I've only gotten takeout from here but decided to dine in today and all I have to say is "hats off" to our server Horacio for providing outstanding customer service. From the moment we walked in we were greeted and sat right away by the host, who was also very accommodating from the get-go as we requested a booth and he kindly obliged. Once our server Horacio came to the table, he introduced himself, handed us menus, informed us about the menus and lunch specials they had. Brought us our drinks almost immediately after requesting them. When we were ready to order, he made suggestions, told us his personal favorites and gave us options we didn't even know we had. He even went as far as explaining to us the meat smoking times and the smokers they used. Ambiance of the restaurant has like an old cowboy/western vibe to it with dim lighting. Dining room is massive btw, very spacious, didn't feel cramped at all which is one of my pet peeves tbh. Now on to the food, if you've ever been here you know how they roll. My personal favorites are the pulled chicken & pulled pork, I had the tri-tip also but didn't enjoy that one as much as it was kinda tough. Those complimentary biscuits with that butter are hard to not wanna keep eating, and I'm not big on biscuits usually. Never had a bad experience at Lucille's but this location just became my favorite. read more

We came here tonight for the first time and wanted to try it as an alternative to Phils. I'll start with saying our server was great and the service overall was good, but he food was okay - better than Phils, but nothing crazy good. Mac and cheese (2/5) - the pasta was really overcooked and the cheese was a little soupy. The flavor was good though and my kids enjoyed it. Beans (2/5) - okay flavor, nothing special. Fried okra (3/5) - crispy, good taste. Idk if I would pay extra for it as a "premium" side on my next trip. Fries (2/5) - we ordered these mostly for the kids. Not bad but not great, just regular french fries. Brisket (3/5) - tasted good and was tender. Overcooked for my taste but not bad overall. Baby back ribs (0/5) - super disappointing. They were overcooked, dry, and had a fishy taste to them. St Louis style ribs (?/5) - I can't remember if I liked them or not. I'm guessing they weren't remarkable. BBQ chicken (4/5) - the best thing we ate. The chicken had a great flavor and was super juicy. Usually I'm not crazy about chicken at BBQ joints but this was the exception. I would come back here just to order the chicken. Beginets (2/5) - a little soggy but tasted good. Probably needed to be fried in hotter oil or drained a little better. Banana Pudding (4/5) - excellent. I would have eaten 2 of these if I could. Next time I'm craving BBQ, I'll probably try another place in the area before returning here. It's not bad for a chain BBQ place though. read more

Well, my cold crack didn't get refilled without flagging some stranger down (Diet Coke). My brisket salad had 6 slim pieces of meat, although delicious, six slim!!!! I asked for EVO for my salad, not sure what I got, but it was not EVO....dude, we're in Temecula!!!!! I went without. Our server was never to be found.....Until I wrote this....she suddenly showed up. Don't mean to be cranky, but, dude, it's not that busy. (I'm think my blood sugar is low.). The corn on the cob was alright, my husband makes it better at home. It was just warm, just above cold, and the butter wasn't even melty. The ribs were delicious, they were succulent and fell off the bone. Fricken bomb. Don't mean to sound cranky, but everything is so expensive,just wish I would have 'mmmmmm'd' through it. I didn't. How old am I? I think i was just expecting more. I'm Really disappointed. I apologize for my crankiness (and low blood sugar). read more

I'm disappointed.. Lucilles use to be my favorite but they took the rib tips and cheesy grits off the menu and you only get 3 beef ribs not 5 and you know those beef ribs don't really have no meat on them anyway so $37 dollars for 3 bones is crazy my ribs had more fat than meat and my bbq tri tips was really tough not tender at all and the apple butter tasted like butter barely had any apple flavor this was a waste of $100 I'm very disappointed and the service here was not that good also I don't know if it's cause we sat in the bar area or what but I don't think I will be ever returning to this place for bbq again.. read more

