Everything when well , the diagnostic was accurate down to the problem no guessing . Gene was very knowledgeable on the work that he performed. Very highly recommended. Thank you . Nelson Cabrera read more

I had a very disappointing experience with Appliance EMT that I feel others should be aware of. A technician came to my home on Saturday to repair my ice maker. Before beginning the work, he clearly stated that the cost would be $395, but also explained that there was no warranty on the repair and that if the fix did not work, the price would be reduced to $250. Based on that representation, I agreed to move forward. After the repair, the freezer briefly got cold and produced only three ice cubes before the technician left--at which point I was charged the full $395. Unfortunately, within an hour of his departure, the freezer stopped working entirely. When I contacted the company to address this, I expected them to honor what their technician had promised. Instead, they refused to adjust the price down to $250 as previously stated. Rather than resolving the issue, they repeatedly attempted to upsell me on a much more expensive repair totaling approximately $1,300. Given this experience--being charged for a repair that did not work, having agreed-upon pricing disregarded, and facing persistent upselling instead of resolution--I strongly discourage others from doing business with this company. read more

Called back immediately to schedule. scheduled the next day and called with 10 minute arrival. He was professional and explained the issue and cost before the repair. Quickly repaired the refrigerator and messaged next day to check on the refrigerator and any questions. read more

Appliance EMT was just what we needed after our washer stopped working. We had a so-called service plan from where we purchased the washer, but the person they sent did not show up! Twice! We called Appliance EMT and they sent a repair person out the next day. Vic diagnosed the problem and even had the part with him so we didn't have to wait. We will use them again! read more

My dishwasher had about 12 in. of water in the bottom after being used. I had someone pump the water out and then called EMT on June 15. Someone came, looking mostly on his phone, stayed for about 30 minutes and said it was fixed good enough to be used temporarily. He never even tried out the machine. If I wanted a permanent repair it would be an additional $600. He charged me $ 175. I decided to buy a new dishwaster. It was delivered on July 15. I used it one time. There was water in the bottom. So it was not repaired at all and I paid $ 175 for nothing. I would never recommend this company to anyone. read more

The service technician, Matt, was professional, knowledgeable, and quick to diagnose and repair my gas range. This was true even as I expressed shock at the premium cost (above the high end of typical similar repairs in the Atlanta area). Yes, AI has gotten smart enough to provide cost ranges for local area repairs. Thus, losing one star due to high cost. read more

Their prices are outrageous. $285 to screw the handle of my dishwasher back on!!! You better Check the price Carefully beforehand. I will Never use them again and I Would Not recommend EMT Appliance read more

Mike came and fixed our fridge. I'm happy that they offer 90 warranty. Very glad that my fridge works now!

Required service on 2 appliances and cannot compliment this company enough (which I found out of the blue....LUCKY ME!) Tim, the Tech, was one of the most pleasant service tech to enter our home. The company was diligent to update us on the service time!! Should I need any appliance repairs, I'll call Alliance EMT and ask for Tim. read more

Appliance EMT is not a company I would recommend for appliance repairs. The company does not provide transparent pricing for services, and their technicians have the ability inflate the service fee. I contacted Appliance EMT for a refrigerator repair and was given three different prices to change a light bulb in the freezer and refrigerator. The initial quote provided was roughly $442 and after informing the technician I would compare prices with other business, the price dropped twice. The initial nonrefundable service visit was $150. At the end of the service visit, I agreed to the final price of $300 and requested an invoice. Invoices are not provided by the technicians, and I was instructed to contact the office. Once received, there was no breakdown of the cost of parts or labor. On the day of the appointment, the technician entered the home, changed the two bulbs, emailed the invoice, and was back in his vehicle in five minutes. The visit was time-stamped and documented. The parts were less than $30, $0 taxes and fees listed, which left a 5-minute labor rate of $270. Management was contacted and again I was informed that the company does not provide price menus or labor rates to guests. The manager reiterated that the company use a specific blue book rate for labor, but do not provide details of the rate. Customers are essentially at the mercy of the technician and the company to be honest. The manager was informed of the initial rate provided by the technician and he stated that the price provided was not the blue book labor rate for the requested service. It is unclear if any disciplinary action was taken against the technician. This is not a company I would recommend for appliance repairs. read more

I called appliance EMT and got an appointment even on a holiday. They came out in a timely manner and were extremely professional and followed up promptly. Highly recommend.. read more

Andrew and Olga were a pleasure to meet and interact with. They were very polite and handled repairs of my refrigerator quickly and efficiently. Will recommend them and Appliance EMT to friends and family. Whole process from start to finish was handled very efficiently. Thank you. read more

Alex fixed my refrigerator in 30 minutes. Excellent service provided. I definitely will call Appliance Emt for future repairs read more

Appliance EMT - Alex fixed my refrigerator in 30 minutes. Excellent service. I definitely will used Appliance Emt for future repairs. - Appliances & Repair Near Me - Buford, Georgia

