These shoes are beautiful. The customer service is amazing- I received a speedy response when I…read moreemailed with a few questions before ordering. I am a veterinarian, and ordered the Cat Scratch Fever professional Dansko clogs for work. The artist did a wonderful job painting them, and I couldn't be happier. I am sharing with all of my veterinarian friends and I think for nurses, doctors, veterinarians---many of us wear Danskos to save our feet, and these shoes are super fun! And, you are supporting a local artisan. I highly recommend. - Kathleen Shaw DVM, N. Bennington Vermont

I came on here to write a review and was surprised to see that mine will be only the second of…read morereviews for this business. What a shame! I hope Hourglass gets more exposure and traffic. I highly recommend them given the quick response and friendly service during my first experience with them. I became aware of Hourglass's existence last week, because Q13 did a feature on their Seahawks custom heels and my brother's partner posted the snippet on my Facebook page. My brother's partner knows how much I love shoes/heels, and the Seahawks, so this was right up my alley. My girlfriend (also a fellow heels fan) saw the post and we suggested to each other that a trip to Ballard was on the horizon, stat. So, literally the next day (I happened to not have any plans on Sunday) we were both free and ready to go. I checked their website, but, it said they are open by appointment only. I emailed them in the morning to see if I can squeeze ourselves in, thinking that it would be unlikely I'd hear back soon since it was Sunday morning, and bracing myself for the disappointment that I may need to wait a little bit longer until I get these coveted heels. To my delight, Kira responded within the hour, and said that she'd be in until 5 and we can come by anytime to see their showroom. Yay! We headed down there in the afternoon. Kira was very prompt with meeting us and letting us into the showroom, and giving us the DL on what's what. They have 4 different typos of shoes (flats, 3" heels, Stiletto (4"), and Platforms (5/5.5"?) - it's all on their website). They had about 100 different pairs on display, between different designs and different heights. They also had a number that were 50% off (but none of the sizes worked for me boo-hoo). Kira said we can buy anything off the shelf (if it happened to be in our size and a design we liked) to take home that day, or order any size with any design (which would take 2-4 weeks). I found a pair of flats that fit me perfectly and in one of the Seahawks designs I liked; you know I nabbed that one. I wanted heels so I ordered them with a slight variation from what I saw on the samples. So excited that no one else would have the exact same pair! Their prices are extremely reasonable, especially given that these are custom painted shoes! The flats were ~$180 and the Stiletto were ~$230. Of course, actually price varies on your desired design and how fancy you want to get. They had some bejeweled heels that would cost a bit more. You can ask that the shoes be shipped directly to you for a flat charge of $15. I've received so many compliments so far on the flats and can't wait to get the heels . I'll update my review if I feel the rest of my experience falls under the 5-star review; otherwise, no news means good news!

Wonderful service from Zach! There were a lot of excellent choices and he helped me find the…read moreperfect shoes. Thank you!

Walked in an was immediately offered assistance. Had just come from a bad experience at another…read morerunning store nearby. They were able to help me find the shoes I needed. Great experience overall.

Been traveling to Seattle from Bay Area for years to visit fam.. save up my shoe needs for myself…read moreand kid for Romax. Fashionable enough, comfortable and wide shoes too a big plus for our duck feet. Love it! Nice staff as well always feel welcome to chin wag! Try it if you need shoes you'll like it!

My boyfriend wanted a pair of boots from Canada so we popped in this store and were treated right…read morefrom the very beginning! The staff was friendly and helpful and responded to our every need. They recommended different boots and I was glad for that because my guy tends to pick the same ones over and over. He left there with an amazing pair of German made boots that were so modern! Very happy with this experience and will return in the future!

Wonderful shopping experience with Bryant! He brought out several options after listening carefully…read moreto my needs and I got a pair of Topo Atmos that ticked all the boxes for fit, style and cushioning.

Awesome shop! They are one of the few stores around with a trail running focus. If you're looking…read morefor that hard-to-find trail running shoe, this is your store! See picture below to see their selection. But they also carry shoes for running around the road. That's a great thing because they clearly know their shoes here!

What started as a destination-worthy, high-end shoe store, has evolved into a more accessible--but…read morestill design-focused-- gift, clothing, accessories *and* shoe store. If Re-soul carries it, you know it's stylish. Mom and pop-owned, and operated with love. It's a must-see shop on your next visit to Ballard.

Great selection and I happened upon it on a sale, so great deals. Come for high quality, unusual…read moreselection compared with the "big stores". Are pricey at full retail however. Not unusual for this type of shoe (store).

They have every sock you could possibly want here! It's a fun and kitschy store, great for gifts…read morefor the practical gift giver. They were giving out free cider and cookies during holiday shopping, which was so sweet. We signed up for the rewards program and saved 10% which was really exciting! For some reason the staff seemed to be in a huge hurry, running around the store like there was some kind of sock emergency. But an otherwise seamless experience!

Nice shop in the Wallingford area. The largest selection of socks I've seen anywhere, and the…read moresalesperson was extremely informative and helpful, I really give this place 5 STARS, because they carry a wide variety of STANCE products. I have ordered socks and underwear directly from STANCE over the last couple months, but now can buy them locally and support a local business! This line makes for great gifts for the multiple people in your life to share with. I was even told about when shipments arrive and what it contains! That's above and beyond. I will be back. Lots of great sale prices also.

Baleen is one of my favorite shops in Seattle to buy handmade jewelry! I've been here multiple…read moretimes and my jewelry is still going strong, even in the shower. The jewelry is sold at a very reasonable price. They also sell products from other brands, like Baggu and Chunks, to name a couple. The staff is also very friendly and you can try on most of the jewelry before committing.

I had an awful experience and am pretty upset about it. Don't order online from them. They jam your…read moreentire order, no matter the value, into a single USPS package, which is only insured for up to $100, and with their brand plastered on the outside, making it a target for mail theft but impossible to be fully reimbursed for if/when the contents get stolen. After a number of emails back and forth, they were not able to send me the original mailing receipt which is required to file a claim with USPS, so it seems unlikely I'll get anything from the claim anyways. They even gave me a "tip" that I should look into getting a secure mailbox, as if that would prevent an empty box from being delivered in the first place. In the end, I spent $140 for a box with nothing more than tissue paper and promotional material. Oh, did I mention they generously offered to send me the products again if I pay 60% more than I already paid? Thanks, but definitely not going to throw more money in your direction only to lose it again. Update: Just to clarify, this is not a case of mailbox theft...I was physically delivered an empty box by the carrier. There is always risk involved with shipping, and as the shipper, it's your responsibility to ship in a way that reasonably reduces risk and puts shipping liability on the carrier. Since you put more than $100 of your product in a box that's only covered for up to $100, you put the risk on the customer. I can't possibly be refunded now. You also could have reduced risk within reason by not advertising on the outside of the box that there is jewelry inside.

I've been shopping at A Mano for years, and it continues to be my favorite Seattle boutique. It's…read morebeautifully curated with handcrafted pieces you won't find anywhere else (outside of Italy). The shoes and handbags I've purchased have lasted for years, many for over a decade, and the jewelry is amazing. It's a true Seattle treasure.

Pitch perfect. Expertly edited! Great service & collection. I happily left with an early birthday…read moregift to myself & could have said "yes" to the whole shop! Very edgy for Seattle. So glad to have found A Mano!