He may be an amazing doctor, but I'll never know . . . because his staff gave me a weird runaround…read more My insurance company said he was taking new patients. I phoned his office. They confirmed that he was taking new patients. They said they'd email me the paperwork. I spelled my email address v-e-r-y c-a-r-e-f-u-l-l-y. No paperwork. Next day, I phoned his office again. I said I hadn't gotten an email, maybe because they hadn't spelled my email address correctly. I spelled it again v-e-r-y c-a-r-e-f-u-l-l-y. No paperwork. So I went to the office. I asked to fill out the paperwork then and there, and they gave it to me. When I turned it in, they said someone would review it and call me to make an appointment. Did they? You guessed it. No call. So why would a doctor claim to be taking new patients when he really isn't? Is it some quirky insurance thing? I just don't get it. ¯\_(ツ)_/¯ P.S. The day after I left this review, his office called me to schedule an appointment. Needless to say, I declined. So I guess he is taking new patients (at least when prompted by a Yelp review). But then why the runaround???

I've been a patient of Dr. Killian for about six years now and I feel very fortunate to have him as…read moremy primary care physician. He's highly competent, friendly, and an excellent communicator. As others here have noted, one never feels that he's in a rush to wrap up his time with you and move on. He takes time to engage in a conversation with you, to listen to your concerns and questions, and to address them thoroughly. For me, good communication is the most important quality I look for in a primary care doctor, aside from a basic confidence in his/her competence. Dr. Killian has helped me better understand my various medical issues and articulates his treatment goals and methodologies in an exceptionally thorough and understandable manner. I have a fantastic cardiologist who is also an excellent communicator, but I have often found myself with Dr. Killian explaining and helping me understand my heart issues more completely than I would listening to my cardiologist alone. He is thorough in integrating test results and other information from the cardiologist (and other specialists) into my patient records to maintain a complete understanding of all my ongoing medical issues. I could scarcely ask for more than that. His group practice, Red River Family Practice, is well-run, and I have encountered very few of the office/administrative frustrations I have at similar group practice offices. Reading some other less-than-positive reviews here, I'm reminded that no single physician is likely to be the right fit for every patient, each with their unique concerns and expectations. That said, Dr. Killian is a perfect fit for my priorities and expectations, and his competence and professionalism provide a rock-solid foundation to support those preferences. Three cheers and five stars for the good doctor, Michael Killian!

Dr. Perez is my PCP as referred to by the reputable Dr. Gwendolyn Miller when she retired. I am so…read morethankful to have such a thorough professional on my medical team! I went in for my first annual exam and she was able to summarize all of my case notes and needs while offering solid suggestions. My wait time was only 10 minutes and I was able to check in online. The front desk staff were extremely helpful and pleasant. Dr. Perez is a very good listener and I feel encouraged by the oversight of my overall wellness plan.

Dr. Perez is the absolute best. She is compassionate, knowledgeable, and listens to you. I couldn't…read morerecommend her enough.

Courtney is wonderful. I've been seeing her for the past 2 years. She is kind, answers all my…read morequestions and is an active listener. The office tends to be busy (likely since it's right by UT) but the staff greets me quickly every time.

I have been a patient of Dr. Nguyen since moving to TX in 2023 and I am very happy with the care I…read morereceive. She is personable, attentive and I never feel rushed. She is thorough and remembers small details from previous appointments. She is a great physician, I highly recommend!

Dr. Maltz is a one-woman wunderkind!…read more She took me from a 30 lab Christmas tree (half red, half green) to 29/30 green in less than 2 years. If that sounds like a long time, (a) you don't understand medicine, (b) you haven't been suffering long enough. What a wonderfully warm woman. Although not a fan of many of my life choices the didn't "tsk" or such. She worked with who I am and made me better. In more ways than the lab work can show. Truly a healer.

I didn't have a great experience with Dr. Maltz. I had to fill out a pretty extensive questionnaire…read morebefore our first meeting, and then she spent most of the meeting asking me the same questions (sometimes twice, as she wasn't fully listening). For the fee she charges, I was let down by the experience, and her recommendations. But maybe that was a one-off and hopefully she is much better most of the time:)

Best MD I've ever had. Dr. Miller really takes her time with each patient. It's worth allotting…read moresome extra time for waiting and visiting during your appointment. When she is with you, you have her full attention. You'll get a comprehensive, thoughtful analysis, whether it's for a specific problem or a regular checkup. I think it's wonderful that she serves as a faculty member. Hopefully she's out there creating more docs like her!

