I hate to leave a bad review but I am so over these type of places. I requested a simple manicure $20. I got no polish and the service took 7-10mins. Upon leaving a $5 tip which is more than 20%. She spoke under breath in her language looking unsatisfied. Tipping is optional. You get a tip for doing a good job can we stop with this rude entitlement. I will never come back here. read more

Lotus Nail Spa - Nail Salons Near Me - Stoughton, Massachusetts

Just got my nails done 6/18/22. Great pedicure, however, they are extremely over priced and they hustle you for extra money. My REGULAR nail fill was supposed to be $25 based on their prices they had advertised on their menu (see pic).. The woman charged me an additional $5 because my nails were "long"(this is a lie because I asked for short nails when I initially got them done at another salon)... see pic, they are pretty SHORT! I ended up paying $120 total for a basic mani & pedi (no gel or design) for my daughter + basic fill & basic pedicure for myself. Please note, they kept pressuring my 12 YEAR OLD CHILD (mind you, I'm paying) and myself to get GEL which is waaayyy more expensive (see pic of their prices)... Please also note, one of the customers told me they are under new management so that's why the quality of their service plummeted. I also witnessed with my own two eyes, the woman employee put her pedicure supplies back in the storage container WITHOUT SANITIZING IT AFTER A CUSTOMER'S PEDICURE!!! Needless to say, I absolutely will not be back ever again. And I do not recommend this place. read more

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WORST and most painful acrylic removal of my life. I was cut multiple times and she almost drilled through my natural nail. She was not sanitary at all. She was doing her nails right in front of me while using the stuff she just used on me. They reuse acetone and pour the dirty solution back into the clean bottle... The board of licensing should definitely pay a surprise visit read more

I had a manicure with regular nail polish and a little over 24 hours later one nail had half the polish peel from it . This morning the same thing happened to another nail. My expectation was that it would last 5-6 days as it does when I do my own nails. Won't be returning as in addition to poor quality the reception is less than welcoming when you arrive. The young woman who did my nails was nice but appeared tired. read more

Lotus Nail Spa - Nail Salons Near Me - Stoughton, Massachusetts

I've been going back to Lotus Nails faithfully since the end of 2022. I get my fills and gel pedicure and NEVER have a problem. There can sometimes be a wait, if I didn't book an appointment, but because I trust them I do not mind at all. I see Linh mainly for my nails and she doesn't disappoint!! Jason does an awesome job as well! Rose is the pedicure queen! And others there have done a good job as well! All in all the place is clean and the service is better than any other in this area that I have experienced! read more

As you can see I've gotten my full set not even a week ago and I've been disappointed with my $80 full set lifting and nails popping off due to poor application. A woman named Tracey failed to do a long full set without applying acrylic onto my cuticle... So I am now left with 4 nails on each hand for this holiday. Don't expect your fullset to last longer than 5 days !!! read more

Lotus Nail Spa - Tracey work at Desk 5 - Nail Salons Near Me - Stoughton, Massachusetts

I don't get my nails done often but every nail salon I been too they never take more than 5 minutes to attend you or as soon as you walk in they attend. I came here at 4:50 something and they attended me when I was fed up and about to leave 5:37. People who came minutes after me got attended first than me. But if you're in a rush and u want a them to be fast with it please don't come here. If you wanna take you're time and all day come here. read more

I'm fairly new to the dipped nails experience but out of the few places I've gone so far, the owner of Lotus Nail (the woman who sits in first seat) is very skilled. She is extremely fast and can appear distracted - answering the phone, taking other appts, doing eye brows in between, and halfway through, I was worried about how my nails will turn out. But I have to say at the end of it all, my nails looked great! Lots of compliments, probably the best I've seen so far. Even with all the distractions, she got me in/out of the salon in 45 mins. If you're looking for skill (maybe don't care about the hand massages or chit chat) this place is perfect. read more

Lotus Nail Spa - Manicure using Dip - Nail Salons Near Me - Stoughton, Massachusetts

pedi cute red & green glitter for holiday & holiday nails OBSESSED . if you need a design for sure come here read more

Lotus Nail Spa - Nail Salons Near Me - Stoughton, Massachusetts

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I have been coming to Lotus nails for years and they never disappoint me! Nancy is the best business owner! She makes sure everyone is treated right and gets the best service. She is far from money hungry! I come here ever 4 weeks to get my nails done, feet, and eyebrows. I have done everything under the sun from plain mani, dip powder, acrylics, and overlay and they alwaysssssss come out great. Never a long wait, very clean and a comfortable environment. I would encourage everyone to come to Lotus nails! read more

