I have used the soft gels for vaginal moisture & comfort during intercourse. I have found that they truly do work without having to add any additional hormones. read more

I place this order through a Facebook ad for a Buy-2-get-1 free product and it included a $15 free gift card and nowhere do I remember checking any box that said recurring subscription. This product didn't really work for me and I wanted to use their 120 day guarantee but I was denied because they say I "signed up" for a recurring subscription. Their return policy is only for a one time purchase. 30 days after I placed the initial order, worhout any warning email, they sent me another three bottles of the product which I am now not able to return, even though I ask for a cancelation within minutes of the confirmation email placing my order. They also never applied my $15 gift card to that order. I hate companies that have these "loophole" return policies. I am now stuck with 1 open and 5 unopened bottles of a product that doesn't work for me and I'm out a $120. read more

Lubracil - BUYER BEWARE!! - Vitamins & Supplements Near Me - Austin, Texas

This company is TERRIBLE. DO NOT ORDER FROM them. I ordered a subscription for this product and they wanted to UPCHARGE me for a trial of 'wellness products' for $29. They have all kinds of extra ingredients so that I can't use any of it. Then they charged my account $200 for a renewal of the wellness box after 31 days. but their policy is that it is actually a subscription and if you don't cancel in 30 days. (no warning) YOU WILL NOT BE ABLE TO RETURN OR REFUND IT!!!!! I call customer service and they are zero help. Repeat: this company is a huge scam. Do not buy from them!!!!!!! read more

Do not buy this product! Terrible company with no return policy - absolutely a scam. It's so sad that they're praying on women with low libido due to per or post menopause. The products absolutely do not work. My doctor even said there's no value in these at all. The company requires you to have a 60 day subscription and pay for two different subscription times one for $74 and one for $114. Then they claim if you use it for 60 days, you'll get 120 day money back guarantee for all unused products. Think about that... How would you return unused product products if they tell you, you must use it for 60 days. It takes them days days to return your emails and then they start negotiating a 50% discount. Scam, scam, scam. They do not stand behind their products. Ladies, this won't help you. read more

I feel like I got scammed on this. Have taken the gel capsules for 20 days and noticed NO RESULT whatsoever. No, I'm not going to buy another 30 days worth to try it for 60 days as they recommend. I bought these from Amazon to be safer, but I feel like I was ripped off, paying $50 for a 30 day supply. read more

garbage company who refuses cancellation and refuses return. Dont waste your time. also trick people into subscription services.

Beware before you sign up for a subscription. They state on their website, "cancel anytime" but that is not true. I have been trying for a few months to cancel, and they won't respond at all. This product simply DOES NOT work for me so of course I want to stop the auto-payment to stop paying for something I won't use. So, now I will have to contact my bank, report them to the BBB, and probably cancel my card account and get a new one issued so they can't continue to auto-charge my present card - all because they continue to ignore my cancel request. I owe nothing. read more

I ordered this sensation serum by lubracil and it was buy 2 get one free, no where did it state that i would be enrolled into a subscription, when I contacted them they said I was yet I never was. No where on there site for the buy 2 get one free did it state it was a subscription I even searched to make sure.. now im being charged another $60 for 3 more bottles its only been a month I havent even barely used the first bottle.. when contacting g them they said I could not return the 3 bottles just sent to me and that I was to pay for them anyways. I would not recommend this company as they are a scam. read more

Lubracil - Vitamins & Supplements Near Me - Austin, Texas

Do not buy, I was looking for a trial box of products. Little did I know it automatically signed you up for a subscription. I asked to return an unopened box for a refund. They said no because I had a subscription that I was unaware of. DO NOT BUY UPSELL SCAM. read more

Do not fall for this product Which is pure placebo. During the ordering process you are bombarded with an upsell scheme and there is no clear warning of automatic refills. And no email warning that they are sending more products and charging your account. I called customer service as soon as I saw the email of order confirmation that I did not place and was not aware of enrollment. They still tried to upsell me. I had to repeatedly request cancellation. They refused to refund. read more

My original order was charged and sent. 2 1/2 WEEKS later they charged my bank account $49.91. I didn't order anything. The charge said VIP SERVICE. I didn't sign up for VIP EVEN THOUGH IT SAYS FREE. I didn't ACTIVATE their VIP SERVICE. BEWARE!!! read more

