Collectively, we have been coming to this location for decades. We like both the older and newer…read moredoctors here. They all take the time to examine you carefully and also to listen and answer your questions throughly. The front office staff is also experienced, friendly, helpful, and efficient. On a few occasions they have helped us to get the best product for the best price even if was at a different business. If necessary, you can always get your prescription from them and get it filled elsewhere. Their parking lot is pretty small and the entrance and exit are very narrow, so be careful driving and parking here. There is a light to get in and out of their business and it is needed as the street is busy. Even though spaces are limited, we have always been able to get a spot. Recommend giving these guys a try.

First time visit here since I have new insurance. Today my visit was with Dr. Wong. He was very…read morepleasant, great service. Highly recommended, lot of variety of glasses. Staff was very nice and friendl/ vet welcoming . See you next year thank you.

Unfortunately I won't be returning to this office The Dr is…read morefantastic, I can't say the same about her staff and for that reason I will no longer be spending so much money and time coming back here. I made a yearly check up appointment and because I was 1 day into the month of June and not there in May the warranty I purchased for my lenses was not honored. I was going to buy another pair of glasses I always pay out of pocket. This didn't feel fair and I left pretty upset.

Unfortunate, Dr Trinh and staff missed the mark. I went in on November 7 for my annual check up and…read moreordered my glasses. Although the eye exam went well, everything after that was terrible. They told me that they would text me within two weeks to let me know that my glasses were ready for pick up. I never received any communication that they were ready to be picked up. Instead I had to call to follow up. I figured with the holidays maybe there was a delay, there wasn't. They received the glasses in mid November and relied on just a single text message (which I never received) to inform me that the glasses were ready. Instead of taking accountability for the lack of communication the front desk person said "well I guess it is our fault" only after I told her that it doesn't make sense only rely on one text message. If a patient doesn't pick up their prescription eye wear, which they need to see, then don't you think you should be more diligent and call to follow up. and again instead of taking accountability and apologize she just said "well we're short staffed." And this wasn't the first issue since my original review in Google where I did give them a 5star review. My husband also had an issue when he came and it took them over two months to finally tell him that the lab wasn't equipped to work with the frames he selected. Again, no accountability or apology for that incident either. Needless to say I'll be looking for a new optometrist.

I've been coming to Total Vision Optometry for years. The staff is always welcoming and helpful. I…read morewould like to say that my last experience, about a week ago, was the best I've had there. Typically, I was use to waiting a bit to be seen and to pick my frames. This time, I was called in right away and luckily the last staff member saved the frame style into my profile so that saved a bunch of time. My appointment was for 5p, they actually accommodated for an earlier 3pm visit since I was already in the area. I went with a pair of Dita frames and they called me to tell me they were ready in about a week. Overall, they get 5 stars from me because they have the speed of service down now and it doesn't feel like I'm spending too much time there. The frames were perfect as well.

Dr. Sanchez is polite enough however clarified he is incapable of treating my needs of vision care…read more As a result, he offered me a full refund of my glasses and contacts. However, please note that he did not examine me with the second pair of contacts that he had me try on after I stated that those were not as good as the ones he previously prescribed. This lack of willingness to work with patients is highly disappointing when needing care. He simply didn't want to take the time. What is surprising is that he and the staff deleted my medical file WITHOUT my consent. Under California law this is illegal!! I believe the refund is a tactic of his to not tie him to my care. Please do not go to him if you have even the slightest notion of complexity. The review has 0 stars.

Such a great environment and amazing staff. I've been coming to Norwalk Family Optometry for 2…read moreyears now and every time I come in the staff an extremely kind and patient. I went in today and was helped by Isabel who is the sweetest person really made sure I was comfortable through my exam and Dr. Tran explained the state of health of my eyes and answered all of my questions with confidence. Thank you to all of the staff for being such great people, See you next year!

Staff at the front were polite and welcoming…read more Dr. Mathur provided excellent care and service! Highly recommend him.

La doctora atendió a todas mis dudas Mi examen estuvo muy…read moreeficiente Y tienen un ambiente laboral muy cómodo

Great doctor & awesome overall experience. I never would have thought to find such quality service…read moreinside ofa CVS. High Quality & affordable glasses with the option to use multiple types of insurances. Other places wouldn't take an "Out of network" insurance or drastically increase my fees. Jenny not only worked with my insurance but also was able to provide other discounts that would not usually be available with other insurances & ended up paying alot less then a direct competitor (Lenscrafters).

