We were seated immediately and our server was great. Friendly, happy and offered insight into the new menu. We got three appetizers: fried pickles 8 out of 10; brisket Mac and cheese. 9 out of 10 but the portion is not worth the price. And the burnt ends 8 out of 10 but, again a lot of bread and not much Burnt ends. All in all a good meal and the service was outstanding. read more

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We received a gift card as a Christmas gift so we headed to Temecula to Lucille's. It's located towards the end of the mall, which is a very busy mall and be prepared to drive around to look for parking. We were greeted promptly upon entering and were seated right away in the bar area in a booth. Our server was nice, but lacked som initiative to refill our drinks. We ordered the 3 meat platter which included our choice of 3 meats, 2 sides, and 2 biscuits. For our meat we selected: - pork belly burnt ends - beef brisket - pulled pork The bbq was good, only complaint is it was served luke warm and therefore it got cold rather quickly. For our sides we had the Mac n Cheese and mashed potatoes. The Mac n Cheese tasted like boxed and not fresh so not our favorite. The biscuits were also luke warm and a bit hard. Not sure if their food sits for a while before it's served or not properly warmed as everything was served luke warm. read more

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As mentioned in previous reviews of mine, I do not review establishments "hard" or "easy." Rather, I give a straightforward and honest look to let others "see what I see," in order to make good decisions for themselves (in my opinion, the essence of Yelp). Even with restaurants with much improvement needed, I usually am able to find at least one positive during the visit - for Lucille's (Temecula Promenade location), not one positive was identified. With much to review, I will summarize in bullet points for ease (preventing one run-on sentence and paragraph). Observations: * Cleanliness: at arrival, we were seated and realized there is much cleaning opportunity (my wife had to ask for a second cloth napkin just so she could place her purse on the "greasy" seat next to her); Additionally (see pictures of the "buttons" in the seat backs as one example) - needing a thorough cleaning * Appetizer: We ordered the "Onion Straws" as we love onion rings - However, I would not recommend these Onion Straws to anyone - difficult to eat, little flavoring, and overly greasy * Main courses: Both our meals arrived with the food barely lukewarm (borderline cool); if not in a hurry, we would have sent them back. The brisket was so tough you could not chew it (both of us tried and failed) - this was returned for pulled pork. The pulled pork in two separate meals was so dry, we had to "drown" it in barbecue sauce to give it moisture. The side of (~$6 upcharge) salad was obviously from a pre-bagged restaurant supply purchase with no extra effort or ingredients added (not worth the money). My side of okra was nearly inedible (I only took a couple bites), did not even taste like okra, and was basically a, "mini grease sponge." * Service/Server: The server was nice enough and provided a decent level of attention. However, when receiving borderline-cool food, I wonder how much of that problem could be directed to service (i.e., how long did the plate of food sit before being brought to the table?). We were given to-go trays prior to leaving but both of us agreed that the leftovers were not worthy of a trip home. We were last here at this location shortly after they opened (2010-ish), were driven back this time due to a gift card we received that was collecting dust, but left this time agreeing that a return here would not be in our future. Wondering about this location, how their arrival wait time was 10 - 30 minutes yet over half of the restaurant tables were empty, I realize that due to them being co-located with the mall, they will always get a certain amount of inbound foot traffic (regardless of food and service quality). read more

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I'm disappointed.. Lucilles use to be my favorite but they took the rib tips and cheesy grits off the menu and you only get 3 beef ribs not 5 and you know those beef ribs don't really have no meat on them anyway so $37 dollars for 3 bones is crazy my ribs had more fat than meat and my bbq tri tips was really tough not tender at all and the apple butter tasted like butter barely had any apple flavor this was a waste of $100 I'm very disappointed and the service here was not that good also I don't know if it's cause we sat in the bar area or what but I don't think I will be ever returning to this place for bbq again.. read more

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So, things were good in the beginning. Bread came out, drinks came out, and order was taken. Prior to us being sat down the tables were like this already. Mind you this picture was after we were done eating and I got to just stare and more things that were wrong. My drink was filled only once but that was after all this. Was asked if I needed a refill and was forgotten. I understand that you are busy but if ask a customer if they want a refill,you should probably not forget. Food came and I ordered 2 meat combo and asked for double meat and the picture is what I received. The meal is $25 for 8 pieces, I asked the person that dropped off the meal and they confirmed it was a double order. Super oily and meat was dry, the only part not dry was the fat that was there. After we were done with our food the tables were still not cleaned and the manager went to clean up. read more