As others who've reviewed this compan, they charge extra shipping for "free" box of other products, put me on three subscriptions I had no idea I had signed up for, although I only wanted one order of pills to try out their products. Like other reviewers, no one answers the phone at customer service, very slow call backs if at all, emails eventually get a response. Rep was rude when they did call back. Not sure product is working. Won't be purchasing anything else from this company. read more

The absolute worst! First it took forever for it to even arrive then immediately I was charged for more product. I reached out immediately to cancel. They refused. I then said I would return the package once received. That's not allowed either. Stay far away from this scam!! No matter how many times and ways I say cancel they do not and are very rude. Scam!!! Beware!!! read more

Product does not really work in my case. Ordered 6 mos. supply. Used product for almost 2 mos. not helpful.

Do not believe one time purchase! The day after I received my order I got a $49.91 charge (which was 14 days after my initial order of $99.97 ONE TIME PURCHASE). I immediately emailed customer support and called customer support well before 5 pm eastern and I have done the same daily until today Monday December 29, 2025. Still no response from the company. They will not answer the phone and will not respond to emails. I disputed the second charge with my credit card company. The softgels gave me violent diarrhea similar to salmonella so I do not recommend. I had to stop using. read more

The company has not honored my continued requests to discontinue shipping/billing me their product. I NEVER selected a subscription and yet they keep billing me. It finally stopped for 3 months and out of nowhere the shipping/billing started. My doctor recommended that I stop taking the product as I have colitis and the product causes irritation to my bowels. read more

Horrible predatory company with deceitful website. It is impossible to check out of their website without ending up with subscriptions. They will then charge you and even if the order has not been fulfilled, they refuse to cancel and refund. The customer service is not existent and the people answering the phone are obviously given a script that they cannot deviate from. There are no supervisors to help you fix the problem. Essentially, they are corporate thieves that are out to squeeze as much money as possible out of the women that may try their products. read more

DO NOT order from this company. The cream which I used one time caused itchiness and distress, so much so that I'm still suffering days later. I asked for a refund and their refund policy is so strict as to be ludicrous. You have to use it for 60 days - why would I when one use caused so much pain. They do not refund for side effects- which are not spelled out anywhere on the website, on the box the cream came in nor any insert in the Box or on the tube itself. Dangerous and deceptive practices, preying on vulnerable menopausal women looking for any kind of relief. Stay far away, don't waste your time on this trap of a company. read more

I ordered the gel caps and they sent me supposedly a complimentary cream and additional supplement to go with it. They said it was guaranteed. NO GUARANTEE, NO REFUND and YOUR AUTOMATICALLY PUT ON A SUBSCRIPTION WITHOUT KNOWING IT! Money is taken from your account prior to receiving the product and that's when you discover you've been put on a subscription! When I emailed them asking for a refund they immediately sent me a email back stating there are no refunds! They only cancel the subscription and now I'm stuck with $85.00 worth of products I didn't order or want. I checked trustpilot and the BBB. Common Complaints (Synonyms of Issues): Subscription Issues: Many users on Yelp](https://m.yelp.com/biz/lubracil-austin) and [Trustpilot feel trapped by involuntary subscriptions and report difficulty in stopping future shipments. Billing/Refund Complaints: Reviews frequently mention that the company is "predatory" regarding unwanted charges, with reports that they refuse to issue refunds even if orders are not fulfilled. Poor Customer Service: Users have reported that customer support is unhelpful or scripted. Note on Trustworthiness: The Better Business Bureau (BBB) notes a pattern of complaints and an advertising review of the company. Reviews on platforms like Trustpilot have many others that report serious issues read more

I've been using the softgels for almost a year. No benefits whatsoever. Also ordered another product on a 1 time only and was set up for subscriptions. I decided to cancel the additional product and when it was time to receive the softgels my credit card co. denied the charge due to complaints received on this vendor due to unauthorized charges from other customers. I decided it was time to cancel due to the fact the product is not working for me and the additional information from my financial institution. read more

Unable to resolve return of product. They added other charges also. It ended up being almost 500. For 5 bottles of different supplements. The phone people dont listen just talk over you read more

