Dr. Patricia Lopez-Po and staff (Victor, Tury, & Alejandra) are always on time, compassionate,…read moreempathetic, easy to talk to and relate exceptionally well. Hands-down the most effective and efficient doctor visits I've had with Dr. Lopez and her friendly staff. I look forward to my visits, always leave feeling so much better in every way. Do yourself a favor, visit Modern MD and meet the most awesome people. Love them!!

I've been with Hillside since they opened several years ago and have been more than pleased with…read morethe care I receive there! I know it takes a while to get used to having PA's as our provider, but they deliver excellent care.

I asked your employee in east Texas to not call. I wanted to rest. to no avail. they called…read moreanyways.The NP only knew to want lab work. I explained she was on the list to receive multiple and numerous reportsShe always demanded immediate results of what SHEwanted. I explained service was always sent to her. She demanded repeatedly the results on the spot. I explained recent lab work was avail and if she wanted them immediaty the she should call. she wants to hear onllyly what she wants. I was tired of Everytime I saw her. She wanted lab work. I informed your office and other medical facilities. Hillside she and your organization is no longer authorized to make ANY inquiries of medical treatments I received nor records. Effective immediately.

Since I started seeing Dr. Andres Enriquez I Had no problems with my Appointments, referrals to my…read moreSpecialists and my prescriptions, all his staff are professional and friendly. Most Important he LISTEN and explain everything regarding to my health. I don't care driving 19 miles from my house to his office. God Bless Dr. Andres Enriquez & staff

Ever since Verduzco has left the quality of customer service and professionalism has truly gone…read moredown. No longer are the days of courtesy follow-ups or the full transparency of hours. The final straw was arriving today per their instructions just to find out they closed their hours earlier without any prompt.

I would give ZERO stars if that were an option. One is being highly generous…read more Throughout my time under their care, I consistently felt that my concerns were not truly listened to or acknowledged. Appointments felt rushed, and questions or explanations about my condition were often met with judgment rather than discussion. As a patient, I believe collaboration is essential, yet any attempt to provide input or ask questions regarding my medications was dismissed. Treatment decisions were presented as final, with little regard for my lived experience or comfort level. What is most concerning is that I was dropped as a patient despite having a chronic condition that requires ongoing, consistent medical supervision. Terminating care without appropriate transition, support, or concern for continuity of treatment placed my health at risk. For a patient managing such condition gaps in care can have serious and potentially dangerous consequences. I expect medical professionals to provide care that is respectful, attentive, and patient-centered, especially when managing chronic conditions. Unfortunately, my experience fell far short of that standard. I hope this feedback is taken seriously, as no patient, particularly one with a chronic condition should feel dismissed, judged, or abandoned in their care.

I have read all the other reviews and they only talk about the staff and not Dr. Arroyave. Dr…read more Arroyave was my primary care doctor and was one of the most professional and caring doctors I have ever seen. She did a total review of my labs and did a complete physical. She indicated that my liver enzymes were elevated and instructed me to take a Vit E daily. Sure enough the next lab I had all my liver enzymes were normal range. I also have diabetic neuropathy and a prior physician had put me on Lyrica but it did not work very well and made me feel strange. I read an article from Dana Fabre Cancer Center and a suggestion was to try Alpha Lipoic Acid and Vit B6, I gave a copy to Dr. Arroyave and she approved that I try it, within 2 weeks I could walk again without any foot pain. The importance here is that Dr. Arroyave listens to her patients and collaborates as appropriate. Unfortunately, Dr. Arroyave left the practice and I had to find another MD. Dr. Arroyave is now practicing again and I recommend her as your primary physician.

I take my mom and Dr Perez and Dr Martinez do a great job helping her or referring her to a…read morespecialist. The facility itself is well run. There is one window when you come in to be seen and fill out the proper paperwork. Then there is another window where you get future appointments or pay any bills. The site is well run.

DO NOT COME HERE!! Find a more professional doctor's office…read more * Very unorganized * More than once I've paid my copay, yet still got billed through mail for the same thing * There seems to be no sense of urgency when you need something * I've had Dr Perez mess with my medication with 0 explanation, even though it completely contradicted what the other doctor here and I talked & agreed upon in my visits. * Want you to keep coming in and paying copays, and seeing more than one doctor, just to tell you the same things and change nothing. * Rarely do they answer their phone during work hours and they NEVER call you back when you need something and leave a message.

Dr. Benjamin Gonzalez and his staff are outstanding!…read more It is absolutely necessary to take care of your health needs, and to stay on top of yearly checkups, and when you're not feeling well. They do take walk-ins, but appointments are recommended. Ms. Jessica Hinson is one of Dr. Gonzalez's PA's, and she is amazing! She listens, and takes her time. I never feel that she is in a hurry to get to the next patient. When blood work is needed, it is convenient because they have a lab on the premises, you don't have to arrange to have it done elsewhere. They also can do EKG's if necessary. My entire family has all their health-care needs taken care of at Family Medical Associates!

I can not express enough how important it is to take care of yourself. Preventative care is so…read moreimportant, but for most of us it's the health care that we seek when we aren't feeling well. I am extremely fortunate to have found the best health care provider. Not only can I depend on them for all my needs, wellness office visit, gyno exam, and labs with great customer service at one place they also have the best nurse practitioner. It goes without saying that having a knowledgeable, caring, compassionate, and thoughtful health professional in your life is so important. I have been seen by Nurse Practitioner Jessica Hinson since 2017. She is extremely talented, from her vast medical knowledge, her ability to listen (really listen) and her graceful determination in seeking to understand what & who her patient is is incredible. It isn't average in any sense, she is truly in her calling. She's making a big difference in people's lives. She's made a difference in mine. She doesn't realize that the care she has provided directly affects my welfare & my children's welfare as well, but it does, it has. To the amazing woman that she is & all it has taken to get her here -in service to the people of El Paso, I honor & celebrate her. Thank you for all the work, the sacrifice, the commitment to people's wellness. We are lucky to have you. May the Lord Bless You and Keep You... The Lord Make His Face Shine Upon You (Numbers 6:24-26).

I always receive excellent care, So glad I can schedule with either Adrianne or Jay when I need…read moremedical assistance. The annual physical is always on time, no delays In the waiting room or exam room. They take the time to review my blood work and history of whatever may be going on this year. I know the medical advice I receive is always on point. Necessary referrals are always provided is required.

I have been a patient of Jay Guerra and his wife Adrianne Guerra for 10 years or so. Through those…read moreyears, I have experienced much gratitude for their time, effort and expertise in resolving my medical issues. They are devoted and dedicated in treating the "whole person" physically, mentally, and socially. Thank you, Jay and Adrianne. I also must mention the working staff in that they are always friendly, courteous and professional. Thus, making it a pleasant atmosphere. I highly recommend El Paso Wellness Associates because you will be blessed...!!! Thank you, Irene Batres

Scheduled online appt approx 6 wks ago, a few days before appointment date began getting…read moretexts/emails to confirm appt and to complete pre regist. confirmed and pre-reg as requested. day prior to appointment recd call saying have to reschedule as i am new patient and cannot see new patients on the date scheduled. exp i have been patient of providence medical partners for several years, (the pre reg app already had my info populated) but they keep changing providers at this location., said did not matter have to reschedule. i already requested time off work and as well made up time for the loss of work for appointment. Not acceptable and not a satisfactory reason to reschedule appointment on their books, confirmed for 6 weeks!

I have use Dr Personett for over 20 years She is and always…read morewill be my primary Doctor