Lotus Nail Spa - Nail Salons Near Me - Stoughton, Massachusetts

I've been with Amy for over 10 years when I first started my feet were in terrible condition but now they are great. I love that I can come in with a design and she will do it. I love that I can come in and relax and she makes me feel like I'm floating or can run a marathon so if you want a nice spa experience go to Lotus and tell Amy Ms Linda sent you read more

Very,Very,Very disappointing!! I went in last week to just have a basic gel manicure and pedicure, I thought! All she did was remove polish and reapply, I can do that at home. They stated online that it included cut, file and do a little cuticle clean up NOT! It also stated $63 but I was charged $78. I tried to explain to the technician that my thumb nail was cracked and to not remove the gel build up but she did not speak any English and did not understand me, there was no one else to call because they were busy so she just removed everything and repainted. That's it!! Not cutting filing or anything!!! Called the next day to have the thumb nail fixed and they had the nerve to charge me $5 for their mistake and this was after I explained to them the whole problem!! Didn't even offer to fix any of the issues! I was so frustrated and upset I just paid and left.Guess I'll be finding me a new place in Tooele to get my nails done!! Worst experience ever!!! read more

I was in the area and seen this salon open on a Sunday so that was a plus! I went in looking to get a pedicure and this was my first time here. While I was in the chair I pulled up the reviews and this salon had 2 stars with a bunch of bad reviews. I instantly had regrets that I stepped foot in the place but surprisingly the service was amazing. My nail tech was Tracy and she was excellent. I ended up asking for a gel mani as well. Between the 8-10 min massage I got on my legs and feet to the way she catered to my feet (especially my heels ) was amazing. I paid 85 for a gel mani and pedi and I don't think that's too bad. Everyone is raising prices no matter where you go. I don't mind paying for quality. Thanks Tracy I will definitely be back read more

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Rude and unprofessional Dirty and low rent This place is the worst salon I've ever been to and I have gotten my nails done for 25 years! read more

I would never recommend this place to anyone. Went with a friend, got there a few minutes early so they took me and sat me at the first station. My friend showed up 5 minutes later but the other workers were busy playing bingo and had to finish their game before sitting her. (It was only myself and one other person getting a nails done). One the workers won bingo and a worker took my friend to a station in the back. Annoying because what's the point in making 2 appts with each other. Anyways the lady who did my nails filed my nails for so long that I thought she was going to file my fingertips off. I kept pulling away and she still didn't get it. I painfully sat through my 30 minute gel manicure and will never ever return. read more

I was visiting family in MA and really needed a manicure... (Story of my life) so I had been to Lotus a few years before and I remember the gel mani being pretty good. My memory served me very wrong this time! The staff is friendly and they were very accommodating. They try to get you in as soon as possible if there is a wait. WAIT.... This isn't a restaurant and rushed service on your hands and feet is the absolute worst. They offer so many colors for gel manis which I appreciate. I picked a beautiful navy blue hue and proceeded to have my nails done. Once they were done they looked absolutely beautiful! I left a generous tip and went on my way... So why the two star review? My beautiful navy blue GEL mani chipped the next day! And I don't mean one nail chipped in the corner... THE ENTIRE BED OF COLOR CAME OFF! For someone who gets gel manis only this is absolutely unacceptable. They either use cheap product or water down their polish. There is no way it should be chipping the next day! I was too far away to go back and get it fixed I had to settle for going to another salon. read more

Lotus Nail Spa - Gel options - Nail Salons Near Me - Stoughton, Massachusetts

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Terrible place with bad service. I would not recommend it to anyone. They charge you whatever they want and they don't take their time to do your nails. TERRIBLE PLACE. read more

If I could give this company 0/5 stars I would. I went in for an acrylic overlay and left before they even had a chance to paint-which in my opinion, would have made it even worse. I asked for a square tip with round corners and the woman made my fingertips rounder than a penny! I asked her, to please fix it (rather politely considering) and she started talking about me in her language to her coworkers. After this. she attempted to fix it, but the shape only became more round, especially the middle finger. When I complained she told me that it was bc my natural nail was too short! Umm-what does that have to do with anything? Filing nails should be a basic skill in this trade, regardless of length. She then (probably bc she was sick of me inspecting) swapped places with a co-worker who sat down and immediately said "you pay now". This through me all the more! Not only did they suck at service but their customer service was even more distasteful and quite tacky. The acrylic was stuck to my skin, the nails were poorly shaped. I told them I was not going to pay full price for such shabby service and the woman stood up and started yelling at me. I still kept my composure, paid partial price and left. I'll never, ever, ever go back! read more