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Great service and even tastier food. Lots of great choices and awesome atmosphere. Christopher was our server and he was on top of it. Very polite, checked on us often and even made the experience more enjoyable read more

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We came in for lunch right around opening. Very clean spacious atmosphere. We were greeted at the front door by a lovely young man who sat us right away. We were then greeted by Courtney who took excellent care of us. I ordered the Nashville hot chicken sandwich and my husband got the two meat combo. I will say, portions are on the small side compared to the pricing but overall food was flavorful and service was excellent. read more

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The fall off here needs to be studied. I stopped by yesterday for some fried green tomatoes and BBQ, just to find out they took the tomatoes off the menu -- first red flag. I ordered the new peach drink they had, and it was sour -- second red flag. Then I ordered the Cadillac, which is usually the safest drink if you want to make sure they actually used alcohol, but again, disappointing. Last but not least, I ordered ribs and brisket, and both items were either slightly overcooked or dried out from sitting in a warmer, I don't know. The server was cool, so I still left her a tip, but I won't be returning. read more

Waiter was super great and patient! Drinks were good! Dessert was too sweet for me but still good. Wasn't out of this world but was pretty good. Biscuits Onion strings We got Louisiana ribs Beef ribs Mash potatoes Mac n cheese Snickers ice cream pie read more

Lucille's Smokehouse Bar-B-Que - Barbeque Near Me - Temecula, California

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Visiting area and we had gift card to here so we stopped for dinner before heading home. Food was great, the beef ribs are always my favorite but this time they had extra meat! Yumm! Service was great and we had a good meal. read more

Lucille's Smokehouse Bar-B-Que - Three meat combos. Beef ribs, burnt ends and chicken. - Barbeque Near Me - Temecula, California

Inflexible with service requests. After being sick for nearly 4 weeks I was looking forward to using my birthday offer and my anniversary offer. Wait staff offered no way around policy of one offer per table and flatly denied request to order twice or with separate checks. Disappointing. This review is a criticism of store policy nothing else read more

I can for a late lunch on a Wednesday. The gumbo is wonderful. The perfect serving size. The staff is attentive and the restaurant is very spacious. They also do a whiskey Wednesday with deal on drinks. The Rare Breed old fashioned was very well done. I enjoyed my time. read more

Lucille's Smokehouse Bar-B-Que - NEW ORLEANS GUMBO LUNCH - Barbeque Near Me - Temecula, California

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Lucille's Smokehouse never disappoints. From the moment we walked in, the atmosphere was warm and welcoming, and the service was attentive without feeling rushed. The food? Absolutely on point -- tender, flavorful BBQ that tastes like it's been smoked to perfection. The sides were just as good as the mains, and portions were generous. It's the kind of place you leave already planning your next visit. Consistently great food, great service, and a comfortable, family-friendly vibe. Highly recommend! read more

Lucille's Smokehouse Bar-B-Que - First timers Great Vibe - Barbeque Near Me - Temecula, California

Sharon is amazing and is always helpful. She has a smile on her face and terrific suggestions. Her delightful attitude and demeanor keeps us coming back to dine here. Vanessa is also amazing. Her bartending skills are the best and the new secret drink mule is absolutely perfect for all types of liquor lovers. We look forward to seeing Sharon and Vanessa at the Temecula location. The food quality is consistent and good. The drink menu is wonderful and always has a great variety. Keep the good work Sharon and Vanessa! read more

WOW!!!! My family and I seriously love Lucille's so much. The customer service here is always top notch, and we love the food too. On my son's bday, they made him feel so special and gave him a dinosaur birthday card. He carried it around for days. The bread in the beginning is soft and warm. The sides are so yummy like a backyard bbq, and the meats are delicious too!!! read more

Lucille's Smokehouse Bar-B-Que - 2 Meat Build Your Own - Barbeque Near Me - Temecula, California

