Academy Sports is situated on Gallatin Road just beyond or before the Walmart shopping center…read more While I have no certainly loyalty to a big box sporting goods store, I will say that if I had to commit to one, after my recent visit to Academy...it probably would not be them. Popped in on a Saturday morning after shopping online. Figured be best to look in store before purchasing. The store is large and laid out well from a section standpoint. Everything is labeled, easy to find and easy to navigate. The store has seen better days. After walking around, some sections of the store give off "closing" vibes with empty or disheveled shelves and displays, or products on display that definitely need to be replaced. To go along with that, the floors are worn and stained in multiple places, shelving units are in disrepair, ceilings are stained, and more. The store needs some TLC. While I was in store to look at very specific items, I decided to wander the aisles and look for any deals or items of interest. I walked around the store and through each section for over 15 minutes, and passed by no fewer than 12 Associates and not one time was acknowledged or spoken to. Not that I needed help, but it is wild that no one took one moment to greet a customer, not even when I was leaving the store and passed by 4 Associates huddled by the registers. Overall, the store is not a good representation of Academy, or at least the Academy Sports I remember visiting. From condition of the store to service, or lack thereof, this location did not show well. Selection if solid and prices are not the worst, but without that, this would have certainly been a one star review.

We used to live 2 miles from this store, Madison Tn., and would prefer to drive to Mt. Juliet…read morelocation almost 30 miles away. Came back in town for a visit, looking for some fishing line and see things haven't changed at all. Older gentlemen employee holding 3 brand new fishing rods in his hand, using them to cram garbage down in a can.....yep....no surprise to me either. Saw a longer rod crammed on top shelf, bowing against ceiling tiles. See pic Onto BassPro for me

I didnt end up buying anything, but the guy there gave me some great info and was happy to educate…read moreme. They have a wide selection of products, including Police used guns which could be a really great purchase for the right person. It has the feel of an old school gun shop without the attitude.

Would leave zero if I could! Talk about attitude! These guys suffer from the serious gun store…read moreattitude that plagues so many shops. I had been going back and forth with them to send a current copy of their FFL so a gun can be transferred and the guy gets an attitude with me after going back and forth for a week+ and says go find another dealer. God bless anyone that can walk on egg shells and deal with these guys. Be smart and take your business elsewhere where you may be respected and treated like a human being. This gun shop sucks!

My review is for the shooting range. It was my first time shooting. It was an easy process and not…read moretoo pricey for an hour of shooting.

A huge thank you to the amazing team at Range USA in Goodlettsville, TN! They went above and beyond…read moreto help make a very special homecoming proposal unforgettable. From hanging the homemade target ahead of time, to welcoming the families and even letting everyone take pictures afterwards--it truly made the moment perfect. We're so grateful for their kindness and support!

Super nice guy. Walked in and asked if he could match Bass Pro's listing for a Marlin and he did.read more

Decided to check out Defiance and was met with great customer service by Abe. I've looked at many…read moregun shops across the Davidson county area, but decided to take a look at a new shop to compare prices. Defiance is by far the best value for new and consignment firearms. The store didn't currently have what I was looking for, but within minutes an order was placed to get exactly what I was looking for. Abe stated he would beat the competitors pricing and he did just that. Would highly recommend checking this place out if you're in the market for some new tools and want friendly customer service while doing so.

I had a pistol transferred and used Bellshire to take delivery, they were quick and friendly and…read moreI'll be using them again in the future.

Just dropped in and picked up a couple items. Excellent service by everyone I spoke to and…read moreturnaround time was very fast. I will definitely be back.

I'll admit, I had my reservations when I was looking to make my precheck appointment. The fact this…read moreplace is local was awesome. I'm glad I went through them. Brad and his wife are great!! Definitely recommend using them!!

We went to get our TSA Pre-Check. It was a quick process…read more Wish we had done it years ago. The owners were super friendly and the store is very nice.

This has become my go to FFL. I usually deal with Ethan or Brandon, they provide an excellent…read moreservice. I've been buying from them for about 2-3 years now. Always a great selection and prices are very fair.

The Gun Crew took a rifle in on consignment and posted it on an auction site with no reserve price…read more They listed the gun with 3 magazines. These magazines are $35 a piece. I bought the gun for $765 under MSRP. They shipped it to my FFL dealer and I picked the gun up. I saw there was only 1 magazine with the gun but didn't sweat it because I thought they would make it right. I called them and told them the issue. They said they made a mistake and there was only 1 magazine. He offered to send me a shipping label and they would offer me a full refund. I told them I didn't want that and just wanted the gun and magazines that I bought, as they had listed it. They said they didn't have them and couldn't get them. I told them they had access to the internet and the magazines were in stock on all of the websites I checked. I told them it was not fair that I should be out money for my FFL transfer fees just because they made a mistake. These guys offered to pay my FFL fees and to pay shipping for me to send the gun back. I told them I already shot the gun and did not want to send it back to them. They were willing to be out over $100 just so they could get the gun back and then resell it for more (probably could make another $300 on it). I even offered to meet in the middle and take one magazine. They again refused. They only wanted to get the gun back so they could resell the gun and make more money on it. Very disappointing they would not do the right thing. They just wanted to leverage their mistake to make more money. When I pointed all this out the gun on the other line got real quiet and didn't even refute it. I really expect more from a gun dealer. I just wanted to rifle and magazines that were listed in the auction. This is the "cost of doing business" for these guys. If the business makes a mistake then they have to eat the cost, not the buyer/customer.