Nice, clean, and affordable...they also have a great Sephora! Lots of perfumes and make up.read more

Went to kohls in Hendersonville because it's by my house. Me and my teenage son were shopping for…read moregifts for my baby cousin. We were in the baby area when a white worker approached us and stated that we have been in the store for to long and we were scaring her. I was confused because we had just walked in 3 minutes ago. She proceeded to follow us around ignoring that there were other customers that actually needed her help. I've never in my life felt so uncomfortable it was weird.

I shipped Mens Room a big box of dress shirts, suits, ties and pants in 2017. After calling several…read moretimes I recieved a check for over $100. In the fall of 2018 I decided to ask for the balance of my clothes back, due to them being so slow paying. I called but the owner Cathy would not return calls. Finally she answered and said she would pack up the items not sold so a friend could come pickup whats left and she would mail me a check. I never heard back. I keep calling and finally an employee answered the and said she would take care of it. After more calls I got a check for $45. The employee said there was only 2 items left. In over a year time only got 2 small checks. What happened to the big box of clothing?

Excellent selection. We came to find an outfit for a wedding and left with more clothes than that…read more Friendly staff. Lots of sales going on when we visited. We will be back for more.

Customer service not great. At all. Laughable amount of money for large bag of new items. I'll put…read moreit on eBay. Never will go back, I can't imagine this store will be around much longer.

I can't believe these low ratings--this place is incredible, especially for its size inclusivity!…read morePart of me wants to give it a low rating just to keep this gem hidden from the masses, but honestly, it's such a special place that it deserves all the praise.

If you have been to one Old Navy, you have basically been to them all. This isn't a bad thing, as…read moreconsistency is key...so the main things that stand out from store to store are the stock and the service, both of which I was bummed about at this location. Popped in on a Saturday afternoon to scope athletic wear and light jackets. Upon entry or while wondering around, I was never greeted by any of the five Associates I walked past, several of which I made eye contact with. Not that I needed help, but the dismissal of service is not something I am used to at Old Navy. Moving on from the lack of service, I also found the selection and stock wildly underwhelming as well. Especially, since the seasons have changed and Old Navy is usually the spot for light outerwear and fall pieces. Overall, the store was clean, but all the other parts of the store and visit were a bummer.

Selection not very wide but they do offer if they don't have your size in what you want you can…read moreorder to have it shipped to you. They also offer lots of sales like 50% off.

I recently got into running a bit more seriously and have been in the market for a new pair of…read morerunning shoes. I have been struggling with a few foot pains, so I wanted to make sure the money I was dropping was going to be well worth it, so after a bit of research, Fleet Feet was the place I ended up. This Fleet Feet location sits inside of The Streets of Indian Lake in Hendersonville and is a well stocked, clean and welcoming spot for all your running needs and wants. This was my first visit to a Fleet Feet, and after sharing what I was after, Logan, who was the Specialist who assisted me, walked me through their process, which started with a full foot scan. Based on this scan, the system recommends different shoes and wildly enough, the shoes it recommended were the ones I had been scoping online based on my foot issues. Logan pulled a few pair of shoes, let me try them on, walk around, even go outside. He also educated me on the feel of each, plus pulled a few options of insoles that would best support my feet. The process was comprehensive and factual without being overwhelming, pushy or timely. I ended up walking out with a new pair of Asics and nice insoles, running me around $250 out the door. Expensive in general, yup...but these prices are standard and I feel the value was a bit more there considering the process. Overall, I will certainly be back to this location. Big shout out to Logan who made this purchase wonderful!

Aaron was nothing short of fantastic this evening and was so helpful and kind to me and my niece…read more He was knowledgeable, personable and helpful. He truly knows what good customer service is indeed.

On 04/24, I purchased a STEPR from Dick's online, including delivery (up to 1 flight of steps) &…read moreassembly. The first delivery attempt was on 05/15; the window was 11am to 3pm. The delivery crew arrived about 2 hrs 45 minutes past 3:00pm. While waiting, I called the delivery company to find out where they were; I was told that they couldn't look that up. The delivery crew finally called to tell me they were on their way. I told them we had to pick my niece up from the airport. We couldn't wait for delivery & assembly to be completed. The crew insisted on coming into our home to complete delivery. Their insistence was so intense that I felt uncomfortable. I finally told them to reschedule & I went inside. I requested another delivery date ASAP. I contacted Dick's about the issue but Dick's had no sense of urgency. Our delivery was rescheduled to 06/09. I received a phone call from delivery company Select Express stating delivery would be late "due to a flat tire." The window was now 4pm to 7pm. Previously, I requested a different crew but it was ignored. My husband watched from the front door as the crew struggled to move the item onto a dolly; he watched as it fell off the dolly onto our driveway. It was placed back on the dolly. We do not think it was damaged. Next, they attempted to bring the item onto our front porch to go up 3 steps. My husband met them at the door & they told him they'd need to use the dolly to take the item upstairs on the hardwood stairs in our new build home. We asked why they didn't have straps or other equipment (like other delivery companies) to prevent damage to our floors. We were told if anything was damaged we could file a claim. One of the crew said he was physically unable to carry anything because he has a bad hip and he could use the dolly if he took breaks!! The other crew member was of small stature and he acknowledged this fact when I told him that. He would've been of limited help to the man who has a bad hip. We called our neighbor to come to give his opinion & to be a witness. With no prompting from us, our neighbor independently said he would not allow anyone with a wet, dirty dolly to move the heavy item over his hardwood steps. We didn't want the hassle of very likely having to file a claim for damages. It was clear they could not properly move the item upstairs. It was too heavy for them. Period. It was pouring rain that day. The item was left on our front porch & again we requested an appropriate crew to make delivery. The smaller man said he'd file a report but could make no promises! We had to find tarp to cover the item. We contacted Dick's again. Again, Dick's said they had no control over the delivery. My husband told them that we purchased the item from Dick's so we were looking to them to make it right. We've never asked for any money back, any discount. We only want what I paid for almost 2 months ago to be safely & properly delivered. Dick's has done absolutely NOTHING to help us. The last Dick's customer service person said he was at home in Chicago & couldn't do anything about it but would email someone!! Most recently, we received a call from a female at AIT (one of the delivery companies used by Dick's). She began the conversation by saying "I understand you refused delivery." I was furious. My furious husband took over the call as I was by now in tears. AIT's representative told us this was their best crew. We told her that the item couldn't stay on our porch for 2 weeks. As the item will sit on our front porch for another 10 days. Today, I received notice that delivery could be made on 06/19 10am to 1pm. We were forced to make a concession to have the delivery completed & assembled in our garage. This is not what we wanted. However, since none of these companies (especially Dick's) cares about us as customers, we've been forced into making the change for them. I paid over $4,000 for the equipment to include delivery up 1 flight of stairs & assembly. I can tell you that it wasn't worth it. By the next offered delivery date, it will be 57 days since I made the purchase. Don't make the same mistake I made. If you choose to purchase any large ticket item (or probably even socks), please prepare yourself for massive, widespread indifference from Dick's and any vendor.

