Cancel

    Open app

    Search

    Lowe's Home Improvement

    2.4 (78 reviews)
    ModerateHardware Stores
    Open 6:00 am - 10:00 pm

    Lowe's Home Improvement Photos

    You might also consider

    More like Lowe's Home Improvement

    Recommended Reviews - Lowe's Home Improvement

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    The ad

    We went to this store today. There was a large display showing buy a regular size pest spray get the refill free. we took a picture of the sign (just in case! ) when items rang up (we were in garden checkout) The item did not ring properly. We showed the cashier the text, she ignored it, ask the other cashier who didn't have an answer...told her to call another associate. after 2 attempts she called a manager...The managers response was you have to be a loyalty customer! The sign did not reflect this. We went inside the store to find a manager and checkout. We were greeted by a very friendly associate explained our plight he rang the items and they came up as they should have NO PROBLEM! We were obviously delighted as we stopped and checked once more that we read what we thought we had read. Just ashamed 4 separate associates and 1 manager couldn't/wouldn't take time to do the right thing. Because of their lack of interest in their customer base this is not a store we would choose to shop at again as no guarantee of the one helpful person to be on duty! The Jernigan's

    Just watching and joking around instead of helping customers..
    Ernest H.

    Service is terrible. No one knows anything about their departments, and the pro desk is useless... lines full of people and they were joking about it. I'm glad I never really have to go here. Inventory for wires is horrible too. I wish I had gone to Home Depot

    5 stars for Vivian! She works in the tile department and oh my goodness she is so helpful! She is highly knowledgeable and experienced in this department! I went in to pick out some tile. I picked out a piece of tile brought it home and it did not fit what I was going for. I went back and Vivian and I talked through my problem and by the end of my trip (with her amazing help) we had the perfect tile picked out for my shower and she went above and beyond by helping me with making sure I picked out the right thickness for my trim pieces, helped me decide the perfect tile pattern for my small space, and picking out the perfect color grout for my tiles too! To my surprise white was not the best option! I went in with a one track mind and Vivian brought it full circle making sure I had everything I need for my project.will go back to this Lowe's every time especially when Vivian is working! Thanks again!!!

    08.22.2018 As I was coming thru the entrance doors

    See all

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Helpful 2
    Thanks 2
    Love this 4
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Impossible to get assistance. Four employees standing around together doing nothing for customer needs.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Dustin B.
    119
    51
    1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 4
    Thanks 0
    Love this 4
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Helpful 34
    Thanks 0
    Love this 30
    Oh no 0
    Photo of Jon D.
    5
    85
    61

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Beth W.
    140
    108
    42

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Phil J.
    176
    179
    141

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mike C.
    8
    25
    52

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jim R.
    0
    24
    7

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    Scott in the paint department just gave me the BEST store experience I've ever had the pleasure of experiencing.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Hardware Stores 1,246 times last month within 15 miles of this business.

    Verify this business

    Ray Ware Hardware

    Ray Ware Hardware

    3.0(2 reviews)
    10.8 miWestside
    $$$$
    Established in 1939
    Free estimates

    I had a very disappointing experience with this business…read more I needed a specific tub spout for a hotel fixture and explained clearly that compatibility was the only thing that mattered. Before placing the special order, I asked more than once what would happen if the item didn't fit. I was repeatedly assured that it would. When the item arrived, it did **not** fit. I had concerns as soon as I saw it, but was still told it would work. I returned the item as directed by my employer. The purchase was made with my **personal funds**, and now I am still waiting for my refund. The most frustrating part was the attitude during the return process--it felt like I was inconveniencing them, even though the item did not match the assurance I was given. If you're placing a special order here, make sure you get the return policy and compatibility guarantees **in writing**. Clear communication and timely refunds should be standard. I hope this situation is resolved soon.

    Don't be fooled by the name of this store. RayWare Hardware is far from your usual corner hardware…read morestore. Rather, it's an upscale cabinet and door hardware, unique sinks, swanky mailboxes, lighting...I could go on...hardware "gallery" of sorts. My husband and I popped in one afternoon, as we are looking to modernize and upgrade our kitchen lighting. Karah, the sales girl who promptly greeted us, was knowledgeable, helpful and offered us additional catalogs to browse. (She even sent us home with several.) I loved all of the cabinet and door hardware they have! There was everything from lizard handles to whimsical fiddlehead ferns. I could have browsed them all afternoon! While their selection [of most everything] is lovely and mostly on the more unique side, it is all quite pricey and likely outside of our rather small reno budget. But go and check this place out! I'm glad we finally did.