I made an appointment with Peter, an appliance EMT Technician. He diagnosed my non- drying dishwasher, as needing a new control board. The diagnostic cost $97 which later was applied to the repair cost of $385.00 about half the cost of a new dishwasher. That was three weeks ago, and so far my dishwasher is performing like new. It's still early since the work was done. If I can get at least two to three more years out of my dishwasher, I would consider this a good investment. 5 stars for now read more

No idea why their rating is at 3.8 -Appliance EMT is always a 5.0 with our family! My mom has been using appliance EMT (with Marcus as her tech) for years. He does great work on refrigerators and dryers. Didn't realize the coils in the back of my fridge were so dirty & definitely needed a thorough cleaning. Marcus also found I needed a new refrigerator hose. No more strange noise coming from the fridge now. Thank you! Great customer service both by telephone and in person. You would never know that a tech had been cleaning all that gunk from back of the fridge. He even had his own booties, as we are a shoes off home. Thank you! read more

Appliance EMT - Very dirty coils in the back of my fridge (before picture) - Appliances & Repair Near Me - Buford, Georgia

See all

I'd love to write a 5-star review, but even after giving the company multiple chances to make things right, they never did, so here I am writing a negative one. We had the tech come out on Friday morning to give us a written estimate on the cost to fix our ice maker. We were told verbally it would cost $550 to fix. We declined and asked that the written estimate be emailed to us. The tech seemed quite upset that we declined the estimate, even though we had paid for him to come out and give us a written estimate (literally the ONLY reason for him to come out was to give us a written estimate - we told this to the rep when we called to book the appointment). He left after 2 hours; we never saw an email with the receipt for the estimate or a written estimate. My husband called. They said they would send over an estimate. 2 hours later, no email. I called; they said they would email it to us. We waited and waited...When Saturday comes, my husband calls, and they say they will send us an email. Monday comes...I emailed them and asked for the estimate. I get something from them that says: "The estimate for the replacement of your LG icemaker is $400.00 plus tax. This includes the cost of the replacement part and the labor required for the repair." For crying out loud - We just need a piece of paper that says how much that part costs and the name of the part. It also makes me extremely suspicious when the tech said it would cost $550 and the email they sent me said $400. Just stay away from this company. There are a lot better ones out there that actually do what they say they will. read more

Compressor went out on our LG refigerator for the second time. We called and LG was going to pay $$).00 for the compressor but appliance emt charged 800.00 to install the compressor, change dryer, and flush refrigerant system. That took an hour and a half!! I feel they took total advantage of the situation and if I could give 0 stars I would. My recommendation is find another company. read more

Excellent in quickness and completeness. Diagnosis was accurate. Would definitely use then again. JD

Will never call this company again. Technician didn't have a clue about what was causing the problem with my refrigerator. He didn't do any diagnostic testing. He said my refrigerator might need a new control board but he wasn't sure. The control board was $580.00. I got a 2nd opinion from a reputable company and the problem was the Thermistor which was less than $100.00. I couldn't get the manager from Appliance EMT to return my call to discuss the matter. read more

James was AWESOME! He arrived before the expected time for the initial appointment (BONUS) and he arrived 3 days before the expected repair date (DOUBLE BONUS)!! I couldn't be more pleased with the service and professionalism. I hope to never need Appliance EMT again, but they will be my first choice if ever I need my appliances repaired. If I could give a rating higher than 5, I would! read more

I had a refrigerator issue. Max was the technician assigned to my job. He was great at both identifying the problem and repairing it. While here, I told him I had a burner that was not working properly and, he easily identifies the problem. He ordered the part and did the repair the next day! Their price seemed reasonable for both repairs. Max was very professional, courteous and prompt. read more

We have a refrigerator where the freezer was working but the refrigerator wasn't getting cool. I called Appliance EMT on Wednesday and the repair guy showed up on Thursday and replaced the fan in the freezer. The refrigerator is now working great!!! The repair guy was efficient and knew what he was doing. To fix the refrigerator cost us 1/2 of what a new fridge would have cost. Thanks!!! read more

Technician came out did a diagnostic on my stove and I needed a element switch and a connector he said it would take 20 minutes to fix for 385.00 and how much are the parts and labor he couldn't tell me and proceeded to put the stove back together I looked up the parts and for both parts they were 75.00 bucks so you do the math my question is why is Labor 300.00 bucks​ ​ read more

They did a fantastic job and they explained everything before they did it. They went the extra mile for me and their fees were more than reasonable to me. I'm very grateful and satisfied with Appliance EMT!! read more

My heating element went out on my oven I needed to replace it. I looked up the part and it was only $80ish on the GE website but I still felt like I wanted a professional to replace it. They quoted me almost $400. I said absolutely not. watched a YouTube video. it's literally the easiest repair ever. ordered the piece from Lowe's for only $39!!! Had it done in half an hour. Such a rip off. Don't use them. read more

