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    Lowe's Home Improvement

    3.6 (35 reviews)
    Closed • 6:00 am - 10:00 pm

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    Terri B.

    I picked up two pillows that were on clearance and some bird seed. The bird seed was all in plastic containers and was difficult to get to and there were things on top of the boxes. I went through self-checkout and the associate came over to help me because the pillows rang up as normal price. She told me to take a picture and she would have a manager change pricing. I went and took a picture and she attempted to change the price and it needed a manager override, I waited in line for 5 minutes for a manager to come. As I was waiting the associate peppered me with compliments and asked me if there was a baby in my stomach. I am not pregnant, just fat. I had a miscarriage several years ago and found the question extremely inappropriate and offensive. The parking lot was full of inventory and because of that there were limited parking spots available. Definitely was not a good shopping experience today.

    Alex A.

    I am redoing my review of this Lowe's because on saturday we went totally different than any other visit to this Lowe's. I have always walked in and never had anyone help me even when I had to lift something that says team lift on it the guy watched until I was done and then asked me if I needed help in the past. These visits however we a complete different situation. I walked in and everyone was super helpful and nice. I had numerous people ask me if I needed help. Every worker I passed by spoke to me which I was shocked by. The cashier was great! I ended up having to go back for more supplies and it was the same then. I was pleasantly surprised! They didn't have the smoker I wanted in stock not put together so i ended up going to the other mckinney one.

    Leah P.

    Due to the snow storm the store decided to close early. Luckily we got there on time but the wood cutting was out of service :( Lots of parking and the place was empty. Bought what we needed within a few minutes because we were in a hurry.

    Chelsey P.

    My husband and I went in for a Christmas tree and of course he had to pick something that he wanted too lol! He found this Pitboss Smoker and was super excited about it. The manager of the department, DJ, went out of his way to make sure that we had a great experience. Thankful for his help :)

    I'd rather stick toothpicks under my toenails than shop at this store ever again. Not once but twice I've had the worst customer service experience here. It you're going to hire someone to run your customer service desk, they should be able to bring a half way decent attitude. I tried to buy a dishwasher here - posted price 729, cool. Also tax free, also posted... even better. Sike! Rang up at 779 and hit me with tax and refused to make it right, gave me a whole 70$ off and continued to blame the appliances sales guy. Fast forward - 1 mile down the road is a store call Home Depot and you know what the understand? CUSTOMER SERVICE! Not only did they treat me with respect and a valued customer they got me the exact dishwasher ordered for almost $200 less. I'll save you some time but my second experience was with a nest camera - also pretty horrible experience.

    Juan Q.

    Lowes has everything you need to do work on or around your home. Hit or miss on someone asking you to see if you need help. Rarely do I need help. But it's a good skill (customer service) to keep practicing. When I do find someone to help me , the service is excellent. Thank you

    Dryer with damage

    I loved Lowe's for years I have been shopping in Lowe's for all my home improvement products. BUT this time the worst experience I've ever had with Lowe's or any other store. My delivery date was delayed once and on the actual delivery day, I waited the whole day and no one showed up, but they sent text to me the day before saying it's ready to be delivery the next day. When I called the customer service, they couldn't find my items and have no idea what happened, just asking me to cancel my order and reorder something else. That's just ridiculous, I purchased the washer dryer and fridge online 2 weeks ahead before I move in to my new house and lived in the house without a washer dryer and fridge for 5 days (and not end yet) already, no fresh food no ice not able to cook. And they just told me nothing and ask me to reorder again and wait for another two weeks or even more days to have my fridge delivered. Not only that, they have my items fulfilled by three Lowe's stores and third party delivery trucks came with items and their appliances all separately, so I had a dryer without the power cord and then a washers with no connecter, the workers were not willing to help me install them. I talked to someone and was put on hold for 1hour with no apologies. Now It's 9pm and I've been in store waiting for 40min for them to find my missing fridge and they just couldn't find it. They asked me what I want to do next and I was like "what the ?" Someone should tell me what I should do now! What I know is I will never shop in Lowe's online. Oh btw the dryer they delivered to me was damaged hahaha I almost forgot to mention that part!

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    4 years ago

    Very poor customer service and manger would not even come out to talk to my 80 year old parents.

