1. Personett Becky MD

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El Paso, TX

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Personett Becky MD

5.0 (1 review)

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9 years ago

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El Paso Primary Care Associates

El Paso Primary Care Associates

3.5(2 reviews)
5.7 mi

I visit the 4545 N. Mesa address. The caregivers at this place have always ranged from decent, at…read morethe very least, to excellent. However, they change often. In my about 5 years coming here, I have had 3 different providers, which is not ideal. Once I have gotten used to one, they leave. I think I know why... One thing that IS consistent with this place is that they will have you WAIT for your appointment for at LEAST an hour beyond your scheduled time. It is so infuriating. I have complained and was told a "Dr. Vasquez" made this policy / oversees when patients get seen or scheduled too tightly / whatever causes this problem, and that no, I cannot have his contact number to complain to him directly, and that those at the front desk have zero say over this policy or the way patients are scheduled. They told me patients complain about this often. Uhhhhh, so DO SOMETHING ABOUT IT! I told my care provider that day, Dr. Raul Tovar Castro, to report this fact to Dr. Vasquez and he said he would, as did my past caregivers, but that has made ZERO change in this TERRIBLE service in 5 years. I was only advised to make appointments for the first slot of the day, or the first time slot after lunch, when there is no chance they would be backed up yet. My appointment was for 8:30am (I guess I should have made it for 8am!), I was seen after 9:30am and thus was late for a 10am meeting. It's VERY annoying and does NOT have to be this way. Why don't doctors respect the TIME of their patients!? Of course, if a patient does not show, we will be CHARGED, but they have zero issue making us wait. I come here because it is close to my home and work.

Amazing! The nurse practitioner I saw was amazing made me feel so comfortable (Bricia Trevino) and…read moreput me at ease! I highly recommend!

Personett Becky MD - familydr - Updated November 2026

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