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Burlingame, CA

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lululemon

3.5 (224 reviews)
Open • 10:00 am - 7:00 pm
Updated over 3 months ago

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The patch to the part of my pants that wasn't even ripped to begin with....
Janan D.

It's sucks when you know this could have all been prevented but unfortunately one of the agents gave me the attitude of a lifetime and now I have to drive back to lululemon (with rising gas prices) to take care of this again... I went to the Burlingame store one Sunday afternoon in the hopes of getting my ABC pants repaired. I had tugged on one of the belt buckles too hard and it created a nice little hole in my pants. I walk up to a lady by the changing room and I explain I wanted my pants to be repaired. As she goes ahead and puts the pins in, I notice that the pin was literally hanging on one strand of the already-gaping hole. I asked the lady, hey, can you re-pin that? And she responded, "Don't worry, they will fix wherever we pin." I realized she didn't even address my concern, and I repeated, "can you repin it because it seems like it's a little loose and it might fall off?" She responded, "I've already pinned it as close as I can to the place of repair. YOU CAN PIN IT YOURSELF IF YOU WANT." (Capitalized for emphasis not for volume) I don't want to cause a scene, so I reluctantly say, never mind, it's fine. The remainder of the conversation went smoothly and she was nice about some other stuff but that statement definitely left a sour taste... Well, I can't tell who I should really blame here, the person who was suppose to fix or the potentially loose needle that probably fell off so the seamstress probably didn't know what to fix.... I got my pants back a week later, and what do ya kno... the hole is still there anddddd a part of the pants that wasn't ripped got fixed.... Either the seamstress made the biggest silliest mistake ever or the pin fell and the seamstress didn't know what to fix and fixed some random spot... I don't want to name names of that customer service individual... but man...

Wearing lulu swiftly and fast and frees on a 21 mile race.
puja s.

Always a delightful lululemon location to visit. I tend to check out their new selections on my walks with my dog. The staff is friendly and extremely dog friendly! Their athletic wear is generally reliable and of high-quality. I like that as a member I can return items that don't fit or work as well. As a regular, some of my favorite items are the fast and free leggings, energy bra and swiftly T-shirts (long/short sleeves). A must-have for my running routine!

Screenshot taken today of the discount for military/first responders/ health care workers
Lexi R.

My husband swears by lululemon and will tell anyone and everyone he knows to go try out the brand for themselves. Our uncle decided to give them a try and had bought a whole bunch of clothes one day. When I found that out, I told him about the fact that they are giving a 25% discount to hospital staff. My uncle is a radiologist for UCSF. I suggested he bring his receipt back for a price adjustment, as I had a friend (who is a physical therapist) do something similar. She bought clothes online and then went into the store to get her price adjusted to 25% off. She simply showed her badge. My uncle was pretty excited when he learned about the discount and went to lululemon Burlingame the next day. They waited around for 2 hours before it was their turn, only to be told by the employee that they just changed their policy to only apply to doctors and nurses. My uncle and aunt took their word for it and left. When they told me about the incident, I checked the lululemon website and the policy did not change... "We offer a 25% discount to North American active, reservist military members and their spouses, veterans, active emergency first responders, as well as nurses, doctors and support workers who are working in hospitals, acute care facilities and long-term care facilities." Now here's the kicker. Not only is my uncle hospital staff, he is also a veteran. So he meets not one, but two of the criteria. I was pretty ticked off, as was my husband, who called lululemon customer service and explained the situation. Marissa was so kind and helpful. She confirmed that the policy has remained the same and apologized for what happened. She said they would contact Burlingame lululemon and explain to them the policy, send us an email explicitly saying that our uncle's discount should be honored so that we can show the email if they run into trouble yet again trying to get the adjustment, as well as grant my uncle a gift card for the troubles. My uncle went to lululemon Hillsdale today and had no trouble at all getting the price adjusted. We are so appreciative of Marissa's customer service and the customer service at Hillsdale. We will not be returning to Burlingame lululemon again.

Lululemon pink align with pockets

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Page 3 of 6

Ask the Community - lululemon

Review Highlights - lululemon

“I've been to the one in Honolulu, Berkeley, San Francisco (Union Street & Grant Avenue), and Newport Beach-hands down for Burlingame!”

Mentioned in 5 reviews

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Lids Sportswear Retail

Lids Sportswear Retail

2.9(41 reviews)
3.9 mi
•$$

Service was great but only because of the 2 gentleman doing what they were employed for at the…read moreentrance & they greeted me very well & pointed me in the right direction where what I was looking for was located. The prices of the hats were a bit too expensive. But there was this female employee behind the counter so annoying talking about how much she hated this one hat because it looked like an American flag & she said "There is no way I'm gonna put that xxxx on my head." then one of her coworkers said "we ARE in America?", soon after that she calmed down. Please just do your job it's only 8 hours. Anyone can tell she talked a lot & it was all bad Not even something positive. That's Not a great way to advertise your hats. I went to the mall just to relax & maybe buy a a little hat, But at that point I couldn't wait to get out of the store. This review is for that female NOT for the store. It's time we point out the employees not the stores.

This Lids location is a complete joke and should be shut down. Two times in one week I've shown up…read moreduring normal hours only to find the store closed -- no sign, no explanation, no professionalism. If employees can't even bother to put up a simple "back in 15" sign, why bother having a store at all? Customers shouldn't have to waste their time with a business that clearly doesn't care. No wonder there are so many bad reviews about this exact issue. Corporate needs to step in and close this place down.

