From the moment we walked in, the experience was exceptional. I brought my 18-year-old daughter in…read morefor her very first professional eye exam, and naturally, we didn't quite know what to expect--but the entire staff made us feel completely at ease. The doctor was incredibly patient, taking the time to explain every step of the process in a way that was clear and reassuring. They didn't rush through anything and made sure my daughter felt comfortable asking questions. It was obvious they genuinely care about their patients, especially first-timers who might feel a little nervous. The office itself was clean, organized, and welcoming, and everything ran right on time. What really stood out was how thorough the exam was--it gave us real peace of mind knowing her eye health was being taken seriously. This was such a positive first experience that my daughter actually said she's looking forward to coming back--which says everything. I highly recommend this office to anyone, especially parents bringing in their kids for their first eye exam.

The doctor himself was great and answering my questions. However, my review is for one of the older…read morewomen who help in regards to picking frames and the types of lenses. The doctor suggested bluelight protection which I got. The woman offered anti reflective lenses saying that if you're using it for driving. I said these will be for computer screens and she said it's not really needed so I opted out. I received my glasses and I am annoyed as I need the anti reflective as I can see all the glares. I implore this place to do a better job at explaining what the lenses do. I will find somewhere else to get new frames and lenses.

excelente servicio, la doctora se toma su tiempo en el examenN , Lentes de buena calidad tambienread more

I have been going to Dr. Lovato for approximately 10 or more years! Why? Because she's professional…read moreand courteous. When I walk in she greets me by first name, which I appreciate. I know whatever exam I'm in for, glasses or contacts, is exactly what I am going to get. She does not try to get me to do unnecessary exams or make unnecessary purchases and she even gets me the best deal in contacts. It is my opinion that Dr. Lovato is in the business of eye health and not in getting her patients to spend on unnecessary items. Highly recommend!

Only optometry office I like. I have been coming here for years. The girls here are so nice! Easy…read moregreat service.

Christian!! He is so gifted!! He knows what fits your face!! He takes his time to know what you…read moreneed and want!! His energy was so patient and positive!! I love this place!! I took my mom here! And she loved it!!!

Dr Tran and her staff, including Melissa, Jackie, Alejandra, and the latest addition to the awesome…read moreteam , Ruby, made our visit a very pleasant one for the second year in a row. They have a very good selection of inexpensive frames for the frugal shopper and for customers that enjoy high end items as well, and everything in between. In addition they have a section just for children's glasses as well One is bound to save with VISIONWORKS in BG, in fact both times i saved more than 40-60% per frame, on 4 frames (saved hundreds) The staff are never pushy about making a sale as they are in other places, and Melissa gave us some of the best customer service i have ever experienced. Dr Tran Is always extremely patient with me and my hundred questions, well maybe only 30 questions, and she is always very thorough with my eye exam. She has 3 machines that test ones eyes and a remarkable NIKON camera (retinal scanner), that although it costs a bit more (i paid $49), is well worth it to make sure one's eyes are healthy, especially if you are over 60 as i am and have hypertension or hyperglycemia/hypoglycemia or two out of 3 as i do My vision is precious to me and after going through a scare last year, Dr Tran's NIKON left me assured that there was no permanent damage to my eyes in an instant, no long wait and sleepless nights, so when they suggested the NIKON exam, i immediately agreed and thank GOD all is well once again

Loved my experience here !! The ladies upfront were very…read moreattentive and friendly , did not feel rushed whatsoever picking out my glasses , it was my first time ever getting an eye exam and I couldn't have asked for a better visit . this Visionworks location will be my go to . Thank you so much to Dr. and to Melissa for helping me choose my cat eye glasses

Great staff and the dr amazing and professional good prices in all glasses…read more Our family have been their patient from long time ago 100% recomended to everyone

Completely uncomfortable with this appt. He turned the lights all the way off except for the eye…read moretest and I've never had an optometrist do that before. He was so close looking in my eyes I could feel his breath. Chose a female optometrist for my next appt after this and won't ever see a male again.

I came here a couple weeks ago as a FTP, I called the same day and they were very accommodating and…read morewere able to see me the same day. The staff in the front was Polite and helpful. I like that the forms you fill out is not on actual paper, it's laminated, so I like that! The Dr. was great, she explained everything throughly, and I was in n out within an 1 1/2 . Definitely will be coming back!

Great experience and very nice facilities, have been coming here since they were called Salud…read moreDignas and it's always been great to come here for eye needs.The doctor is not in everyday so it's best to call in, she is very helpful and attentive.

The clerk at the front desk attended me alright she was a bit disrespectful and was trying to get…read morerid of me when i confronted that the eye glasses i bought weren't the same frames as I previously chose . The clerk claimed that i was wrong and that the glasses that medical delivered were the one i picked even on the receipt it didn't say what glasses i deposit down payment on so she basically tried to convince me that i was wrong and that if i wanted to talk to the doctor i would have to come another day her attitude was unprofessional and did not end up helping when i came the next day to talk to doctor alexander he also was trying to convince me that if i wanted the other frames i already deposit money on the day i had my appointment i would have to give more money to get them . Very unprofessional they did not tell me from the jump fraud .

Never coming to this place again! They told me that with my insurance my glasses were gonna take a…read moreweek to get there. A week passed, two weeks passed, we're on the third week and all they told me is "they should be in this week" smh. This place just gives you the run around. Very unprofessional.

I brought my Kids to get their routine eye exams The staff are very helpful and attentive usually…read moremy kids get scared going to any type of doctors but they were very relaxed here. My son has to wear glasses he likes these blue Oakley frames so I told him I'll get them on our next visit. I hope they are still available on our next visit. Big thanks to the assistant Denise she is very helpful. the location is very clean inside they have parking in the front depending what time you go there the front parking slots might be full but they have free parking in the back area.

I loooooveeee this optometryyy. Been going for 3 years and I haven't gone anywhere else. The staff…read moreamazing, the doctor amazing, customer service amazing!!!

If I could give this please zero stars I would. I saw Dr. Gonzalez and rushes exam and does not…read moregive time with asking questions. Very rude. The front office staff multitasking while it's my turn and lets other people cut in and work on their stuff. Please stay away from this place. Only reason I came to this place was for a consult due to a referral.

No comment you will see lovely doctors assistant and plenty options of glasses to determine you…read morestyle of glasses to please you but nothing negative to say about this place

OK, I went to The people were real sweet. Didn't have a problem very knowledgeable and Dr…read more Gonzalez the one that did the surgery when I did it today was very helpful. Funny I didn't see no attitude and I see bad customer service so yes, you probably have to wait a long time But that's not bad. That's anywhere so like I said, I have nothing against them to me. They're pretty good. They are good and I'm gonna go back and do my other eye. Thank you very much Dr. Gonzalez. Frances

I came in to pick up glasses had me waiting for 30 minutes…read more Then a man had walked in a little after me and he got his glasses first knowing I came first I will never come back here! Rude Front desk girl gave me attitude too I wasn't even being rude to her