Great people, one on one service expensive but for speciality shoes was worth it will order what you need if they don't have it in stock

Samantha was really helpful when I went in to choose shoes for an upcoming trip. She listened to my needs and helped me find great options!

This shop is ideal for people who need comfortable shoes for foot ailments such as plantar fascitis, arthritis, bunions, extra wide feet, and so on. The available selection is highly curated by the store managers, with road-tested feedback on shoe models that enhance comfort and minimize pinching and pain. The store doesn't have mind-numbing, vast choices. It's usually endless choice that leads to paralysis. However store clerks do in-house fitting that gets the customer an appropriate shoe model which has proven to work well for many other people with similar foot issues. I bought a paid of HOKA trainers there...nothing fancy, not a huge range of choices, but it was a good choice to reduce my foot pain. Sometimes the focused care of store clerks who have seen multitudes of customers with similar foot conditions and can make optimal recommendations is better than dazzling yet confusing racks of shoe model options. read more

Hire pressure sales tactics wasted my time and money. I wanted to get a pair of Brooks Beast sneakers to replace my current pair. I had gotten the previous pair from Sole Perfection so I went back there. They didn't have any available in my size (Mens 12.5 EE). But rather than offer to order the pair, the sales clerk raved about Hoka Transport. The width felt snug, but it was close enough that I bought it. 2 months later the inside heel had already started wearing out, leading to the hard plastic painfully poking into my heel. Sole Perfection offered to replace it as a warranty replacement and told me they had another in my size. So I made the trip there only to find they didn't have my size, only 12.5 D. So I left empty handed. A week later, they had the right size, but it was a different color. Not a problem for me, so I go back a 3rd time. But I could barely get my feet in because of how much they pinched the sides of my feet. The sales clerk assured me it would take a day or 2 to adjust. Nope, just as painful as ever. So I'm just going to order a pair of Brooks Beasts from Amazon. I'm stuck with my basically unwearable pair of Hokas and I'm out nearly $200. I'm upset at Hoka for making crappy quality shoes. And I'm upset at Sole Perfection for not listening to me when I said what brand of sneaker I wanted to buy. Dec 9 edit - I will raise my review to 2 stars. I appreciate that store staff tried to make things right. But they weren't able to. Ultimately I spent $190 on sneakers I could only wear for 5 weeks. read more

The service and they go out of their way! My shoes I got there are amazing and you wouldn't want to go anywhere else, impeccable service! I LOVE my shoes!. Samantha is amazing other coordinated effort to help you read more

Sole Perfection - Shoe Stores Near Me - Shoreline, Washington

Sole Perfection has been so kind and so very helpful in finding me the right fit with insoles and shoes for a foot that has gone through two surgeries and needing a third surgery soon. Samantha has gone above and beyond to help me every time and I really appreciate this store, not to mention they have a great selection. read more

I have plantar fasciitis and my podiatrist gave a list of stores to shop for good supportive shoes and this place was one of them so I went here. A young woman clerk was not very helpful at all. I had a very sore low back at the time and I was struggling to bend over while sitting to get the shoes on. She just stood cross legged and leaned on the wall watching me struggle. It took me quite a while to get them on but she did not budge. What happened to the days when the salesclerk actually helped put your shoes on and even tied the laces? After trying 2 pairs of shoes that were not suitable I was exhausted so I left without buying anything. read more

Sole Perfection is the best shoe store I've ever found! I have hard-to-fit feet - super-wide with high arches and corns. I bought a pair of Hoka sneakers a few months ago, which are the most comfortable shoes I've ever had. I also bought some excellent Taos sandals. The staff was patient in helping me to shoes that fit that didn't hurt my feet. read more

This is my 3rd glowing review for Sole Perfection staff and their expertise. Apparently I write one every year when I go there to get my birthday discount. I've had both knee and foot surgery and Jason steered me into the ideal sneaker for recovery and comfort (Hoka Gaviota 5). Thank you! read more