They kept their appointment as scheduled. Tim was the expert service member. He was very knowledgeable and polite. Besides fixing my Samsung Washer he told me tips that would prolong the life of my washer. Thanks Tim, Thanks appliance EMT read more

I requested a repair on our Fulgor Milano refrigerator I specifically asked if EMT serviced this brand and they said yes. Unfortunately this was not the case. The ice maker stopped making ice and the technician charged me 1st for a new water flow intake valve $500 and then a replacement ice maker $800. Neither fixed the problem and the technician was on the phone with the manufacturer multiple times to no avail. So we stopped the pain and contacted our vendor who solid us the appliance. They sent out a truly certified technician who fixed the ice maker and showed us that one of the parts EMT charged us was NOT a new part. I take ownership for not hiring g a truly certified technician in the first place but EMT should have reimbursed me for the parts that did not work. Never again. read more

Even though my last review was from a year ago appliance EMT called me to offer a partial refund on what I paid on a washer. But I would call them again because they offered to make things right even though the first service was over a year ago but I can respect the effort. I would definitely call Appliance EMT for an estimate again. read more

buyer beware. Technician charged a $97 diagnostic fee knowing that the machine could not be fixed because the parts had been discontinued. think twice before you hire them. read more

Andrew and olga were great.They knew exactly what to do.And was very efficient! I would highly recommend!

I needed my LG dryer repaired and the response was quick and efficient. The technician was very courteous and knowledgeable. The dryer was repaired in a timely manner and very cost-effective. I was very pleased with the service and highly recommend this company! read more

Great service fast efficient professional! Tech was on time very knowledgeable and added extra service on the spot highly appreciated and recommended. read more

Avoid this company. Our dryer worked before their visit (it powered on and ran, just didn't heat). We paid $97 for a diagnosis. They claimed it needed a heating element and quoted $430, which we declined. After their technician reassembled the dryer, it would not start at all. This failure happened immediately after they left. When we called, they refused to return unless we paid another $97 trip charge, despite the dryer being left in worse condition due to their work. They would not take responsibility, would not troubleshoot, and would not correct an issue they introduced. Leaving an appliance non-functional after a paid service call and then charging again to fix your own mistake is unacceptable. This is not a pricing issue -- it's an accountability issue. If something goes wrong on their watch, you're on your own. read more

We were told our Samsung dryer required a $500-600 motherboard repair. I was suspicious of this high expense, since dryer is only 4 years old. I called Samsung and they sent a guy who simply replaced the door latch button ($20) and the dryer is working normally. In a fair world, Appliance EMT would give me my $95 diagnostic fee back, but I do not think they are honest or fair people. Do not use their service. read more

The communication was excellent. They came out the next day to repair icemaker. Victor took it all apart and the motor was dead. He had a new one in his truck. everything working fine. very pleased and fair price. read more

Horrible experience. Dryer worked before they touched it (would turn on, just wouldn't heat). Paid them $97 to diagnose. They said it was the heating element and quoted $430, which we declined. After they reassembled the dryer, it no longer starts at all. We immediately tried to run it and discovered the issue. When we called them back, they refused to return unless we paid another $97 trip charge, even though the dryer was left in worse condition as a direct result of their reassembly. They will not acknowledge responsibility or fix what they clearly caused. At minimum, the dryer should have been returned to the same working condition it was in before service -- instead, it was left broken. If you value accountability or basic professionalism, look elsewhere. read more

I had a wonderful experience with Appliance EMT when my washing machine drain pump went out. They got me on the schedule right away. Technician arrived on time and was very professional and polite. He discovered the problem almost immediately. He did not have the part needed but promised to be back later that afternoon to finish my job. He came back after another job with the part as promised. He did a thorough job and made sure to sit through a full wash cycle to make sure everything was good to go before he left. Highly recommend and will call Appliance EMT in the future when needed! Thank you! read more

this is the second time we've had Andrew and Olga out to our house (to fix separate appliances), and they have been fantastic. They showed up on time, were very knowledgeable and quickly diagnosed and fixed my issues. I highly recommend them to anyone experiencing appliance issues. read more

I was very pleased with the service I received from Appliance EMT. I was able to get almost immediate service. Tim, the technician, gave me a thorough explanation of the problem with my refrigerator. He was pleasant, friendly, and professional. The price for the repair was reasonable. I would recommend Tim from Appliance EMT. read more

Showed up 30min after 3 hour window. Spent about 15-20 minutes looking at it and charged $195 for a proposed fix to a "bad wire". Was told possibly a pump would need to be purchased if this fix did not work. Next day dishwasher still broken. Called them back asking questions about what was done and next steps, receptionist asked me "why do you need to know all that?". The cost of the replacement pump is the price of the dishwasher. I feel swindled as I do not think fixing a "wire" for 20 min is worth $195. Frustrated but I did agree to a poorly explained "fix". read more