I was very pleased with my experience with Dr. Saldivar and his staff. I was treated with…read moreprofessionalism and attentive care over my two month engagement with the team. Dr. Saldivar, who came highly recommended by his colleagues for his surgical proficiency, exhibited a skillful quiet competence that left me feeling I was in safe hands throughout a stressful medical episode. I would highly recommend Dr. Saldivar and the Rio Grande Urology (RGU) team for anyone desiring a high level of professionalism, promptness, courteousness, and efficient standard of care.

Dr. Cesar is on off the list for ENT doctors for my whole family. Please avoid problems, rudeness…read moreand bad bedside manners.

Dr. Cesar is a lovely, excellent and very knowledgeable man. Surgery went very well. I would…read morerecommend him to anyone.

Dr Vega is a God sent Angel!!! I suffer from chronic back pain for years and have the spinal…read moreinjection with steroids I had immediate relief!!! Dr. Vega is kind, explains everything with patience, wonderful experience! Staff at Paso Del Norte Surgery Center was also great! Highly recommend Dr. Vega!!!

I went to Dr. Vega to help me with chronic back pain. As a pain management specialist, he was…read morehighly recommended to me by many people. I now understand why he was so highly recommended. He explained in detail the causes and what steps to take for correction. He was very thorough in his explanations as well as his interest in any questions I had for him. Before an epidural procedure was to take place, he made me feel very much at ease as he fully explained the details and assured me of my comfort.

There are doctors and then there are extraordinary ones. Dr Bàcerra is of the latter scale. I've…read moreseen him for years and he, by far, the most compassionate, sincere, and genuine doctor... Person I've had the pleasure to be a patient of. If that's first not say it all, let me explain further. If you ever need anything, even when they're closed on holidays there's always a way to reach him and his great staff each and every one of them to help you with genuine care. When you're in the room with him, or speak to any of his staff, they see you. Not just a patient with social security number, they see you. They hear you out listening to every word. You don't find that with me doctors anymore. Most of them already have their ideas formed before you even utter a word. His bedside manner is exemplary. There's not a thing that goes unnoticed any genuinely wants to know how you are, how you truly are. I wish I could speak to so much more about them. I just can't speak highly enough about this doctor, Juan becera, or his staff. I hope people who are reading this who need help go there. Reach out to them. They will help you if they can in any way shape or form. No stigma attached. No drawn out previous conclusions based on nothing but conjecture. Empathy is such a high quality there. It is my sincere hopes that you reach out to Dr becerra and his staff you won't regret it and that's a guarantee.

Dr. Becerra is one of the best pain management doctors in El Paso for me. He's the second pain…read moremanagement physician I visit. I had nothing against the first one I went to. I just felt like Dr. Becerra was a better fit for me due to his specialties. One of my physicians also referred him to me so that was a plus. His staff got back to me that same afternoon I spoke to my other doctor! They gave me an appointment the next day. That really left a lasting impression for me! That doesn't happen to me quite often. You can tell he really wants to help his clients feel better. He also has good bedside manners. I recently started going to see him and I've already been really pleased. A couple of meds weren't working as much as I liked. He immediately resolved that. His staff got back to me right away...none of this waiting a day or so for answers. I heard back from his staff within 15 or 20 minutes. That's a pretty quick turnaround. Aside from his knowledge, his staff is also helpful and kind. I've enjoyed talking to them in the office and over the phone so far. I feel like I can trust the the doctor and staff. I told Dr. Becerra I wasn't feeling well during my first appointment. After he gave me my prescriptions, he also gave me a shot on my right arm. It didn't help until later that night. I'm glad he was able to give me that shot. It took the pain away and I was able to sleep much better. I plan to continue visiting Dr. Becerra for as long as needed. He has two locations. His other location is on Zaragoza. I'd visit him at either location. I highly recommend him.