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Athleta

3.1(35 reviews)
0.0 mi
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Showed up at 6:55 to pick up an order where the text said they were open until 7. But when I…read morearrived the door was locked and the employees just shook their head at me when I knocked on the door, even though there were still customers shopping inside. I managed to get in because I called the store number, but when I called them out on this, they lied to my face- they said that they close early if it's slow for payroll reasons, but again there were other customers shopping at this time. They also said I could have knocked- but this was exactly what I had done, when they just looked at me through the locked door and shook their head no. I regrettably feel like this was a racial action and I will be reporting this to corporate.

Good selection of Athleta products with disappointing customer service…read more I went in late afternoon on 02/14/25. I'm not even sure I could call the customer service rude because it was actually non-existent. Zero smiles, zero eye contact and zero "hello, can I help you?" A worker walked up to me while I was waiting to get into the dressing room and simply said "name?" And proceeded to write down my name without any further comment. When I exited the dressing room, the second woman present didn't even ask if everything worked out, lacking any acknowledgement of my existence. While looking through the sales rake, I made a friendly comment to the worker about not being able to see the see anything without my glasses, and she made no attempt to return the friendly gesture. I'll stick to online shopping with Athleta.

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4.7(12 reviews)
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My initial review got flagged for some reason but I can't say enough good things about Mike and his…read moreteam at Graphic Sportswear in South San Francisco! I've used their services for a bunch of different shirts for my deli, and every single one has been top-notch. Check them out on countrycorners IG. From the very first consultation, Mike was professional, attentive, and incredibly knowledgeable about the silk screening process. He took the time to understand my vision and offered valuable suggestions to ensure the final product would exceed my expectations. The quality of the shirts is outstanding. The prints are vibrant, durable, and have held up beautifully, even after multiple washes. My customers and staff always compliment the shirts, and they really help us stand out. What sets Graphic Sportswear apart is their dedication to customer satisfaction. Mike is always responsive, accommodating, and goes the extra mile to make sure everything is perfect. Whether you need a small batch or a large order, you can trust them to deliver exceptional results. If you're looking for top-quality silk screening services, I'm telling you look no further than Graphic Sportswear. Mike and his team are true professionals who take pride in their work, and it shows in every piece they produce. Highly recommended!

Working with Mike has been great, I was very green in the clothing/design space. But he worked with…read moreme and helped me along the way, to better understand what I wanted to accomplish. The quality of work they provide is amazing. Looking forward to my next project with Graphic Sportswear!

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4.5(127 reviews)
1.7 mi
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Cameron was SO helpful! Checked for everything that I was interested in with politeness,…read moreknowledge, great attitude and made me feel like nothing was too much for him to do. A real gem! Highly recommend him if you're at the 4th Ave store. Thanks Cameron. Hope I love the shoes that are coming. Lynda

I stopped by this store while visiting the Japanese supermarket next door, and I'm so glad I did! I…read morerecently started a new job where I walk over 15,000 steps a day, and my lower back and knees were starting to hurt. Kyle greeted me right away, listened to my needs, and patiently helped me try several HOKA models. He explained the differences between each pair without any pressure and made sure I found the right fit. I ended up buying the HOKA Bondi 9 Wide, and it feels amazing. He also told me they have a foot-scanning machine and more professional insoles available. I didn't try them this time, but I would definitely like to come back and try them next time. I could have bought the same shoes at REI or Sports Basement with my member discount, but I chose to buy them here because the service was so professional, patient, and thoughtful. Good service like this is worth supporting. If you're looking for knowledgeable, friendly service and the right pair of shoes, I highly recommend this store. Thanks again, Kyle!

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Reliance Clothing Company - My new skirt - half off

Reliance Clothing Company

4.6(19 reviews)
0.0 mi

We had such a nice experience shopping at Reliance in Burlingame! The lady working there greeted us…read moreso nicely and was very friendly and welcoming. They have a really nice selection of clothing, and I was impressed with the quality. Everything feels well made, and they have a great variety of styles. And I have to mention their shopping bag! I even told the lady that their bag is way better than the Trader Joe's bag! It's such a cute, sturdy reusable bag and honestly one of my favorite little surprises. Great selection, well-made clothing, and very friendly service. We really enjoyed shopping here and will definitely be back!

This is a clothing store that is as special and unique as the town of Burlingame itself. Sarah, who…read moreis the owner and propieter is tall, beautiful, demure and stylish. Her staff are so helpful and kind. The vibe is kind of Bohemian, California, preppy if that makes any sense. I assume that she is the buyer and creates the Reliance brand itself. The store offers a selection of casual, comfortable, but very well made curated brands like Marine Layer, Z Supply and best of all their own Reliance brand. Today I discovered a new brand, Hotel Maison, with one flagship brick and mortar in Spain. This brand is so chic. Lucky me, I found a skirt for 50% off. Their men's t- shirts are all that my very sensory - sensitive special needs son wears and each season, the reasonably priced shirts go on sale for $5 and $15 for a hoodie and I buy them all! As for women's clothing, all of the items are beautifully displayed and there are wonderful accessories permanent jewelry and the embroider and have customizing for their bags. One of my favorite things is a reliance shopping bag! These have sustained me. The current one Is a natural color cloth bag, with the " Reliance" logo. I loved the dark blown, poly ones with ribbon handles! I have been to a few events here and it is great as an event space. A great place to find basics like t-shirts, hoodies or seasonal wardrobe pieces.

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Reliance Clothing Company - This is what I got..50% additional off! Wow..great price for two great pieces!

This is what I got..50% additional off! Wow..great price for two great pieces!

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My wonderful 2 things I bought thanks to Stephanie! She got me..great job girl! :)) I'll be back to see you!!!

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lululemon - sportswear - Updated October 2026

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