We first went to Phil's eager to try their brisket and compare it with Lucille's (see my previous review here not too long ago). No St Louis style ribs no mac and cheese and no brisket at Phil's EVER ! And no substitution for the mundane boring sides that come with a family deal for the sides on the right which wasn't very exciting either because there's no mac and cheese. I couldn't see us spending over $100 for everything we didn't want so I said "We could leave". Everyone wholeheartedly agreed and Eddie said enthusiastically "Let's go back to Lucille's in the same mall". So much for our first time at Phil's BBQ which my experience rates 1 star. We arrived at Lucille's at 7:30 and the employee who seated us told our server he overheard us talking about brisket. She came to our table and said we ran out of brisket tonight. Well !!! But they did have St Louis style ribs. So Eddy ordered a full rack of those and pulled pork and 4 sides. At the end of our meal we were looking at the leftovers of the St Louis style ribs and saying to each other that they weren't as good as the last time we came to Lucille's when it was soft and fall-off-the-bone. The ribs we got tonight was all burnt black and had a hard beef jerky like crust on it that you couldn't eat. None of the Mexicans wanted to say anything like complain about the burnt ribs (said it was a cultural thing), so I said I'll tell our server. When she came to the table I showed her how hard the black crust on the ribs were and how we had to peel off the crust and set it aside on our plate because it wasn't chewable and definitely not fall off the bone and the ribs were all burnt black and carcinogenic. She took the plate of ribs to show her manager whom she quoted "yeah doesn't look good". So she came back to her table and said we have two choices. They will make us another rack of ribs. But we didn't wanna wait for another order to come out, as it was close to closing time and we were done eating and wanted to go home. Or two, get a refund for price of the ribs only. We chose the refund. It was a whopping $71. Eddy was paying. And I got him that money back, cos his "family" didn't wanna "say anything" (they said it was their culture) about the burnt ribs, so I said it for them. But I found tonight almost comical because it didn't turn out the way we wanted and we never got our brisket after going to two BBQ restaurants in the same night. Two Yelpers who had seen my 2 star Destination review and wrote me to try Calhoun's and Chef Brian at Wine Ranch Grill and Cellar, both in Murrieta, I invited me to try smoked tri tip, oxtails, etc at his restaurant. So we will try those places someday soon. read more

So glad I went! On the outside, Lucille's looked like some corny chain restaurant with slop for food. I've walked past this place often, thinking these thoughts. I was WRONG! Nice decor that reminded me of an old southern roadside restaurant. We were welcomed in and our waitress treated us like regulars. The burnt ends were just fatty enough to make them easy to the teeth and tasty to the tongue. Then rustic home made biscuits were fantastic and fluffy. The brisket was fair, flaky, and a little in the dry side and the pudding had great potential. We will be going back once we eat our leftovers..cause this was a LOT of food. read more

Lucille's Smokehouse Bar-B-Que - SMOKED PORK BELLY BURNT ENDS, TEXAS-STYLE BEEF BRISKET, BBQ CHICKEN HALF, corn pudding - Barbeque Near Me - Temecula, California

First time customers and we were not disappointed. Service was amazing, friendly and attentive. It was empty at the opening on a Monday, but I'm giving them the benefit of doubt that this is their top notch service at any given day or time. Food was excellent, the beef ribs were a little tough, but flavors for everything were spot on. The fried green tomatoes app, chef's kiss. The okra needs salt/seasoning in the batter, Mac and cheese was yummy, fries were crisp and fresh, the biscuits were warm and delicious, coleslaw was creamy, pork burnt ends was flavorful, the brisket was by far our favorite. Ended our lunch with a snickers ice cream pie, everything was amazing from start to finish. Will 100% return, thank you Courtnie for ensuring that we had an outstanding first visit to your establishment! read more

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Came in yesterday & we were excited because Lucile's is always good. We had a friendly server, she tried to upsell us a lot but you know that's her job. I love the huge jar they use for water, cute and awesome portion. I drink a lot of water everyday anyways so I liked the large jar. Don't have to keep asking for refills as often. My you pick two meal was good, the Mac and cheese and garlic mashed potatoes were delicious, the beef brisket had a little too much fat on it for me. The half chicken was good, just a lot of food. The bread rolls I have never really been a fan of in general, I don't like sugar on my food items that are meant to be savory. The butter would be great on the roll of the roll didn't have sugar on it. The nachos were pretty good, could have had more meat on them though. The chips were fresh and crunchy not stale. They had a snickers ice cream pie/slice dessert that looked amazing! I didn't get to try it though, hopefully it isn't seasonal and I can try it soon; although I have not seen it on the menu before. read more

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My friend made sure to remind me to talk about the biscuits. I did not try them but everyone was not disappointed. I had the tritip burger. Very delicious. The watermelon martini was very satisfying and a decent price. I would order these items again. read more

