Amy Kowalski is my all-time favorite health specialist. She is literally incredible on every level…read more She feels like a sister that cares so much about your well being but is totally cool not hearing from you except when you need her. Lol. I'm 43 and have dealt with chronic illness for many years. I'm pretty much a Subject Matter Expert on being a patient as I've seen so many doctors and practitioners. 2.5 years ago I moved to Austin and just happened to choose IFH to get started with a doctor in my new city. Today I sit here in the office waiting for an appointment to see Amy and I think about how lucky I was 2.5 years ago...and I just hope she never leaves. Also it's because of her that I FINALLY got diagnosed with a rare sleeping disorder after almost a decade of suffering and seeing specialists. She listened and was constantly in a diagnostic mind frame with me. I can't recommend her enough.

I've been a patient here for 10 years and I'll be seeking a new PCP after my last visit. I…read moretypically see Amy, though had Dr. Guerra for one visit. They are both pleasant with good bedside manner, and the care is fine. However, I can no longer tolerate the billing practices. If you go for an annual wellness visit, you WILL be charged for numerous assessments that were not performed, or for a higher level of care than what was actually provided (in other words, upcharging). I used to overlook this because I had great insurance and it would usually be a $25 copay. Now that I have a high-deductible plan, I refuse to pay over $200 for an annual wellness visit that did not have any diagnostic elements. At my last visit, charges included: -99396 Established patient periodic preventive medicine examination age 40-64 years (yes, this is legitimate) -99214 Established patient office or other outpatient, visit (This is an upcharge. I did not discuss ANY topics besides immunizations, cancer screening, and contraception. These are all components of a wellness visit. A provider cannot charge for both of these visit types) -96127 Brief emotional or behavioral assessment (This charge was for a standard mental health assessment that is considered preventative screening. If you fill out a PHQ-9 and GAD-7 at check-in, they will charge you for it without telling you. You will not be given the option to decline these forms.) -99497 Advance care planning by the physician or other qualified health care professional (This is a flat-out lie. There was absolutely no discussion of advanced directives at my visit.) Lab assessments - Amy ordered a slew of expensive hormonal tests without my consent, and now I'm on the hook to pay Quest. I didn't discuss any concerns that would necessitate a hormone work-up. I have contested the bill with my insurance company. Honestly I am not sure how Inspire stays in business because the billing practices are so blatantly fraudulent.

I've had some good doctors over the years, but Dr. Prajapati stands out as one of the best. She is…read morehighly intelligent, and she stays up-to-date on the latest studies in the medical field. I'm always impressed by how effortlessly she can answer any of the questions I have about health. She's also very down-to-earth and friendly. That's not necessary a quality I require an MD, but it's nice to have a GP who I feel comfortable talking to about whatever health challenges I face.

Would love to be able to rate this physician and medical center based on an actual visit but am…read moreunable to as they cancelled my three upcoming appointments made through Zocdoc and never made a single attempt to contact any of the patients attending the appointments, myself included, to notify, explain, or reschedule. Guess where I won't be going for any of my future doctor visits.

The doctors and staff at Steiner Ranch primary care are beyond wonderful.!!!!! I usually see…read moreWendy , PA, and am always very pleased with her expertise. She is kind and listens to my concerns. Wendy is very knowledgable with all different kinds of medications. Wendy confers with Dr. Chou , and I am happy with his input. The front desk staff is beyond helpful and is very attentive to the patient's needs. The nurses provide caring service to all of us. Just know that when you go to Steiner Ranch Primary care...you will be well taken care of!!!!!!!

I have been a patient of Steiner Ranch Primary Care for quite a while now and was always very happy…read morewith their service and convenience. However, since the absence of Dr. Miller, things have gone downhill. I tried about a month ago to refill a recurring prescription and was told I'd need to be seen by Dr. Claudia Legere before I was given a refill, however she was on vacation for a week - oh well. Since then. I've tried to get in three times for various reasons (including that refill) and could never get in within 3 days. Yesterday I came down with something nasty (bronchitis?) and thought, "great, I'll make an appointment, get an antibiotic, and finally get that refill." I called them up and was pleasantly surprised to get an appointment the next day at 12:45, which I repeated back to them and immediately wrote down.. No such luck! I got there early, pleased to see NO ONE in the waiting room only to be told that they had me down at 11:45 and could not see me, and no, they wouldn't refill my prescription. I asked why they didn't call me at 11:45 - I live two minutes away and could have been there immediately. The reception said, "we don't do that, we assume you forgot." That was the last straw! I called River Hills Family Medicine (in River Place) and explained the situation. Even though I was a NEW patient, they got me in immediately. Their staff is pleasant, professional, helpful, and compassionate. They have been referred to me by many people in the past - I'm just sorry I didn't listed to them sooner! Has anyone else had similar issues since they went down to only one Dr. at Steiner Ranch Primary Care? They were an excellent addition to our great community. I hope they can work on their customer service, and stay. Until I hear differently, though, I'll happily drive the extra 5 minutes to see a Dr. who actually cares about her patients.

The first time I met Dr. Nguyen, she was wearing some kickass Old Gringo boots. I envied them and…read morefigured she was the coolest doctor I'd ever met. She's smart, funny, easygoing and gets right down to business. Her staff is totally savvy and they carry around netbooks instead of old paper charts. Today I went in with this weird bite -- it had turned into a blister and of course I went on WebMD and freaked myself out. Dr. Nguyen checked it out, let me know that it was infected and gave me two types of antibiotics. In and out within 30 minutes. Gotta love that kind of efficiency.