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I have been going here for years and the ladies do a really great job. I was scared to get s pedicure once salons were open after the pandemic closing. This place had not impressive plastic hanging from the ceiling for protection.What really upset me is the lady who always sits at the front desk. She was eating right there and I watched her. I waited for her to pull up her mask. After awhile she did not and so I had to ask her to. This has been awhile ago and I probably will never go back. read more

New in town .. Almost 30 years old, so I have been getting my nails done for a long time. Never in my life have 5 nails popped off in 4 days of getting a full french set before. I say 5 popped off but all 10 are ready to just pop off painlessly. And you ladies know it hurts to just pop off one fake nail never mind a full set. Not to mention becuase i didnt get "GEL" the owner was rude and said it will chip in an hour. Ladies she made sure with in one hour of my being a mother that my french tips where already fading. (Look at the tip of my thumb in pic.. That was within an hour of leaving Lotus)Needless to say i spent about 129 on my full set toes and brows +plus tip... That wont happen again. ill take my boat load of money and friends else where. Lotus Good Luck! read more

Lotus Nail Spa - This is how loose and ready to pop off being the fifth nail in 4 days is.. Its taking all my power not to just take the nail off - Nail Salons Near Me - Stoughton, Massachusetts

This salon is under new ownership and they raised the prices dramatically. I spent $60 for a regular manicure and pedicure. A regular manicure used to be $14.00. It has increased by $6.00 and is now $20.00 (plus $5.00 to have gel removed). I told the technician I thought that was a steep price increase especially with so many nail salons in the area. When I asked her the prices I'd some other services, she got annoyed easily and told me to read the prices on the wall. I miss Nancy and the former ownership. The new management leaves a lot to be desired. I won't be returning since the salon changed with the new owners. Also, if you had a gift certificate use it now as they won't be honoring them soon. read more

I went to get a pedi and gel manicure and I was one of the last customers for the night. So, as the lady was finishing my manicure they started cleaning up and I saw one of the ladies take the yellow paper foot sandals and the foot sponge you receive after your pedicure wipe them off with a damp towel and put them back in the drawer near the pedicure station. To say I was grossed out is an understatement. Then the next day multiple gel nails started peeling off. I will never go back!!!! read more

I wish I came to Yelp before coming here. This was the worst nail salon I've ever been to. I got my nails done by the owner, she sits in the first station and also answers the phone. I got a fill, and it took TWENTY FIVE minutes (usually take 45 mins the least) I have long nails and it was an acrylic fill. I swear she was on speed. She was going so fast, was so rough and rude. This place is awful. Save your money, these nail salons are a dime a dozen. read more

I can't believe I am taking the time to write a review! I am so over this place - I normally go every 3 weeks to get a pedicure (stopped getting my nails done because they always change the price at the last minute AND it was too expensive)...but NO MORE! I am tired of getting yelled at every time I go, I make appointments just to be bumped out because someone walked in before I got there. Then today, I make an appointment and Moon says "Did you make an appointment" I said yes and she said she has another person before me and it would be a while before she would be able to take me! And so now I decided no more abuse from her and her fellow workers - I see how they "kiss butts" of certain people but to people of color, they talk in such a demeaning way and then they talk to each other in their language and will look at the person as if they are a piece of crap. I've watched them use the same foot scraper and files on different feet without sanitizing, I've watched them take the extra $2 from certain people when they use their debit card or charge card, etc. They think they can treat minorities in such a horrible way I'm done with this type of treatment. There are way too many places to go to - just like I found them, I will find someone else. DO NOT GO UNLESS YOU WANT TO BE OVERCHARGED AND TREATED LIKE CRAP!!! read more

They do a great job with pedicures and the ladies are nice, but the customer service is pretty bad. Even with an appointment, they still make you wait and other walk-ins are even taken before you. With $25 for a pedicure, it's the same almost everywhere else. It's not terrible, but they could do a lot better on the service. read more