DO NOT ORDER FROM LUBRACIL. they scam you into a subscription sign up. Send products never ordered and charge your cc after sending unordered products. They are impossible to reach. Their promise of easy returns and refund is a lie! If you read their return policy closely it says all sales are final! LUBRACIL is not a company that you can trust. ALL THEY WANT IS YOUR MONEY. THEY DO NOT DESERVE TO BE IN BUSINESS. I do not trust what's in their products after all the lies and deception. Why would I ingest anything and believe what they say. PLEAS DO NOT ORDER FROM Lubracil read more

I bought this supplement online after wasting money on so many products offline, this daily drive and desire support supplement has improved my drive and steadily enhance my mood and sexual desire. I feel more energized and confident. The effects were smooth and it makes intimate moment more enjoyable with no side effect. i love the fact the ingredients are herbal extract. read more

I placed what I thought was a one-time order from this company. A month later I was notified of a 2nd order coming. I immediately contacted them to cancel. They stated I had requested "expedited" shipment which automatically signed me up for a subscription. They claimed it was "clearly disclosed" at checkout. After seeing the number of similar complaints on the BBB website the disclosure is not clear, as stated. Additionally, the order took weeks to receive, so it was never expedited in the first place, which they acknowledged. This is a dishonest company and I don't recommend doing business with them. Linda E. - Denver, CO read more

The sensation serum I got here was actually a game changer for my dryness and itchiness. This serum is so gentle on the skin leaving no irritation or rashes after use. It moisturizes, lubricates and the peak of it is that it increases sensitivity. read more

I got the lubracil multi-symptoms relief supplement for hair and skin few months ago after trying so many hair moisturizer products without changes in my hair. Until when i tried the lubracil supplement, I started noticing changes in my skin and hair after few weeks of taking the supplemet, no more dry hair and dry skin. my hair feels soft and my skin glows differently. I'm so happy with my new skin and I'm glad the supplement did a good job. read more

if I could give them zero stars, I would. Their products did nothing for me, and I returned the unused portion per their instructions, which included paying for the shipping myself and providing a tracking number. They received my product, but three months later, I have still not received my refund. I have contacted them multiple times and keep getting the answer that they have expedited it to the highest level. Still no refund. They are a scam. read more

They automatically sign you up for subscription and even after you cancel it immediately they don't refund or let you return

this company has very deceptive practices! one if their products caused burning and blistering and they did not want to honor their 60 day guarantee! they said that was a temporary side effect. I don't know about you , but that product is not going anywhere near my genitalia after that ! they also sign you up for recurring orders with that info buried in the fine print. very poor customer service . I am disputing the charge read more

This product has changed my life. The customer service is amazing. After 3 months of taking this product my life changed. I am now on a subscription because the price I get is much better than a single item. Don't waste time on the OBGYN. They easily modify my subscription if needed. 5 stars for this life changing product!! read more

SCAM - will not let you go, send emails within 15 minutes of each order thanking you for an order and then another one telling you it was shipped. Will be contacting my bank and contesting any charges to my credit card. read more

Order placed & money taken 10/1/25. After 2 months of empty promises of expediting URGENT ATTENTION to FULFILLMENT, NOTHING!!! No deliver, no refund! read more

Direct purchases through their website are designed to mislead customers. NO preview of items ordering and then bingo, it's gone. Hit my credit card within minutes. I emailed them 10 mins later to cancel my order completely. Got a zillion bot replies that they're working on it. Received it almost a month later, but the whole while they were saying it was "shipped" and couldn't be stopped (within 10 minutes?). Now I fought to get a return authorization, which required pictures to be emailed, prior to shipping. Sent them the tracking number, as required. Finally got an email saying they'll let me know when credit is issued. Been 2 weeks now and I get the bot answer, we're working on it. Tried to get my credit card to fight for me because you should be able to cancel within minutes and I provided all my email efforts. They proved they shipped it (almost a month later with the unwanted items) and so I lost the dispute. Now I sent the product back, they have it, no refund. Bots run the service department and this company may have a good product, but you"d better use Amazon so you don't get scammed in to product you don't want and cannot return or even get a real response that means anything. I'm out $300 and ...this company and read now, that others have the same opinion. read more