Phenomenal service. 5 stars. Excellent all around. Complimentary airport pickup by a Mercedes. Wow! Amazing. Brewed ice cold welcome tea beverage. My room was fantastic. On the 11th floor. Huge bathroom with rain shower and tub. Plush bath robes and slippers. Espresso machine. Filtered water all complimentary. High end furniture including Dyson hair dryer. Delicious dinner and breakfast at Bruno Restaurant. Memorable experience. I will definitely return. Thank you to all the amazing team and staff at Versante. Cheers! read more

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Spent 5 days in this hotel in Richmond.. most of the reviews here are correct. Lovely, modern, clean, quiet, etc. If you have a car, its perfect for a holiday in Vancouver. If you will be using public transport however, be warned, the nearest train station is FAR, is about 8 min to 10 walk, and the terrain is not even. There are a few crosswalks and there are significant construction in the area. We were almost scratched by loose nails and sharp bushes. Not sure if safe if you have a stroller or mobility issues, as the cars can be aggressive. The nearest supermarket is Foodieland -- quite far, terrain is not even and again, cars were aggressive. We love Foodieland for the hot meals. Too bad it was quite a walk from the hotel if you just want a snack or milk. Front desk and staff were very nice. The shuttle driver did not say anything. Restaurant was lovely. read more

This hotel first opened 7 years ago. I was surprised because I drive to Richmond quite often and never noticed this hotel. This hotel is a bit tricky to get to. If you are coming east and miss a turn into the parking lot than you will end up driving a long way before coming back to the hotel. We didn't stay here but I want to say the hotel is quite nice and it has that smell that reminds me of the nice boutique hotels in Asia. Yes this is a boutique hotel. We got a drink here. They have a nice restaurants inside along with a bar. The bar has some pretty good cocktails and mocktails. read more

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Spent 6 wonderful nights at this chic boutique hotel! After a long day and short flight, I was so glad my bed was comfortable and the room was surprisingly quiet despite its proximity to YVR. From staff at checkin to housekeeping staff, everyone was very friendly and helpful. While the lobby is very small and unassuming, their rooms are not very big, but they have plenty of character and everything you need. Our housekeeping lady knew our schedule and was so helpful and mindful of when we would go out. She saw that we had 2 small kids in our room and left an extra carafe of water with an extra glass. This was such an awesome touch. pros: Proximity to YVR Lots of good Asian food and stores nearby Shuttle to YVR Complementary valet service Small gym but they have a full set of dumbbells, a few kettlebells, a cable machine, 2 Peloton bikes, a couple of treadmills, 2 benches, a workout mirror, jump ropes, foam rollers, weights balls, and mats. I have seen smaller gyms at bigger hotels and "gyms" that had nothing but mats and a few miscellaneous items. Rooftop pool and jacuzzi that is not crowded Quiet rooms- the only morning my sleep was interrupted was on Monday at 8:20 ish during delivery of items. Otherwise, I never heard my neighbors, planes, nor elevator noise. 2 fluffy robes and 2 slippers in rooms. The Red Flower toiletries were great and smelled wonderful! The bath salts and soaking tub was so relaxing Cold towels in gym cons: I prefer self parking since we come and go several times a day but we just opted to park in the private lot attached to the building and paid their daily fees No ice machine but staff will bring you some upon request The pool area was very clean and everyone was respectful of picking up after themselves. We had a wonderful stay and enjoyed the nice touches that only boutique hotels offer. read more

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When we checked in, I didn't expect that's a 5 star hotel, it didn't feel like it at the hotel lobby. Their WiFi was down for 20-30 mins. So we didn't have a room key. They need someone to bring us up. In the room, everything is so clean! Bathtub was clean, but the shower head on the bathtub was kinda of loose and it can wiggle around. I really like that they provide us bath salt and Dyson hair dryer. We only stay for a night so there are not much to review. read more

My kid and I stayed here for a couple nights before boarding our cruise ship. We got to the airport a little late due to a delayed flight and going through customs. I called the hotel for a shuttle bus but they said they stopped the shuttle bus service at 11 pm. That was a bummer. Since it was already 12 am and I had a tired kid with me, we took a cab to the hotel. We got to the hotel and were greeted as we walked in. The front desk people were nice and helpful. We got settled in our hotel room but we were hungry. The guy at the front desk gave me suggestions where to eat at night and places that were open 24 hours. There were a few places open within walking distance from the hotel. The front desk guy assured me that the area was safe and that he walks it every night. The hotel had a nice swimming pool which my kid enjoyed. It's a short walk to the train station to take you to the Waterfront. Nice restaurants close by (walking distance). Our room was clean and decorated nicely. I did notice that the shower floor was heated. Pretty fancy. It's an upper end hotel. We liked it a lot. It's located in a convenient location. We even walked to a mall which was about a mile away across a bridge. It was a nice walk. I'd stayed there again if the price isn't too expensive. read more