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This place really fell off. Makes sense now why it was so empty on a Friday night. To start us off we had to wait a good 5 minutes + at the front host desk to even find someone to talk to no one was anywhere to be found. In terms of food quality it went Downhill BAD. 3/4 of our dishes arrived to us at room temp / about to be cold. Nothing tasted fresh. My brisket was rough and dry compared to how I've had it before (tender and easily breakable) from this same location. And my meat was fully room temp. Nothing fresh about it. A worker said he would bring us ketchup for 2 of our dishes that ordered french fries and he forgot. We then had to ask someone else who also had a wait on it. By the time we got ketchup my fries were rock hard and I didn't even want them anymore. None of us were impressed. Stick to the family owned bbq places in the area if you want good quality food and service. read more

So, things were good in the beginning. Bread came out, drinks came out, and order was taken. Prior to us being sat down the tables were like this already. Mind you this picture was after we were done eating and I got to just stare and more things that were wrong. My drink was filled only once but that was after all this. Was asked if I needed a refill and was forgotten. I understand that you are busy but if ask a customer if they want a refill,you should probably not forget. Food came and I ordered 2 meat combo and asked for double meat and the picture is what I received. The meal is $25 for 8 pieces, I asked the person that dropped off the meal and they confirmed it was a double order. Super oily and meat was dry, the only part not dry was the fat that was there. After we were done with our food the tables were still not cleaned and the manager went to clean up. read more

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We went there for a group of 6 on a Friday, so we had to wait a little bit but we got seated after waiting for 30 minutes. Our food was delicious and we were so happy with the free freshly baked biscuits. The place is packed. Restroom was clean. Our server Joshua was amazing! read more

Lucille's Smokehouse Bar-B-Que - BRISKET FAJITA BOWL - Barbeque Near Me - Temecula, California

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I love Lucille's! They have the best biscuits and the apple cinnamon butter is delicious! They have the best potato salad! The deviled eggs are elevated to the max. The chicharron on top is the perfect touch and taste. Service is good. Staff is welcoming and friendly. The restaurant is nice and clean. No complaints! read more

Lucille's Smokehouse Bar-B-Que - CRACKED OUT DEVILED EGGS - Barbeque Near Me - Temecula, California

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We received a gift card as a Christmas gift so we headed to Temecula to Lucille's. It's located towards the end of the mall, which is a very busy mall and be prepared to drive around to look for parking. We were greeted promptly upon entering and were seated right away in the bar area in a booth. Our server was nice, but lacked som initiative to refill our drinks. We ordered the 3 meat platter which included our choice of 3 meats, 2 sides, and 2 biscuits. For our meat we selected: - pork belly burnt ends - beef brisket - pulled pork The bbq was good, only complaint is it was served luke warm and therefore it got cold rather quickly. For our sides we had the Mac n Cheese and mashed potatoes. The Mac n Cheese tasted like boxed and not fresh so not our favorite. The biscuits were also luke warm and a bit hard. Not sure if their food sits for a while before it's served or not properly warmed as everything was served luke warm. read more

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We were seated immediately and our server was great. Friendly, happy and offered insight into the new menu. We got three appetizers: fried pickles 8 out of 10; brisket Mac and cheese. 9 out of 10 but the portion is not worth the price. And the burnt ends 8 out of 10 but, again a lot of bread and not much Burnt ends. All in all a good meal and the service was outstanding. read more

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Online waitlist was nice and convenient- server did a great job as well. Portions have been cut way down, and the prices have gone up - 40 dollars for a 2 item combo that delivered very little actual meat and skimpy sides - dinner for a family of 5 was around $220 and nobody was raving about it when we left - it was just OK read more

Wow. I never would have stopped in if I would have checked Yelp first. 3.7....really? The biscuits have a hard exterior but to make them with have a crunchy yumminess. The deviled eggs with chicken chicharrones were tasty. But the bbq...the half chicken was moist and tender, the meat fell off the St. Louis Rib, and the sauces!!!! We ended with their signature banana pudding which served in a mason jar was delightful. Sharon our server was also great. Attentive and being our first time she gave us amazing suggestions. All in all we found this bbq to be pretty great and walked our way too full! read more