Lucille's Smokehouse Bar-B-Que - Watermelon martini - Barbeque Near Me - Temecula, California

Food was amazing. Crystal our waitress was very knowledgeable. She mentioned she's been working for this company for 11 years. Great service. I am a vegetarian and she assisted me on ordering. She was able to help me create a cauliflower burger(chicken burger). That's why I'm giving 4 stars vs 5. Ambiance is always great. Please add more vegetarian items. Happy hour menu is awesome. read more

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We all love a good Bar B Que Restaurant where you can enjoy a good meal.This time it was a poor choice while out shopping. The wait time and service was ok no issues considering near Christmas time. My issue for this review was the food. I was informed my platter was large enough for two (it was not) no problem, The issue was poor quality of food it had little or no smoke flavor, the Brisket was very fatty and tuff not what you're looking for eating Brisket. The 3bone ribs must been steam cooked before placed in the smoker there were no smoke ring or flavor what a disappointment when you want good BBQ. I'm not an expert or a Restaurant Basher I just enjoy a good meal away from home and show Restaurant owners where cutting corners often loses loyal customers. The Ambiance was loud and busy The Restaurant overall was nice. read more

Lucille's Smokehouse Bar-B-Que - Brisket Salad - Barbeque Near Me - Temecula, California

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We ended up here spontaneously on a rainy day when the sushi place we had planned on going to was closed. It was such a blessing in disguise, Sharon was our waitress and she was so incredibly kind and helpful the whole time. At the end of our meal she even took time to show up the smoker. She gave us every type of to-go container we could ever need, with fresh biscuits and even sauce to go. She even had lollipops of every flavor to offer us on the way out the door. Thank you for being so kind to us, would go back just for a chance to dine with her again! read more

Lucille's Smokehouse Bar-B-Que - Barbeque Near Me - Temecula, California

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Diner restaurant vibe, friendly staff and convenient location in the Temecula Promenade. The beef brisket is tender and tasty even without the bbq sauce but the burnt ends are too fatty and mushy-not crunchy burnt ends. My order came with 2 pieces of pork belly burnt ends and one of them was all fat and no meat whatsoever. But customer service is stellar!!! Izzy substituted my bbq beans for coleslaw because it was too spicy for me. read more

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This place is different and unique, food for the price of it isn't that special, a lil dark inside it feels it was stuck in the 70's era, it's clean organise, privacy and they have a lot of parking but it's a mall parking, service is top notch and that's the only reason I'm giving the 5 stars. The young tall gentleman unfortunately I can't remember his name read more

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Had an excellent experience at my first visit to Lucille's! Our sever was amazing! He was super personable, patient and funny :) We had a group of 10 people with a few kiddos. I wish I remembered his name, but the server was seriously top notch and very attentive! We had refills on our drinks and food came out as ordered. The food tasted really good! The barbecue was delicious and meat super tender. The Mac and cheese was average and a little bland, but the wedge salad, veggies, gumbo, ribs, brisket and salmon were delicious! The sauce options were all yummy too! I will definitely be back here! read more

Our server Sharon was AMAZING, and the food was delicious ! Thank you and Happy Holidays Lucille's ! read more

We ordered Lucille's to be delivered on a whim and were happy with our decision. Mostly. The food was packed with care in to go boxes and looked very presentable. All of it was flavorful and tasty! We did the lunch meal for two. Brisket was tender and tasty. Rib tips were tender and tasty. The JALAPEÑO CORN MUFFINS. Amazing. Mac and Cheese was delicious. Fried Pickles were yummy too. AND THE BANANA PUDDING. I need more, and honestly one of the BEST Banana Puddings I've ever had. My only small complaint. The prices were a bit high for the small portions we received. It was so good! We wanted more. And enough for leftovers. read more

Lucille's continues to be one of the best barbecue places out there in Temecula. We eat there quite often and it has never failed to have excellent barbecue. read more

Went to Lucille's for a random lunch on a Thursday and we had the best time. The bbq was tender and our server Sharon was welcoming, and so knowledgeable about the menu. Every single recommendation she made was spot-on -- not a miss in sight. She even suggested mixing the BBQ sauces (game changer ), which totally elevated the whole meal and made it feel like a true Lucille's experience instead of just dinner. You can tell Sharon genuinely cares about making sure guests have a great time, and that energy really sets the tone for the entire visit. If you're going to this location, do yourself a favor and ask for Sharon. She turned a great meal into an unforgettable experience. We'll absolutely be back because of her! read more

