Dr. Hwang came well recommended from my brother, so even though I live fifty miles away I thought I would make an appointment. (Seriously, I didn't know it was possible to be excited about going to the optometrist....but my brother was mysteriously enthusiastic about this guy, so I thought eh why not.)
The first time I tried to make my appointment, my car was broken into and I totally missed my appointment. Dr. Hwang was very understanding and flexible about rescheduling (he is open on weekends, too.) I ended up as the last patient of the day on a Sunday. While I was there, I saw Dr. Hwang stay late to wait for a family that was running late for their appointment to pick up their glasses.
It is a young practice. Dr. Hwang is only a few years out of optometry school. (Bonus points for being fluent in both English and Mandarin.) It is clear he loves his profession and sharing what he has learned with his patients.
Unlike other optometrists who use optometric techs, Dr. Hwang performed every stage of my eye exam. He ran the machine that shows you the little image of the hot air balloon, and he also managed to blow the burst of air into both of my eyeballs in only one try (over the years, other techs and optometrists have had to do multiple tries on that machine for me since I blink a lot.)
Dr. Hwang was able to clearly explain every step of the examination to me (why he was flipping lenses and asking me to pick which was better, One or Two) and more importantly, the rationale behind why he was modifying my prescription. He even took the time to explain to me what I might be able to expect in the long term (what my vision might be like a decade or two from now, the size of my optic nerve and how high my risk was for glaucoma, how developing diabetes would affect my vision health, etc.) He was able to explain in layperson terms why I was experiencing eye strain and how the new prescription would correct it.
I was surprised to learn that all of the frames in his office were under $200. I was expecting much more expensive frames and thinking I would have to end up ordering online or something. Even though it was near the end of the day, Dr. Hwang went over with me to the glasses case and recommended glasses (taking the time to explain the pros and cons between different types of frames...I learned that plastic frames have wider lenses that will help with my field of vision and that they put less pressure on my nose, etc.)
In the past when I've gone to an optometrist, I've asked for a few extra prescriptions in case I want to buy an emergency or back up pair of glasses (or sunglasses or swim goggles) somewhere cheaper like from an online website or Costco. I'm always nervous about asking for the prescription from the eye doctor because I've had optometrists be guarded about giving me prescriptions before. I even had one optometrist leave info off my prescription so I couldn't use it to order glasses online.
Surprisingly, when I started to hem and haw about asking for a prescription, Dr. Hwang was super open about it and told me he would be happy to give me as many copies as I wanted of my prescription to buy extra glasses. He also noted I might not want to go wild on spare glasses because he was hoping to eliminate my astigmatism so by next year's exam I'd have a better prescription. (A forthright optometrist telling me not to go wild on glasses shopping? 0_0) Ultimately, it was more affordable with insurance to get glasses from his office. But it was really refreshing to meet an optometrist who was very open to giving me copies of my prescription. read more