I've been going to Thrive for a long time but I've been put off lately by the experience of…read moremessaging with them. I really like Dr. Crear and some of the PAs so it's a shame that the messaging service is not held to a high standard. Honestly, it's like talking to a child...but one who clearly uses AI to polish their grammar. The level of incompetence - with incorrect prescriptions called in and incorrect information relayed - is concerning. I hope they don't have these medical assistants completing tasks that require common sense, like relaying important test results. I know practices are trying to increase profits, especially those practices that are owned by private equity (which this place may be--IDK). But please consider your patients. Don't run a competent practice into the ground by having these assistants do what medical professionals should be doing. Employ some actual nurses to answer patient questions for god's sake, not just "medical assistants."

I ended up leaving prescriptions were often wrong and appointments were getting hard to get.read more

Update: Another reviewer stated rates from 2010. The following are the current rates for 2024…read more Dr Ann Shippy's rate for new patient appointments is $4,200.00, and yes you read that right. FOUR THOUSAND TWO HUNDRED DOLLAR$ for one two-hour appointment. Her follow up appointments are $780.00 per hour and 3-6 weeks apart. Plus thousands of dollar$ more for her 'lab tests' and 'supplements'. In a just one year, the math is the 'tell'... $15,000.00 to $20,000.00 Dollars.... And no insurance. I cannot comprehend what appears to be an shocking disregard for decency. Even in a free market, what type of person would make their fortune on the backs of the sick and suffering, the desperate and frightened.... never mind a 'doctor'?

Dr. Shippy is an incredible doctor in every way! She listens deeply and is a problem solver. She…read moreWILL get to the root of symptoms. Everyone in her practice is kind and understanding. My primary care doctor is only interested in a tiny view of my health and does nothing proactively. Dr Shippy has helped me live more fully and I'm eternally grateful. Yes there is a wait to see her initially - because she's that good and in demand - but if something comes up she is always there! I would give 10 stars if I could!

Dr Kholte is the very best doctor one could hope. I have never encountered before a doctor that is…read morenot only knowledgeable but committed to educating her patients about the role of diet in preventing and reversing disease. You could not be in better hands if you are seriously committed about empowering yourself with knowledge about what you can do to improve your health and the quality of your life.

I came to Dr. Kolte to get some help with my nutritional health. I've never met a doctor that even…read morespends more than 5-10 minutes with me, Dr. Kolte once spent almost an hour with me, hearing about my situation, goals and talking about the changes that I need to make. I found her on yelp, I hope that others see this review and give her a call as she is a one of a kind gem in a city of doctors that rush you out of their office. Back to my nutritional concerns, she has a whole pantry of foods to educate her patients on eating a whole food/vegan diet. I found it extremely helpful to see these practices in real life and not just in a book.

I will NEVER go near that place again. In 2021 "Doctor" Ondash sent me home with antibiotic ear…read moredrops, which was fine except for that fact my ear was swollen shut due to infection and no antibiotics could get in - I fixed his idiocy by going to an ENT specialist three days later with the competence to aspirate the ear and get the antibiotics to the infection. ENT guy said it was in the top three worst ear infections he had seen that year.  Fast forward to this week - Just got released from the hospital after 3 days in the ICU for a subdural hematoma. The day prior to going to the ER I went to Premier and saw "Doctor" Hale, explained the horrible headaches I had been having without letup, slurred speech issues, typing issues - and he gave me an ibuprofen shot and sent me on my way with no follow up. He said he would call to discuss the emailed blood work results with a phone call - nada. The ER doctors were absolutely appalled at the zero interest/lack of concern about the cause of the headaches, which was easily determined with a simple CT scan. They are the McDonalds of the medical field,

They have caring staff and several lab services offered in the same building, as well as some…read morespecialized services.

Dr. Maltz is a one-woman wunderkind!…read more She took me from a 30 lab Christmas tree (half red, half green) to 29/30 green in less than 2 years. If that sounds like a long time, (a) you don't understand medicine, (b) you haven't been suffering long enough. What a wonderfully warm woman. Although not a fan of many of my life choices the didn't "tsk" or such. She worked with who I am and made me better. In more ways than the lab work can show. Truly a healer.

I didn't have a great experience with Dr. Maltz. I had to fill out a pretty extensive questionnaire…read morebefore our first meeting, and then she spent most of the meeting asking me the same questions (sometimes twice, as she wasn't fully listening). For the fee she charges, I was let down by the experience, and her recommendations. But maybe that was a one-off and hopefully she is much better most of the time:)

He may be an amazing doctor, but I'll never know . . . because his staff gave me a weird runaround…read more My insurance company said he was taking new patients. I phoned his office. They confirmed that he was taking new patients. They said they'd email me the paperwork. I spelled my email address v-e-r-y c-a-r-e-f-u-l-l-y. No paperwork. Next day, I phoned his office again. I said I hadn't gotten an email, maybe because they hadn't spelled my email address correctly. I spelled it again v-e-r-y c-a-r-e-f-u-l-l-y. No paperwork. So I went to the office. I asked to fill out the paperwork then and there, and they gave it to me. When I turned it in, they said someone would review it and call me to make an appointment. Did they? You guessed it. No call. So why would a doctor claim to be taking new patients when he really isn't? Is it some quirky insurance thing? I just don't get it. ¯\_(ツ)_/¯ P.S. The day after I left this review, his office called me to schedule an appointment. Needless to say, I declined. So I guess he is taking new patients (at least when prompted by a Yelp review). But then why the runaround???