I'm only giving two stars because the doctor is good but wow! The lady at the front desk has a…read moreterrible attitude. Any question asked is provided with a passive aggressive answer, do better

The Dr does a good thorough exam but the lady in the front is rude my daughter needed a replacement…read morepair of glasses she gave me a hard time because I have medical then I finally got her to place the order for the replacements I've been waiting over a month and still nothing every time I call she's rude about it and tells me something about me having medical I've got replacements from medical befor and never had any problems my daughter has been with out glasses for well over a month now and still nothing

I've been coming here for three years now. Dr Shane Seymour is professional and friendly. The…read moretech that they use for retinal scans and eye pressure tests are the best as they don't require annoying puffs of air or dilation. They also are great with providing me with my prescriptions without pressure on buying their frames; however their opticians were helpful with having me try the low bridge frames they had in stock. If anything, therein is my only suggestion: please consider offering more low bridge frames as this is the only reason we go elsewhere for frames.

Dr. Leslie Bacani, OD was absolutely a pleasure. I am so lucky that I was able to be seen by her…read moreand right away. They said it was a busy day, but I was 20 minutes early to my appointment and see right away. I have been putting off going to the optometrist for a while and they were efficient with checking everything and getting me a perscription. Dr. Bacani is so sweet and made sure to listen to my concerns and walk me through every section of my eye. She also wants to get to know you and is so friendly! Even though I did not get glasses or contacts they did not try to sell me on anything. I never felt rushed or pressured to buy anything or be upsold on a service.

Dr.Roshanak, always happy to see you. Her staff are very kindly as well. She answer all my…read morequestions and concerned that I had in regards my eyes. I. love that she takes her time explaining everything step by step by step. So far I had great experience at the office.

I wish I could give 0 stars but I can't. I took a chance on this company maybe 2 years ago and it…read morewas great. I loved the staff and the doctor herself was so great I was eager to go back when my time was up. This past December I got a pair of glasses and they have been the WORST pair of glasses that I PAID FOR!! they did offer me to come in and see if we could fix it I spent alot of money. The glasses now are okay, they still are giving me a hard time the lenses pop out and the frame is detached to me the frame aand my glasses constantly fall off every time I'm working and doing inventory and stocking it's become the worst decision to get these glasses they have been trouble since day 1. I reached out to them about these issues they said I'm not due for anything till December 2027!!! I cannot see anything because my glasses will constantly fall off, the lenses pop off DAILY. WHO is making these terrible quality glasses?! All I ask for is to be set up for contacts after all the hassle my glasses have caused me and they said I would have to pay $160 even though all my problems were on them!! The glasses they sold me caused all the issues which I greatly spent alot of money on. It would only seem right if they made it right to accommodate my contact lenses request but not with what they are asking $160?! CRAZY!!! I thought I would avoid big companies like Americas Best but they would never let something like this happen. It's all about money for them they don't want to make it right and they should, I've spent enough money with them it's ridiculous. I was hopeful I found a good new eye doctor but they really disappointed me and left me out to dry. I have horribly messed up glasses but I need to shell out almost $200 for contacts this just doesn't make sense! Go somewhere else for your eye exams they will RIP you off it's all about the money. It's worth to atleast going to a bigger chain because they honestly care of your wellbeing not about the money they can suck out of you. Never ever going back. You've been warned.

I have been coming to Dr. Lee's office for 3+ years. Now my husband comes here too. 10/10, five…read morestars, A++, from to service and staff. I always look forward to my yearly eye checkup because Dr. Lee is very caring, patient, and knowledgeable.

Good doctor. Very knowledgeable and friendly. You can tell he cares about his customers and makes…read moresure they are taken care of. Tests are pretty standard and a little updated. Good selection of frames. Could be a little larger but there are enough brands to select from. Staff is pretty nice. I was helped by Diane. She's attentive and professional. I have recommended this spot to some family members. I plan on returning next year.

Overdue by over 5 years for an eye exam and new glasses. I was able to set up a same day…read moreappointment via text. Staff are professional and friendly. Fair pricing and didn't try to upsell. Highly recommended.

This is such a beautiful practice! I am a new patient here, and I've never stepped in such an…read moreincredible office like this. I needed my annual exam done, and I needed new glasses as I knew my vision had changed. I scheduled an appointment with Dr.Wang and she was amazing. She was very thorough, and we discussed my medical history in-depth. After my appointment, I met with the staff member David to go over my options for glasses. He was so much fun, and I found the perfect pair. The whole process was easy, and I was so happy to find a pair of glasses AND sunglasses. I also love the fact that I can walk to the office from my house, so that is a HUGE plus. The staff at the check-in desk were super sweet. I have nothing but positive things to say about this practice, and I will see everyone next year!