Plantar fasciitis reared its ugly head and I was in need of some supportive shoes. After a disdainful glance at my current shoes (which admittedly had no support and were clearly exacerbating the problem), an associate made several suggestions and I tried on several pairs of each until I found the shoe that made my feet feel as though they were walking on clouds. The store is quite busy and I can see why. The selection is good and the prices not ridiculous. The staff is super helpful and only slightly judgey about sub par shoes. I will definitely be back. read more

I got the shoes I needed, however, from the moment I walked into the shop, I felt like I was an inconvenience to the gentleman helping me. There were two people working at the time, one was already with a customer. The man who helped me, measured my foot to a size smaller than I have worn for years. Surprise surprise the shoes he brought out did not fit. They had a nice variety of shoes and brands on the walls to view. I was looking for something specific per my doctor. And this seemed to upset the person helping me. I found shoes that fit, gave me the support I needed, and purchased them. Yes I could go back, but probably won't. When you spend the $$$ on shoes, you shouldn't be made to feel like you are wasting someone's time. read more

Amazing service Samantha who was the manager was sweet and amazing. If you are currently hesitant about coming there for shoes go there immediately! The store inside is lovely and while the cost is quite high. The shoes make it worth it especially for the service that is given. read more

A total bust. My 86 year old mom wears narrow shoes. Based on the website info, we made a special trip to this store (only open Tue-Sat). I asked about two styles "Do you have these in narrow?" Unenthusiastic clerk's response twice: "No." Me: "Okay, let me ask this. Which shoes come in narrow sizes?" Clerk: "We don't carry narrow shoes. Not since COVID." This is NOT a specialty shoe store. Their website claims to serve "even the most hard-to-fit foot" https://www.soleperfectionshoes.com/about. Don't bother. read more

I have issues with my feet, planters fasciitis among them. My daughters wedding was coming up And I couldn't find any nice looking footwear for the wedding! I walked into Sole Perfection and they had a pair that would work for me!! Then I found several sandals that fit my feet and I bought a pair of Hokas too! The sales person was extremely helpful recommending walking shoes that he felt would be best for my situation. I was so relieved to find a store where I could find attractive shoes that I can actually walk in! read more

This is the only place I buy my shoes. I need supportive shoes with great arch support after ankle surgery and this place has all the best brands and great staff. Highly recommend! read more

The folks at Soul Perfection were very helpful, and offer a good selection of footwear. I fell ill while shopping in the store, and the staff there were very, very helpful and compassionate. They went well out of their way to help and I am so grateful for their efforts They really are very good people. read more

For years I ordered my athletic shoes from Zappos. It went something like this: Order. Return. Order. Return. Repeat................until I moved to this area and discovered Sole Perfection. I have a foot injury from a bike accident six years ago and have pretty much constant pain in my left foot. At Sole Perfection I explained the issue to Gadi, who listened intently and brought out shoes he thought would be helpful. Bingo! I left the store without the foot pain! Thank you, Gadi and Sole Perfection! read more

Sole Perfection is the rare small business that you can count on for expert service. They really understand feet and their product line. They can look at your feet and help you find shoes that are appropriate for you foot type and any foot issues you are experiencing. This is why they are the go-to destination for many local Podiatrists/Foot surgeons. One salesperson in particular was very helpful, Gadi. The store owner is also frequently in the store to assist you if necessary. read more

Stopped in on a Thursday afternoon to just pick up some shoe inserts. Was recommended this store by my foot doctor, so expected a good experience. Came in and found only two people working, one helping one customer and the other employee helping two elderly customers. Was welcomed by one employee, him yelling across the room, "be with you soon". Looked around while I waited, and waited. The elderly customers had boxes and shoes all around them, on the floor and on chairs. They clearly were going need a lot more time and help. There were no free chairs to sit in to wait, guess they removed them for spacing? Have an obvious knee and foot injury, so sure, I can stand. When the other employee was finally free, the customer who came in behind me at the same time was immediately helped! Just wanted to get the inserts and get out, so went over to the inserts to check out a particular brand. The employee that failed to help me next, pops over to me, as they are getting shoes for the customer they wanted to help next and says, "oh, you can take the inserts out of the box and try them out", and then he zips away. I was thinking, "what, open the box and try them out?" I have never seen a store where they allow you to open the boxes and try them on. They usually have a left insert sample for you to try on. That is so unsanitary- what if people try on several and put them back in incorrectly, or have dirty hands, or foot diseases? If they are encouraging people to do this I certainly don't want inserts from here- I would have to disinfect them first! Decided to just leave- waste of time. Will certainly let my doctor know of the unsanitary issues. Suggestions: Have more than 2 employees working in a store where orthopedic shoes and inserts are sold. These types of items often take more time than for regular shoes to get selected on Help people in the order they arrive in the store Do not allow people to open boxes and try on anything without employee assistance read more