I was first referred to Dr. Viesca's office while I was still in the Army, and I have received care…read morefrom his team for nearly four years across four different locations. Not once have I ever experienced an issue with appointments, procedures, questions, or concerns. My very first visit set the tone--when I walked in wearing my uniform, he told me, "You take care of us and our country; now let us take care of you." Those words were honored every step of the way. I have also witnessed the staff handle extremely rude or frustrated patients with professionalism and remarkable de‑escalation skills. It is reassuring to see how committed they are to helping every patient and providing the highest level of care. Over the years I've seen new faces join the team, yet the standard of care has remained exceptional. Sandra, their lead NP, has been amazing. I never once left an appointment uninformed. She explains every procedure thoroughly, answers every question with patience, and it is clear she genuinely cares for her patients. I am truly going to miss their medical services as I prepare to move in the near future. Whoever provides my care next will have some very big shoes to fill. Thank you, Dr. Viesca and Sandra--you lead an amazing team. God bless you all. Respectfully, -Javier F.-

I booked an appointment for ongoing neck pain after nothing I tried at home was helping. The office…read morewas calm and well organized, and I left with a treatment plan already in place instead of more uncertainty.

We have been taking a family member to ketamine treatments for about five years. We had to go to…read moredifferent cities because there was not one locally. When we heard there was one in our city, we were excited and proceeded to find out more. Unfortunately, we found this facility to be unprofessional from day one.  i emailed and called. The staff does not sign e-mails, only "Best regards, Donya Pain" as though no one takes responsibility for their words so I cannot say who I communicated with initially. I initially called the office to ask about costs and told them i would call back when our family member would be in town so we could go in for a tour and further inquiry. I then called the office about five weeks later to see if we could schedule the visit. They were not open during the working hours i had initially been given, so i emailed them. They then gave me different working hours in an email and approved of a date and time. I agreed in an email and let them know we scheduled 20 minutes for our out of town family member to visit. Their response was that the ketamine treatment took 1.5 hours. I was shocked that they were taking us sight unseen on a first visit for a ketamine treatment, and i asked if a manager could call me. Ashley called me, and i expressed my concern in going to a facility that let just anybody schedule a ketamine treatment.  she stated that was not the norm and that there was an initial consultation needed  That, in and of itself, was sketchy since they were apparently ready to schedule a treatment right off according to the email. She also gave me a third differing set of hours. I thought it was also sketchy that the hours changed three times in two months. I confirmed a Friday 4pm appointment via email, and with Ashley the OFFICE MANAGER in a call, yet when we arrived, they were closed. I emailed my disappointment and received an email stating we could arrange to meet the next day however we had plans that day. They apologized and stated they were busy that day and our appointment "slipped from our mind".  is the staff on ketamine? We realize that this treatment has its risks.  We only want to associate ourselves with reputable, professional businesses who have experience using this treatment and adhere to proper screening and monitoring and have protocols in place.  If they can't keep their business hours and appointments straight, I do not feel I can trust their staff with my family members' treatments.  We heard about this office after they had a conflict with the VA, and we were willing to give them a chance, but it appears there are red flags to be found all around this clinic.

Great clinic with an amazing atmosphere, the Doctor was extremely knowledgeable and his staff was…read morevery kind upon my first visit!

My visit to Orthopedic Surgeons Associates was very pleasant. My appointment was right before…read moreChristmas and my knee was treated without rushing due to the holidays. I was given an Xray right on their office. The physician was Dr Alost who had seen me many years ago at his east El Paso location. I highly recommend my physician and they have additional physicians that specialize on different orthopedic capacities. Kuddos for helping me get relief from my painful knee by offering an injection. I highly recommend this physician and their staff.

Dr. Cheryl Ledford is a super star Orthopedic surgeon with a keen human and no BS working style…read morethat I truly appreciate. After a rupture of my Achilles tendon, I needed reconstructive surgery. She and her staff are very dedicated. She is always in favor of not pushing for surgery if it is not really required. Really focuses on identifying the right modality of treatment which is refreshing nowadays. My understanding is that one day her name will be written in golden letter on the Parthenon the Athenian Acropolis in Greece, dedicated to the goddess Athena during the fifth century BC. As her service to the El Paso community is second to none!!!!

Unfortunately, the experience with this office staff has become too frustrating and exhausting to…read morecontinue dealing with. I left multiple messages for the doctor/nurse practitioner and never received a response, which ultimately led me to having to go to the ER for something that could've been handled with a phone call. When I called again to follow up and explain the situation, I was placed on hold for over 20 minutes without any resolution. Conveniently at 5pm, so when I called back office was closed. This has been an ongoing issue for years, and whenever concerns are brought up, excuses are made instead of changes being made. Patients deserve kindness, professionalism, communication, and basic respect. Do not recommend this Dr office.

Dr. Hazboun is a great doctor. He genuinely cares about his patients. His bedside manner is…read morephenomenally good. Dr. Hazboun's staff is par for the course. He is an excellent md.