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    Lowe's Home Improvement

    2.2 (541 reviews)
    Open 6:00 am - 10:00 pm
    Updated 2 months ago

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    Unfinished patio door
    Aliyah H.

    Great store when you don't need any help. Curbside is a joke - it took 30 minutes to get my order and that was after I sent inside to ask twice. Sales / install is amazingly disappointing. The salesman, Raffie, is a true salesman in that he doesn't tell you all the details, makes promises that don't come true, and drops communication with you once the bill is paid. The 800 numbers are infamous for poor connectivity and long waits- confirmed by Raffie himself! We got a patio door installed and it looks unfinished. There's scratches and caulking patches. Really disappointing.

    pebble design for shower/bath

    We got our bathroom redone, had to choose a pebble floor for the shower area so helpful, gathered a few options, at home the hubs and i decided on final color/ size, able to get refunded the ones we didn't use, and bought the remainder of what we needed. laid out all the ones we wanted, and exchanged the pebbles that didn't match. so thankful for easy process!

    the space between the drawers is not even & it should be.  something is wrong.
    Sonya G.

    DO NOT GET YOUR CABINETS HERE! I am 1.5 years still without a completed kitchen & their arbitration agreement is a scam. -July 2024 ordered cabinets with Sue for a small kitchen and no change in footprint. -once cabinets were in, I saw the numerous 3" no use space gaps. I lost at minimum 15" of cabinet space in my already small kitchen. -air insert ventilation, I now know, they are a standard size. Sue ordered too small of a cabinet for above my stove. -wrong pullout ordered & in lieu of doing what is right by ordering the proper one, they decided to change the inside and it does not pull out properly. Been waiting for reorder since October 2024. -Sue ordered too small of sink basin-this was corrected quickly. -Cabinets do not sit right. -their contractor, Ariana, is awful. Does bare minimum and puts things in correctly up in lieu of telling me, the wrong pieces have been received. Very lazy is Frank from Ariana. -Frank broke my water line from my refrigerator and they had me pay $500 for a plumber. they only have reimbursed me half since Oct 2024. -Sue's manager nor anyone from management team ever called or came over to look at the disaster despite endless emails and talking their installation person endlessly on a recorded line.

    Al L.

    Review for online order and pickup. I placed an online order for pickup and since I was going to be in the area, I selected this locations. I got an email that my order was ready for pickup and was there two days later. This store is located in the industrial area of Concord off Highway 4. After you enter the store, the order pickup is on the right. The worker scanned the bar code on my order pickup email and retrieved my order. She verified my ID and I was out the door. It was relatively easy process in the ordering and pickup of the order.

    Crappy quality control and bs about sending me a better post
    Keith T.

    Months later and still no new parts. No one returns calls and if you wanna wait on hold forever and get no resolution this is the place not to got for sure !!! I will NEVER use the for anything ever again !!!!

    Gabriel D.

    Shout out to Justin, MVP right here. He was working on his tasks for the night and I interrupted him asking questions on stock availability and helping me check out and schedule a pick up for the following day. Took up his time but he was super cool about it. Great customer service prioritizing the customer and answering all questions. Thanks man! Hope management sees this.

    My living room looked like this for over 8 months because Lowes can't get their act together.

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    Page 1 of 14

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    Rave for Cynthia at Concord Lowe's hardware On March 1, 2023 Updating my wife's office closet and needed to buy a ClosetMaid organizer.

    Mentioned in 7 reviews

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    I.B.I Home Inspections

    I.B.I Home Inspections

    5.0(10 reviews)
    2.0 mi

    I contacted Damian because I had some mold concerns in my home coupled with some pretty severe…read moreunexplained health issues that my doctors can't figure out (I have been worried the health issues are from mold exposure). Damian and I messaged back and forth for a couple of days with him explaining what services he offered that could help us determine the presence of mold and to what extent, if any. Damian was always very quick to respond to my messages. He came out VERY quickly and performed several tests to send to the lab. He was very thorough in explaining everything he was doing and also very patient in answering the whole slough of questions we had for him. We had our results the next day!!! The results were not what we wanted but Damian has remained supportive and responsive as we move into our next steps. We appreciate you Damian!

