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    Ann Shippy, MD

    3.7 (16 reviews)
    Closed 9:00 am - 4:00 pm

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    2 years ago

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    1 year ago

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    4 years ago

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    5 years ago

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    10 years ago

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    11 years ago

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    12 years ago

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    16 years ago

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    Ask the Community - Ann Shippy, MD

    Review Highlights - Ann Shippy, MD

    Dr Shippy has been extremely helpful, considerate and caring as we navigated moving to a safe environment.

    Mentioned in 12 reviews

    Read more highlights

    Robert Ondash, MD - Waiting area in our clinic.

    Robert Ondash, MD

    (7 reviews)

    Dr. Ondash is a great doctor and I highly recommend him--I've been seeing him for about a year and…read morea half now, and he listens, is respectful, and has never done or said anything that gave me cause for concern. He has helped me with my health issues and is responsive on the portal and in appointments. I hardly believe the negative review of Dr. Ondash on this site, and I cannot fathom him behaving in any other way except professionally.

    We had a terrible experience with Dr. Ondash at this location. If you are looking for a quick…read morereview on whether to go to this place or use Dr. Ondash as your family physician, I'd strongly recommend against seeing him. Go to another physician or a different company/location altogether. My wife wanted to get a check up and some blood-testing work due to not having done so in quite some time. In addition, she was concerned about a certain condition as she had been experiencing symptoms and wanted to double check. Against medical practice, the nurse attempted to diagnose her as "needing more sleep" prior to the doctor even entering the room. The nurse proceeded to go outside and joke with the other nurses and doctor that my wife thinks she has a condition and doesn't know what she's talking about. Dr. Ondash entered the room with a very abrasive and condescending manner immediately (probably because he was making fun of my wife with the nurse and had already summed us up as "stupid" or something). He began a rapid fire series of questions and rolled his eyes at my wife's answers. He was very short and immediately disregarding any symptoms she pointed out and treating us like we were dramatic and/or stupid. Side note: it's funny he thinks we were "stupid" as I have a graduate degree from Johns Hopkins and my wife is attending medical school herself. This is not to brag, but to demonstrate that you should treat people respectfully as you never know their background or who they are. Dr. Ondash proceeded to ask my wife where she is attending medical school and what year she is in. After answering, he scoffs and rolls his eyes and turns away. I'm wondering what this has to do with us being at the doctor to get her symptoms and health checked upon? On top of all of this, Dr. Ondash proceeds to "check" her heart inside of her shirt (near her breast). He obtained consent to listen to her heart inside of her shirt but did not obtain consent to lift her bra. I know for a fact it is required for physicians to ask and let the patient know what they are doing beforehand with regards to that. If someone forgets or it was an accident, that is understandable, however, when Dr. Ondash touched her like that on top of the condescending, unprofessional behavior it was appalling. He then goes on to dismiss all of her symptoms and concerns in a condescending manner. Again, insinuating that we are stupid or dramatic. He begrudgingly says he will do a blood test but that it probably won't show anything (1. how the heck does he know 2. we are paying for this test, why is he so angry about us trying to get a blood test?). The entire experience seems to border on medical malpractice. The entirety of our first time visit to this place with Dr. Ondash was bizarre, unprofessional and discourteous. I would tell anyone I know to avoid Dr. Ondash for any type of medical needs. I'm not sure if the entire Premium Family Physicians company is like this, or other physicians at this location, but Dr. Ondash is definitely someone to steer clear from if you're looking for medical assistance. I don't remember the name of the nurse who mocked us, but a physician should know better and be more ethical than to dismiss and mistreat a patient. It was such a bad experience, we will be communicating and seeking some kind of repercussion from the higher ups at the company for this situation.

