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    Luis H. Urrea, MD

    5.0 (2 reviews)

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    El Paso Orthopaedic Surgery Group - Dr. Urrea II Doublechecking  the documentation.

    El Paso Orthopaedic Surgery Group

    2.5(15 reviews)
    9.2 mi

    Twice appointment cancelled for diabeticfoot care and no opportunity to reschedule sooner than 2…read moremonths in future, each time! No explanation. Lost a customer

    This review is for the business side of this practice, not the medical side…read more If you are uninsured, DO NOT trust this business. They will overcharge you, make it impossible to get help, then tell you they don't have the power to correct their own mistakes. I have had three appointments with this group (at the Murchison location, for what it's worth) and ALL three were billed incorrectly, adding hundreds to my bill. I have been trying to get these charges adjusted since FEBRUARY and every time I call my doctor's office they say there is nothing they can do. Really? Nothing they can do to fix mistakes they made?? The first mistake was failure to consistently apply a discount. The second two mistakes were outright billed for things that never happened or more expensive versions of the care that was actually delivered. I ended up researching the correct codes and submitting them to billing because their own people were so incompetent. I've tried using the online bill pay portal to contact them because they promise a response in two business days. Never heard back from them! I am consistently directed to call the billing department at Lee Trevino who never ever answers, or to call an office in San Antonio who just directs me back to the practice. I've tried calling at different days and at different times. I drove to the office to speak to someone in person and was told I needed an appointment. How am I supposed to make an appointment if they don't answer phone or email? The receptionist wouldn't let me speak to the billing manager but let me pass on a sticky note full of my corrections. Only some of them were corrected and I haven't been able to speak to anyone since then. I am a self-pay patient, so maybe you get better treatment if you are insured because at least the insurance will fight for you. I ended up skipping the remaining care I needed because I couldn't afford to pay for any more of their made up charges.

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    El Paso Orthopaedic Surgery Group - My Doublevision waits patiently...

    My Doublevision waits patiently...

    El Paso Orthopaedic Surgery Group - NE corner of Pebble Hills & Lee Trevino.

    NE corner of Pebble Hills & Lee Trevino.

    El Paso Orthopaedic Surgery Group - NOT the only source of information about knees in this professionally staffed orthopedic suite.

    See all

    NOT the only source of information about knees in this professionally staffed orthopedic suite.

    Gregory Misenhimer, MD

    Gregory Misenhimer, MD

    4.5(2 reviews)
    2.4 mi

    It's been difficult to find an Orthopedic surgeon who specializes in neck/spine injuries in El…read morePaso. After three appointments with three different Orthopedic doctors, I chose Dr. Misenhimer. He's a cordial and patient doctor who explained my cervical degeneration in detail. I also appreciate his sense of humor. Just know that wait times are long for any specialist in El Paso.

    My mom has had 3 prior back surgeries before now, all three ended up disasters. Talk about bad…read moreluck. None of those were with Dr Misenhimer. He is a straight shooter who will slow down and stop what he's doing once he is in the room with you. He will take his time and I felt his assessment to be balanced, honest, and forth coming. Which means it isn't always the easiest to hear. But he's honest. He won't treat smokers, so don't even go there if you smoke. He was able to do for my mom what no other back surgeon has done before, which is to fix her back. he is notorious for being slow to get around to you. You can wait anywhere from 0.5 to 3 hours PAST your appointment time before you will get in to see him. He operates on El Paso Mañana time, so get over it people. It just it what it is. The good side of him, once he is in the room with you, he will spend all the time necessary to answer any and all questions to your satisfaction, hence the reason he runs behind so much. He isn't going to coddle you and make you feel good, but I did not find him blunt in a rude way, just simple and forthcoming in a frank way. Not rude, not to us at least. He earns a 4 star for running late, but the late part is because he spends a lot of time with each patient. Recommended.

    Luis H. Urrea, MD - surgeons - Updated May 2026

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