Friendly staff. Complementary shuttle from airport which is just 5 mins away. The tub and the pool were the best part of the hotel read more

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Excellent stay. Extremely friendly and accommodating staff. Timely Mercedes airport pickup and return, stylish room, lovely bathroom with wonderful shower and soaking tub, bed was so comfortable and room service was some of the best in room dining that I've ever had. I recommend the meatballs and the Cesar salad. I decided to try dining in the hotel restaurant for breakfast prior to checkout and it was also very good. I'd highly recommend staying here. Staff were very nice. read more

Versante Hotel - Complimentary water and bathroom. - Hotels Near Me - Richmond, British Columbia

Great choice even it is close to the airport you won't hear a thing. Additionally you are next to a whiskey bar.

We found ourselves in an area that was a bit industrial and without a clear direction the entrance is located in a sudden spot right off the nearby intersection. We missed the entrance and had to cautiously circle the block. Upon arrival, there was no attendant and we parked in front of the valet booth. As we entered the lobby, a staff person came out and told us we could not park in front of it and had to move our car a couple feet forward. Really? Hotel ~ brand new, modern design, new new new. Special occasion had us book their luxury suite. Entering the room, it was blistering hot. Went back to the front desk to explain our heat issue. We were told since we just checked in, it will take 30 minutes to cool down. 6 hours later returning after venturing around town, the room was still unbearable. The front desk tried relating it to being on the top floor and all the combination of heat riding and the sun directly into the windows. Regardless we had to switch to a lower level with no direct sunlight. Still muggy and uncomfortable. Though built recently, the maintenance staff shared this hotel AC system does not seem adequate to vent cool air throughout the building. Three days of uncomfortable temperatures in the room. Be forewarned! We chose this hotel because it was a 10 minute walk to the Richmond Night Market and about a 15 minute walk from the main cluster of hotels & retail. Amenities ~ rooftop pool was nice to splash in though the view was overlooking industrial warehouses. Rain shower was nice but can be seen by onlookers from the parking lot below. Must pull the blinds for privacy which ruins the point of a soaking tub view. Bar akin the hotel was not open. No snack bar available so annoyingly you have to shop somewhere else and bring your own. Front desk service ~ disappointing from the start. Not enthusiastic or informative about exploring Richmond. Their blog has been not been updated for almost a year. read more

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Absolutely fabulous! This is a luxurious hotel you wouldn't expect to find near an airport The rooms are spacious and have everything you need. They are very comfortable. The bathroom is exquisite. The large soaking tub and the heated floors really are over and above. I love the Dyson hairdryer with the diffuser for my curly hair. I love the lighting system and decor. The staff is friendly and the food is excellent. I highly recommend it. read more

Versante Hotel - I love the soaking tub! - Hotels Near Me - Richmond, British Columbia

Customer service, sucks. Technically I would call the theft. $300 for a room, I understand there's a 24 hour cancellation policy however when the airline refuses to get you there on time and you're laid over in Dallas over 1000 miles away not sure how that would be the person's fault to book the room. There should be leeway on this so technically it's stuffed $300 do not book with this hotel unless you are sure you're gonna be there on time there is no room for wiggle. No supervisor is one of the help. The woman on the phone said we could've called earlier, not sure if she understands that you can't make phone calls on airlines when you're in the air. read more

My family and I stayed at this hotel two months ago. It's situated near the Vancouver International Airport. Staff was very friendly and check-in was quick. The hotel was hip and modern and the rooms were beautiful. We had a room with two queen beds and there was a chair, desk, refrigerator, safe and iron. The bathroom had a half open tub and rainfall shower and two sinks. The toilet had a separate area with a glass door. It also had a Dyson hair dryer which we fell in love with! The hotel also had a restaurant on the ground floor, fitness centre and a rooftop pool but we didn't get a chance to try it. Unfortunately, with most hotels in Richmond, there was no free parking so we just opt with the valet parking. Even though it was expensive, their service was friendly and prompt. I would definitely stay here again! read more

