I view online. Very impressed with his style in teaching ways to avoid surgery due to joint…read morestiffness and inflammation. Still in healing stage and I have seen improvements.

I don't live in El Paso but watch all of Dr. David's YouTube videos. He has differing advice…read morecompared to my local PT and after taking his advice, my symptoms improved. I wish I lived closer and can go to him personally but I'm thankful for his YouTube videos and highly recommend him.

I recently had my first appointment with Dr. DuRussel at El Paso Pain Center, east side location…read moreand I can't be more pleased. The staff were all wonderful and helpful. They were thorough and sincerely concerned about my pain. When meeting with Dr. DuRussel, he was extremely knowledgeable of pain management and very thoughtful of my quality of life. Again, I cannot express enough how pleased I am with the entire experience and I can say that I look forward to my upcoming appointment and new treatments which I hope improve my quality of life. If any staff are reading this review, I must say I am grateful for your support, kindness, and willingness to help with any concerns I had. If I do not mention the following, I would be remiss....... I must remark that before I went to my first appointment; I was very apprehensive, so I looked for reviews on this location and Dr. DuRussel. When looking through the comments, I took notice of numerous one star reviews regarding issues with wait times. I must say that I was taken aback because, if you are in as much pain as I and many others who need pain management are; then, for me, I would wait as long as I had to in order to get relief. In my experience, first appointments always take longer than others. Subsequent elongated wait times for appointments may simply be due to the fact that the doctors and nurses want to make sure that the patient receives excellent, thorough care. So, when you are being seen and the doctor takes his/her time in seeing you; it is funny how no one complains that providers were "too thorough" or "cared too much". Just something to ponder. I would recommend The Pain Center wholeheartedly. With sincerest thanks to Dr. DuRussel and all of the staff, W. Braswell

Scheduled me for a procedure and then when I got there told me they couldn't do the procedure cuz…read morethey didn't know where to insert the needles . Waste of time to go to this place .

This was my first time here. I brought my son to help with back issues. He is 6'4". He received…read moregood personalized attention from the staff and doctor. You can tell the doctor has a passion for what he does. He to the time to educate us on how the body compensates for being out of balance. I look forward to making time to come in. Only concern is that they moved to Vista Del Sol two months ago and Yelp still has old location. I made the drive to the old location only to realize they had moved, but it was worth the drive.

Horrible. They…read morestarted off pretty good, but apparently knew injury laws better than I did. I had a car accident approximately two years ago and worked with a horrible law firm that I hired right after I was "bird dogged" which is just like ambulance chasing. Unlawful, but because the event had just happened I just accepted their services. They knew that two years on a case was the maximum time frame I could go on this claim even though I had referrals to two specialists that I was never able to see. The first an orthopedic surgeon who agreed that I required surgery on my right knee. I could never get "permission" to get this done, and according to the Injury Specialist this exacerbated my back issues and has now caused a left knee issue due to compensation of the skeletal and muscle structure. The second referral never happened. I finally made contact with this ambulance chasing lawyer's office and they informed me that Denise from this office called them telling them that I have not been compliant with their treatments. Not true at all. They were being scheduled so frequently I was having issues getting off work for them. Please remember that this accident happened approximately two years ago. Denise of this office supposedly followed up with referrals but I never received any correspondence to unanswered questions. I recently requested a call back from her but have yet to hear from her, this was just this Monday. She apparently contacted the "attorney" and told them to settle the case. Again, this all goes against what the MRI's show, that there is damage to my knee and back. Very disappointed as I'd originally given this office a very high review. Hindsight.

I can't say enough good things about the entire team at Yagel! From the initial consultation to…read morethe weekly therapy at home they have been an absolute God send. They are friendly, caring and very professional. I can't imagine my child in better care than with them.

I do not recommend Therapy Services. They are very disorganized with poor customer service…read more After a long wait we were working with a good therapist but she quit after only a few months. They sent another therapist but he quit after only one session. The office staff told me they didn't have any other therapists and told me to feel free to look elsewhere. Disappointed!

I initially set an appointment with Dr. Luis Urrea for chronic shoulder pain. Due to Dr. Luis…read moreUrrea's thorough examination, he ordered an MRI. The MRI detected cervical and spine degeneration. He recommended I make an appointment with Dr. Robert Urrea, who is a neck and spine specialist. I thank God for finding both doctors in El Paso for me.

Outstanding care. I've had two knee scopes (left) and one total knee replacement (right) with Dr…read more Urrea and am so thankful I made the choice to go with him. Dr. Urrea earned my trust over 10 years ago by talking me OUT of surgery on my right shoulder. Hey, any surgeon who is willing to forego surgery and advise a patient to try an alternative method is trustworthy in my book. Most are quick to cut and you get what you get. With Dr. Luis, you get a great staff (many thanks to Marty, Linda, Vanessa and the office bunch!) a terrific Physician's Assistant (the always attentive and thorough Jennifer) and the peace of mind that whatever he sets out to repair, it's done RIGHT! I was a bit hesitant to do the total knee replacement, simply because of the horror stories from folks who've had them, but once the decision was made to do it, Dr. Luis assured me that he'd do it right. Months after the surgery I feel like a young man again as I'm doing all the things that I like to do without restriction. My job was the one thing I was worried about -- sometimes there are tough physical requirements -- but I feel NO pain and with terrific (tough, but necessary) therapy sessions with Kevin Mark, I've bounced back from both scopes and from the replacement (in my opinion) better than when I walked through the door. Peace of mind is what I have now, and confidence to know that the next step isn't painful. Do yourself a favor and let him get you back to where you want to be. Thanks Dr. Luis and to the staff at EPOSG for helping me get back on track!