So here we go!!!. My daughter decided to have a mother daughter day. Awesome sauce , she was treating!!! We picked this nail shop and it was the worst experience I've ever had. So the owner did my feet rushed all the way through my pedicure. She was doing me and two other people all at the same time. When I expressed to her she was rushing me. She said no. Talk about rude. I understand you want to make money but damn. Someone needs to teach her, that customer satisfaction is more important. Than how fast you can get a person done. I would never recommend this salon to anyone. By pass this salon by all means necessary. This completely ruined my mother daughter day!!! read more

The worst place ever... Do NOT go there They're rude and I do believe they are racist. I bought my mother there and her French manicure was awful. We should all come together and file a lawsuit against this nail place. It's absurd how they getting away with this. They Enough of this nonsense , read more

If I could give it a 0 I would. Let me start off by saying I am not a person who comes on here and rates 100 places, I NEVER do this and the fact that I feel compelled to write this review really shows how bad my MANY experiences were here.. Yes, multiple. Yes I know but today was the last time I will ever return. I usually go to Four Seasons which is also in Stoughton (They have NEVER disappointment me and I have been going faithfully for the last 6 years) but since it was Sunday and I desperately needed a full set I decided to give Lotus another try. As nail salons always go, I walk in and tell the woman I want a full set and she tells me to pick a color and sit down- not a word about how long it would take but I didn't care because I felt fortunate to be getting my nails done on a Sunday. I waited about 30 min and then she called me over and started my full set.. I have never seen someone do my nails so fast. Not only did she cut me on several fingers but the quality of her work was disgraceful.. Even after I told her TWICE that she was going too fast and hurting me because of it. I have been getting full sets for 9 years and I have NEVER been so unhappy.. The last time I was here I had the old woman and she cut me so bad I was bleeding for hours, and then continued to file the hell out of my bleeding sore finger and then expect me to pay full price!!?? It's been the same every single time I come here and I will never go back no matter how bad I need my nails done. I do not remember her name but she sat at the very front station, and she seemed to be managing everything (talking to customers when they walk In, etc) BE WARNED. I have attached pictures of her work. read more

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They rushed my nails for one . my nails was all sloppy and bumpy that's two . Then proceeded to tell my sister in law that short nails doesn't look good on her so they did them long when she has to do them short because she works as a medical assistant .also told her that if they fall out early it's not their fault . Like what kind of business is this ? I sure will NOT go back there they suck read more

I'm new to Stoughton, I was kinda iffy about coming to Lotus spa because of all the bad reviews. Since the spa was in a plaza, I thought it will be convenience cause of the parking. I walked in to get my pedicure done and I was amazed how it was 45 min. My nail tech took her time and gave me the best massage!!! read more

If I could give 0 stars I would! Let me start off by first saying I've always gone there for pedicures and have really liked them. Decided before going on vacation to treat myself and get acrylics put on. I saw the lady (I think her name is "Nancy" and possibly is the owner or manager) who sits in chair #1. I went in on Friday the 17th. Got my pedicure by another lady (who did a wonderful job!) and then the lady at station #1 did my acrylics. They came out horrible! They were so thick and wide it looked like I had toes for fingers! After I was all set she decides there's a piece that needs to be filed. And she doesn't just use one thick file....she for some reason uses THREE!!! She cut me so badly that she needed to use special stuff to ebb the bleeding. Although I was very unhappy and unsatisfied I was pressed for time and figured I'd just deal with them looking terrible. After sleeping on it I decided that it needed to be fixed, I paid good money and deserved better than what was given to me. I went back and explained how dissatisfied I was and she said to wait for her and she'd take care of it. (she was with a client) After waiting over an hour, it's finally my turn and she begins to use the drill to strip the gel color on the acrylics. When she got to my hand that she cut the previous day I told her "please be very careful as you cut me really good yesterday". She said she would but then as she's on my pinky that had the cut she looks up to greet customers as they walked in the door and the drill goes straight across the tip of my pinky and I start bleeding everywhere! I was so angry with her that I yelled at her and said I would NEVER EVER return there!!!! I took the polish (as I had wanted to match it to my toes) and walked out as is. Nails half off, bleeding everywhere. Went to 3 other salons to see if I could get them fixed since by this time it was noon on a Saturday and everyone was at their busiest and I was about to leave for vacation. I'm all for greeting customers as they walk into a place of business (I'm in customer service as well) but removing a tool that can hurt someone before doing so would have eliminated this issue. She completely rushes thru each customer to get the next one. For her it seems to be quantity and not quality. If she took her time and wasn't so concern with the "next" customer and concentrated on the one in front of her she may do a better job. Lotus has just lost this good customer because she does a terrible job on nails and has no sense of customer service. I hope that she reads this review and works on her issues. I've attached pictures of what my nails looked like when she did them (thick & wide) and what she did the next day when attempting to fix them. read more