Lucille's Smokehouse Bar-B-Que - Signature banana pudding (yum) - Barbeque Near Me - Temecula, California

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We walked in last week Wednesday, about 30 minutes after opening. Not was not busy at all, and we were seated immediately. The waiter was friendly. Food was great, but the shredded bbq chicken was minimally shredded. That was a little disappointing. Fried pickles were so tasty, a must try. I had an issue with was their menus. My menu had dried food stuck on there. Lucille's do better and clean your menus please. read more

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Happy hour menu is a great deal and so is the lunch special we came at 3 so we were able to order off lunch and happy hour at 4 if seated in bar area. Drinks were reasonably priced 7-9.00 which is great and had a decent amount of alcohol in them . We ordered some apps and Vanessa our server was very friendly and attentive . The apps queso dip 2/5and onion 1/4straws very salty were not that great I wouldn't recommend them but the warm biscuits and three item bbq plate was great the meat was flavorful the chicken was the best . I do have to agree the food all was lukewarm warm which was disappointing. The only thing that arrived hot was the fries that my mom made sure to tell server I need these fresh out the fryer. I will definitely be returning when I'm in the area . read more

Lucille's Smokehouse Bar-B-Que - Bbq plate - Barbeque Near Me - Temecula, California

I like Lucille's a lot especially the Temecula location!! My only reason for only giving them 4 stars is the biscuits!! I was born and raised in the southeast of the United States and it is NOT a southern thing to put sugar on biscuits!!! I don't know whoever told the owners that but they lied to you!! Sugar on biscuits is wrong!!! read more

Great service and even tastier food. Lots of great choices and awesome atmosphere. Christopher was our server and he was on top of it. Very polite, checked on us often and even made the experience more enjoyable read more

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Waiter was super great and patient! Drinks were good! Dessert was too sweet for me but still good. Wasn't out of this world but was pretty good. Biscuits Onion strings We got Louisiana ribs Beef ribs Mash potatoes Mac n cheese Snickers ice cream pie read more

Lucille's Smokehouse Bar-B-Que - Barbeque Near Me - Temecula, California

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Food quality is just not what it is to be and it's sad. Use to be one of our favorite restaurants for date night but not anymore. The beef ribs made me so sick for day's, it was horrible. Nobody seems to care about the quality of the food!! read more

Lucille's Smokehouse Bar-B-Que - Dry tri tip from lucille - Barbeque Near Me - Temecula, California

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We came in for lunch right around opening. Very clean spacious atmosphere. We were greeted at the front door by a lovely young man who sat us right away. We were then greeted by Courtney who took excellent care of us. I ordered the Nashville hot chicken sandwich and my husband got the two meat combo. I will say, portions are on the small side compared to the pricing but overall food was flavorful and service was excellent. read more

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As mentioned in previous reviews of mine, I do not review establishments "hard" or "easy." Rather, I give a straightforward and honest look to let others "see what I see," in order to make good decisions for themselves (in my opinion, the essence of Yelp). Even with restaurants with much improvement needed, I usually am able to find at least one positive during the visit - for Lucille's (Temecula Promenade location), not one positive was identified. With much to review, I will summarize in bullet points for ease (preventing one run-on sentence and paragraph). Observations: * Cleanliness: at arrival, we were seated and realized there is much cleaning opportunity (my wife had to ask for a second cloth napkin just so she could place her purse on the "greasy" seat next to her); Additionally (see pictures of the "buttons" in the seat backs as one example) - needing a thorough cleaning * Appetizer: We ordered the "Onion Straws" as we love onion rings - However, I would not recommend these Onion Straws to anyone - difficult to eat, little flavoring, and overly greasy * Main courses: Both our meals arrived with the food barely lukewarm (borderline cool); if not in a hurry, we would have sent them back. The brisket was so tough you could not chew it (both of us tried and failed) - this was returned for pulled pork. The pulled pork in two separate meals was so dry, we had to "drown" it in barbecue sauce to give it moisture. The side of (~$6 upcharge) salad was obviously from a pre-bagged restaurant supply purchase with no extra effort or ingredients added (not worth the money). My side of okra was nearly inedible (I only took a couple bites), did not even taste like okra, and was basically a, "mini grease sponge." * Service/Server: The server was nice enough and provided a decent level of attention. However, when receiving borderline-cool food, I wonder how much of that problem could be directed to service (i.e., how long did the plate of food sit before being brought to the table?). We were given to-go trays prior to leaving but both of us agreed that the leftovers were not worthy of a trip home. We were last here at this location shortly after they opened (2010-ish), were driven back this time due to a gift card we received that was collecting dust, but left this time agreeing that a return here would not be in our future. Wondering about this location, how their arrival wait time was 10 - 30 minutes yet over half of the restaurant tables were empty, I realize that due to them being co-located with the mall, they will always get a certain amount of inbound foot traffic (regardless of food and service quality). read more

