I must say I have had and continue to have the best customer service experience with Carol D! It's…read morebeen years and 14 cruises that she has been booking cruises for me and my family. Two of them were large group cruises, one family reunion and one wedding. Carol is very knowledgeable and attentive to all details no matter what type of trip is booked. I have recommended her to many friends, no one has been disappointed. I was happy to meet her on a cruise, she is a wonderful fun-loving person! Carol takes care of all my travel needs, and she will soon be booking my first river cruise. I trust in her expertise on which cruise lines to book based on my needs and wants. Carol is great at all the helpful information she emails pertaining to every trip. You can't go wrong having her as your travel agent. Thanks Carol!!

Absolutely incompetent agent Lisa Frost The main request was…read morea beach with swimming. She didn't bother to place a simple phone call to the resort and confirm that the beach is actually swimmable. On arrival we realized that swimming is prohibited. Why to bother use an agent and traveling agency? Unbelievable

G Adventures was top notch in our tour starting with a fun group, who were much younger. The guide…read morewas excellent and had tons of experience. The accommodations were well chosen and the food was well prepared and plentiful. I would highly recommend G Adventures for this, and other tours. We definitely plan to use them again in the future.

How about a tour to the vodoo lands of Togo, Tanzania and Burkina Faso? Or better yet, how about…read morean expedition cruise to Antartica or a voyage to the Galapagos. GAP Outdoor Adventure Travel has been in business, offering these tours since 1990 and specialize in green, sustainable and super cool travel ideas for groups or lonely travellers seeking adventures. Wildlife encounters, cultural journeys, going off the beaten path is their expertise, so if you need a rush, a different sense of travel, you need to check them out.

We had such a wonderful experience with SeaSky Cruises. Captain Lucy was warm, professional, and…read morevery helpful from the beginning, and the whole booking process felt easy and clear. The boat was clean and comfortable, and the views around Vancouver were beautiful. It was a perfect way to spend time on the water with our group. We really appreciated the thoughtful communication, the smooth boarding instructions, and how well everything was arranged. I would definitely recommend SeaSky Cruises to anyone looking for a private boat rental or yacht charter in Vancouver, whether it's for a birthday, family outing, celebration, or just a relaxing day on the water.

My crew and I had the BEST time with SeaSky, specifically Captain Mike, on a 3-hour pontoon cruise…read morearound Vancouver. Captain Mike went above and beyond - he even grilled our food for us!! The cruise was beautiful, the boat was super comfortable, and Captain Mike was above and beyond accommodating. I also had a smooth booking process thanks to Captain Lucy who made sure everything was taken care of. We will absolutely be booking another cruise with SeaSky!

Always excellent service. Our agent Edward Infanti has always gone above and beyond to book amazing…read morevacations for us.

I have nothing but praise for the CRUISE EXPERTS TRAVEL agents. They are smart, savvy, efficient,…read moreand give fantastic advice. The agents I have used have been on many of the cruises and ships, so they know what they are talking about. They also give the best service I have ever had from a travel agent. For example: Our newest agent, Matthew Vaughn, contacted us the other day to tell us that he followed up on some promotions ON HIS OWN to save us $650 --even though we booked the cruise last year! He did this right before we were to make the final payment. Wow. We have booked with both the CRUISE EXPERTS TRAVEL agents and directly with the cruise lines, and I promise, they are a better choice than booking directly with the cruise lines. You will notice the difference immediately. Give them a call, and they will make selecting a cruise a whole lot easier.

We used the service twice on our trip to and from YVR. Outstanding service from both professional…read moredrivers. First one was Kenneth Dana who had to come into Surrey to pick us up at three different locations in order to get to YVR by 6 am. Very courteous and always checking to make sure we are all fine. Our second driver, Gurkirat, was amazing as well. Due to Air Canada's ridiculously long delay in sending three flights' of luggages onto the same carousel, we were delayed by a full hour while our driver was already standing by. Gurkirat was so helpful in grabbing all our numerous heavy suitcases off the carousel and then later on, helped rectify an unexpected situation. We can't express how fortunate we all were to have these two lovely men ending up being our drivers and made our our limo experiences one of the best ever! KUDOS to both!!