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    7 years ago

    Worst customer service. EVER. The woman who answered the phone did not help me, and even act like she wanted to help.

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    7 years ago

    Good luck finding someone to help you out. Customer service is very poor. I will stick with The Home Depot.

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    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    “I visited the Prosper Lowe's today to purchase some doors and Windows.”

    Mentioned in 2 reviews

    Read more highlights

    Moon Valley Nurseries

    Moon Valley Nurseries

    4.4(26 reviews)
    3.5 mi

    I recently purchased a Texas Mountain Laurel, several Pink Azaleas, and a few Ligustrum Sunshine…read moreplants from Moon Valley Nursery in McKinney, and I have to say, this team is absolutely top‑tier. Every single person I spoke with, whether on the phone or in person, was friendly, knowledgeable, and genuinely excited to help. You don't run into that combination often, especially when you're wandering around trying to remember the difference between "full sun," "partial sun," and "Texas sun," which is basically its own category. And don't get me started on the pronunciation of the some of the plants I looked at... LOL The selection at Moon Valley is incredible. If you're trying to turn your backyard into a personal paradise, this is the place. They've got everything from statement trees like the Texas Mountain Laurel (which I'm convinced is the botanical equivalent of a luxury car) to colorful shrubs and bright, cheerful plants that make your yard look like it actually has its life together. There are so many trees there, so its a gimmie they will have someone for everyone. The staff walked me through care tips, placement ideas, and even helped me load everything up without making me feel like I was about to drop a plant worth more than my truck. They made the whole experience easy, enjoyable, and honestly kind of fun. I left with great plants and zero stress, which is rare, because usually when I buy plants, I'm already apologizing to them in advance for their future. If you're anywhere near McKinney and want quality plants backed by people who truly know their stuff, Moon Valley Nursery is the place. They helped me take a big step toward making my backyard the oasis I've been imagining, and I couldn't be happier with the experience. Should be some odd circumstance any of my plants not survive my lack of care or knowledge on plant care, I will rush back to enjoy selection new and tougher plants and bushes.

    Stopped by for some weekend plant projects and I was blown away! The selection of tress, flowers,…read morebushes etc. outstanding!. All of the plants were so well cared for and loved. Miguel Perez helped us out and guided us through our entire shopping experience. Not only were the plants great but the service was top notch. Very friendly, helpful. Answered all of our questions and he really made she shopping experience effortless. Thank you for a wonderful experience.

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    Moon Valley Nurseries
    Moon Valley Nurseries
    Moon Valley Nurseries - Red oak tree

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    Red oak tree

    Green Acres Nursery & Supply

    Green Acres Nursery & Supply

    4.3(18 reviews)
    9.0 mi
    Locally owned & operated
    Family-owned & operated

    Similar to the store in Irving but not the inventory. I came for a few items they had but the place…read morelooked like it might have been hit hard by the weekend crowd. However,overall they probably have what you need but, at the higher prices and average inventory,some of the more common big box stores may serve your needs just as well .

    This was our first experience at a nursery out here and we were not disappointed! I would say blown…read moreaway is more like it. Even on a Sunday before lunch, the place is extremely spacious, clean, well organized/stocked, and the staff are friendly but not pushy. I am no green thumb but an amateur indoor plant enthusiast à la covid shelter in place so I'll definitely be back for succulents and or air plants when I'm ready to get back into the game. There's a huge selection of trees, plants, shrubs, herbs, flowers and everything in between. I didn't realize that they offer fresh cut Christmas trees during the winter season. But I would definitely like to come back to see and smell them. They also sell fertilizer, sprinkler system spare parts, grills, and patio furniture and accessories. It's a haven for anyone working on their yard or outdoor space. There's even dog treats and toys, wind chimes, bird houses and feeders! As wonderful as this place is, you wouldn't expect such fair prices. But here they are, competitively reasonable. As an indoor plant person, I appreciate the various sizes of neem oil and fair pricing! Lastly, and most importantly, we weren't sure if we could bring our pup in but there were tons of large dogs on leash! So glad this place is so close to home! We'll be back soon.

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    Green Acres Nursery & Supply
    Green Acres Nursery & Supply
    Green Acres Nursery & Supply

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    Lowe's Home Improvement - hardware - Updated September 2026

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