Sole perfection in Shoreline did an outstanding job of helping a former customer of the store that closed in Everett. They have been working with me to find a sandal that had supply chain issues. They found one that was a little different style put them on hold. I bought those and will get the other style also, when they come in. The staff here is so kind and helpful. Thank you! Christy M. A customer with happy feet because of sole perfection! read more

You can't get much better than a shoe store where the employees first measure both of your feet, then watch you walk to determine the design of shoes that would best suit you. They carry a number of brands with the models selected to optimize comfort and healthy feet. I didn't see any stiletto heels or anything outlandish or overpriced. Their approach was effective. When I went there the bones in my feet were aching from taking long hikes in cheap shoes (should have known better). The first pair of good hiking shoes the lady put on me made my feet say YES!! I bought them and another dressier pair, total for both around $200. This is not a cheap outlet store but hey, these are my feet we're talking about. You get what you pay for and I did. What I can't afford is another pair of bad shoes. read more

These folks really are a cut above your average shoe store. There's something about places that take that extra time to ensure you get the product you need. This is one of those places. I needed the perfect insoles to put in my work shoes. I have some pretty high arches and most dress shoes don't do the trick when it comes to supporting that. These folks helped me find the perfect products and they are one of my go to shops in the area when it comes to my footcare needs. read more

Their customer service is amazing! I went and bought shoes that ended up not working out. They ordered new shoes for me and allowed me to trade them out for my old ones. The entire time they were pleasant and kept me updated. read more

My podiatrist said, get a good pair of shoes that fit well. Sole Perfection was the answer. The staff are excellent and really are very helpful. My feet were measured and assessed and I was asked about my foot issues. I went in thinking I needed 2 pairs, one for power walks and one for exercise classes at the gym. Steph brought out 3 pairs all of which would serve both purposes. If saving money is your goal, this store isn't for you. If you want good service and comfortable shoes, this is the store for you. read more

Great service! I recently got my first pair of Drew shoes elsewhere and called to see if they carry Drews. They did, and were so helpful over the phone I could not believe it. They didn't even mind telling me when the next big sale was and congratulated me on finding a brand I like. This was immediately after I had called another local store who told me they only carry a width I can't use and sounded frustrated and impatient on the phone. I will definitely go here for more Drews. read more

Great selection of comfortable and cute shoes. The staff were very friendly and helpful.

Such a great experience with The owner and his team!! My husband is a mechanic with very large/wide feet. Finding comfortable shoes for him is virtually impossible. They scanned his feet to see where the pressure points were, and my husband ended up finding three pairs that work for him! He suggested some great insoles as well that helped the shoes feel even more comfortable. We had our two little boys with us and everyone was so patient and understanding as we tried in shoes. We appreciated the attention to detail, and that he had such specific knowledge about the different brands and what shoes would work best for my husband's situation. We will definitely be back again! read more

They really know their stuff! I went in with a serious planter fasciitis condition. I talked to a foot clinic staff member to get a shoe list, and they referred me here. I have bought my work shoes there for years so I wasn't surprised. The man that helped me, I wish I could remember his name, gave me more information than the PT's. He showed me several shoes and I bought two pairs. I highly recommend them! read more

