Lots of appointment availability, professional staff, and great technicians, it's easy to pay for…read moreyour services too.

Having been here several times, I have found the service to be hit or miss: two thirds of the…read moreservices I've received have been good, the rest, subpar. They were all overpriced. Feels like a cookie-cutter corporate-run business designed to rope me into paying more money by looking posh. Most staff members are nice; just be aware, they'll pitch you a membership (i.e. monthly subscription to their services) on your first visit (which doesn't save you any money compared to just paying per-visit). My second time there, I arrived 5 minutes late and someone behind the counter, after greeting me, informed me that my massage would be shorter than scheduled because I was late. I said okay and went back to look for the restroom. In the hallway a therapist intercepted me with an unfriendly, monotone "Are you [name]?" and when I confirmed, she ushered me into my massage without asking whether I needed anything (like to go to the bathroom) first. I didn't feel free to interrupt her since I had been late. That massage felt aggressive--like she was getting some pent-up frustration out on me. Not pleasant. When I had a facial, it felt like it helped my skin, but the person who gave it repeatedly told me I really needed to be using this, that, and the other product on my skin, and generally came across like they thought I was dumb for just washing my face with soap like people have done for hundreds of years and for not remembering the brand of moisturizer I'd been using. On the other hand, I've really enjoyed the massages and conversation from a couple of the other therapists here. Like I said, hit or miss. Overall I recommend a couple of the small, independent massage therapy businesses in the area far and away over MassageLuxe.

I visited Lancaster, PA to use my free Marriott Rewards night (and used points for my 2nd night)…read moreand had never been to the area. I don't recall the person who gave me the Drift Away massage but it's an amazing experience - very relaxing and restorative. The only reason for my 4 stars instead of 5 stars is that it's a bit pricey for just under 50 minutes and though it was recommended to me to book this one, I think a deeper tissue massage would have been better for me. This massage felt great while it lasted but didn't address the knots in my back/shoulders at all, which is what I really needed. They are wonderful there, however, and relaxing in the room beforehand with tea and water was very nice.

I just had another facial with Heather and the only thing I can say is Amazing!! Heather completely…read moremakes me drift away to another place every time I visit. The whole drift experience is a 10 out of 5 stars. If you are a man and you think you are too manly for a facial than think again, it's truly the most relaxing experience and the benefits to your face and well being are timeless. Take my advice and Drift away with Heather.

This place was the best place I ever got my nails done. The price was cheap too. I got a full set…read moreand the shape was perfec. I will be coming back. The staff is super nice.

The massage was fine but they didn't let me know that my gift card was expired until AFTER THE…read moreAPPOINTMENT. nothing made my stressful day more stressful than the feeling of being RIPPED OFF. I am extremely disappointed and never going back.

Luxe salon and spa is a very beautiful place with so many friendly stylists who want to get…read moreeverything right for you and do a careful and great job! I got my hair and makeup for homecoming this yeah here and I'm usually not pleased with my services at other salons but the people here nailed what I wanted!! Scheduling is very simple since they have so many stylists it's easy to get in even with a limited time period! I highly suggest trying this because I did and it's definitely worth it! I'll be coming back for all my styling in future.

Definitely a mixed experience during our spa visit. Was difficult to make appointments for…read morepedicures, even in advance, as there was only one nail aesthetician for the day on a Saturday. Bummer! We had various massages and facials. My massage was good and fairly standard. Facial was like other reviews... just an hour of having my face rubbed with multiple hot/cold towels and different products. I was disappointed as when I booked they said they would evaluate my skin and do extractions. No examination under light or steam to open pores... per my aesthetician, my skin feels great. Ok... my skin definitely felt nice, but no glow or awesome feel the next day...

Horrible. My wife had a gift certificate and made an appointment for a massage. We arrived ten…read moreminutes before the appointment and when she went in she was told the appointment was canceled. No phone call. No E-mail. When my wife mentioned she wasn't notified, the owner stared screaming about her health and how her health comes first. Incredibly unprofessional. Would not recommend.

Simply put - Rosie is amazing. She's very knowledgeable and a miracle worker. I'm so glad that she…read moreis located in Lancaster because I don't know what I'd do without her.

Great massage and are attentive to your needs. Very kind and customer service is outstanding.read more

Great experience! This was my first time getting professionally waxed (bikini) and Kerry was…read moreamazing! I was super anxious and she did a great job at answering ALL of my questions and explaining the process as she worked. I felt so comfortable and relaxed by the end of the session. Plus the results were exactly what I wanted. She is professional, reliable and her prices are very reasonable. Did I mention I got an appointment within 24 hours!?!?! Also the spa is in a great location with a lot of parking.

Omg. My best nail service and techniques in this small county. I was on rush but they finished my…read morepedicure and gel manicure with design in 50 mins with excellent jobs. I don't need to wait for 20mins like other places. high recommendation

Gel nails only lasted less than a week before coming off. Called asked to fix at discounted rate,…read morelady on phone states they only guarantee gel nails for a week. Was very rude and yelled.

I was one of the most faithful clients ever going here! Adored these girls. Kim is the owner!…read more Her sister also goes by Kim. They will lie and say someone else owns this salon for bigger tips. I followed Kim from Park City to her salon. One day I was 2 minutes late. I couldn't help it from traffic. And I called too. She sat me at a dirty booth. Wiped the nail scraps right onto my lap, then slapped my hand!! I started crying. My daughters saw and called the police. They both lied and nothing was done. One of her employees from Laos called me to tell me she saw it and apologized to me. I've never gotten my nails done since. It triggers me thinking about what she did to me for no reason. If you go here and trust her? Don't be shocked the day she turns on you too! Never again! I should've sued her business for abuse!!

Onyx is the BEST. They take really bad looking nails and turn them into a work of art! Kim and…read moreShanna know how to treat people right! The pedicure is AWESOME!!

My barber/stylist moved to GA, so I was in need of a new barber/stylist. Ivey fit the bill. 2…read moreappointments later and totally satisfied. Next appointment will be doing color, can't wait.

Any change you desire, go here!!! Friendly, educated, and a beautiful and clean salon! Very…read morerelaxing and amazing experience.