I have written very few reviews on Yelp, but I felt this warranted a review. It's very rare that I am wildly disappointed in a vendor/doctor/retail store, etc. But, when I am this disappointed, I think it's important to share it.
I just received a cancellation at 8:30 a.m. for an appointment I had today with Dr. Paxton at 1:30 p.m., which I intended to make. The reason for his cancellation: I had canceled too many times in the past (from what I understand it was five times). Let me give you some relevant background. First, I intended to make this appointment today - I didn't cancel it. Second, I always gave him more than 24 hours notice or, at least, 24 hours of cancellation, with the exception of one time, when I had the stomach flu and didn't know I would need to cancel (I got it overnight). Third, I work two jobs so I'm VERY busy. I don't know until a couple of days before an appointment, whether I'll be able to make the appointment.
I think 24 hours notice for each cancellation is more than sufficient, even if I canceled twice as many times. Every other doctor and clinic in this city thinks that's sufficient notice.
Supposedly, Dr. Paxton made the choice himself not to see me. The ironic part is that he didn't give me 24 hours notice, but he expects more than that from me. Hmmm....interesting...I've decided I don't want him as a doctor and maybe most of you should rethink whether you want him as a doctor either... read more