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Lucille's Smokehouse never disappoints. From the moment we walked in, the atmosphere was warm and welcoming, and the service was attentive without feeling rushed. The food? Absolutely on point -- tender, flavorful BBQ that tastes like it's been smoked to perfection. The sides were just as good as the mains, and portions were generous. It's the kind of place you leave already planning your next visit. Consistently great food, great service, and a comfortable, family-friendly vibe. Highly recommend! read more

Lucille's Smokehouse Bar-B-Que - First timers Great Vibe - Barbeque Near Me - Temecula, California

Inflexible with service requests. After being sick for nearly 4 weeks I was looking forward to using my birthday offer and my anniversary offer. Wait staff offered no way around policy of one offer per table and flatly denied request to order twice or with separate checks. Disappointing. This review is a criticism of store policy nothing else read more

I can for a late lunch on a Wednesday. The gumbo is wonderful. The perfect serving size. The staff is attentive and the restaurant is very spacious. They also do a whiskey Wednesday with deal on drinks. The Rare Breed old fashioned was very well done. I enjoyed my time. read more

Lucille's Smokehouse Bar-B-Que - NEW ORLEANS GUMBO LUNCH - Barbeque Near Me - Temecula, California

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Lucille's Smokehouse BBQ, 40748 Winchester Road, Temecula, CA92591. Barbeque, Smokehouse, Southern. The meat were done perfectly. The beef brisket were tender and tasty. The biegnets and New Orleans Gumbo were superb. Great customer service. read more

We first went to Phil's eager to try their brisket and compare it with Lucille's (see my previous review here not too long ago). No St Louis style ribs no mac and cheese and no brisket at Phil's EVER ! And no substitution for the mundane boring sides that come with a family deal for the sides on the right which wasn't very exciting either because there's no mac and cheese. I couldn't see us spending over $100 for everything we didn't want so I said "We could leave". Everyone wholeheartedly agreed and Eddie said enthusiastically "Let's go back to Lucille's in the same mall". So much for our first time at Phil's BBQ which my experience rates 1 star. We arrived at Lucille's at 7:30 and the employee who seated us told our server he overheard us talking about brisket. She came to our table and said we ran out of brisket tonight. Well !!! But they did have St Louis style ribs. So Eddy ordered a full rack of those and pulled pork and 4 sides. At the end of our meal we were looking at the leftovers of the St Louis style ribs and saying to each other that they weren't as good as the last time we came to Lucille's when it was soft and fall-off-the-bone. The ribs we got tonight was all burnt black and had a hard beef jerky like crust on it that you couldn't eat. None of the Mexicans wanted to say anything like complain about the burnt ribs (said it was a cultural thing), so I said I'll tell our server. When she came to the table I showed her how hard the black crust on the ribs were and how we had to peel off the crust and set it aside on our plate because it wasn't chewable and definitely not fall off the bone and the ribs were all burnt black and carcinogenic. She took the plate of ribs to show her manager whom she quoted "yeah doesn't look good". So she came back to her table and said we have two choices. They will make us another rack of ribs. But we didn't wanna wait for another order to come out, as it was close to closing time and we were done eating and wanted to go home. Or two, get a refund for price of the ribs only. We chose the refund. It was a whopping $71. Eddy was paying. And I got him that money back, cos his "family" didn't wanna "say anything" (they said it was their culture) about the burnt ribs, so I said it for them. But I found tonight almost comical because it didn't turn out the way we wanted and we never got our brisket after going to two BBQ restaurants in the same night. Two Yelpers who had seen my 2 star Destination review and wrote me to try Calhoun's and Chef Brian at Wine Ranch Grill and Cellar, both in Murrieta, I invited me to try smoked tri tip, oxtails, etc at his restaurant. So we will try those places someday soon. read more

