Honest company. I spoke with William, and he will be very honest with you and what you need and try…read moreto upsell you on any unneeded services. Highly recommend! Will use them next time.

They were quick to respond, efficient, knowledgeable and priced fairly. The emergency water damage…read morein our home required acting rapidly without getting a bid for the work. They jumped on the job within a couple of hours of my phone call describing what needed to be done and how they intended to do it. The work required carpentry, plumbing and painting and it was done promptly and efficiently. EQUALLY IMPORTANT is this; I hired them without getting a bid due to the emergency but was treated very fairly on the price. Even though I was vulnerable they didn't over price. Before receiving their bill I "guesstimated" their labor cost, driving time, cost of materials, knowledge and what I believed to be a fair profit. Their bill was within $40 of my expected price. For those reasons I highly recommend Lyn Cook, his brother Ryan and the team at Elements of Restoration, Thornton, CO.

The Alpha Restoration team was communicative, quick, and helpful. Special thanks to Jesse and Zeke…read morefor their fast response in identifying and mitigating a mold issue in our basement. They were great!

We had a wonderful experience with Alex and Zeke! They came over, demolished our master bathroom…read moredue to mold and we had the best experience with them! They were so communicative and easy to work with! I highly recommend them for your needs and will use them again if I need to!

We went through our insurance company on a damages and they sent out PuroClean for the estimate…read more The estimate overlooked multiple items that needed repair and they had to go back and forth to readjust which delayed the project. After I had sent the the flooring selection they had attempted (possibly an honest oversight) to install lesser quality flooring in a completely different shade that I had sent them. Had I not caught it, it would have been in stalled. I was given multiple assurances that the project would be finished in time so that our tenant would not be homeless. Needless to say that deadline was not met 4 months after the water damage on a project that was not huge. Communication started great until we started to just be told what we wanted to hear without any follow through. I would not recommend working with this company at all.

Used Puroclean for a job last July. The company came quickly and cleaned up from a sewage flood…read more Unfortunately, they did not move furniture out of the way during the cleaning and left a sewage soaked sofa in the apartment. I carried the sofa out of the apartment a week later and found dried sewage all over the floor beneath it. The company was supposed to come take the couch and it took many days and a not-so-nice conversation with the owner to get the couch removed. I'd never dealt with something like this before and looked to them to help me know what to do...and I learned from my mistakes. Chris blamed his crew and threatened to fire his people in an angry tone on the phone with me - as if it was going to be my fault people would lose their jobs. I went away unhappy that the job was not well done and I was not treated well.

I reached out for a vapor barrier quote and they got back same day and got it done before our…read moredeadline for moving. They were clean and courteous. They tracked a little dirt but cleaned up well. I would definitely recommend if your in need of something like this. saved us THOUSANDS compared to another guy who quoted us.

A very bad way to do business - no way to get a return call and their printed report has an…read moreoutdated address listed. Brothers Restoration did mold mitigation in a crawlspace of a home we were buying. After the sellers got the work done and shared the Brothers report with us, we telephoned them for at least four different days and left messages that we had a couple questions about their report. WE NEVER got an return phone call. We even drove to the location listed on their report, 10621 Irma Dr. Unit G in Northglenn, to see if we could talk with someone. We were told their business had left that location several years ago.

RESPONSE TO OWNER: It took us less than a week to find a contractor that was willing to accommodate…read moreour needs, indirectly through USAA. It wasn't even a question or issue to accommodate our request (as your representative indicated when we first spoke to him, lied to us and then did it the other way anyway), and for significantly less than what you quoted to USAA for the entire original job. You just didn't want to do it for your own convenience. Your argument has been proven to be invalid. You just didn't want to do it, and make sure you got your over-inflated pack out estimate covered. Thank you for confirming that again here as well as in email. Also.. We didnt chose to not work with you. You told us very clearly that after speaking with your team you did not want to take on this work and you fired us. You told disabled person you refused to work with them.

The reviews on yelp are much closer to our experience, then all the positive reviews on google…read more Beware