I've been going to Symphony for years and Dr Fannin is a solid professional…read more However since Dr Fannin has switched over to a program requiring a $1000 yearly membership fee (that's in addition to your insurance; you're paying 1K for the opportunity to let her charge you insurance company for her work) I've opted out of the practice on principle. I imagine elite doctoring is a fairly lucrative and fashionable development in the exciting world of health care and a harbinger of things to come but I won't be participating any time soon.

I really respect Dr. Fagerberg. She does a lot of simple questions and tests to determine any…read moreunderlying issues. She referred me to a great shoulder person who finally told me I had frozen shoulder after the "expert UT" medical orthopedist told me I needed cortizone shots and other things. Most recently had an issue and she's great with triage and overall health and she knows the best specialists in town. Highly Recommend.

Dr. Fagerberg is okay. She tends to talk fast and over your head, and doesn't seem to want to…read moreanswer questions. She's softened a bit since 2005, but only a bit. She's one of more competent doctors at ARC Far West, but she didn't catch my whooping cough (her guess was asthma or allergies or something), and when she did correctly diagnose my kidney stone, she didn't tell me what to do about it, or recommend going to a urologist. I wound up switching doctors because I felt like I couldn't communicate with her and I wasn't ultra-confident in her abilities to diagnose or tell me the whole story. She did do better than most, though.

I've been going to this dr office for over 5 years now but never actually seen the 2 docs until Dr…read moreAlberda joined the team. I first started with Kristin F (practitioner) when I would make an appointment. I always felt comfortable and she was always helpful, informative, and listened. Every time I walked into that office I am greeted right away and there wasn't a long wait time. Everyone is always smiling and filled with joy. I travel from south austin and I don't plan on changing them unless I move far, far away. lol Now that Dr Alberda is part of the team there is no better doctors office then this one. I have never walked in to a place like this where you get joy, understanding and great knowledge/skills like this office. Even the phlebotomist is a sweetheart with great skills to draw your blood. Its a short visit with her but her pleasantry last beyond that. Every single person of the staff is excellent at their job and they feel like old friends. I wanted to give kudos to this team and know that it's appreciated how they treat the patients like family with care and excellent skills. Thank you for being genuine and providing the best service possible. God bless y'all.

I had a referral from my orthopedic surgeon so I called for an appointment and was asked for my…read moreinsurance information. So I told her my primary insurance was Medicare and secondary insurance was BCBS. She told me they didn't accept Medicare patients!!!

Thank you Austin ladies for these great reviews! This is how I found my new doctor for my yearly…read morecheck up. Super easy to call and schedule an appointment. They also verified that I would be fully covered by my insurance. Filled out the forms online and had my records from Florida transferred over easily. When it came time for my appointment, I was greeted at the front desk and checked in. I made sure to arrive 15 minutes early in case there was more paperwork, but I was all set. The nurse took me back and I was in and out within 20 minutes total. Super quick and easy. Dr. Hagan is very nice and does not rush you. Plenty of parking out front of the office and it is validated once you go in the office and scan the qr code. Super easy experience. Glad I found this great office.

Delia DeLeon, I cant begin to explain how good of a doctor she is. I would recommend her 100 out of…read more10. It makes me sad to see I might have to go to another doctor because of my insurance and I am thinking about paying out of pocket to continue being under care. She has been there with me for my last two pregnancies and I completely trust her 100%!

Doctor Ikbal is our family doctor. She's one of the best doctors I've met since I moved to the US…read more She's very experienced and professional, she listens to you and pays attention to every single detail. She was the first who detected my son's heart murmur. She also suggested that we change his diet. The results were amazing, my son has so much more energy, he's never tired now! My husband and I would definitely recommend Dr Ikbal to our friends and family!

Dr. Ikbal is shockingly misinformed about nutrition, pushing urban legends that were disproved…read moredecades ago. This is all the more astounding because nutrition was her undergraduate degree. She also doesn't appear to practice evidence-based medicine. After her asking me what I eat in a typical day, she asked, "Where do you get your protein?" (Ugh. The idea that protein is hard to come by is flatly wrong and severely outdated. As Dr. Nestle, chair of the NY University nutrition dept. said, *26* years ago "We never talk about protein anymore, because it's absolutely not an issue, even among children. If anything, we talk about the dangers of high-protein diets. Getting enough is simply a matter of getting enough calories." The DV/RDA is ~8% of calories from protein, while grains are ~13% protein, vegetables 23%, etc.) She then tried to tell me that I had to combine plants foods to get a complete protein. (That was an urban legend promoted by a popular 1971 book, whose author recanted ten years later. The USDA nutrient database shows that individual vegetables, grains, and beans have all essential amino acids, in higher amounts than what we need.) Finally, she said I should eat more fat. I asked if there were science to support the idea that an addition of fat to an otherwise healthy diet improves health outcomes. Her reply was like, "I've been a doctor for 20 years...." Meaning, no science. By the way, she asked why I chose her, and I said that one of her patients wrote in a review about how he was able to get off all his meds for Crohn's Disease. Dr. Ikbal replied that the patient took himself off the meds, it wasn't her doing. Anyway, after hearing so much misinformation in just a brief, limited interaction, I have to wonder what other misinformation Dr. Ikbal is operating on. If you want a physician who practices evidence-based medicine, you'll probably want to look elsewhere. UPDATE: After I left the above review, suddenly DOZENS of glowing 5-star reviews appeared within a few days, about 1/3 of which are from people not even in the Austin area, many not even in the same state, and many of whom have zero other reviews on Yelp. Yelp has understandably moved most of these to the "Reviews Not Recommended" section. Is Dr. Ikbal buying fake reviews? Draw your own conclusions.