Walked in an was immediately offered assistance. Had just come from a bad experience at another running store nearby. They were able to help me find the shoes I needed. Great experience overall. read more

Wonderful service from Zach! There were a lot of excellent choices and he helped me find the perfect shoes. Thank you!

Jeremy helped me pick a new running shoe and gave me several options for my size, their inventory and selection is amazing. Customer service top notch, and you can often get race bibs here too for events. Worth a trip! read more

I have been here 3 times in the last month or so. Every time I was treated with friendliness and staff ran me out 6 or 8 different shoe pairs to try on. My old Brooks Dyads which I bought there in 2021 which were perfect for all sports and every day walking til early May had died. The first 2 times I tried on I think every firm bottomed shoe. I know I bought a pair which I tried to convince myself would work but didn't. On my last trip back (after a run thru about 7 other stores) I came in asking for a brand which I knew I had not tried. I began my litany re "old shoes died.. '. The staff asked if I tried Addictions model. I knew they hadn't worked before. His engaging smile overcame my objection--He told me something about the sizing which I did not remember what I had tried on. These work. These work. These work. I am so grateful I went back looking for something else. Every time I have been here the staff is so thoughtful and easy to work with. Thank you for everything. read more

They have great customer service. I exchanged my shoes for a bigger size a month after I purchased them and no issues. The best!

This is a great running store. It's vitally important to try out running shoes to see how they actually feel while you are running. Run specialty stores like Super Jock 'n Jill are one of the few places you can actually do that. And the staff at this store are some of the most knowledgeable people around when you need advice on getting the right shoe. Highly recommended. read more

Excellent customer service the moment I walked through the door. They asked which shoes (Brand) fit best now and the size I wear. They also asked what I'll use the shoes for before providing several brands and styles to try one. They watched me walk in them and after about 20 minutes I was checking out. I absolutely love my new Hokas and receive many compliments on the color. They are absolutely the best fitting shoes I've ever had. Light and help prevent foot exhaustion when jogging. Yes they were spendy, but absolutely worth every penny to have well fitting shoes. Can't believe it's taken me so long to try this place. Parking in the area can be a pain, but arriving an hour before closing worked out great. read more

An update: I wore that first pair completely out and came back to Super Jock and Jill to buy a new pair in the late spring. Of course, shoes being shoes, Brooks had updated the model and the new model didn't feel as good. Unfortunately, at this visit the guy helping me (I don't think he's there any more) didn't seem like he wanted to be there or wanted to be particularly helpful. It was like pulling teeth to get him to bring out new pairs - I think I only tried on two or three pairs of shoes, none of which were particularly great. But I needed shoes, so I bought a pair of Brooks trail runners and I had to lean on him to even enter the shoe info into the customer database. It was not a fun or good experience, especially since the shoes ended up not being comfortable or working well for me. I came back in the late summer when that pair were really not working, and was helped by a wonderful guy who was much like the person that helped me the first time I visited Super Jock 'n Jill. He was detail oriented and creative and we tried on a bunch of pairs before settling in on one pair that felt better than any of the others. He also worked with insoles, including cutting one up, to try to get my foot comfortable. I really appreciated his help with the shoes - again, it was a visit that took over an hour, and we tried on maybe 10 pairs, but I bought a new pair and I was very happy with their help. So in summary: one great visit, one lousy visit, one great visit. Four stars for now; I'd definitely recommend the store to folks looking for running shoes. read more

Was in need of new walking shoes. Went to a local shoe store and did not have a good experience, so I went to Super Jock 'n Jill -it was great. Robert was super helpful and attentive to what I was looking for. Walked out with a new pair of shoes and my knee is feeling better already! I highly recommend this place, all the sales assistance are knowledgeable and look like they like their jobs. Thank you! read more

Jock 'n Jill is hands down the best! An embarrassingly long time ago, I got a pair of shoes from here and wore them into the ground. They were in terrible shape, but they were my absolute favorite. I tried shopping online and at non-specialty stores--because how hard can it be to find a good pair of athletic shoes? Turns out, very hard. After returning 10 pairs (because apparently, I have super weird feet--small and kind of narrow, but not quite a true narrow, plus long toes), I finally dragged my very trashed shoes into Jock 'n Jill and explained my dilemma. Enter Blake, the hero of the day! He was INCREDIBLY patient, truly listened to my concerns, and asked insightful questions while I paced and ran around the store in countless pairs of shoes. Thanks to his expertise, I found the perfect pair, and I'm loving them! This time, I won't wait so long before coming back for my next pair. Huge thanks to Blake and the team for their outstanding service--you've got a lifelong customer! read more