I had basically given up on primary care before finding One Medical. I was using Austin Regional…read moreClinic and waiting months for appointments, never really able to establish a relationship with a doctor, and never able to get an rx when I was sick, meaning I was also relying on UrgentCare for strep tests or a UTI. One Medical is so amazing. Yes, you pay a membership fee, but then, YOU CAN ACTUALLY SEE A DOCTOR. Like, the day you need to. Or, you do a video chat, or send your doctor a message that they actually respond to in a timely manner. The app is also super helpful and efficienct. They have this great feature that you can get immediate help for certain things like colds, yeast infections, or ordering a lab test. You fill out the information in the app, and someone gets back to you right away, putting in the lab visit or sending the rx to your pharmacy. I really don't think I have ever had medical access that is responsive and available when I need it. Their lab is open for drop ins throughout the day, and I have never waited more than 15 minutes to be seen. It is just really excellent service. I hope it stays this way!

This practice is the best GP/family medicine experience I've ever had. There are almost always…read moreappointments available within the next 24 hours. They stick to their schedule well, I've never waited more than 5 mins over my appointment time. They have a lab in-office, so you don't have to go to a separate place for bloodwork. The doctors are respectful and kind - I really like my regular GP, but if he isn't available I'll see one of the other doctors and they are amazing too.

Great guy, and actually listens to your concerns. This is the best doctors office I've found in…read moreAustin. Awesome!

Convenient downtown location. Easy to get a appointment and he takes the time to talk to you and…read morefind out what is wrong. For anyone who has mobility issues you cross the sidewalk and you are in the office. So glad we found him.

Dr. Klocek is the best. He always listens, never rushes and does complete tests. I never have…read moretrouble getting an appointment.

This doctor was highly recommended by a colleague at Dell- and indeed it seems he is a very good…read morespecialist and a great easy-going person. I was a new patient, yet they treated me with dignity, gave me the first available appointment. I arrived promptly, and waited unusually short time in their very clean and bright comfortable waiting room. The doctor interviewed me patiently and showed sincere interest in my health issues- not just the usual superficial small talk. I've been to many doctors who can't wait to "get rid" of the patient- in and (pop) out. Here I did get some personal attention which, I must say, made a big difference. After making sure he understood well what my condition was, Dr. Klocek prescribed a medicine that improved dramatically the way I felt. I think it is a high-tech antibiotic. Made so much sense, after a 5-6 days long struggle to get better with over-the-counter pills & syrups (NyQuil, DayQuil, Robitussin etc.) I was already at the end of my hope and patience. I thought I would miss my upcoming trans-atlantic flight. Thanks to Dr. Klocek I am up and running again... well, walking I'd say. I hope I won't be getting sick any soon. But if I really have to see a doctor, I would gladly visit Dr. Klocek again.

You will NEVER find anyone more invested in you than Dr. Miller. You walk in and you instantly feel…read morea sense of calm. I have been with Dr. Miller since May of 2017. I have never felt more cared for and heard in my entire 47yrs of life. She offers a variety of care. She goes beyond just your physical care, she is invested in your mental well-being too! Her team and office staff are dedicated to making you feel comfortable! She has a snack place in case you missed lunch! She even offers a variety of beverages to wash it down with! The whole team is amazing... I want to put beautiful college educated words here, but they haven't created the language to express how amazing I feel with Dr. Miller, Her P.A. Hope Brent, her Office staff Maria and Kristy. I LOVE this practice and everything that makes it beautiful. P.s. it's definitely the people that make it beautiful.

This is my first experience with a concierge medical service, and I'm not sure I can ever go back…read moreto a "regular" medical practice again. Joining Premier Health has truly been a life changer for me, literally. Dr. Miller and Hope have truly been a revelation for me. Their availability and communication is unlike anything I've ever seen from a doctor before. As long as I'm in Austin, I'm with Premier for life.

I plan to die with my boots on…read more For my 300th Yelp review, I'd like to give special recognition to my family's trusted internist of 14 years, Dr. Johnathan Klocek. He's the man who's helping me keep said boots on! This is a man who is super friendly and attentive. He takes the time to listen to my concerns and he addresses them thoroughly. I always leave feeling well cared for, both physically and emotionally. Whenever we have needed urgent medical attention, he has gone out of his way to accommodate us. Dr. Klocek is a relatively young man considering his level of expertise and experience. This is comforting as I figure he just might see me out. He has seamlessly adopted his practice to offer remote consultations. Recently, he moved to a new building with modern offices, not far from Ascension Seton where he is affiliated. In a world where rushed appointments and hurried conversations are the norm, Dr. Klocek is a fantastic stand out in genuine care.