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Horrible ! I went in at 5:30pm to get a pedicure in a Sunday evening. The girl was rushing and cut my skin. Then, I had my feet drying and the owner literally turned off the fan and said "you can leave" . All because they were rushing to close shop !! Horrible service ! I've been here twice and both experiences have been bad ! read more

People please don't waste your time here! The owner or the lady that sits at station #1 has to be the rudest nail tech I ever had. The Young lady who did my feet did an amazing job and well deserved my tip. But the lady at station #1 did my brows and manicure which she lied to me about the price on the phone, she did my nails and told me a different price. She literally rushed my hands & brows and was very rough with me. It's like I was being man handled. There's so many other nail shops with other better customer service around the area. Go somewhere where they'll respect you. Definitely not here! read more

2.5 stars--I came here with a bridal party to have manis and pedis done on a Friday afternoon. The employees are very polite and efficient, and they gave us plenty of time to decide what colors we wanted. I didn't opt for the special pedi because I heard that there isn't really much a difference between the two. The salon was very busy while we were there, and there was a lot of wait time in-between some of the girls' manis/pedis. Between the five of us, we left the salon within 2 hours; however I do think that my mani was rushed through towards the end (as it got busier). I'm not usually in the Stoughton area, but I'm sure this is a convenient place for nearby shoppers. I've experienced better manis/pedis, but I did like the selection for both gel and regular colors. read more

I love this place and will only come here if I'm in the South Shore. Mani/ pedi combo is $33 and includes a leg and foot massage!!! They use hot stones during the massage with an essential oil and you leave feeling as if you've had a full body massage! Skip the spa pedicure, it's not much different than the base pedi. Would give 5 stars if they accepted tips in all forms but instead they ask you to buy something and get cash back at the Dollar Tree store next door. .. whaaat?!? (Raises eyebrow). All in all though, you'll have a great experience at this place and leave with beautiful nail (hehe) and pretty eyebrow. read more

I don't know what all the negative reviews were about! I had a wonderful relaxing spa pedicure. My feet & legs were scrubbed, lotioned, oiled and massaged. The tech was very polite and very good,at her job. I felt pampered and relaxed. My toes look wonderful!! Next was my gel manicure. Again great service! Nails were trimmed, cleaned, and polished. Finished off with a quick lotion hand massage. It felt wonderful! The Patriots Game was on the large flat screen TV which was an unexpected bonus! This is a very busy salon!! But at no point did I feel rushed or unimportant. Ignore the naysayers go with an open mind and give this salon a chance read more

I am a regular customer here and you can't beat it for the prices. Super cheap, nice people, clean salon. I've gotten manicures, pedicures and my recent discovery - gel manicures. All have been relaxing, good quality and long-lasting. Call and make an appointment because it gets busy here, especially on weekends. read more

Lotus Nails has been my nail salon since they opened. All of the ladies are extremely friendly and hard working. I see Nancy (the owner) for my nails & brows - she does an AMAZING job - and she is fast ! I get a ton of compliments on my nails ! I've had pedicures from 3 different women, and they all did a great job. The pedicures are great - they massage your feet & legs, and use hot stones. I love Lotus & recommend them to everyone ! If I could give 10 stars I would ! read more

The tech doing my nails was the woman in seat one. She was rough and rushing. My thumb had a an exposed cuticle (my fault, not hers) and she made no effort to be gentle and hold my finger around the cut. She was pressing on it so hard. I asked for a round shape and the shape she did was so ugly and uneven. I asked her to at least even them out and she kept making it worse, and then told me that she was not the problem. I was the problem bc I didn't know what I want....... such a shame. I came for a pedi before and the tech I had last time was amazing. read more

This is the worst salon I've ever been too.i don't know how they are still in business. The staff is so rude and the woman that did my nails was so aggressive. My nails looked and felt horrible afterwards. There are sooo many other nail salins..ps spare yourself and don't go to this one! read more