Allergies are reigning supreme in El Paso right now and many of us have some sinus and breathing…read moreissues. Dr. Carlo Hatem did an analysis of my allergies. Dang I am allergic to dogs and cars and I love them! But I know I will receive the best care here at the El Paso Pulmonary Association. This is a well managed group of dedicated doctors. The staff is very pleasant and professional.

Office Experience: Have been going to this office in Las Cruces for 10 years and they dropped me…read moreas a patient because the office nurse, Joleen Lesczcynski,, doesn't like me because I complained about having to drive four hours for a 6 minute walk when gas is so high and we are 75 years old with bad eyesight and stage 4 emphysema to renew my oxygen prescription. They had never in the last 3 years asked me to come for 6 minute walk until I complained how they were treating my husband. They dropped my husband last month because they didn't want to do his VA renewal anymore. They had numerous medical records on me (PFTs, hospital records, etc) to know that I am oxygen dependent as well as my Trelegy 200 but they wanted to see how much inconvience and expenses their actions could cause us. I logged into the patient portal to get a copy of my six minute walk report and that is when I found out I had been dropped. 5/15/2026 just got a call from Rotech that Jolene L. called in an order for a portable O2 machine instead of renewing my prescription for the home O2 concentrator machine. I don't need a portable I need the big concentrator.

having lunch while leaving a client waiting in a room almost 2 hours after scheduled appointment is…read morecrazy. this place is so unprofessional! Consider going to another location!

Always a friendly staff, willing to help out. Not every practice you get seen by the Dr. him self,…read moreyou always get NP or PA. One thing I really like is how they have individualized attention for every patient. It is a fast paced practice, but who doesn't like to be in and out. All your questions and doubts are always answered.

My past three experiences have been extremely positive. I believe the prior issue was with the…read morestaff at their temporary location. Im now fully delighted with Dr Larry Tremper and his staff. He is very caring with his patients and actually takes the time to listen to you and your needs. No issues at all with his staff. His location has been fully renovated so his waiting room is no longer crowded. Dr. Larry Tremper has been a pediatric pulmonologist in El Paso for 40 years now, and his level of expertise is top-notch.

I heard great things about this doctor, but after dealing with his office staff, I won't be working…read morewith him either. After reading another review on Yelp, I had a very similar experience. He might be good, but the staff are morons. Avoid.

I decided not to go to Dr. Moldes after dealing with the staff. I made an appointment over a month…read morein advance. I gave the woman my insurance info and asked her to fax me the records release form so that they could request my records from a previous GI and my pulmonologist. They faxed them to me, I filled them out, and faxed them back. I called to make sure she had received my fax, and she had. I then followed up one morning, over three weeks later, to see if they had received my records. I spoke with Brenda who answered the phone and after a lengthy wait time she said Manny would call me back. I never received a call back so I called at the end of the day. Brenda had me on a lengthy hold again, and came back and told me that my records had not been received probably because their fax was not working and they probably never received my request. I asked her how long the fax had not been working and she told me about two to three days. I explained that I had sent it in almost a month previously and that I had confirmed with a call that it had been received. She asked me WHO I had spoken with. If I had known this was going to happen I would have made note. She told me Manny would call me back and the next day I received no call. I called back and Brenda answered, now she claimed the fax had not worked for a month. I told her no one had called me and she said that someone would. The next day I called back, now Stephanie answered and told me that the office manager would call me back. No one called. Today is the fourth day and I just called another GI. Good luck, Dr. Moldes, with this staff you will need it.