I've been here twice within two weeks. They have an amazing return policy and really care about you finding a shoe that works. I've brought shoes here for over a decade! You have 30 days to return the shoes if they don't work out. What prompted me to write a review 7 years later from my first review was the expertise of one of the sales people, Robert. My beloved ASICS updated their shoes and don't work for me anymore. The shoes I brought two weeks ago killed my arches and shin the three times I wore them. I came in and told him the issue. He said to sit tight. He brought out three shoes of different brands and I ran outside and up the hill (it's the test run they have people do). He was so knowledgeable and considerate and asked me questions. I ended up getting an even switch because the shoes were the same price. To me, it's worth spending good money on running shoes. ($140) The person who originally sold me the shoe didn't say much, and the lady who greeted us at the door today didn't help me when I said I was going to return or exchange my shoes depending on what I found. (Rude) Overall, Robert is worth going back too! Plus they had some gems on the sales rack that we purchased too! Overall, read more

Amazing shoe-fitting experience. I am a PT who sees many runners and has run several marathons, and Ty helped me find some great new shoes that have worked well. He knows more than anyone I ever met about running shoes!! read more

Cam in for cross country spikes. Knowledgeable, friendly, efficient - great experience all around.

Super jock 'n Jill is a great place to shop for running shoes! If you've never been fitted for running shoes, highly recommend you do it since it really makes a big difference on runs. I took my partner here to get him fitted for some shoes since I signed him up for a race and he was wearing some super old adidas shoes to run in. The person who helped us was so nice and brought out 6 or 7 different shoes for him to try out after assessing how he runs. She was super patient and even brought out shoes for me try when I mentioned I may be doing some speed training in the spring. Definitely recommend coming here to grab some running shoes! read more

The customer service is top notch, they go above and beyond to make sure you get the right fit and they have a wide variety of sizes.

I am not a runner. I am a person who recently suffered from Plantar Fasciitis. That is, until I visited Super Jock 'n Jill and was helped by a young woman who suggested more than a few ways to alleviate my pain. Conservative shopper that I am, I first tried the insoles, and loved them so much, soon returned for the Brooks running shoes she advised, as well as a second pair of insoles. Because of her simple suggestions, I could comfortably enjoy hiking Silver Falls and the beaches of the Oregon Coast. Hooray, she saved my vacay! A side note, as a bit older individual, I am often treated with disregard by sales staff. Not so in this case. She was respectful and delightful, and obviously very helpful, and gained my trust through her knowledge and not being pushy. Kudos to Super Jock 'n Jill for training their employees in more than just selling. Thank you. read more

I visited the store for the first time with my partner and we were so lucky to work with Janelle! My partner and I were each looking for something very different - she really took time to listen to us and understand our individual needs. While we were trying shoes on, she was patient, took time to explain the differences, and answered all of our (many) questions. Neither of us felt rushed, afraid to ask too many questions, or pressured to buy anything. Janelle seemed just as invested in us finding the right shoes as we were! We each bought a pair of shoes and I am confident that they will be great! However, if they don't work out, it's great to know that the store will take the shoes back, even if they've been worn. It really gave me peace of mind. Thank you Super Jock 'n Jill and thank you Super Janelle! :D read more

Came in looking for new shoes for work, & was greeted SO warmly by Janelle. She was kind, patient, & knowledgeable. Walked away with the most comfortable shoes I've ever worn in my life, & at a decent price! read more

Super Jock 'n Jill has been an anchor business in the Green Lake neighborhood since 1975. With all the various large scale box sports retailers around, glad to see a local indie continue to thrive. Used to frequent this shop back in my hardcore running days to pick up durable gear and pre-registered racing bibs (another lifetime ago!). This morning I'm revisting JNJ to pick up my shirt and bib for the upcoming Susan G Komen race/walk! read more

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Super helpful and knowledgeable staff with the best curbside pickup available during covid! Thank you!!

