Unfortunately, the experience with this office staff has become too frustrating and exhausting to continue dealing with.
I left multiple messages for the doctor/nurse practitioner and never received a response, which ultimately led me to having to go to the ER for something that could've been handled with a phone call. When I called again to follow up and explain the situation, I was placed on hold for over 20 minutes without any resolution. Conveniently at 5pm, so when I called back office was closed.
This has been an ongoing issue for years, and whenever concerns are brought up, excuses are made instead of changes being made. Patients deserve kindness, professionalism, communication, and basic respect. Do not recommend this Dr office. read more