This DICK'S Sporting Goods location sits directly on Gallatin Pike in a large shopping center…read morealongside a few other major brands such as Best Buy, and for the most part is your standard DICK'S. I popped in on a Saturday afternoon to scope some new running shoes. The store was busy and well staffed, however 9/10 staff members that I encountered on the sales floor never said one thing to me, or even acknowledged me. Normally I get stellar service at DICK'S, but this location seemed a bit off brand. The store was well stocked, clean and in good condition. They definitely take care of it. I did purchase some shoes and the checkout process was pretty seamless and the cashier was friendly. Overall, odd service wise, but other than that it was your standard DICK'S experience. Happily pop back in when needed.

Academy Sports is situated on Gallatin Road just beyond or before the Walmart shopping center…read more While I have no certainly loyalty to a big box sporting goods store, I will say that if I had to commit to one, after my recent visit to Academy...it probably would not be them. Popped in on a Saturday morning after shopping online. Figured be best to look in store before purchasing. The store is large and laid out well from a section standpoint. Everything is labeled, easy to find and easy to navigate. The store has seen better days. After walking around, some sections of the store give off "closing" vibes with empty or disheveled shelves and displays, or products on display that definitely need to be replaced. To go along with that, the floors are worn and stained in multiple places, shelving units are in disrepair, ceilings are stained, and more. The store needs some TLC. While I was in store to look at very specific items, I decided to wander the aisles and look for any deals or items of interest. I walked around the store and through each section for over 15 minutes, and passed by no fewer than 12 Associates and not one time was acknowledged or spoken to. Not that I needed help, but it is wild that no one took one moment to greet a customer, not even when I was leaving the store and passed by 4 Associates huddled by the registers. Overall, the store is not a good representation of Academy, or at least the Academy Sports I remember visiting. From condition of the store to service, or lack thereof, this location did not show well. Selection if solid and prices are not the worst, but without that, this would have certainly been a one star review.

We used to live 2 miles from this store, Madison Tn., and would prefer to drive to Mt. Juliet…read morelocation almost 30 miles away. Came back in town for a visit, looking for some fishing line and see things haven't changed at all. Older gentlemen employee holding 3 brand new fishing rods in his hand, using them to cram garbage down in a can.....yep....no surprise to me either. Saw a longer rod crammed on top shelf, bowing against ceiling tiles. See pic Onto BassPro for me

Binks Outfitters is located in The Streets of Indian Lake in Hendersonville, and is your standard…read more"outfitter" store that features all the brands an outdoorsman/woman would enjoy. Mostly clothing, but also offer other goods from coolers, hats, shoes, accessories, glasses, etc... I popped by out of curiosity, as I had never heard of Binks, and I was in the market for a new hat. They had a wide variety of hats, which I enjoyed. While looking at the hats, I saw several polos in style and material that I like, however the prices were a bit steeper than I am interested in paying. With that, outside of the clearance/sales racks placed at the entry doors, there were no true "sales" inside of the store. Service was essentially non-existent. I was in the store for close to 10 minutes, not one person spoke to me, and I walked around the entire store, even near the register where the two associates were huddled. Overall, nothing special about this spot for me. It truly is just OK...solid 2.5.

I came in for a pair of on clouds for my beautiful daughter. I was so lost in the store due to me…read morehaving a condition but a young blonde man helped me find what I was looking for. He was nothing but kind and genuinely helped. I'd love to thank him one day I appreciated him deeply.

I do like this REI store, the only location of this franchise in the entirety of Middle Tennessee…read more They have a great bike shop, tons of camping equipment, and extensive outdoor clothing. I wish it were a little less expensive and that the various options for cargo pants were a little less comfortable and not so rigid and unforgiving. Regardless, it's a solid REI location. PRO TIP: This is the only place I know of in Williamson County that sells freeze-dried mint chocolate chip ice cream sandwiches, my favorite dessert!!

This has to be one of the most organized stores around town. Although I have been to many REI…read morelocations, and they basically all are. You walk in are immediately greeted by helpful faces asking how they can help. Which is great as the store is so big and has so many options, it surely can feel a little overwhelming. The employees there are experts in the outdoors, and genuinely want to see you walk out happy so you can go enjoy the outdoors too. Their return policy is amazing. This location is just off Franklin Road and has a huge and convenient parking lot. Anytime I need a little help and don't have time to do the research myself, this is my #1 stop because I know they will steer me right.