I honestly can't say enough about how much I enjoyed my time in the store and about how great the staff was! One employee in particular, Carl, was especially helpful during my search for a light to use while running. I didn't know how to even compare the different lights that they had, and he helped me to go over the options and to pro/con everything that they had on the shelves. I felt like he actually listened to what I was looking for, helped me to make a decision, and kept my budget in mind. I also needed something for chafing and he recommended a brand that I had never heard of before. I used it right after, doing two laps around Green Lake without any sign of chafing. This was such a game changer and honestly improved the quality of my run, I couldn't be more thankful for Carl's help! read more

The staff is INCREDIBLE. There are few places where every single staff member is kind, helpful, and knowledgeable. They had me try on many different shoes types and after running around in them, I decided on a pair I never would've picked out if I had gone in there with no help. Will definitely be purchasing every pair of shoes here, no matter where I live in Seattle! read more

Super Jock 'n Jill - Mizuno running shoes - Sporting Goods Near Me - Seattle, Washington

I've bought my shoes here for a decade and had consistently great experiences. Staff are consistently very knowledgeable and take real care identifying the shoes that are right for you. I once had a physical therapist tell me I was in the perfect shoes for my feet. This week, I had my first experience buying a pair of shoes that did not work out. By the time I realized it, I had already gone for a dusty hike and thrown away the box/receipt, as I had no intention of returning them. When I went back, they put me in a great new pair of shoes and insisted in taking back the shoes I did not like. This is a business that I feel great about supporting. read more

Still the best for runner's wear.. even in times of social distancing! I had a phone consult. I was wondering if I needed a brace for a nagging knee. Turns out the type of shoe support mattered most in my case: Ty expertly recommended a pair that have made my last few runs pain free. You can pick up at their door or have them ship sneaks to you. Thanks for the help SJ&J!! read more

Super Jock 'n Jill - Sporting Goods Near Me - Seattle, Washington

I've been going here for more than five years now. Since I started going here I've been a loyal customer only buying workout shoes from here. When I first went there I'd been having some foot pain from doing squats and after them helping me get the right shoes I haven't had that problem. This is because they have you test different shoes and watch you run in them to determine how you land. Some people lean in or out or put more pressure on their heals or the balls of their feet. Their prices are comparable if even the slightest bit higher then it's worth it. They keep lower inventories so you know you aren't buying shoes that have been sitting around for months and months deteriorating. This is what happens with big box chains. Always a great experience shopping here. Staff are friendly and super knowledgeable. They also aren't high pressure sales people. It always feels like they have your best interest at heart. They'll tell you the honest truth about a specific shoe or what is best for you. They also have a great return policy especially for a small shop. read more

Super Jock 'n Jill - Nike structure 18! - Sporting Goods Near Me - Seattle, Washington

Good ol' fashioned service. Lots of great shoes. No pressure sales. YAY YELP for helping me choose this place. *They don't carry any merrell shoes... :( *parking is scarce read more

Love this store. In my opinion it's better than the Redmond store just due to which staff happen to be here more often, but other than that they're basically identical in service. Staff is knowledgeable (many are local coaches and collegiate/post collegiate/semi pro athletes), helpful, and patient. Good return policy, though in 10 years of running I've only needed it once. Store also does a lot to support the local running community through race sponsorships, spike nights, beginning of the high school season midnight runs, etc. Definitely a small business worth supporting! read more

Phenomenal service. No judgement at all toward my obvious lack of knowledge in running shoes, and most importantly no upselling! I don't run marathons, just 5-8k runs for fun, and I decided it was time to get proper running shoes. Initially, they watched me walk and run in diagnostic shoes before bringing out different options with the appropriate support, based on their observations. I tried four different pairs, from four different brands, and spent about an hour determining which shoes were the best fit. During this session, we never discussed prices or the preferences of anyone else but me. The Brooks shoes that I ended up purchasing were perfect, well within my budget, and actually the same shoe that my sales person runs in! Wonderful experience, and I will be back again for the next pair! read more

Super Jock 'n Jill rocks. That's all there is to it! Been going to them since the 90's. And I love my new waterproof ASICS that I'm taking to Iceland in a few weeks! read more

This store was recommended to me by my doctor after I'd been having some general foot pain and she suggested I invest in some orthopedic shoes (or at least get shoes that were properly fitted and comfortable). I had the best experience here! First off, they did such a great job with COVID protocols-masking, hand sanitizer, social distancing, all the good stuff. I was immediately greeted by Paige, who was welcoming, friendly, and knowledgeable. She pulled out several pairs for me to try, based on her observations and what I mentioned about my doctor's visit, and she explained why she chose those options. Paige made the process so seamless! She was patient with me as I walked through the store in each pair and tried them on several times. I chose a pair that day and am excited to go back again in the future! Great quality products and customer service. read more

These Folks set the example, not simply by talk, but more importantly by Action. I purchased two pair of runners recently. For some reason after running just a few times they were not as comfortable as I wanted. With a blink an eye an exchange was made to ensure I was satisfied, which I am. I actually felt badly as I thought perhaps I was being a bit fussy. Not the case, Super Jock 'n Jill have not only earned my business but even more importantly they have earned my trust & Respect. Thank You ! read more