Cathy and her assistant are very helpful. I did learn fast…read morehow to help my self. My issues improved and I would recommend this facility.

I am very disappointed with this place. If I could give them less than one star, I would…read more The physical therapist herself is excellent--I had no issues with her at all. Unfortunately, the front desk experience ruined everything. The receptionist, who spends her time browsing Pinterest on the company computer, was rude and unhelpful. She made it extremely difficult to schedule an appointment, and that should have been my first red flag. She even canceled my appointment, blaming it on Tricare's new referral system. In reality, everything had already been submitted correctly, but their billing department mishandled it. To make things worse, she later called me accusing me of missing the very appointment that she herself had canceled. This was nothing but unnecessary chaos. It seems they want everything handed to them without doing their job, and patients end up paying the price. I feel bad for Miss Roth, but hiring someone like this at the front desk is a huge mistake. They don't work well with Tricare. Save yourself the headache and GO SOMEWHERE ELSE.

I cannot say enough good things about this about this practice.!! I had been searching the New…read moreMexico area for quite some time to find someone that does Active Release Therapy. ALAS! Dr. Ponce is professional, friendly, direct, lets you know what he is going to do for you. Encourages your feedback of what works and doesn't. My Nerve Entrapment problems are about 80% better than when I started. Yes, $$ but so so worth it. If you don't have your health it is difficult to enjoy life as it should be lived. My insurance does not cover this therapy. The massage therapists wow! They can zero in on the spots that need the work. AMAZING! It has been my experience with other chiropractic offices/practitioners that they do their best to UPSELL their services. In this case it was me who inquired about the benefit of additional modalities. I opted for DRY NEEDLING. It seemed to speed up the process of relieving muscle tension. I can actually move the way I am supposed to! Kudos to ALL the staff for their friendliness, professionalism, courtesy and always willing to please. They work well together.. a well oiled machine. Thank you the Alyssa for keeping me organized with my appointments. I would mention my massage therapists name, however, I don't want others to make appointments with her because it would lessen my chances of getting MY appointments ( yes selfish). All the therapists are great, but everyone has their preference.

Dr. Ponce and all of his staff are very friendly, considerate and helpful. They always listen to my…read moreneeds and make sure I'm comfortable. I'm always taken care of and leave feeling better.

Dr Robertson is the BEST!! I just had surgery on 2 trigger fingers on my right dominant hand. I am…read more77 years old and didn't want to spend the rest of my life with a crippled hand. I am 1 week post op and my hand is already 100% better. The surgery went quickly and the recovery has been easy. So glad to have her to take care of me. Highly recommend her and her wonderful staff to take such good care of me

In October 2022, my son, who was 13 years old at the time, had a freak accident and slit 3 of his…read morefingers on his left hand. I took him to the Emergency Room right away. The ER doctor took a video of my sons hand and sent it to an Ortho doctor, Dr. Kathleen Robertson. She told the ER doctor that my son needed surgery immediately due to the severity of the cut and him being unable to move his fingers. She said to have him transported to the hospital and she would do the surgery when he arrived. I didn't have time to research an orthopedic surgeon and I was so scared that whoever did the surgery would mess something up and my son wouldn't have function in his hand. My son is an ice hockey goalie so having use of his hand is crucial. When we arrived at the hospital and met Dr. Robertson she was this amazing person. So down to earth and comforting. Before she took my son to surgery she said she wanted to say a prayer together. Dr. Robertson, my son, myself, 2 nurses and the anesthesiologist all held hands while she said a prayer. I had this feeling come over me, both more anxious but comfort at the same time. My son was truly blessed to have Dr. Robertson as his surgeon. She saved his hand. He has full range of motion and is able to do everything again that he could before the accident. Had she not have responded so quick to the ER doctor my son more than likely would not have had such an amazing outcome. During all of my sons follow-up appointments she never rushed us. She always explained everything completely, just like before and after his surgery, and she answered all the questions we had, as well as encouraged my son by being so optomistic. She spoke with him since he was the patient but would also speak with me, his mom. Most surgeons just want to do a surgery and move on but Dr. Robertson is not one of those. Besides being an amazing surgeon she is an amazing person. She is compassionate and truly cares about what she does and her patients. She always made my son feel like he mattered. Even though he was 13 (10 days after surgery he turned 14) she spoke to him professionally but used terminology he would understand. And she thoroughly explained what she was telling him. She always greeted my son, as well as myself. After the surgery, she also acknowledged and greeted my mom who was waiting with me during the surgery. When my son had follow-up appointments she asked how we were doing, including my mom. She remembers everything that occured in previous appointments. When my son was going through Occupational Therapy, she was constantly in touch with Noah, my sons OT. She stayed on top of his treatment and progress. She is truly one in a million. My son, as well as myself, adore her and will forever be grateful to her. She was in El Paso when she treated my son but she is now the hand surgeon at Mountain View Regional Hospital in Las Cruces, NM. If you need a hand surgeon look no further! You have found her!