Update: Another reviewer stated rates from 2010. The following are the current rates for 2024…read more Dr Ann Shippy's rate for new patient appointments is $4,200.00, and yes you read that right. FOUR THOUSAND TWO HUNDRED DOLLAR$ for one two-hour appointment. Her follow up appointments are $780.00 per hour and 3-6 weeks apart. Plus thousands of dollar$ more for her 'lab tests' and 'supplements'. In a just one year, the math is the 'tell'... $15,000.00 to $20,000.00 Dollars.... And no insurance. I cannot comprehend what appears to be an shocking disregard for decency. Even in a free market, what type of person would make their fortune on the backs of the sick and suffering, the desperate and frightened.... never mind a 'doctor'?

Dr. Shippy is an incredible doctor in every way! She listens deeply and is a problem solver. She…read moreWILL get to the root of symptoms. Everyone in her practice is kind and understanding. My primary care doctor is only interested in a tiny view of my health and does nothing proactively. Dr Shippy has helped me live more fully and I'm eternally grateful. Yes there is a wait to see her initially - because she's that good and in demand - but if something comes up she is always there! I would give 10 stars if I could!

He may be an amazing doctor, but I'll never know . . . because his staff gave me a weird runaround…read more My insurance company said he was taking new patients. I phoned his office. They confirmed that he was taking new patients. They said they'd email me the paperwork. I spelled my email address v-e-r-y c-a-r-e-f-u-l-l-y. No paperwork. Next day, I phoned his office again. I said I hadn't gotten an email, maybe because they hadn't spelled my email address correctly. I spelled it again v-e-r-y c-a-r-e-f-u-l-l-y. No paperwork. So I went to the office. I asked to fill out the paperwork then and there, and they gave it to me. When I turned it in, they said someone would review it and call me to make an appointment. Did they? You guessed it. No call. So why would a doctor claim to be taking new patients when he really isn't? Is it some quirky insurance thing? I just don't get it. ¯\_(ツ)_/¯ P.S. The day after I left this review, his office called me to schedule an appointment. Needless to say, I declined. So I guess he is taking new patients (at least when prompted by a Yelp review). But then why the runaround???

I've been a patient of Dr. Killian for about six years now and I feel very fortunate to have him as…read moremy primary care physician. He's highly competent, friendly, and an excellent communicator. As others here have noted, one never feels that he's in a rush to wrap up his time with you and move on. He takes time to engage in a conversation with you, to listen to your concerns and questions, and to address them thoroughly. For me, good communication is the most important quality I look for in a primary care doctor, aside from a basic confidence in his/her competence. Dr. Killian has helped me better understand my various medical issues and articulates his treatment goals and methodologies in an exceptionally thorough and understandable manner. I have a fantastic cardiologist who is also an excellent communicator, but I have often found myself with Dr. Killian explaining and helping me understand my heart issues more completely than I would listening to my cardiologist alone. He is thorough in integrating test results and other information from the cardiologist (and other specialists) into my patient records to maintain a complete understanding of all my ongoing medical issues. I could scarcely ask for more than that. His group practice, Red River Family Practice, is well-run, and I have encountered very few of the office/administrative frustrations I have at similar group practice offices. Reading some other less-than-positive reviews here, I'm reminded that no single physician is likely to be the right fit for every patient, each with their unique concerns and expectations. That said, Dr. Killian is a perfect fit for my priorities and expectations, and his competence and professionalism provide a rock-solid foundation to support those preferences. Three cheers and five stars for the good doctor, Michael Killian!

Dr. Maltz is a one-woman wunderkind!…read more She took me from a 30 lab Christmas tree (half red, half green) to 29/30 green in less than 2 years. If that sounds like a long time, (a) you don't understand medicine, (b) you haven't been suffering long enough. What a wonderfully warm woman. Although not a fan of many of my life choices the didn't "tsk" or such. She worked with who I am and made me better. In more ways than the lab work can show. Truly a healer.

I didn't have a great experience with Dr. Maltz. I had to fill out a pretty extensive questionnaire…read morebefore our first meeting, and then she spent most of the meeting asking me the same questions (sometimes twice, as she wasn't fully listening). For the fee she charges, I was let down by the experience, and her recommendations. But maybe that was a one-off and hopefully she is much better most of the time:)

Dr Kholte is the very best doctor one could hope. I have never encountered before a doctor that is…read morenot only knowledgeable but committed to educating her patients about the role of diet in preventing and reversing disease. You could not be in better hands if you are seriously committed about empowering yourself with knowledge about what you can do to improve your health and the quality of your life.

I came to Dr. Kolte to get some help with my nutritional health. I've never met a doctor that even…read morespends more than 5-10 minutes with me, Dr. Kolte once spent almost an hour with me, hearing about my situation, goals and talking about the changes that I need to make. I found her on yelp, I hope that others see this review and give her a call as she is a one of a kind gem in a city of doctors that rush you out of their office. Back to my nutritional concerns, she has a whole pantry of foods to educate her patients on eating a whole food/vegan diet. I found it extremely helpful to see these practices in real life and not just in a book.