On time and well organized. Driver was very good and professional. I will use them again.read more

It's a lovely hotel, attached to Canada Place and the convention center. The center is in summer…read moremonths used for embarking on cruise ships, mostly going to Alaska. The lobby of the hotel is on level 2; you take 2 long escalators to get there. On way up you can admire some totem poles and a waterfall wall. Check in was easy, but I didn't like it they tried to upsell us to a suite (for $100/night extra). It's not a cheap hotel to begin with, so why act like a cheap sales person. The room we booked was already available when we checked in, way ahead of the posted check in time. Great. It's a very spacious room with an odd shape, I counted 7 corners, with floor to ceiling glass windows. There is no fridge, just a chiller for drinks. The shower (in a bath tub) was nice but missed safety bars. Esp when you have to step in/ out of a tub one needs those bars. We could book the hop on hop off Big Bus ticket at check in too. "For the same price". We found out the next day it was actually $2 more per ticket. When you cruise out of Vancouver, this is the place to stay ahead of the cruise. Easy walk, inside the same building, to registration.

This is a lovely hotel. We entered from street level, expecting the check in desk to be nearby. It…read morewas up two long escalator rides! The check-in was very easy, but I was not thrilled that the man at the desk immediately asked us if we wanted to upgrade to a suite on a higher floor(our room is on the 15th floor). This "upgrade" would have been another $100.00/night. We were very happy that our room was already available as it was only 2p.m. and we were told we might not be able to get to our room before 4. The room is lovely, with a wall of windows. The bed is very comfortable; the a/c is at a perfect temperature for sleeping after our very early traveling day. It is strange that there is no mini-fridge and there is no safety bar in the shower. I think the safety bars are now standard in USA hotels, but that may not be the rule outside the USA, even in upscale hotels. I would like a better level of water pressure in the shower, and a safety bar! A note for future reservations here. Sign up for their loyalty program even if you do not expect to be a regular at this chain. My rate was immediately adjusted. Also, we discovered today that the man at the desk who tried to get us to upgrade, sold us tickets to the Hop on, Hop off bus. He said it was the same price as at the bus kiosk. We discovered the price he charged us was $2.00 more per ticket. Not cool. On a more positive note, the woman who cleaned/straightened up our room not only did a very good job on our room, but also thanked us for the tip we left. I showed the note she left at the desk. The lady there said she will tell the head of housekeeping. I hope something positive for her comes from it. I gave the hotel only 4 stars because of the "push" to upgrade, with an up charge, and the discrepancy in the ticket price for the Hop on Hop off tour bus when we checked in.

It's lovely gift shop with icecream stand right after you got off ferry. Once I stepped in, I fell…read morein love their hat. It was Australian brand(oops!) But I love it. A bit pricey but love it. So I decided "I go for 3 hours hike. When I returned here and if they still have it, I buy it." Yeah fortunately they had. It's mine now. That's new keep sake for this hike memory.

We've stayed here a few times in October. Low season is great because we can stay the night without…read morereserving ahead. The lounge is great. Very generous hot clean showers at 5minutes/$1. Urinal with porthole out to the Marina. Big tv and a couch and friendly locals watching sports. Marina is it's own community. Bowen sees a lot of flashy tourists and has many vacation houses for the wealthy - not really our thing - but this marina makes Bowen reasonable for a quick visit for a bike/hike and a shower.

Phenomenal service. 5 stars. Excellent all around. Complimentary airport pickup by a Mercedes…read more Wow! Amazing. Brewed ice cold welcome tea beverage. My room was fantastic. On the 11th floor. Huge bathroom with rain shower and tub. Plush bath robes and slippers. Espresso machine. Filtered water all complimentary. High end furniture including Dyson hair dryer. Delicious dinner and breakfast at Bruno Restaurant. Memorable experience. I will definitely return. Thank you to all the amazing team and staff at Versante. Cheers!

Spent 5 days in this hotel in Richmond.. most of the reviews here are correct. Lovely, modern,…read moreclean, quiet, etc. If you have a car, its perfect for a holiday in Vancouver. If you will be using public transport however, be warned, the nearest train station is FAR, is about 8 min to 10 walk, and the terrain is not even. There are a few crosswalks and there are significant construction in the area. We were almost scratched by loose nails and sharp bushes. Not sure if safe if you have a stroller or mobility issues, as the cars can be aggressive. The nearest supermarket is Foodieland -- quite far, terrain is not even and again, cars were aggressive. We love Foodieland for the hot meals. Too bad it was quite a walk from the hotel if you just want a snack or milk. Front desk and staff were very nice. The shuttle driver did not say anything. Restaurant was lovely.