This place is awesome!! I recently started running and needed new fitted shoes and I was in and out of the place within 15minutes and they were awesome! They help you so much Check this place out! read more

I went to the Seattle location. I'm really impressed with the COVID precautions the staff is taking. Everyone wears masks. The staff is really quick to greet and assist customers who need help. I was helped by Rebecca. She was so nice, patient, and professional. Not only did she listen to my needs/concerns, but she also looked at the way I walked/jogged to help me select the perfect shoe for feet support. Another thing is that they allow you to run OUTSIDE the store (up and down a hill right next to their store) to test out the shoes in real-life conditions! I must've tried on 6-7 pairs of shoes with Rebecca before I found my Brooks Adrenaline, and with each pair, I was trying on I was able to do the "test-run". From my observation, the staff members helping the other customers were also very nice and professional. They genuinely care about giving you the best shopping experience and also no buyer's regret! You are allowed to return to the store within 2 weeks if you have issues. TLDR: Great service, great staff, great store, follows COVID guidelines. read more

I like the store it's overwhelming. The sales associate knows the merchandise and answered all my questions and gave me some great suggestions. I was able to overlook the fact that it's very pricey. I'll definitely be going back to purchase some items. read more

If you're a runner, it's worth it to stop by - a true specialty store. Yards from the paths of Greenlake lies Super Jock 'n' Jill, the mecca for runner's in Seattle. This is the place to buy footwear, and they are famous for having salespeople who will watch you run aroound the block, see how you stride (pronate, etc) and then match you up with the right shoes. They don't carry much for non-runners, so don't bother otherwise. And then you can just lace up and run the lake! read more

Super Jock 'n Jill - Sporting Goods Near Me - Seattle, Washington

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I literally love this place. It's not so much a shopping experience as much as it's a running therapy session. I can't remember a time when I didn't end up having an awesome and inspiring conversation with a sales person who had either run a race I was training for, or dealt with an injury I was dealing with. Which means they know their stuff. They'll talk to you about what your running looks like so they can help you find the exact perfect shoe to fit your running habits, injuries, quirks, superficial obsessions about shoe color, etc. And then they'll let you go outside and run in them so you can confirm. It's awesome. read more

Super Jock 'n Jill are dealing with COVID well with social distance tapes and masks. The staff are very flexible and willing to help. This store isn't getting enough credit for their hard work. I highly recommend coming to this store for shoes and other sports gear. read more

Super friendly and helpful with finding a new pair of shoes that were more comfortable and supportive! They have a great collection of shoes, clothes, recovery gear and running gear... and some super cute Green Lake themed T-shirts and stickers. read more

A huge thank you to Spencer who spent his Thursday evening finding me the perfect road running shoe. He asked all the right questions to ensure I was choosing the right shoe for my needs. He was super patient and knowledgeable about running shoes and really nice! I will be coming back to this store for all my running needs. A well deserved 5 stars! read more

Super Jock 'n Jill - Brooks Ghost - Sporting Goods Near Me - Seattle, Washington

If you were to look at me, you wouldn't think I like to run. I have short legs compared to the rest of me, my knees are bowed, and then there's the occasional cigarette hanging out of my mouth while I have a beer. Yes. I know. We runners know that we're supposed to rotate shoes every x amount of miles/months, but I usually wear mine until they fall off on their own. I had become a huge fan of barefoot-style shoes for trail running, obstacle runs, and CrossFit, but adding in some actual cemented-path running the last few weeks, I've noticed that my current shoes weren't doing me any service. Coincidentally, the gift certificate I received for Christmas was burning a hole in my wallet, so I went to check them out. You COULD go down the street and go to the bigger running chain store. Their service is fine and they have a huge selection (and they have the custom-shoe-insert thingie-maker) but my first experience with them was so bad, I didn't even review them because my hackles get all up when I think back on it. SJJ is small, and it is usually full of people on the weekends. But they really crank out helpful service efficiently. Although busy, I was approached immediately, asking me if I needed help, and I explained that I was looking for a new minimal running shoe that would provide a little more cushion, but not a lot. The first two pairs she gave me to try on (running up the hill outside) were like running on trampolines! I felt very go-go Gadget. The next one was better--and the last New Balance ones were just right. Parking is beastly, the staff are efficient, and the prices are comparable to other stores. They are also a popular sponsor for events/event bib-number pick-ups too. You ees cool, SJJ. read more