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    Lowe's Home Improvement

    2.6 (331 reviews)
    Closed Closed
    Updated 2 months ago

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    Erica T.

    Things are easy to find and well stocked. The store is organized and clean. Plenty of parking as well.

    Sergio Z.

    Annual Lowe's display their holiday season display like Halloween,Thanksgiving and Christmas,we're surprised new display items each each they new display better and awesome from their previous years I think have better holiday display. Anyway we like shop Lowe's and thing for the house and thing to replace or fix at the house. This our first time at Lowe's at this locations at the Long Beach shopping center.

    This is the way my apartment was left after demo. I lived like this for days with dust and debris.

    Feedback Flooring Installation - Complete Project Failure Project timeline: Start Date: May 15, 2025 Completion Date: July 16, 2025 Major issues experienced: INCORRECT FLOORING DELIVERED The wrong type of flooring was delivered due to an inspector incorrectly documenting the subfloor. This fundamental mistake caused significant delays and confusion. NO ACCOUNTABILITY The incorrect flooring sat in my apartment for nearly a month while Lowe's and the third-party installer debated who was responsible for picking it up. No one took ownership or acted with urgency to resolve the issue. DELAYED DELIVERY OF CORRECT MATERIALS After a long wait, I finally received the correct flooring. However, the delay had already caused a major disruption to my living space and schedule. DEMOLITION STARTED, THEN ABANDONED The demolition began but was left incomplete with no follow-up. I was left with a partially torn-up home and no communication from anyone involved in the project. I had to call for DAYS, with no follow up, just "our manager will get back to you by end of day". NO ACTION UNTIL A BETTER BUSINESS BUREAU COMPLAINT WAS FILED It was only after I submitted a complaint to the Better Business Bureau that I received a call back to resume and complete the project. This reactive approach is unacceptable and reflects a lack of proper customer service standards. INADEQUATE COMPENSATION After two months of delays, lack of communication, and a compromised living situation, I was offered only $200. This compensation did not begin to cover the stress, time lost from work due scheduled install that never happened, and the complete disruption to my home and daily life. What Lowe's should do better next time: - Take full responsibility for third-party contractors and ensure accountability - Establish a clear and immediate process for correcting order and delivery mistakes - Act promptly to remove incorrect materials to avoid further disruption - Maintain consistent and transparent communication throughout the entire project - Follow up with customers proactively instead of waiting for complaints to escalate publicly - Provide compensation that reflects the actual level of inconvenience and impact - Assign a dedicated project coordinator to oversee the job from start to finish This project was not simply delayed--it was mismanaged from the beginning. The experience was extremely disappointing and should serve as a serious call for internal review and improvement.

    8/12/23 Gotta replace a pail & need a huge planter pot for my calamondin
    Jennifer W.

    8/27/23 Wow! Now that's DEEP & W I D E, this washer (LG) is HUGE! Yet I digress, looking for cedar blocks for storage because we're overrun by MOTHS. Went in & was disappointed, ALL OUT. Onto Home Depot!

    4 inch and 6 inch pliers
    David G.

    The store was nice and clean. Had a large selection of hand tools but I was looking for small pliers and I couldn't find them. Started walking around the tools departmen until I bumped into an employee name Conner. This employee went above and beyond to get me the pliers, he had a pleasant attitude and had to get a electric ladder to get the pliers. Thank you Conner we need more employees like you to help guest out so they can find what they are looking for. Also Linda at the checkout was very helpful.

    Alexandria W.

    This review is for Tony in the Christmas tree lot! He helped us out so much. We were getting a small tree this year (tabletop) and the one we loved was not situated in the stand well. He took the time to shave it down and reshape the trunk for us! He then found us & brought it to us while we were shopping inside. He even taught us how to take care of it (as it's our first tabletop). Super great guy!

    Grapes  wow who knew??

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    8 months ago

    Awesome help at the pro desk. Helped me with everything I needed to build my shed. Everything from paint is sidings.

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    7 months ago

    Bought my washer/dryer here. The sales person was quite helpful. The place was nice and clean with lots of options.

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    Page 1 of 9

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    I'm writing this as I'm checking out because my experience with Antasia in the paint department was amazing.

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    Anderson Paint & Hardware - Parking lot

    Anderson Paint & Hardware

    4.6(41 reviews)
    6.9 mi
    $

    One of the first places we stopped into when we moved to Long Beach 3 years ago, Anderson Paint &…read moreHardware is an independent do-it-yourself hardware store that has all the essentials needed for continued home ownership. It is especially good to find that 2nd piece of hardware that you need when you are putting something together or fixing something that is mechanical. They have a large dedicated parking lot attached, and is always staffed with friendly, knowledgeable folks that always seem busy doing something, but will drop it to help you. We've made use of many of their services, and their prices are very reasonable since not buying in bulk. -- they fix screen doors and windows. -- duplicate keys. In fact, that's what we came in for, this time. For a total of 6 new keys, cost us around $13 with tax. -- we don't buy paint here, but useful to pick up that extra tube of caulk that we didn't intend on. -- great at finding hardware for things like picture hooks, odd washer, nuts and bolts of different sizes. They seem to be doing very well, even though they are not associated with either of the big hardware chains (Ace or True Value), and have a loyal clientele. Where we live, everyone goes to Anderson's for their fix-it-up needs.

