The staff chose to lose an almost $165.00 sale due to their non public bathroom policy. If that was…read morereally their policy then why have your saleswoman "go ask her manager" if you don't have public bathrooms you would have simply said that from the beginning. To suggest that I go walk to Target, that cost you a sale!

So lame they close so early! Like- heaven forbid a working person wants to buy their kids shoes…read moreafter they get off work. Really, really lame.

My daughter's favorite store. Once she realized she could still get tennis shoes from the kids…read morestore she lost her mind. Thanks to the girls that work there, they showed her the secrete of buying shoes in boy sizes. (She has a tennis shoe fetish) The girls in this store are really cool and helpful. Customer service is what got them a five, and they also have a pretty nice selection. Tennis shoes aren't my thing, but because it my daughters thing they got a yelp. Local, helpful and friendly. Keep up the good work kids foot locker.

Worst Customer service ever No people skills and very…read moreunprofessional Workers have attitudes and not helpful Wouldn't let me exchange shoes that my kid didn't even wear, because they were too small. 1st time I went they told me, I needed box Went back with box, they tell shoes look worn. Told them kid never wore them, that they are too small. Now I am stuck with shoes my kid can't fit.

Good quality boots but unless you buy two pairs they clearly get old quickly. I highly recommend…read moretrading off 2 sets to keep them fresh and comfortable. We paid $170 for the replacement of the bottom of the boots. It takes 12 weeks so be ready to wait!

They have the worst customer service l ever had, buying shoes... especially from the lady working…read morethere.

I feel like every Vans store we've been to has super helpful and friendly people. We were greeted…read moreright away, and when we said we were still looking, he left is too ourselves. As soon as we looked his way, he came over and went to go find what we wanted. Easy peasy lemon squeezy! We walked out with the shoes we wanted in only 20 minutes!

I loved my experience at Vans. Veronica was the best employee there, she was very helpful and very…read moregenerous. The store is clean and organized! 10/10

I was recently at the store located on Canyon Springs (on Friday 3/27/2026). Unfortunately I didn't…read morerealize until I returned home that my gold Coach bracelet was not on my wrist (a Christmas gift from my granddaughters). After searching all weekend for it, to my dismay, I didn't find it! I stepped out on faith Monday 3/30/2026, and called the store to inquire if someone had possibly turned it in! After the store operator verified my info/description, she told me they had it!!! She was very polite, concerned and professional! The gentleman Associate who assisted inside the store was very accommodating, as well!!! I can't tell you how elated I was to know there are still good and honest people that go out of their way to be just that!!! ( I wish I could've been able to personally thank that person). Kudos and Blessings to all! Margaret S.

It has been awhile since I've been in a Nordstrom Rack and I don't know why. I saw some really good…read moredeals in there. I want to go back for the jewelry and cologne/ perfume section alone . The service on the sales floor was lacking . It is located in a strip mall with fast and easy parking.

Customer service definitely needs improvement and finding the right size can be pretty hard at…read moretimes. Not sure if it's all the locations but this one specifically needs better training on what's in

Service was ok. There were some very helpful workers and others who didn't help but had a nice…read morevariety of shoes!

This location feels very disorganized despite being smaller than others, and it consistently lacks…read moreproper lighting. I tend to avoid it whenever possible. The store was previously a Mervyn's, and it appears the original flooring and carpet were never updated--leaving everything looking worn, outdated, and in need of replacement. This store is short staffed and the wait times can be 30 minutes to an hour. They only have two cashiers ringing while all of the rest of the staff is wandering around the store not helping people. The manager comes up at times, but seems overwhelmed and doesn't know how to lead her staff. The store is in disarray and they either need more workers or the workers that are wandering need to clean up the store.

This location needs a remodel it's pretty outdated and dark inside. Overall there is not a great…read moreselection of items here I walked in and walked out once I saw so many disorganized and empty shelves. The best section was baby clothing and items so if that's what you need this is your location! They also have nice Canvas' if you're into Nikes. I can't speak about customer service because I didn't see anyone on the store working except a couple cashiers.

Everyone there that day was very helpful. I was looking for a certain size on a boot I really…read moreloved, they didn't have it, but they did mention it could get shipped to the store or to my home. I ended up having it shipped to the store, they called me right away when the shipment arrived. I am very pleased with how they did business with me.

If they had a zero, I will put zero stars worst customer service manager ordered the wrong shoes…read morewas delivered to the wrong address three times now I'm here talking to customer service trying to see where my shoes are! I am so upset. I will never purchase anything from them again. Everybody in that store sucks. No help at all it's been nothing back back n forth for the pass 3 1/2 weeks!