    After having to do some necessary repairs, I decided to get a home inspection to help identify…read moreother areas that need improvement. Damian with IBI was absolutely wonderful! And let me repeat- WONDERFUL!! Damien listened to all of my concerns at the beginning of our appointment, and made sure that when he went into the crawlspace, that he checked the discussed areas Thoroughly. He went above and beyond with extra pictures so he could explain my theories, and provided solid proof on what issues should be addressed, and by what specialist. Kudos that he put me as the client first, then continued towards his objective to inspect the property with care and precision. Damian truly lives up to the name of the business "Inch By Inch" by being thorough, efficient, and a pleasure to work with. For an extensive crawlspace inspector, look no further because IBI is a terrific choice.

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    I.B.I Home Inspections - We offer recall checks on all your major appliances.

    We offer recall checks on all your major appliances.

    I.B.I Home Inspections - No worries I.B.I Home Inspections Inc. got your home covered with policies that are meant to protect your home.

    No worries I.B.I Home Inspections Inc. got your home covered with policies that are meant to protect your home.

    I.B.I Home Inspections - 90 Day Warranty Protection Policy

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    90 Day Warranty Protection Policy

    Mattress Firm Concord Avenue

    Mattress Firm Concord Avenue

    4.4(71 reviews)
    2.0 mi
    $$

    Mike (supervisor) demonstrated superb customer service skills…read more I had issues with shipment on a box frame that I ordered online. I called the Concord Ave location and asked if he was able to assist me with tracking my order. He not only provided multiple options to resolve my concern, but he also acknowledged my situation and showed empathy. Mike was attentive and ensured all my concerns were addressed to have my bed set before the holidays. Mike truly took his time to hear me out and ensured I understood the entire process. I never once felt rushed with him and assured me that everything will be ok. In addition, Mike always "kept the door open" with me by telling me not hesitate to reach out if there are additional things I need. He felt warm, personable and approachable. As someone with years of retail experience, Mike hit the nail on the coffin with his customer service and social skills. Thanks Mike!

    This is an update to the review. I left six days ago. When I shopped and ordered my new mattress…read more It was scheduled for three days later after I bought it. Into a new apartment that I just rented. I got a message the night before from the delivery people Saying that they would be there on Monday, August 11 between 12 and 2 PM. On August 11 at 11:50 PM I got a text message saying that they would be there in 10 minutes. That put them there exactly at 12 noon. I was surprised to see another very nice woman come down and ask if they were delivering her mattress . As it turns out she had just moved in the day before to her apartment and they were delivering for both her and myself our new mattresses. They were the nicest, polite delivery persons I've ever met. They were not only there right on time, but they delivered both our mattresses within an hour. They were very conscientious about being careful bringing the mattresses in and setting them up. I had an adjustable bed and I was worried about possibly they might scratch the floors or leave before everything was taken care of. But they've made sure that the bed was set up exactly how it was supposed to be and they were extremely careful and conscientious about bringing the basin and the mattress. I have no complaints about the Service delivery. These guys were awesome. They kept me informed every step of the way on the day of delivery. If you're thinking of purchasing a new mattress, I highly recommend that you first look at mattress firm in Concord. Mike took very good care of me when I was there and extremely knowledgeable and answered all of my questions and then some the delivery people were excellent. I had no issues with them at all they showed up right on time between the two hour window and gave me 10 minute notice that they were on their way. This place is awesome. Highly recommend it.

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    Mattress Firm Concord Avenue - Showroom

    Showroom

    Mattress Firm Concord Avenue
    Mattress Firm Concord Avenue

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    Lowe's Home Improvement - hardware - Updated May 2026

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