    Michael E Killian, MD

    Michael E Killian, MD

    (23 reviews)

    University of Texas

    He may be an amazing doctor, but I'll never know . . . because his staff gave me a weird runaround…read more My insurance company said he was taking new patients. I phoned his office. They confirmed that he was taking new patients. They said they'd email me the paperwork. I spelled my email address v-e-r-y c-a-r-e-f-u-l-l-y. No paperwork. Next day, I phoned his office again. I said I hadn't gotten an email, maybe because they hadn't spelled my email address correctly. I spelled it again v-e-r-y c-a-r-e-f-u-l-l-y. No paperwork. So I went to the office. I asked to fill out the paperwork then and there, and they gave it to me. When I turned it in, they said someone would review it and call me to make an appointment. Did they? You guessed it. No call. So why would a doctor claim to be taking new patients when he really isn't? Is it some quirky insurance thing? I just don't get it. ¯\_(ツ)_/¯ P.S. The day after I left this review, his office called me to schedule an appointment. Needless to say, I declined. So I guess he is taking new patients (at least when prompted by a Yelp review). But then why the runaround???

    I've been a patient of Dr. Killian for about six years now and I feel very fortunate to have him as…read moremy primary care physician. He's highly competent, friendly, and an excellent communicator. As others here have noted, one never feels that he's in a rush to wrap up his time with you and move on. He takes time to engage in a conversation with you, to listen to your concerns and questions, and to address them thoroughly. For me, good communication is the most important quality I look for in a primary care doctor, aside from a basic confidence in his/her competence. Dr. Killian has helped me better understand my various medical issues and articulates his treatment goals and methodologies in an exceptionally thorough and understandable manner. I have a fantastic cardiologist who is also an excellent communicator, but I have often found myself with Dr. Killian explaining and helping me understand my heart issues more completely than I would listening to my cardiologist alone. He is thorough in integrating test results and other information from the cardiologist (and other specialists) into my patient records to maintain a complete understanding of all my ongoing medical issues. I could scarcely ask for more than that. His group practice, Red River Family Practice, is well-run, and I have encountered very few of the office/administrative frustrations I have at similar group practice offices. Reading some other less-than-positive reviews here, I'm reminded that no single physician is likely to be the right fit for every patient, each with their unique concerns and expectations. That said, Dr. Killian is a perfect fit for my priorities and expectations, and his competence and professionalism provide a rock-solid foundation to support those preferences. Three cheers and five stars for the good doctor, Michael Killian!

    Raymond C Paxton, MD

    Raymond C Paxton, MD

    (2 reviews)

    I've been going to Dr. Paxton for about 5 years. He's always patient, listens carefully, and asks…read moreprobing questions. I feel that I'm getting great advice and care from him. The other Yelp review is not about Dr. Paxton, but about his response to canceled appointments.

    I have written very few reviews on Yelp, but I felt this warranted a review. It's very rare that I…read moream wildly disappointed in a vendor/doctor/retail store, etc. But, when I am this disappointed, I think it's important to share it. I just received a cancellation at 8:30 a.m. for an appointment I had today with Dr. Paxton at 1:30 p.m., which I intended to make. The reason for his cancellation: I had canceled too many times in the past (from what I understand it was five times). Let me give you some relevant background. First, I intended to make this appointment today - I didn't cancel it. Second, I always gave him more than 24 hours notice or, at least, 24 hours of cancellation, with the exception of one time, when I had the stomach flu and didn't know I would need to cancel (I got it overnight). Third, I work two jobs so I'm VERY busy. I don't know until a couple of days before an appointment, whether I'll be able to make the appointment. I think 24 hours notice for each cancellation is more than sufficient, even if I canceled twice as many times. Every other doctor and clinic in this city thinks that's sufficient notice. Supposedly, Dr. Paxton made the choice himself not to see me. The ironic part is that he didn't give me 24 hours notice, but he expects more than that from me. Hmmm....interesting...I've decided I don't want him as a doctor and maybe most of you should rethink whether you want him as a doctor either...

    Ann Shippy, MD - internalmed - Updated May 2026

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