The hubs and I changed insurance couriers this year. Our first primary care physical was…read moresub-optimal. On my first visit to her office she literally changed my appointment four times and then cancelled. Recently, I was experiencing a sinus and ear infection and her office staff told me they could get me in for an appointment in December 2026. How crazy is that?!?! Needless to say, I changed doctors, which led me to Premier Family Physicians. I was seen the same day by Dr. Taura Khorramshahi affectionately known as "Dr. K". She was super personable and incredibly knowledgeable. After examining me, she provided her diagnosis and she asked her nurse to send a prescription for antibiotics to my pharmacy. I felt like Dr. K viewed me a human being not a number nor a dollar sign. So refreshing...

I am extremely disappointed with the way my appointment was handled. I was contacted by the office…read moreand told that, due to office policy, I was being reclassified from an established patient to a new patient because I had not been seen in three years. While I understand that offices may have policies, the impact of this change was a clear decrease in the level of service provided. As an established patient, I had originally scheduled a 10-minute appointment with my primary care physician, Dr. Michael Lifshen. After being reclassified as a new patient, I was told that I could no longer see him during my scheduled appointment time and would have to wait until the following day for a new patient appointment. When I asked about a same-day option, I was told I could see his PA instead of my physician. Since this was not what I had scheduled and I wanted to see my actual primary care provider, I declined. The office then rescheduled me with a different doctor who has no familiarity with my medical history or previous care. The entire purpose of having a primary care physician is continuity of care and having a provider who understands your medical background. This policy resulted in unnecessary inconvenience and left me without access to the physician I specifically chose for my care. A policy change should not come at the expense of patient experience, continuity, or quality of care. I hope the office reconsiders how this transition is handled for existing patients in the future. After the reclassification, I was also required to re-enter and upload all of my information again through the check-in app, even though I had already completed this process previously. This added another unnecessary layer of redundancy and frustration to an already disruptive experience.

I will NEVER go near that place again. In 2021 "Doctor" Ondash sent me home with antibiotic ear…read moredrops, which was fine except for that fact my ear was swollen shut due to infection and no antibiotics could get in - I fixed his idiocy by going to an ENT specialist three days later with the competence to aspirate the ear and get the antibiotics to the infection. ENT guy said it was in the top three worst ear infections he had seen that year.  Fast forward to this week - Just got released from the hospital after 3 days in the ICU for a subdural hematoma. The day prior to going to the ER I went to Premier and saw "Doctor" Hale, explained the horrible headaches I had been having without letup, slurred speech issues, typing issues - and he gave me an ibuprofen shot and sent me on my way with no follow up. He said he would call to discuss the emailed blood work results with a phone call - nada. The ER doctors were absolutely appalled at the zero interest/lack of concern about the cause of the headaches, which was easily determined with a simple CT scan. They are the McDonalds of the medical field,

They have caring staff and several lab services offered in the same building, as well as some…read morespecialized services.

I've been going to Dr. Paxton for about 5 years. He's always patient, listens carefully, and asks…read moreprobing questions. I feel that I'm getting great advice and care from him. The other Yelp review is not about Dr. Paxton, but about his response to canceled appointments.

I have written very few reviews on Yelp, but I felt this warranted a review. It's very rare that I…read moream wildly disappointed in a vendor/doctor/retail store, etc. But, when I am this disappointed, I think it's important to share it. I just received a cancellation at 8:30 a.m. for an appointment I had today with Dr. Paxton at 1:30 p.m., which I intended to make. The reason for his cancellation: I had canceled too many times in the past (from what I understand it was five times). Let me give you some relevant background. First, I intended to make this appointment today - I didn't cancel it. Second, I always gave him more than 24 hours notice or, at least, 24 hours of cancellation, with the exception of one time, when I had the stomach flu and didn't know I would need to cancel (I got it overnight). Third, I work two jobs so I'm VERY busy. I don't know until a couple of days before an appointment, whether I'll be able to make the appointment. I think 24 hours notice for each cancellation is more than sufficient, even if I canceled twice as many times. Every other doctor and clinic in this city thinks that's sufficient notice. Supposedly, Dr. Paxton made the choice himself not to see me. The ironic part is that he didn't give me 24 hours notice, but he expects more than that from me. Hmmm....interesting...I've decided I don't want him as a doctor and maybe most of you should rethink whether you want him as a doctor either...

Dr. Shekarchi at Austin Regional Medical Clinic was my Internal Med physician for 17 years--from…read moreAugust 1998 through December 2015 (when I moved from Austin in January 2016). I respect and admire him. He genuinely cared about me, my health and medical conditions, and my general welfare. I will never forget him, and I miss him being my doctor. Even though I now live in Temple, home of Baylor-Scott & White with an abundance of physicians, Dr. Azim Shekarchi is still my favorite doctor (and it's now summer of 2026). That's a whole lot of years of him being my favorite!

As being in the medical profession, I will tell you this doctor is out dated in his knowledge. He…read moresimply is too old and has information from 40 years ago and using that knowledge to practice medicine. It is dangerous!!! Go find a better doctor--please. It's far easier than filing a malpractice lawsuit.