    Earlier this month, I needed several copies of a key for out of town family; the price totaled half…read moreof what I paid at another hardware store over the summer (chain store that begins with an "A"). I love supporting family-owned businesses, and the staff was quick and professional. I have made a note to visit the next time I'm in the area as I have a few home projects to tackle, and the staff appear to be knowledgeable and experienced.

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    Anderson Paint & Hardware - Cleaning supplies

    Cleaning supplies

    Anderson Paint & Hardware - Screens fixed here

    Screens fixed here

    Anderson Paint & Hardware - Main counter

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    Main counter

    Billings Paint & Hardware

    Billings Paint & Hardware

    4.0(140 reviews)
    5.5 mi
    $$

    This place is amazing, and it's supposed to be a paint and hardware store? It has a little bit of…read moreeverything. I cannot even list everything they sell. I cannot count the amount of times that I have walked past this store without taking a look inside. It's not inviting from the exterior, but thought I'd take a look inside today. I was planning to take a quick walk through the store, but kept stopping to look at the variety of merchandise. They sell the usual hardware, such as cabinet handles and paint buckets. The mini Ace paint buckets for $1.99 are seriously cute. They also sell toys, keychains, T-shirts, and signs. They even sell bbq sauces and meat rubs. I saw those items in the end displays. The store is jammed with merchandise. The gal at the store was greeting customers as they entered and exited. She was friendly and welcoming.

    Billings is this great shop. It is so much more than a paint and hardware store. In fact, I don't…read moreeven know what definition you could put on this shop as they offer so many things from all areas of the everything. Yes, they have the hardware items that you would expect. And yes, they offer paint and other such items along those lines. But, more than that, they have toys, they have trinkets, they have signs, they have wall hanging items, they truly have a little bit of everything. Just going inside the shop is a true adventure, because you will never know what you are going to find. This store is truly packed. The moment you walk in, every aisle is lined with tons and tons of stuff. Truly, it is a deluge of the senses. Because it's just amazing the amount of things that they offer. The staff here are all super nice. So, if you have any questions, need any help, they are always happy to give it to you. Just remember, it's way more than a hardware store. It's truly a unique place to shop that you never know what you'll find. Meaning, you may go in there and find that really specific item that you were looking for, or you may go in and find that really special something that would make the perfect gift or that's something that you never knew you needed but you now love. Great Shop!

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    Billings Paint & Hardware
    Billings Paint & Hardware
    Billings Paint & Hardware - Interior.

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    Interior.

    RH Outlet Long Beach

    RH Outlet Long Beach

    3.6(189 reviews)
    7.6 mi
    $$$$

    Waiting for our names to be called from our restaurant checkin reservations, which the restaurant…read morewas on the first floor. We walked upstairs to the 2nd floor and we found this furniture store. Walked in and was greeted. We continued to walk around the store and the sales person that was inside stated that she is here to help us on anything that we feel is beneficial to our interest. "I replied, thank you so much." The ambiance of this store is comfortable. They really have good prices here. We seen 30, 50 and some 70% off on a few items. They have beds, couches, dressers, shelves, etc pertaining to house furniture or office furniture. Materials Items they were selling were fancy and solid, contemporary and Suttel of your liking of interest. Overall the place is solid to purchase furniture. Even though we were just browsing, I give kudos to the sales personnels on making you feel comfortable. No pressure just respons feedbacks of interest. We were treated with respect, being a potential buyer. Very professional on the companies approach. I will be back to look again. Alot of the furniture is nice and stylish which is applicable to a modern household. Good place, lots of parking at the parking garage! This furniture has 2 floors to browse from.

    Redoing is fun especially when it comes to the furniture shopping. And getting a good deal, that's…read morea major score. This outlet is pretty massive with two floors of furniture. You can somewhat get a good deal with the items but they're still on the higher price side. If you know RH, you know they're known for the classic neutral calming colors. Beiges, white, black and so on. Wood frame and metal seem to be things there. Upstairs was a mixture of everything. Bed frames, rugs, bathing items with towels and so on. A mixture of bedroom stuff and some living room items. The main floors is where majority of living room and dining items are. They do have a massive collection with sofa, sections and accent chairs. Then you have the kitchen with a good selection of dining tables as well with loads of dining chairs. Accent furniture, a decent amount of items to choose from. On the patio, a smaller sections with furniture but decent. Some items are hit or miss as their individual pieces versus a whole set. Downfall with this place. Even though there's loads to choose from, everything is beige, whites, cream and literally have foot prints on pretty much every piece of furniture. It's like let your kid run loose and go to town jumping on everything. Don't get me wrong, you may get some nice pieces for a fraction of the price but even with an outlet, you somewhat expect something decent. If I'm paying 5-10k for furniture, it better not be covered in footprints...lol... Just putting it out there, they could have someone steam clean before selling and everything is pretty much sold as is. Price wise, it's still on the stepper side but as it's outlet, it's cheaper than retail. Delivery is with a third party that they use. There's parking at the structure next door.

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    RH Outlet Long Beach
    RH Outlet Long Beach
    RH Outlet Long Beach - Bed area

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    Bed area

    Lowe's Home Improvement - hardware - Updated May 2026

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