I purchase shoes from Sole Perfection a few times a year, but when I purchased a new pair of Birkenstocks 3 weeks ago that needed to be ordered, I didn't know that the whole world would be closing because of COVID-19! I called to ask what might I need to know about my order, and left a message. Within hours, Jason called me back, and said he would mail my shoes to my home when the arrived. However, this morning there was a knock on my door. Jason himself came to my home to deliver my shoes in the flesh! While keeping a 6 foot social distance, I shared my delight at this over and above offer of customer service. I'm wearing my new Birkenstocks as I type, and know where I will buy every pair in my future! What a beautiful experience of customer service excellence! Thanks again! read more

As others have noted this store first measures your feet, then watches you walk to see if there are any problems, then use a machine to determine if you need arch support. I will add they took the time to find a pair my teenager was OK with even though he was clueless about what he wanted. They also somehow manage to juggle several customers at once without letting anyone feel ignored. The guy who waited on us remembered me and I had only been there once a couple of years ago and my wife was the customer, not me! read more

Excellent service. No pressure sales. Knowledgeable salesman was very friendly and took time assessing my aching feet.

This shoe store lives up to everything advertised on KOMO radio and more. Dana provided me with the best customer service I've experinced in a very long time. She was empathetic for my condition and eager to help me find some attractive sandals that provided comfort. She was very knowledgeable of the attributes of each brand I tried on. Her patience was quite a relief, compared to other shoe sales experiences (Inclding Nordy's and Macy's) I hope Dana is there each time I visit Sole Perfection in Ballinger! Thanks Dana! read more

Great place, friendly staff, very helpful. They specialize in shoes that are good to your feet and they are happy to special order. Algeria, Brooks, Homs are just a few of the brands. read more

I had a great experience at this store, thanks to Dana K. I so appreciated that she was knowledgeable about the products they sell, professional, helpful, and friendly. The selection of comfort shoes that are also stylish is excellent. This is worth the trek north! read more

I was referred to this shoe store from my podiatrist. I purchased two pairs of shoes and some inserts in a period of about 3 months spending a significant amount of money. After wearing one of the pairs of shoes for about 2 months, the soles had worn almost completely down and one of the velcro straps would no longer hold correctly. I have never had this happen with a pair of shoes and when I tried to return them, they insinuated that it was something I had done to the shoes, and would not replace them. Very frustrating and bad customer service. If they had treated me differently, I probably would have returned. Now I will tell people NOT to go there and call my podiatrist as well. read more

Excellent customer service, and a perfect fit! The owner was kind enough to assist me in difficult to find shoes for my tired bartender feet, and I never felt rushed or pressured. I worked for Nordstrom for years, and they taught me never to skimp on footwear, yet I felt like I got a great deal for what I paid. I will be back for another pair! read more

The consultants at Shoes-N-Feet take time to properly measure your feet and observe how you walk. They have a computerized sensor system to profile your arch. They really take time to help you find the footwear that will reduce pain and increase comfort. I love my new insoles, and plan on coming back for more. read more

Amazing place!!! I have many undiagnosed foot issues that I did not know existed. I knew them by shooting pain or uncomfortable shoe issues. Colin spent time and energy to make sure I was satisfied and more comfortable. Very impressive store!! Will order from them in the future from the east coast. read more

best experience buying shoes. I went in to buy shoes and was treated with honesty and respect! Jason and the staff were clear about pricing and it was like they already knew my concerns. They are very knowladgable about all makes of shoe. They easily help me find the shoes that I needed. I will never buy shoes anywhere but with Jason. If you are looking for a great par of shoes this is the place. Did I mention the customer service all I can say is wow, these guys know how to treat there customers. I recommend before you go anywhere else to buy shoes, you need to stop here first! read more

Being a person that travels by bus I was happy to find out they are on a bus route accessible from where I live. The doc gave me some guidelines for brand and size, was happy to find some but not all he recommended. I bought shoes then decided I'd rather have hiking boots they don't have in stock, meanwhile I saw a pair of sandals that really are comfy so the friendly clerk exchanged them. I came home and ordered the hiking boots online. While there he ordered toe separators for me. Their prices are about average for quality shoes. Very happy with the service and will go back again. Thank you Jason and Samantha. read more