a half. However, I only got about a pound worth of meat. If I go again I'm bringing a scale!! read more

They have happy hour w house margaritas. I went after work and there was no wait, lots of space! I recommend the ensalada. The chips are served with beans and salsa, I bet you will have two bowls! What stood out the service. Our server, Ojilio, is what stood out about this visit, the service was great. There's so much parking for big groups. read more

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I was extremely dissatisfied when I ordered over $100 worth of food today and half of my order was not there. I had ordered fajitas and got zero tortillas. I got no queso that I ordered. I didn't get my tacos. Literally half of my order was gone and none of the sides were there. I'm very disappointed that they did not check my order before sending it. Very dissatisfied after having to pay to have a delivered and half of my order was gone and half of my family could not eat. read more

They have some excellent ribs. The beans they serve as a dip are off the chart. We enjoy all and Rita's are yummy. Ambiance is very nice. However, bar service is much better than at a table. read more

The food was absolutely delicious. The steak was so good! Chips, salsa and beans were good! We were only in Austin for two days, but we ate lunch here both days! They had free popsicles for kids and the portions were perfect. The service was pretty good. Kind of slow but they tried to rectify that with a free drink. Ambiance and decor were great-- loved the vibe of the restaurant. We sat outside once and inside the other time and both experiences were great. If I was ever in Austin, I'd definitely visit again! read more

Victor was such a great end to our day! He was super nice and knew how to take care of us from start to finish. Our food tasted AMAZING and he made us feel welcome! The tres leches was to die for!!!! Nice dim lighting over booths for date nigh! read more

In my opinion that they probably have some of the best beef fajitas in Austin. Beef fajitas. Not Chicken shrimp or veggie. I don't know about those. But if you're looking for great beef fajitas...this is the place! Service is okay as the restaurant is usually really busy even during the week & weekends. Drinks are good and bartenders are knowledgeable. One thing to mention about the fajitas is that they marinate them very well. I swear y'all the other food served there, I wouldn't know. I have only ever gone there for the fajitas. If you want great fajitas, go there for those...but if you want something else that's not fajitas, I'm not the person to ask. read more

Twice here I had a pretty good experience. The service was phenomenal, from the managers to the greeter to the waitress, everyone was fantastic on both my visits. The food was largely good except some of the meat in their tacos was not great. My biggest complaint would be the fish, beef, and chicken they used in their taco dishes was too dry. The meat quality, mediocre but not bad. The appetizers were all very nice. To sum up, it was a mixed bag in terms of food quality but the service was so outstanding, it made up for most of it. read more

My first time today and I'll be back. The interior is amazing and very cool. Cannot describe, just go see for yourself. The wait staff was incredible- friendly and responsive. The menu is varied and the food is delicious. Chips are light and crisp. Guacamole is fresh and prepared there. I'm so happy to know about it and I'll take hubby there soon. Also, parking is a breeze! No small thing in Austin. read more

We had a pretty underwhelming experience at Lupe Tortilla. The online wait time estimate was off by about 15 minutes, and when our table was ready, the host just texted us instead of letting us know, even though we were standing right there and had checked in. The queso was $9 but tasted like plain melted Velveeta cheese with no real flavor or texture. After ordering, it took 45 minutes for our fajitas to arrive, which felt excessive. They kept apologizing that there were too many to go orders to serve the restaurant. The restaurant was also uncomfortably hot, to the point where my legs were sweating at the table. It was also very loud, with a lot of young kids running around and playing videos on phones at full volume. The fajita meat itself was the highlight but overall, it wasn't enough to make up for the rest of the experience. Prices have also gone way up. Wouldn't return read more

Want delicious margaritas? Come to Lupe Tortilla! Get their Grand Margarita!! This was so very tasty! Remember to add your name to their waitlist on your way here so you will be seated after a very short wait! This system works. So we went to check-in and then straight to the bar to get our margaritas, and wait in-style :) And so soon they called us to take us to our table! I mean between ordering our drinks at the bar and seating in the waiting area- we waited like 6 minutes! And that's great for a Friday night !! Then we ordered the steak fajitas with a side order of their delicious jalapeño sausage: we ordered for one (half a pound!) and it was plenty for both of us because everyone gets a huge basket with sauce and some other sauce (2 sauces) to eat and dip while waiting. All the food was abundant and great , so much so that we couldn't order any deserts we were happy and full Did I mention that the atmosphere was vibrant and the Latin music was fun too? Great place for Tex-mex food! We were so savoring the good food that we forgot to take pictures of our trays of food read more

