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    Lucys Formals

    1.9 (134 reviews)
    Open 11:00 am - 8:00 pm
    Updated 3 weeks ago

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    2 months ago

    HORRIBLEE!!! she was so rude and made the teenagers call their moms or else she would let them try on dresses. DO NOT GO HERE!

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    2 months ago

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    1 year ago

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    1 year ago

    Very rude. Won't let you try on anything unless you are going to for sure buy an item from them. Can't take pictures of the dresses either.

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    1 year ago

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    2 years ago

    The employees there were super rude. Teach them how to engage in a positive way with their customers.

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    Page 1 of 4

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    Review Highlights - Lucys Formals

    Despite it being the busy month for prom dress shopping, she can still work with that time.

    Mentioned in 2 reviews

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    Cruz Custom Tailors - Dress that I had tailored

    Cruz Custom Tailors

    4.7(239 reviews)
    6.5 mi

    I chose to go to this Tailor based on the Yelp 5 stars rating. I had a zipper on an expensive purse…read morethat would not close no matter what I tried. While there, I saw two customers. One trying on tailored pants and saw his satisfaction with his body language and words of appreciation to the Tailor. The other customer came in to pick up a jacket that was completed, tried it on, and shared his gratitude with the work and was surprised that the Tailor had also worked on an inside pocket! (I could tell he was a repeat customer.) As far as my purse the Tailor fixed it and only charged me $10.00! (I gave his a $10.00 tip, which was much deserved!) I can't recommend this Tailor enough!

    I was in a pinch time wise for a wedding. I found a great dress for a really good price but it was…read morejust a little too big up top. I figured I would see if I could have it altered, I called around a few places and a lot of them were either too busy or taking appointments for the following week. I only had a few days before I left town for the wedding. Cruz Tailors said they would see and could do a rush order for an added fee. I came in paid and picked up in two days. I loved the way it came out and the fit was so much better. I felt more comfortable enjoying myself without being nervous my dress would fall. Would come back and they really seem to know what they are doing. I can't say for sure price point wise if it's lower or higher but I believe it was very reasonable for what I needed as well as the speed. It's easy to find in the heart of the downtown area just a little away from the Main Streets. Street parking but there is a lot close by if you need to use it. Very convenient and right off the freeway. The staff were very friendly and accommodating. I will say for bigger jobs you want to give them time and yourself. My alterations were fairly simple and minimal just as an FYI. Would come back again and I have a few items I need altered in my closet.

    Photos
    Cruz Custom Tailors
    Cruz Custom Tailors - Dress #1

    Dress #1

    Cruz Custom Tailors - Custom slacks and shirt

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    Custom slacks and shirt

    S&J Men's Suits & Alterations

    S&J Men's Suits & Alterations

    4.8(183 reviews)
    7.3 mi
    $$

    Came in looking for a suit for a wedding. The next day was super helpful. Something that I wear…read more Grateful that I found this place and definitely will be coming back for more.

    I'm actually shocked that this place has such good reviews. Also not shocked since I was promised a…read morediscount in exchange for a review. TLDR: Dress has sloppy and downright lazy alterations (see photos attached for their work so you can judge for yourself) The owner Shaker is condescending, rude and doesn't know how to run a business. I was initially quoted $75 for a hem but was told it would be $60 if I left a review. I come back the next day because of the price, location, the good reviews, and his confidence that he could do a good job. (Yes I do my research on the area before giving my business) I gave his associate the dress and let them know I needed the dress by October 27th which is a few weeks before the wedding. I told him I wanted the dress on that date just in case I needed more work done. I was assured that "this is an easy alteration and it would only need a day to work on it." His words not mine. I come back on the 27th and I'm noticing that the stitching on the bottom is completely wonky, lopsided, and some parts aren't even stitched correctly. (see attached photos and make your own conclusions. The work speaks for itself) I wish I had said something but I was trying to be ok with it. I show my friends the alteration and everyone has the same WTF expression at how bad the dress was. When I called, Shaker blamed a new employee and told me to bring it back. (Ok sure but this is YOUR business, YOU need to do quality control.) At the shop, he dismissed my concerns and acted annoyed when I said the entire hem needed redoing. I show him photos while he's looking at the dress and I tell him " I don't even know what's wrong with this (pointing at the stitching)" and he condescendingly tells me "yeah that's a stitch". Yes I know it's a stitch but why is it all zig zag and uneven? He tells me that this "is an easy fix" (his words again not mine) and they will fix the spots he sees. The whole bottom of the dress is messed up and he's trying to take the easy/lazy path out AGAIN. I tell him no the whole thing needs to be worked on and he grudgingly agrees and says ok but it's going to take some time. Once I get home I realize he said SHE will work on it. I call him and tell him I don't feel comfortable with the new employee working on my dress again if that's her idea of good work. I'd rather get a refund and get my dress back and go somewhere else. This is when he starts to raise his voice. The gist of our conversation: 1. Shaker: I'm working on this dress twice without charging you again and you already want a refund? (I just dropped off the dress again a few minutes ago so no work had been done yet. Also he's only working on my dress twice because HE messed up NOT because of something else needing alteration) 2. Shaker: You were the one who haggled for the price. (I didn't do any haggling. If me trying to leave the store after politely declining and him lowering the price as I'm leaving is haggling, then sure.) 3. Shaker: You should have looked at the dress before leaving. (Blaming ME for HIM not doing his job. I did look at the dress and tell him how bad the alteration was... but that's also YOUR job. It's YOUR business) I let them "fix" it anyway just to move on. I pick up the dress today (10/29) and it's... better. The stitching is more even but it's jaggedy and I'm noticing parts where the stitch doesn't even go through where it's supposed to go. I'm also now noticing new stains on the dress. (This dress is brand new with the tags on and has sat in it garment bag since it was received in the mail) Overall: The workmanship was poor, the customer service was unprofessional, and quality control seems nonexistent. I would not recommend this business.

    Photos
    S&J Men's Suits & Alterations - New selection men's suits sports jacket

    New selection men's suits sports jacket

    S&J Men's Suits & Alterations
    S&J Men's Suits & Alterations

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    Lucys Formals - formalwear - Updated May 2026

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