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    Lowe's Home Improvement

    1.9 (59 reviews)
    ModerateHardware Stores
    Closed 6:00 am - 10:00 pm
    Updated 1 week ago

    Lowe's Home Improvement Photos

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    Reviews With Photos

    Stephanie K.

    I came in to pick up some teak oil. Ezra saw me looking with the deer in the headlights stare and came to my rescue. He showed me two different options that were available and then helped me find an inexpensive brush and tarp that would work. He talked through options with me and was super helpful. I really appreciated it. The cashier was also very friendly. This Lowe's exceeded my expectations and I am thankful. Great job.

    Entrance
    Ginny S.

    The people are pretty nice here but the store is usually under stocked if you are looking for something particular go to a different Lowe's store. They also are very slow if you need something. They take forever to answer any questions even if you call ahead. It's hard to go here for anything quick, if you need any assistance you better be prepared to wait half hour atleast. This happens all the time and not on only one occasion, I don't know if they are understaffed or just careless, but they have always been slow here. ‍

    Our Angel. With her head placed in her lap
    Angelique F.

    I had a stove/oven delivered to my home yesterday and these delivery people did this to my Angel and didn't even tell us.

    Nothing!!! No people for employees

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    2 years ago

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    5 years ago

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    5 years ago

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    7 years ago

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    3 years ago

    We came in today for lumber and Marc was awesome and so helpful/friendly today. He is great, thank you!!!

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    3 years ago

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    8 years ago

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    3 years ago

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    15 years ago

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    15 years ago

    I can't help it. I just like the way Lowes are laid out in comparison to to big orange. Neater and easier to find items here.

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    8 years ago

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    Page 1 of 2

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    Super helpful and focused on getting us what we needed and not on pushing stuff we don't need.

    Mentioned in 3 reviews

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    S & S Ace Hardware - Paul helped me get this protective lens mounted with deeper screws.

    S & S Ace Hardware

    2.7(47 reviews)
    1.1 mi
    $$

    Went to return a Sthil attachment to S&S Ace Hardware in Buford. The part was not what we needed…read morebut the salesman continued to procrastinate by trying to sell us other components but we just wanted to get a refund. We ordered the part on-line from a store in Pensacola FL and hoped any Ace/Sthil dealer would refund our purchase. After listening to his continuing sales pitch we again asked for a refund on the unused item in the original box and our receipt. He finally said "I'll have to ask my manager". He came back stating they would not take the item and it was "obsolete". We purchased the item 32 days ago! We called the store in Pensacola and were told there would be no issue in refunding the purchase. This is the true statement of "No customer service, service. This store in Buford has changed based on our years of shopping this location and this salesman was very Kurt.! Just plain rude!!

    Bought ice melt week ago. There were no signs indicating item could not be returned. Did not use…read moreso went to return it and sign said could not be returned. Manager said so many people were returning items they changed the policy. I like to support local but will go to Home Depot or Lowe's in the future.

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    S & S Ace Hardware - Qualified, experienced and factory certified technicians that do repairs on just about every make of outdoor power equipment.

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    Northern Tool + Equipment

    Northern Tool + Equipment

    3.1(8 reviews)
    0.9 mi
    $$

    I dropped my Ridgid model mobile air tri-stack, 5 gallon, compressor off at Northern Tool at 4125…read moreBuford Drive in Buford, GA on April 9th for repair. (Original cost to purchase was around $500). I have the existing tool check card (number 0102) as well as the Parts, Service, & Repair form which I signed on April 9, 2024. I have the cash register receipt showing that I purchased a tarp and paid $60 for labor in advance of the repair. The customer copy of the receipt is SKU number 155400110024008732 for a total charge of $81.19. I followed up numerous times with the location asking if/when the repair process would be completed. The response was always that the repair was not done and they would contact me when the repair was completed so I could pick up the compressor. I always had to go to the location to inquire about the status, three times. I never-ever received a follow up call from anyone at Northern Tool. Often I left a message, with a promise that they would return my call, and I never got a response. My frustration finally got to me and I drove to Buford to ask in person about my repair. To my shock and surprise the Manager (I believe the name is Jeff) told me that I had picked the item up on April 1st!! I didn't even drop it off for repair until April 9th! I ask for them to show me the signed release and payment for the repair form which they said they were unable to produce. The Northern Tool contact (Holly) I have to thank for never calling me and understanding why would I come back to get my compresser if I had picked it up....SAD! I would not recommend Northern Tool to anyone.

    Every time I am unable to find parts or supplies I need that the home improvement stores or my…read morelocal ace hardware don't stock I am able to find them here. I would shop northern tool much more often but it is a 45 min drive to get to the nearest location to me. If you can't get it anywhere else but online and can/don't want to wait for online delivery northern tool likely has it in stock and ready for you!

    Rockler Woodworking & Hardware

    Rockler Woodworking & Hardware

    3.6(11 reviews)
    33.3 mi

    I went to this store, in order to buy a piece of Mahogany that I need for a project…read more While I was there, the store was overwhelming staffed and patroned by older men who I found to be rude. The lumber section of the store is in a back corner, and isn't a very large area. While I was selecting my piece of wood, several men would just walk walk in front and around me, without saying excuse me nor being verbal at all. It was like I wasn't even there, to them. So as to not get touched or knocked over, I had to move away from the lumber twice, even though I wasn't finished making my selection, just so I wouldn't be "in the way." When I went to check out, I was standing in line, and the cashier, Don, called the gentleman who was behind me up to the register to check out. That gentleman let the cashier know that I was ahead of him and it was my turn to check out. I had actually been standing in line for a while before the customer behind me even got in line. Don then called me up- he offered no apology. As he checked me out, Don didn't ask if I had found everything ok. Didn't ask if I needed anything else. Generally unfriendly. I just generally noticed a certain theme in this store, and I don't like the vibe. Maybe some diversity, in gender and/or race, would help offset that vibe. I'm not sure, and don't really care because me nor my dollars will be returning.

    They are good for power tool woodworkers. Some of the rocker branded tools are great, some (like…read moretheir chisels) are cheap for good reason.

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    Rockler Woodworking & Hardware
    Rockler Woodworking & Hardware
    Rockler Woodworking & Hardware

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    Lowe's Home Improvement - hardware - Updated May 2026

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