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    Borrego Manuel MD

    3.3 (6 reviews)

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    Family Medicine Associates of El Paso PA

    Family Medicine Associates of El Paso PA

    4.2
    (10 reviews)
    2.8 mi

    Dr. Benjamin Gonzalez and his staff are outstanding!…read more It is absolutely necessary to take care of your health needs, and to stay on top of yearly checkups, and when you're not feeling well. They do take walk-ins, but appointments are recommended. Ms. Jessica Hinson is one of Dr. Gonzalez's PA's, and she is amazing! She listens, and takes her time. I never feel that she is in a hurry to get to the next patient. When blood work is needed, it is convenient because they have a lab on the premises, you don't have to arrange to have it done elsewhere. They also can do EKG's if necessary. My entire family has all their health-care needs taken care of at Family Medical Associates!

    I've been having a very difficult time getting a refund that was paid. Family Medicine Associates…read morehad been sending texts, emails and voicemails regarding a doctors visit that had been paid, and that I actually overpaid by $100. I pleaded with them and advised that this bill had been paid, even after I provided documentation from the bank they continued with "overdue bill " notices. I finally got through and obtained an email address and AGAIN sent documentation of checks (front and back) and finally after months was advised that yes indeed bill had been paid and that my account showed the overpayment. I was assured that I would receive my refund in a week and it's now been 3 weeks and I've yet to receive my refund. I have tried contacting them and sending emails and have yet to receive any response. I find this very UNPROFESSIONAL to say the least. So very frustrated!!

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    Family Medicine Associates of El Paso PA
    Waiting to see the doctor! He's the best!
    Waiting to see the doctor! He's the best!
    Family Medicine Associates of El Paso PA

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    WellMed at Trawood

    WellMed at Trawood

    3.8
    (9 reviews)
    1.5 mi

    The office experience was great and the staff was very helpful. The only drawback was checking in…read moreonline took a while to get the authorization code so we filled in the paper forms.

    This clinic blew me away with its charm, compassion and service. I was in town briefly for my…read moreGrandfathers funeral & I accompanied my Grandmother to an appointment she set up that same morning for exceptional pain (probably brought on by stress due to her husbands death) First, the clinic is very clean, they offer coffee & offer snack to the patients by taking a little snack cart around. These people are on a first name patients with their patients & not just the Doctors, the entire staff! Once we got in to her exam room, the Medical Assistant, Jesse was taking her vitals & I told him that my Grandfather passed away & if there was anything he could do to get us through the appointment fast, it would be greatly appreciated because his services were in just a few hours. This staff sprung in to action! Jeff Taylor, the Nurse Practitioner who she was assigned to came in to the exam room, looked straight in to her eyes and sincerely apologized for her loss. He addressed her pain and distress in a professional and compassionate manor & we were on our way in no time. On the way out, she was hugged and greeted by this wonderful staff. I live in Los Angeles and can't be with my Grandmother but I'm so grateful for this caring staff & feel relieved that they care for her so well. It eases my mind like you wouldn't believe. Thank you, I know she is in good hands with you!

    Eastside Family Care

    Eastside Family Care

    1.7
    (10 reviews)
    3.4 mi

    I came in for lab results. I would assume it should only take about 30 minutes to give them to me…read more My appointment was at 2:30 pm. I was called back by 2:45 pm. I was finally seen an hour later, 3:45 pm. My provider was and has been very patient and thorough, however, after results and any questions I had I finally left at 4:00 pm. As much as I liked this practice I do not recommend it. They do advise of a 24 hour cancellation or there will be a charge and reschedule. I would, also, imagine my time is just as valuable as the office's and the providers. Right?! I'm, also, well aware that my phone call was being listened to while I waited in the room (I got a call asking about how much longer because we had plans). As soon as I complained to my partner and hung up, my provider walked in. I'm thinking of consulting an attorney just to know my rights as a patient and consumer. I want to know if I can charge for my time since the appointment wasn't honored in a timely manner. I suggest you do your homework and look for a provider that has good reviews and little to no negative feedback. Again, this is not my first visit here and ALL my visits have been lengthy.

    If I could give 0 stars I would literally went for a shot never had a problem before with the lady…read morethat takes care of me if Im in a rush I tell her my info and she gives it to me but this time I got helped by a blonde young girl told her what I do with the other lady and she refuses to do it then my bp doesn't take which is a known issue with me and they proceeds to get mad at me for telling her never mind it's going to take to long and says seriously lady! Like are you kidding me? You're there to be a nurse to show compassion and you treat someone like that terrible girl can't believe they hire people like that who aren't understanding. Terrible service

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    Exam room

    Borrego Manuel MD - familydr - Updated July 2026

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