WOW!!!! My family and I seriously love Lucille's so much. The customer service here is always top notch, and we love the food too. On my son's bday, they made him feel so special and gave him a dinosaur birthday card. He carried it around for days. The bread in the beginning is soft and warm. The sides are so yummy like a backyard bbq, and the meats are delicious too!!! read more

Lucille's Smokehouse Bar-B-Que - 2 Meat Build Your Own - Barbeque Near Me - Temecula, California

Visiting area and we had gift card to here so we stopped for dinner before heading home. Food was great, the beef ribs are always my favorite but this time they had extra meat! Yumm! Service was great and we had a good meal. read more

Lucille's Smokehouse Bar-B-Que - Three meat combos. Beef ribs, burnt ends and chicken. - Barbeque Near Me - Temecula, California

So glad I went! On the outside, Lucille's looked like some corny chain restaurant with slop for food. I've walked past this place often, thinking these thoughts. I was WRONG! Nice decor that reminded me of an old southern roadside restaurant. We were welcomed in and our waitress treated us like regulars. The burnt ends were just fatty enough to make them easy to the teeth and tasty to the tongue. Then rustic home made biscuits were fantastic and fluffy. The brisket was fair, flaky, and a little in the dry side and the pudding had great potential. We will be going back once we eat our leftovers..cause this was a LOT of food. read more

Lucille's Smokehouse Bar-B-Que - SMOKED PORK BELLY BURNT ENDS, TEXAS-STYLE BEEF BRISKET, BBQ CHICKEN HALF, corn pudding - Barbeque Near Me - Temecula, California

First time customers and we were not disappointed. Service was amazing, friendly and attentive. It was empty at the opening on a Monday, but I'm giving them the benefit of doubt that this is their top notch service at any given day or time. Food was excellent, the beef ribs were a little tough, but flavors for everything were spot on. The fried green tomatoes app, chef's kiss. The okra needs salt/seasoning in the batter, Mac and cheese was yummy, fries were crisp and fresh, the biscuits were warm and delicious, coleslaw was creamy, pork burnt ends was flavorful, the brisket was by far our favorite. Ended our lunch with a snickers ice cream pie, everything was amazing from start to finish. Will 100% return, thank you Courtnie for ensuring that we had an outstanding first visit to your establishment! read more

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Came in yesterday & we were excited because Lucile's is always good. We had a friendly server, she tried to upsell us a lot but you know that's her job. I love the huge jar they use for water, cute and awesome portion. I drink a lot of water everyday anyways so I liked the large jar. Don't have to keep asking for refills as often. My you pick two meal was good, the Mac and cheese and garlic mashed potatoes were delicious, the beef brisket had a little too much fat on it for me. The half chicken was good, just a lot of food. The bread rolls I have never really been a fan of in general, I don't like sugar on my food items that are meant to be savory. The butter would be great on the roll of the roll didn't have sugar on it. The nachos were pretty good, could have had more meat on them though. The chips were fresh and crunchy not stale. They had a snickers ice cream pie/slice dessert that looked amazing! I didn't get to try it though, hopefully it isn't seasonal and I can try it soon; although I have not seen it on the menu before. read more

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My friend made sure to remind me to talk about the biscuits. I did not try them but everyone was not disappointed. I had the tritip burger. Very delicious. The watermelon martini was very satisfying and a decent price. I would order these items again. read more