    Photos
    Ray Ware Hardware - Unique Faucets with a variety of finishes available through Ray Ware Hardware  rayware.com

    Unique Faucets with a variety of finishes available through Ray Ware Hardware rayware.com

    Ray Ware Hardware - Door Hardware available through Ray Ware Hardware  rayware.com

    Door Hardware available through Ray Ware Hardware rayware.com

    Ray Ware Hardware - Pendant Lighting available through Ray Ware Hardware  rayware.com

    See all

    Pendant Lighting available through Ray Ware Hardware rayware.com

    Rockler Woodworking & Hardware

    Rockler Woodworking & Hardware

    5.0(4 reviews)
    7.9 miSouthside

    I love Rockler! I was driving through the town center. When I saw they were opening and I was…read moreecstatic. This brought back memories from my childhood and working on wood projects with my dad. So when I saw they were opening, I called my dad and said we needed to take a field trip. The first time we walked in, we were greeted by the wonderful and knowledgeable staff. I was looking for an exotic wood to make some shelves for my kitchen. Since they were going to be open shelves I wanted them to be something special. The staff or wonderful with recommendations, but really I just wanted to find something that spoke to me. Yes, I know they can sound odd but I'll avoid for some reason. The staff were so patient while I took two hours looking at wood. Once I picked out what I wanted, we were able to talk to one of the managers about having specialty cuts made. Since I do not have a workshop we ran into some hiccups along the way as we were working with a wood in a humid environment. However, everything was sorted, the staff took great care of me and my wood selection and I got my wood cut and it looks wonderful. I am starting my project soon and I cannot wait to finish. I know I will be back to Rockler time and time again. I am so excited. They are here and I can't wait for other people to explore with them. They do offer classes and woodworking, and also with epoxy. The classes can be scheduled I believe online or by calling them. They do have handouts as well. I am excited to take a class or two and learn some new stuff if you have some time and want to explore somewhere new or if you just love woodworking or looking at really neat wood or tools take a trip to Rockler, you will love it. They are exotic wood selection is amazing. I found some beautiful Tiger Wood. They also have many specialties that you will not find many other places such as Purple Heart or yellow Heartwood. You will be inspired just walking in.

    If you are into woodworking this is your toy store. They have everything you need (and some…read morethings you may not have known you need) for any project you are working on. The staff was extremely friendly and helpful. Add on classes to show how to use some of the tools and the place is great for the novice too.

    Photos
    Rockler Woodworking & Hardware
    Rockler Woodworking & Hardware
    Rockler Woodworking & Hardware

    See all

    Johnstone Supply - logo

    Johnstone Supply

    2.3(3 reviews)
    11.6 miRiverside

    I had an extremely unprofessional experience with the branch manager, Chad Walton, at the Johnstone…read moreSupply location in Jacksonville. I called to inquire about becoming a vendor and briefly explained my goals within the air‑conditioning industry. His immediate response was, "We don't deal with that--go somewhere else." I called back to clarify my mission in case there was a misunderstanding, but he repeated that he could not help me and ended the call. Rather than providing a professional explanation of their vendor requirements or directing me to the appropriate contact, the conversation felt dismissive and unnecessarily hostile. The few questions he did ask came across as interrogatory and condescending, which was surprising and disappointing for a company of this size. If this interaction reflects the level of professionalism and customer service at this branch, it raises serious concerns. My experience with Chad Walton was rude, unprofessional, and far below the standard I expected from Johnstone Supply.

    Went to Johnstone Supply to pick up a motor. Installed it, and it turned out to be the wrong one…read more Went and picked up another and had the same issue which resulted the whole hander to be replaced. Tried returning two perfectly good motors and was told they don't accept returns. After suggesting they should tell people that or have a no returns sign, I was told they told everyone. Yet I was able to purchase two motors and never was told once. Do not recommend.

    Photos
    Johnstone Supply - Banner

    Banner

    Johnstone Supply

    See all

    Lowe's Home Improvement - hardware - Updated May 2026

    Loading...
    Loading...
    Loading...