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    Hillside Primary Care

    3.6 (16 reviews)
    Open 7:00 am - 4:00 pm
    Updated 1 month ago

    Services - Hillside Primary Care

    Weight counseling

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    Recommended Reviews - Hillside Primary Care

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    4 months ago

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    2 months ago

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    4 months ago

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    4 months ago

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    3 months ago

    Always attentive to whatever symptoms I am having at the moment of my visit and will help with resolving the issue.

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    5 months ago

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    2 months ago

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    3 months ago

    Dr Crystal is the only doctor that listen to me and do something to help me. She is sweet and gives me option.

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    8 months ago

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    6 months ago

    Just started coming I like it so far the staff are very nice and professional I do recommend this place

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    6 months ago

    Great professional service. Ms. Ponce is highly recommended, she listens to your concerns.

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    6 months ago

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    5 months ago

    Staff is responsive to patient's needs and make the necessary recommendations in order to provide quality health care.

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    6 months ago

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    7 months ago

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    Hillside Primary Care Reviews in Other Languages

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    Review Highlights - Hillside Primary Care

    She really takes the time to listen and makes the best effort to take the best decisions regarding medical care and treatment.

    Mentioned in 2 reviews

    Read more highlights

    Ana Arroyave, MD

    Ana Arroyave, MD

    1.8(6 reviews)
    0.6 mi

    I would give ZERO stars if that were an option. One is being highly generous…read more Throughout my time under their care, I consistently felt that my concerns were not truly listened to or acknowledged. Appointments felt rushed, and questions or explanations about my condition were often met with judgment rather than discussion. As a patient, I believe collaboration is essential, yet any attempt to provide input or ask questions regarding my medications was dismissed. Treatment decisions were presented as final, with little regard for my lived experience or comfort level. What is most concerning is that I was dropped as a patient despite having a chronic condition that requires ongoing, consistent medical supervision. Terminating care without appropriate transition, support, or concern for continuity of treatment placed my health at risk. For a patient managing such condition gaps in care can have serious and potentially dangerous consequences. I expect medical professionals to provide care that is respectful, attentive, and patient-centered, especially when managing chronic conditions. Unfortunately, my experience fell far short of that standard. I hope this feedback is taken seriously, as no patient, particularly one with a chronic condition should feel dismissed, judged, or abandoned in their care.

    I have read all the other reviews and they only talk about the staff and not Dr. Arroyave. Dr…read more Arroyave was my primary care doctor and was one of the most professional and caring doctors I have ever seen. She did a total review of my labs and did a complete physical. She indicated that my liver enzymes were elevated and instructed me to take a Vit E daily. Sure enough the next lab I had all my liver enzymes were normal range. I also have diabetic neuropathy and a prior physician had put me on Lyrica but it did not work very well and made me feel strange. I read an article from Dana Fabre Cancer Center and a suggestion was to try Alpha Lipoic Acid and Vit B6, I gave a copy to Dr. Arroyave and she approved that I try it, within 2 weeks I could walk again without any foot pain. The importance here is that Dr. Arroyave listens to her patients and collaborates as appropriate. Unfortunately, Dr. Arroyave left the practice and I had to find another MD. Dr. Arroyave is now practicing again and I recommend her as your primary physician.

    Family Medicine Associates of El Paso PA

    Family Medicine Associates of El Paso PA

    4.9(8 reviews)
    12.6 mi

    Dr. Benjamin Gonzalez and his staff are outstanding!…read more It is absolutely necessary to take care of your health needs, and to stay on top of yearly checkups, and when you're not feeling well. They do take walk-ins, but appointments are recommended. Ms. Jessica Hinson is one of Dr. Gonzalez's PA's, and she is amazing! She listens, and takes her time. I never feel that she is in a hurry to get to the next patient. When blood work is needed, it is convenient because they have a lab on the premises, you don't have to arrange to have it done elsewhere. They also can do EKG's if necessary. My entire family has all their health-care needs taken care of at Family Medical Associates!

    I can not express enough how important it is to take care of yourself. Preventative care is so…read moreimportant, but for most of us it's the health care that we seek when we aren't feeling well. I am extremely fortunate to have found the best health care provider. Not only can I depend on them for all my needs, wellness office visit, gyno exam, and labs with great customer service at one place they also have the best nurse practitioner. It goes without saying that having a knowledgeable, caring, compassionate, and thoughtful health professional in your life is so important. I have been seen by Nurse Practitioner Jessica Hinson since 2017. She is extremely talented, from her vast medical knowledge, her ability to listen (really listen) and her graceful determination in seeking to understand what & who her patient is is incredible. It isn't average in any sense, she is truly in her calling. She's making a big difference in people's lives. She's made a difference in mine. She doesn't realize that the care she has provided directly affects my welfare & my children's welfare as well, but it does, it has. To the amazing woman that she is & all it has taken to get her here -in service to the people of El Paso, I honor & celebrate her. Thank you for all the work, the sacrifice, the commitment to people's wellness. We are lucky to have you. May the Lord Bless You and Keep You... The Lord Make His Face Shine Upon You (Numbers 6:24-26).

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    Family Medicine Associates of El Paso PA - Awaiting lab results!

    Awaiting lab results!

    Family Medicine Associates of El Paso PA
    Family Medicine Associates of El Paso PA - Waiting to see the doctor! He's the best!

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    Waiting to see the doctor! He's the best!

    Hillside Primary Care - familydr - Updated May 2026

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