I've been a patient of Dr. Killian for about six years now and I feel very fortunate to have him as…read moremy primary care physician. He's highly competent, friendly, and an excellent communicator. As others here have noted, one never feels that he's in a rush to wrap up his time with you and move on. He takes time to engage in a conversation with you, to listen to your concerns and questions, and to address them thoroughly. For me, good communication is the most important quality I look for in a primary care doctor, aside from a basic confidence in his/her competence. Dr. Killian has helped me better understand my various medical issues and articulates his treatment goals and methodologies in an exceptionally thorough and understandable manner. I have a fantastic cardiologist who is also an excellent communicator, but I have often found myself with Dr. Killian explaining and helping me understand my heart issues more completely than I would listening to my cardiologist alone. He is thorough in integrating test results and other information from the cardiologist (and other specialists) into my patient records to maintain a complete understanding of all my ongoing medical issues. I could scarcely ask for more than that. His group practice, Red River Family Practice, is well-run, and I have encountered very few of the office/administrative frustrations I have at similar group practice offices. Reading some other less-than-positive reviews here, I'm reminded that no single physician is likely to be the right fit for every patient, each with their unique concerns and expectations. That said, Dr. Killian is a perfect fit for my priorities and expectations, and his competence and professionalism provide a rock-solid foundation to support those preferences. Three cheers and five stars for the good doctor, Michael Killian!

Quite amazing, compassionate doctor. Listen well with empathy. Always goes the extra step to ensure…read moreyour wellness. And the staff also kicks butt!

I saw her for the 2nd time today. SHE LISTENS AND LETS YOU ASK QUESTIONS AND ANSWERS THRM FOR YOU…read moreTO Understand. Shes kind and caring and made me feel extremely calm regarding a test result. The NP, the medical assts and front office are superb. Thank you Dr Weston and Harbor Health

You will NEVER find anyone more invested in you than Dr. Miller. You walk in and you instantly feel…read morea sense of calm. I have been with Dr. Miller since May of 2017. I have never felt more cared for and heard in my entire 47yrs of life. She offers a variety of care. She goes beyond just your physical care, she is invested in your mental well-being too! Her team and office staff are dedicated to making you feel comfortable! She has a snack place in case you missed lunch! She even offers a variety of beverages to wash it down with! The whole team is amazing... I want to put beautiful college educated words here, but they haven't created the language to express how amazing I feel with Dr. Miller, Her P.A. Hope Brent, her Office staff Maria and Kristy. I LOVE this practice and everything that makes it beautiful. P.s. it's definitely the people that make it beautiful.

This is my first experience with a concierge medical service, and I'm not sure I can ever go back…read moreto a "regular" medical practice again. Joining Premier Health has truly been a life changer for me, literally. Dr. Miller and Hope have truly been a revelation for me. Their availability and communication is unlike anything I've ever seen from a doctor before. As long as I'm in Austin, I'm with Premier for life.

I appreciate ARC, and I've been a patient there for decades, but this is the worst doctor I have…read moreever visited. She was dismissive, hurried, and rude. I was shocked. She didn't take my temperature. She wouldn't even examine me. She opened the door in the middle of our discussion and kept talking about my issues with the door open as she went into the hallway to get on another computer. I asked her if I needed a referral, and she said, "I don't know. Do you? I don't know what kind of insurance you have." I saw someone else at ARC three days later who actually helped me. They seemed baffled about Dr. Siegel's statements. I also noticed that Dr. Siegel put my description of the problem in quotes to imply it was not true or valid. Very bizarre.

Either incompetent or lazy…read more I scheduled an appointment with Amy Siegel to go over some blood work that I had taken because I felt perpetually exhausted. No amount of sleep helped or caffeine made me feel alert or awake. My appointment with Amy was to go over the results of my blood exam, specifically my testosterone levels. I was in my early 30s at this time and I scored about 400 on my testosterone, which is borderline medically low. When I asked Amy if there was anything that can be done she quickly said "no, there's nothing you can do and nothing I can do to help you" When I asked if there were any changes in my life style that I can change that may help bring up my testosterone level? I asked could changes in my diet or sleep help? she quickly and abruptly said "no." And told me to go to a men's clinic. The more I learned about how your body creates testosterone helped me understand that everything she said was either a lie or untrue. Testosterone can directly be impacted by getting restful sleep and your diet absolutely plays a strong part in the creation of testosterone. Amy either did not care or did not know about how to help me, not only that, she seemed rude, unsympathetic, and my interaction with her was the last one I ever had or ever will have with Austin regional clinic. I took her advice and made Total Men's my PCP and washed my hands of terrible doctors like her. She is exactly the kind of person that AI needs to put out of a job. I am considering reporting the interaction to the medical board for either lying for giving me false medical advice

Best MD I've ever had. Dr. Miller really takes her time with each patient. It's worth allotting…read moresome extra time for waiting and visiting during your appointment. When she is with you, you have her full attention. You'll get a comprehensive, thoughtful analysis, whether it's for a specific problem or a regular checkup. I think it's wonderful that she serves as a faculty member. Hopefully she's out there creating more docs like her!