I went to go get a gel manicure and then my husband and I got a couples massage right after. By the way, love, love, LOVE this inn. First time, and we were thrilled to find such a classy place basically in the middle of nowhere. Lol.
Pros:
-they have an LED machine, which is better than UV
-manicurist (Kayla? Kylie?) is fairly humorous
-the gel color selection isn't particularly extensive, but it covers the basics
-massage was absolutely lovely. I had Dana (?), and my husbands masseuse was some lady with purple hair. The only thing I would change is that she massaged my whole body, then my head, then my face. Which made me wonder if my hair products were ending up on my face. That should be reversed.
-tea room had quite a bit of nibbles, which was great after being in the spa a few hours.
-robes are nice. Slippers look sketch biz. Bring your own.
-the masseuses started ten minutes late, but they still kept it an hour long. Which was nice. That shows integrity. Except for the part that we were going to a show afterward, and weren't too keen on being held up an extra ten minutes. But it didn't bother me too much.
Cons:
-we went in to schedule the appointments, and Alexis at the front desk told us she needs to check the availability of the masseuses, and she'd call us back. About five hours later, I hadn't received a call, so I called her. No apologies, just told me the masseuses were booked for that evening (doubt it; I'm pretty sure there was no one there) and that I could reschedule for tomorrow. Annoying that she hadn't called me, and hadn't apologized. I kind of got the vibe that she just hoped id forget.
-there's only one manicure station, so you can't go do your nails with a friend. Unless you skip the manicurist and just do each other's nails. There are two pedicure stations- no massaging chairs.
-during the manicure, there was no music playing, so what could have been a relaxing silence was a bit awkward at times
-the masseuse, Dana, left a ton of oil on my skin. The massage was great, but I felt pretty greasy afterward. That was weird. Never had that before.
-the masseuses had fairly loud voices when they took us into the room. Most other massage places we've been to have low lights (like this place) and the masseuses keep their voices to a murmur. It helps relax a person.
-20% tip is MANDATORY. Um, what if I didn't feel the service was worth a 20% tip? (We generally give that much anyway; just saying). Also, if the personnel know they're going to get a tip automatically, what's to say they'll make the service top notch?
So basically, there were a few small things I would change (especially the annoying part about Alexis not calling me) but overall, I left the spa feeling refreshed and relaxed. read more