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    Lowe's Home Improvement

    2.3 (216 reviews)
    ModerateHardware Stores

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    Very clean bathroom
    Dakota M.

    In Northern Virginia, Lowes is one of the two main home department stores, accompanied by three smaller local hardware stores. The cleanliness of the bathrooms and aisles in this particular Lowes was impressive. We visited on Mother's Day for an event they were hosting and were able to shop for our home repair needs while having our puppy with us. The employees at Lowes were exceptionally friendly and helpful, guiding us to the specific aisles where we could find our desired items.

    mold on the underlayment
    Anna M.

    An update to this flooring saga: installers started today. I have tried reaching Lowes to have them replace the damaged items multiple times but have gotten zero help. The installers said the items looked like they got wet and are peeling so it all needs to be replaced. Even the installers are having trouble getting ahold of anyone. I spoke with the store manager Jennifer this morning and she said she would look into it and call me back but hasn't. Fred and Noor in flooring don't answer. Chris in delivery isn't answering. No one answers the phone or their emails. Seriously the worst. Save yourself the giant headache and go elsewhere for flooring

    I had an inssue 8 months ago that was resolved today with a great Lowe's customer service representative (Tony ) thinking my ignored calls and letters from last year were incorrect. Thank you Lowe's for solving the problem, satisfying a customer and being a solid company . I always thought you were The Best l recommend

    The plant with the included leaves I had to cut off. Though thankful for the small discount, you and I know the plant was neglected.
    Chelly T.

    Staff who was a manager in customer service was rude. I didn't appreciate her telling me " you and I know." Like I was a child. The plant I got was damage and with the knowledge I have from my degree I knew the condition of the plant. I asked for a discount. To reply the way she did to me was very off. Wether you cut the leaf off or not, the plant roots had damage. Please learn to not be so passive aggressive to customers. And please learn about plants before degrading customers. I'

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    5 years ago

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    3 years ago

    I have always had good luck with this Lowe's. I have had an occasional grouchy staff member, but that normally doesn't happen.

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    Page 1 of 6

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    I checked in at customer service and patiently waited until my flooring was pulled from the back and brought to the front.

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    Rockler Woodworking and Hardware

    Rockler Woodworking and Hardware

    4.6(9 reviews)
    3.0 mi

    I absolutely love Rockler in Fairfax! I thought I'd try something new and took "Woodworking basics…read morefor women" with Sarah in June 2025. I loved everything about it! I then took 11 classes that I've also loved!! Woodworking basics for women (Sarah), Live Edge Epoxy (David L), Shop Safety Woodworking 101 (Bruce), Cabinet making (Bruce), Make a Cherry Wine Box (David L), Build a Bookcase (Bruce), Shaper Origin (David L), Sign making (David L), Woodburning (Sarah), make and take Christmas Ornament (Sarah), and a make and take cheese board class (Mike) ... I'm sure I'm forgetting a class... all within 6 months!! :) The store is clean and staffed with very knowledgeable, patient, and kind people that all share a love of woodworking. I am thankful for all of those that I have met and all that they have taught me.

    If you're into woodworking and live near Fairfax, this is the perfect store for you. The place is…read morehuge with everything you could ever need for woodworking. I sometimes come here just to browse what kind of tools I may be missing. Rockler has everything from tiny dowels to thousands-of-dollar heavy equipment. What I usually come here for is to get hardwood and baltic ply. The hardwood selection here is great and it's reasonably priced. Most of them are S4S or S3S so in the worst case, I can use my table saw to rip the unfinished side. You only pay for what you need so you can have them cut a longer piece and not pay for the reminder! That's amazing. Note that they only cut longer wood to fit in your car. Rockler currently does not offer planing or joining services. The guy over there said they are looking into supporting such services soon but as of today, that's not an option. Rockler also has wood-turning and other general woodworking classes. There's a small classroom inside the store itself. If you need anything woodworking, Rockler is it!

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    Lowe's Home Improvement - hardware - Updated May 2026

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