Lucille's Smokehouse Bar-B-Que - Watermelon martini - Barbeque Near Me - Temecula, California

Food was amazing. Crystal our waitress was very knowledgeable. She mentioned she's been working for this company for 11 years. Great service. I am a vegetarian and she assisted me on ordering. She was able to help me create a cauliflower burger(chicken burger). That's why I'm giving 4 stars vs 5. Ambiance is always great. Please add more vegetarian items. Happy hour menu is awesome. read more

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We all love a good Bar B Que Restaurant where you can enjoy a good meal.This time it was a poor choice while out shopping. The wait time and service was ok no issues considering near Christmas time. My issue for this review was the food. I was informed my platter was large enough for two (it was not) no problem, The issue was poor quality of food it had little or no smoke flavor, the Brisket was very fatty and tuff not what you're looking for eating Brisket. The 3bone ribs must been steam cooked before placed in the smoker there were no smoke ring or flavor what a disappointment when you want good BBQ. I'm not an expert or a Restaurant Basher I just enjoy a good meal away from home and show Restaurant owners where cutting corners often loses loyal customers. The Ambiance was loud and busy The Restaurant overall was nice. read more

Lucille's Smokehouse Bar-B-Que - Brisket Salad - Barbeque Near Me - Temecula, California

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The wait was really short and the staff were very attentive. Shout out to Salvador for being so kind, attentive, and funny! He made our experience so much better. The food was delicious as always and the restaurant was very clean. Great place for a family dinner and a great time! read more

Diner restaurant vibe, friendly staff and convenient location in the Temecula Promenade. The beef brisket is tender and tasty even without the bbq sauce but the burnt ends are too fatty and mushy-not crunchy burnt ends. My order came with 2 pieces of pork belly burnt ends and one of them was all fat and no meat whatsoever. But customer service is stellar!!! Izzy substituted my bbq beans for coleslaw because it was too spicy for me. read more

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Had an excellent experience at my first visit to Lucille's! Our sever was amazing! He was super personable, patient and funny :) We had a group of 10 people with a few kiddos. I wish I remembered his name, but the server was seriously top notch and very attentive! We had refills on our drinks and food came out as ordered. The food tasted really good! The barbecue was delicious and meat super tender. The Mac and cheese was average and a little bland, but the wedge salad, veggies, gumbo, ribs, brisket and salmon were delicious! The sauce options were all yummy too! I will definitely be back here! read more

Hello travelers if you're ever in the city of Temecula, CA and love bbq food, then this is the place you've gotta try. When you go please go see our friendly and courteous waitress named Sharon, she was very nice and funny too! We ordered baby back ribs and tri-tip with stuffed potatoes and mac n cheese and let me tell you it was delicious Bon Appetite read more

The service was excellent, probably because they weren't busy ambience it was OK. We had to sit in the bar. The food was good. I ordered the brisket. It was sliced a little too thick and most of it was not tender. There were two pieces that would just melt in your mouth and the rest I could not cut even with the fork mashed potatoes I had we're good. The fried okra was hard. It tasted like it had been heated up in the microwave too long. read more

We ordered Lucille's to be delivered on a whim and were happy with our decision. Mostly. The food was packed with care in to go boxes and looked very presentable. All of it was flavorful and tasty! We did the lunch meal for two. Brisket was tender and tasty. Rib tips were tender and tasty. The JALAPEÑO CORN MUFFINS. Amazing. Mac and Cheese was delicious. Fried Pickles were yummy too. AND THE BANANA PUDDING. I need more, and honestly one of the BEST Banana Puddings I've ever had. My only small complaint. The prices were a bit high for the small portions we received. It was so good! We wanted more. And enough for leftovers. read more

This place is different and unique, food for the price of it isn't that special, a lil dark inside it feels it was stuck in the 70's era, it's clean organise, privacy and they have a lot of parking but it's a mall parking, service is top notch and that's the only reason I'm giving the 5 stars. The young tall gentleman unfortunately I can't remember his name read more

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