Cancel

    Open app

    Search

    Lowe's Photos

    You might also consider

    Recommended Reviews - Lowe's

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Jennifer E.

    Your ordinary Lowe's located in Matthews Shopping center. Plenty of parking. Employees are super friendly and efficient. They have Christmas trees, wreaths, tree stands and everything for the holidays at this time of the year. Our go to location whenever we need to pick anything up for our home.

    Returns area with grill i left
    Willy M.

    Tried to return a BBQ i bought through instacart. Gave me a hard time because I only had instacart receipt instead of physical receipt. They said there was no way they could help me or even give me store credit with proof of actual purchase in hand! I know people go in there all the time without receipts and they just take their id and issue refund or store credit. I dont know if they thought i stole it or something but the customer service was terrible. I even said store credit is ok since I had to pick up a few things anyway. They bounced back and forth saying their store policy on the wall had not been updated yet. Smells discriminatory to me. Ended that instacart gave me full refund and asked me to donate the grill. I was livid so I left it at the store for them to keep. Terrible experience, they did not care.

    We live out of town and wanted to help my mom with a big project. To save time and have the materials onsite, we requested a $75 delivery from Lowe's Matthews. They delivered 30% of the 2x4x8 in unusable condition, either severely damaged or warped. We had to waste our time taking material back to the store only to have Brian the store manager tell us that with 45 pieces this is a bulk pull, if we didn't want damage pieces, then we should've went and pulled it ourselves, individually one by one. Honestly, if they don't care about what they're delivering and wasting the time of their customers, they should just close the store or fire managers that don't care. On top of that we had to go through hoops just to get a store credit from the returned material since we originally purchased the through a six month no interest plan. They wanted to give us a hard time about returning the money to a card versus store credit. Apparently they've started a new pilot program where they don't give store credit anymore but yet it's right there as soon as you walk in the door on the return policy on the wall, as well as every register at the return register that there is store credit. Thank goodness, not all Lowe's have a Brian, otherwise we'd be done with the company altogether.

    Front door

    See all

    1 month ago

    Daniel and Clay helped me load 4 pallets of mulch today. Perfect customer service! 10/10. Thanks guys!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    The worst local hardware store. Terrible customer service from staff and managers. Avoid.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Willy M.
    153
    13
    2

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 8
    Thanks 0
    Love this 7
    Oh no 0
    Photo of Jay B.
    3
    366
    178

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jay H.
    35
    35
    1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Has what we need. Clean. Staff are helpful. Tons of parking and love their plant selection

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of John H.
    379
    1757
    1818

    15 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 6
    Thanks 0
    Love this 3
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Page 1 of 2

    Ask the Community - Lowe's

    Review Highlights - Lowe's

    They have a wide variety of plants, evergreens, pots, soil, mulch, gardening tools.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Hardware Stores 1,402 times last month within 15 miles of this business.

    Verify this business

    Renfrow's Hardware & General Merchandise

    Renfrow's Hardware & General Merchandise

    5.0(32 reviews)
    1.2 mi
    $

    Renfrow's was recommended to me by the folks down the street at the Matthews Heritage Museum. It…read moredid not disappoint. The store is deceptively big. The front door is narrow and old. But walk through that door and its like the Tardis from Dr. Who. The store really opens up into multiple rooms each with their own treasures to be found. Then out back there is a garde. And green house. They have chili pepper plants the likes of which I don't think I will ever see again! I swear the jalapeno plant was nearly as tall as me. And that is not an exaggeration. It was massive. Like a spicy tree. It was seriously impressive. Anyhow, there was also a "volunteer" plant just outside the back door that had tiny red peppers on it. Nobody seemed to know the variety but said they were too too hot. Maybe Tobasco peppers they thought. I started talking to them about my own home garden and how I struggle with tomato and pepper blossoms not sticking around long enough to produce fruit. They told me about something called "Blossom Set." I would have bought some there but it was greater than 3 ounces and I had to fly home. What I did buy was a bottle of scuppernong juice. Funny name for a native grape with a delicious flavor. A little more tart than standard grapes. I had been wanting to try scuppernongs and that did the trick. My only regret here is that I don't live anywhere near Renfrow's and could not biy as much I really wanted to. If I was a local, this would likely me a regular stop on my weekend errands.

    The best of the best when it comes to a local and old school hardware store. They know what they…read moreare talking about when it comes to all things plants, hardware, etc. only complaint is their hours- no Saturday hours, but other than that- recommended

    Photos
    Renfrow's Hardware & General Merchandise
    Renfrow's Hardware & General Merchandise
    Renfrow's Hardware & General Merchandise

    See all

    Lowe's Home Improvement - Taking you home - 50% off!

    Lowe's Home Improvement

    2.1(47 reviews)
    5.8 mi

    This review is specifically aimed at the "professionals" who deliver and install appliances. We…read moreordered a 48" wide, built in refrigerator from the local Lowe's. Nothing special mentioned at time of order. When the fridge arrived, delivery was scheduled. When the "pro's" arrived, they were mystified as to how they were going to remove the old 48" fridge. Not until they unboxed the new fridge did they realize pulling out the old one was NOT the only 48" fridge they'd be dealing with today. Somehow, the head "pro" walked into our home, looked at the fridge, didn't realize we were replacing the unit with another identically sized unit, returned to the truck, unloaded and pulled all of the protective materials off the new unit and THEN realized he was unable to BOTH remove or replace our fridge. They left the new fridge in the driveway and informed me that we would have to call someone else to remove and install the fridge. Myself, my wife and our teenage daughters push/slid the fridge into the garage and began the process of finding another installer. End of story. Lowe's was ultimately let down by every single employee who touched this situation.

    They had a fairly decent selection of items at this location. I've been to better locations in…read moreNorth Carolina - Things were priced typical for this economy that is plagued by such horrible inflation. Employees were relatively helpful - Of course you had to show - because they like to pretend not to hear you; - But - it still wasn't as bad at it was in NY and/or Florida. Disappointed by the small selection of indoor plants - But, hey - what can you do. We spent the majority of our time in the garden section. Parking was OK!

    Photos
    Lowe's Home Improvement
    Lowe's Home Improvement - Lowe's in Ballantyne, Charlotte NC

    Lowe's in Ballantyne, Charlotte NC

    Lowe's Home Improvement

    See all

    Lowe's - hardware - Updated May 2026

    Loading...
    Loading...
    Loading...