Lupe Tortilla Mexican Restaurant - Our grand Margaritas at the bar. - Tex-Mex Near Me - Austin, Texas

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Interestingly, enough, we usually eat as a family on a frequent basis. The food is always great and usually the service is top-notch. I only am sending this out for those who want to order à la cart for their kids. I ordered four à la cart fajita tacos for my son who is 12 years old and I did not realize they were going to be $10 each. I was quite surprised when I got the bill. Again, the food is good, but not for that price. And I wish I would've known. I'll plan to return once my son has a wider pallet, hopefully before he's 16. He liked the à la cart, but. That's a bit steep. read more

The moment we walked in the vibes were off, a woman who was at the host stand with a baseball cap looked at my partner and I not saying anything and I had to tell her a table for two. I don't expect a welcome party but jesus she looked like she couldn't be bothered to even be there. Maybe don't work in the service industry? I've worked in a restaurant for many years, I get it. We get to our table, our waiter was very nice and accommodating. As we're waiting for our food, we see the same woman with the baseball cap berating a busser, along with a man who has a shirt that says assistant manager. It was so inappropriate and out of line, it's one thing to give constructive criticism and feedback to your employee -- but to disrespect them in the manner that she did, unacceptable. She should not be in the service industry, especially as a manager. Cally (Callie?) please find something more suitable for you, maybe something in MMA? read more

Lupe Tortilla is a favorite! We always enjoy the food, the drinks, the service and the vibe is perfect! Love the street corn! Love the chips, salsa and beans! Love Lupe Tortilla! read more

Lupe tortilla needs to go bye bye. The food quality was terrible, and the service was not that far behind. The Westlake location is really about takeout. The place was about 1/3 full yet I still had to wait about an hour for our food to show up. The plate looked gross. My shrimp lacked seasoning, had no heat, and the rice and beans looked disgusting. Prices are inflated. I think this review is way past three strikes. Your Out. Note: Lupe Tortillas sent me a message post my review. Typical corporate download request. I have been going to Lupe tortillas since the franchise opened. The franchise is overpriced, The service is terrible, your food options are tired, and poor quality. Fix it or go Bye Bye like many others who takes their clients for granted.. read more

We have spent a lot of money at this location over time, usually the food is wonderful. This last experience and the way my boyfriend was treated was less than wonderful. We ordered 1 lb of fajitas to-go as usual, we opened them up and every piece of meat was RAW. Not medium rare raw- slimey inedible raw. We called to tell them so we could go get fajitas that were cooked, when on the phone my boyfriend told them and the person answered the phone, we told them the meat was raw and she went "ewww ugh." They said they would replace it, cool- they wanted us to bring the food back to see it, I thought that was weird but whatever. My boyfriend goes inside and brings the food where he is swarmed with the managers, hostesses and executive chef- where they said it was "medium rare fajitas" okay, look- I've been here a million times and I get the same thing every time, never have I had "medium rare" fajitas- they weren't even that, they were RAW RAW RAW. They told my boyfriend he should take the raw ones home because they would just go in the trash, but not before they took it back to the kitchen where everyone could look at it and see the problem with them. I thought there was no "problems" since yall were die hard about it being medium rare? Why would I want food that has been picked through to see the mistakes of it just to take it home and cook it myself? They tried to push it off on him and he just left, he wasn't dealing with it. We got flan, we thought it was regular flan, but nope it was pumpkin spice flan not as advertised or else we wouldn't have even purchased it. This was a good old fashioned, "the customer is wrong, even though they are right." We were nice, STILL paid for the whole meal replacement after leaving our house to pick it up TWICE and they couldn't just smile and say sorry? It was such an awkward experience, I have worked in fine dining my whole life and if you want to serve raw fajitas and glaze them over as "medium rare" then maybe start taking temps on the order, yeah? One star added because the replacement food was fine, just like we have ordered....every single time we have been there. Safe to say, after years- we will not be back. read more