Nightmare experience..., After I found a slow leak in my bathroom, I called Pure Restore to get a…read morequote on cleaning up the water damage. They were nice, seemed knowledgeable and so I asked them if they could come out the following morning to do an assessment. They came out and told me it would be 50% down to get started. I was fine with this and paid the price. They did a great job at putting up plastic walls to quarantine the work. However, it took a very long time. Finally humidifiers were put in place with fans blowing to the outside. After stepping in water in the middle of the night, I had to figure out why one of the humidifiers was leaking. set up wrong so the water came out of the plastic hose, all over the floor. The plastic drain hose had to be placed into the sink so it would drain properly. This should've been a warning! When I received the final invoice ..., Sticker shock!!! (I was told to read the contract. They have the right to bill the customer more than the quoted estimate if the work goes over, that price. They can do this without informing the customer beforehand.) Pure Restore gave me a price which they told me would be 50% down to get started. I explained to Pure Restore that I was not turning the Claim into insurance, I was paying the bill myself. I confirmed that I would like to keep the price down and asked if they would communicate with me at every step in order to save money. However, communication from the office was very poor. The workmen were reluctant to explain things as we went through the process. The final invoice was a total shock! it was almost $12,000 more than the quoted price. When I attempted to speak with someone about the invoice I was told that the contract says the deposit is only a suggested price that the company can bill any amount over and above the quoted estimate. The explanations didn't amount to $12,000! I even explained that I took out all of the wet, thoroughly soaked carpet myself the charge was not taken off of the bill. I called several times to try and talk to someone about it to no success. After calling the general manager about broken granite, he gave me the runaround and treated me like I was ignorant. As soon as the work was done, I started getting getting invoices emailed, late notices texted and phone calls to pay the "late" invoice. No grace period..., Pure Restore told me they will start charging interest fees. I felt harassed and intimidated by the voicemails, emails and texts. I dipped into my retirement account and paid the enormous bill from pure restore. What a nightmare experience!

Don't walk, RUN from this business…read more I contacted Pure Restore about mold in a rental property. Since I work a 6am to 6pm shift, I am unavailable by phone. I set an appointment for their staff to come and examine the property and issues. I told them the mold was a result from a refrigerator ice maker supply line leak. The kitchen is one the first floor. I was contacted with their plan to address the mold. They told me it would take 3-4 days. later changed to two days, to resolve the issue. I authorized the service. They started on October 28th. I kept getting messages that the moisture level was still high and they need more time. On November 4th, I told Pure Restore staff there had been a water bill indicating 48,000 gallons of water used. This was for a billing period with only one day of the renters in the home. They suggested looking at the crawl space. Amy and two other staff members met me at the property on Monday November 7th to look into the crawl space. The crawl space did have flooding, but with pumps and fans it was dry at this time. They said with the crawl space needed to be treated at an additional expense. What was humorous was the two sales members came out of the craw space as I was arriving. They both looked like a scene from Breaking Bad, in Personal Protective Equipment(PPE) from head to toe. Another member of Pure Restore, who I believed would be doing the work if authorized, was without PPE. I told them I needed to consider my decision. On November 11th I told them to remove their equipment. Pure Restore had been on site for two weeks. They were unable to mitigate the problem. I have two issues with the performance of Pure Restore. First is the failure to look into the crawl space at the initial inspection. Having no knowledge of mold, I relied on their expertise and knowledge. Due to my work schedule, I was unable to be with them at that time. I would expect they would have examined the entire residence. Second is the misleading estimate on time. Going from 3-4 days into two weeks, I would have thought with no improvement on the moisture readings Pure Restore would have looked for a reason as to why the readings were not improving. Needless to say I am not happy with the work. I have offered options about the final bill which have been rejected. At this point after the harassment, I see a court case in my future. While the training, knowledge and expertise of mold growth is not a strong point, the ability of Pure Restore to write letters blaming the client for any problems is excellent. I am sure there will be a long response by Pure Restore justifying their actions,

Aqua Dry did such a great job for us! Juan was great to work with, as were all the other team…read moremembers. We could immediately tell they did quality work based on the tarping and taping they did to block off the water damaged part of the house from the rest of the house. They dried everything out and thankfully got to it before any mold grew. They were great to work with every step of the way. I highly recommend!

I had toilet leak in an upstairs restroom that went all the way down to the middle level of my home…read morewhich was a total nightmare! I spoke with Mike Ruiz from aqua dry, they set up an appointment very quickly to come assess the job, they were able to do all of the work. Mike was very helpful and kept me informed every step of the job. Being a first time homeowner is very stressful especially when something goes wrong, Michael and Juan were both very helpful and transparent with all work being done and cost, they made the entire process go smoothly. They were also very respectful of my home and kept everything clean while doing work. Thank you to the whole aqua dry team, I would recommend them to anyone wanting quality work and great customer service!

I called multiple restoration companies for estimates to remediate a horrible smoke smell in a…read moregarage of a home that I'm selling (REALTOR). Not only was Bear Cleaning competitively priced, but they were very professional to deal with from top to bottom. Not to mention the work was thorough, prompt, and top notch. I would highly recommend these guys and I will definitely be working with them again in the future on any/all of my properties that need any restoration work! Oh, the property went under contract 5 days after they completed the work! Well done Bear, Thanks Guys!!

I wont be using them again, the day of service they told me they'd call 30 minutes before the tech…read morewas here. Which they failed to do, they only called because he couldn't find my apartment. I also wasn't given a heads up that they only accepted cash and checks? I feel like that's a little sketchy. They upsold me on a "pet cleaner" as I believe the previous tenants had pets and was one of the main reasons I booked a cleaning. But when I came back home after a few hours after the cleaning my apartment smelled worse! The carpet is hard. Overall unsatisfied with the service.