Food was great, restaurant was clean, service was good, the tootsie pops at the end is fun! Go get some good BBQ! read more

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My wife and I made reservations on Thanksgiving day. It was busy but thank goodness we made reservations. Saw a lot of grumpy customers waiting and trying to get in their last minute orders. Anyway, we share the Lucille Thanksgiving food entrees, and it was pretty good. The corn puddings was delicious. Everything was good. We were pleasantly surprised. Lucille host sat us at our booth. It was dark and hard to see the menu. We still had a good experience overall. read more

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Lucille's Smokehouse BBQ, 40748 Winchester Road, Temecula, CA92591. Barbeque, Smokehouse, Southern. The meat were done perfectly. The beef brisket were tender and tasty. The biegnets and New Orleans Gumbo were superb. Great customer service. read more

My daughter and I had a girls night out here recently and we decided it was time to go back to Lucille's. We picked a nice quiet night to go- we mostly had the place to ourselves. Our server was so kind, made helpful suggestions and was kind enough to warn us that we were ordering enough food for an army (we did anyway!) It was SO good. The meats were perfect, the cracked deviled eggs were to die for good. We snatched those up immediately. Needless to say we took a TON of leftovers home. Come here, bring lots of friends so you can try EVERYTHING! read more

We discovered this place when visiting family members in Temecula. Our aunt gave us a gift card, so we decided to try it out. Great choice! Excellent service. Our server didn't make us feel rushed when deciding on what to order. Food was phenomenal. Ordered their chips and dip for appetizers. The full rack was our main course, which included mac & cheese and coleslaw. The place was nice and clean. Three different flavors of their bbq sauce were available on the table, as well as available to purchase. Will definitely go back here and will for sure purchase one or two of their bbq sauce. However, it's about an hour drive from home. read more

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Portions where horrible, had to go somewhere else to eat cause I was still hungry even thought I spent like 60 bucks for my self

Sunday 3pm walked in to a virtually empty restaurant with a party of 14, more empty tables than you could count. I was told it was a 40min wait. Ok, after 10 minutes we all decided to wait in the bar. After standing at the bar for a solid 5 minutes, while the bartender had her back to me, I couldn't help but see she was socializing with another employee at the far side of the bar. I asked her about the brand of grapefruit juice because it matters, and she got in a huff Over it. Tried to order a drink and she just walked away. Took her several minutes to return, I ordered grapefruit and vodka and asked her if she'd get our drink order at the 2 tables closest to the bar. All I got were dirty looks for the next 30 minutes. She was too preoccupied waiting on a table of 2 next to the exit door to wait on 9 adults and 5 children. I cannot believe she flat out ignored us for a solid 30 minutes. Then someone happened in to the corner table alone, she did not hesitate to jump right on his order. Must have returned to wait on him 3 or 4 times all the while ignoring 14 thirsty customers. She (Courtnie) made it clear to all of us who was the boss. And she wasn't even busy. read more

My family and I went on a birthday lunch with a party of 7. We normally go to Victoria gardens but thought we would switch it up this time. The food was delivered fast and hot! Our waitress was Sharon and she was absolutely AMAZING!! My family is chaotic.. baby throwing food, family can't figure out what to eat... etc etc. Sharon was patient and kind, understanding, you name it! Very very great waitress by far better than anyone I've came by in a long long time. Thank you Sharon for making our birthday so enjoyable! I will absolutely coming back in February for the rest of our families bdays read more

We've lived in Temecula for over 7 years and had never been to Lucille's BBQ. Luckily we received a gift card and decided to try it out for lunch today. Wow!!! We have been missing out. The atmosphere is funky and unique. Service from start to finish was above and beyond. The host, support staff, and especially our server Sharon!!!! She explained the menu thoroughly, highlighted the weekly specials and signature sauces, even gave us a tour of the smoker! Definitely a must try. read more

It saddens me that I have to write a bad review about Lucille's. This restaurant is one of my faves but not this time. I'm so disappointed in the food, our server and their management. Clearly our server is not to confident in herself or her job and it shows. Not only did CHRISTINE (our server) try and do a favor for us THAT WE NEVER ASKED FOR. She had her manager fooled too. This lady got us yall. On top of overcharging us (keeping our money) for our food my aunt still tipped her. I guess you just can't be a blessing to everyone these days. NEVER GOING BACK THERE.. read more