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I had a couple of problems in my room, but this could have easily been a 5 star hotel. Check in was prompt and friendly. The employee at the lobby met us as we walked in, as we came in late. Gave us the rundown and welcomed us to his beautiful hotel. It was decorated for the holidays, and absolutely beautiful. The room was instagram worthy. Eclectic wallpaper, dyson hairdryer in the bathroom, heated bathroom floors, robes, slippers, Nespresso coffee maker, and a showstopper of a tub. Impressive! The beds were so comfortable and the pillows were great. I absolutely love a Nespresso machine. I hate the garbage a one cup brewer makes, but they really DO make a fine cup of coffee. Why four stars? There were a couple of problems with my room that could be fixed and easily be 5 stars. First off, the plugs in the desk and nightstand did not work. I am sure it was a breaker or something that needed to be flipped, but it was late and I was not about to call up for maintenance. I had to plug my work phone in in the bathroom and my personal one in the alarm clock on the other side of the bed. First world problems indeed, but that was a lot of plugs that were not working. Secondly, the tub was not holding water. I used the stopper in the drain and it continued to drain water. Also the temperature of the water coming out of the tub was not as hot as the shower. I had to plug up the tub to make it hold water. As I said, these are easily fixed issues but not something one wants to do after a late check in. I would LOVE to stay here again. It is in an industrial area, but there are a few things worth checking out. I read that there is an amazing night market nearby if you are there on the right night. Also the location to the airport is great. read more

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I booked the Versante for a 1-night stay. The location worked well for exploring Richmond and Steveston either by public transport or ride share. The Richmond Night Market is also in walking distance but the path to the entrance is not fully paved. Staff were very attentive and even arranged a small treat for my birthday. My family loved the complimentary iced tea served in the lobby. The Deluxe Double Queen room was spacious and clean, and I have no complaints about my stay. We would occasionally hear an airplane or a train, but our sleep was not impacted by noise. I would definitely stay here again the next time I return to Vancouver. read more

Had the pleasure of staying here for the weekend and what a treat! EVERYONE was so nice, attentive, helpful, welcoming and the list goes on! The room was clean and modern! Loved everything about it! Housekeeping didn't get a chance to clean our room when we were out in the AM so they offered a late night cleaning while we were out again and they definitely came through! Great amenities! Valet parking for an extra charge but so worth it! The only downfall was the first night I could hear the doors open and close and people out in the hallway almost all night. I still rate 5 stars though because the hotel itself was, for the most part, a great place to stay! Will definitely be back! read more

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WOW! Our first visit to the Versante hotel was everything we wanted & more! We visited Richmond for the night market & we were pleasantly surprised that it was right across the street (maps told us it was a 7 minute walk) We arrived an hour before check-in but our room was ready for us when we arrived! The room was absolutely gorgeous! That bathroom.... to die for!!! After a few hours at the market, we sunk into the most comfortable hotel bed we've ever been in! So. Damn. Cozy. Usually hotel pillows suck but these pillows were actually supportive & comfortable. Before the market we hit the hotel bar for a couple of drinks. Henry was super nice & personable! We ended up turning around after we left for one more round because we were having such a great time! The following morning we went to the Bruno for their delicious brunch! I was so happy to see their selection of breakfast & "lunch" foods. My favorite thing was the crispy pork belly! MMMM!!!! We were stuffed!! The staff were exceptional & so helpful. We will definitely come back to Versante Hotel!! read more

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If you're looking for a nice hotel before an early morning flight - Versante Hotel is a good call. They're close by the airport, and they have a solid rooftop pool, complimentary slippers, comfortable beds, and a beautiful deep soaking bath (complete with lovely bath salts etc). This hotel served us well for some self care before our departure, and I enjoyed the unique decor, but unless we have another early morning flight heading out from Vancouver Airport in the near future, I think I'd rather stay in the heart of Vancouver. Like most airport hotels in the area - Versante Hotel - is not conducive to walking around and exploring the general vicinity. There is just busy traffic, empty buildings, and construction going on around the hotel. I was also not a huge fan of the restaurant offerings during our visit (it looks like it's been slightly updated since). The menu was creative - but it was pricey and if you were looking for straightforward simple menu offerings (which I prefer for good rest and/or a morning flight) - this is not your spot. We ended up getting food in the heart of Vancouver and stocking up on some light snacks at a healthy grocery store. After our city exploring - it was nice to come on back to our comfortable room here - take a soothing bath, and get some fantastic rest before our early departure. Trust. read more

Gorgeous rooms, comfy beds and loved the heated bathroom floors. Great location, close to freeways and a casino. Super friendly staff and made my daughter feel special for her birthday by giving her a plate of dessert goodies & card. Definetly will be back. read more

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Loved the hotel and all of the high tech amenities. Service was great. Parking was affordable but it was a hassle getting in after hours. read more

Versante Hotel - King room - Hotels Near Me - Richmond, British Columbia

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One of the best places I have stayed in a while. Definitely a 5 star experience. Place was nice and clean, awesome rooms, staff super nice and friendly!! Breakfast was great. read more

When our flight was canceled, and I was extremely upset because we were going to lose a whole day of vacation they showed up to this hotel, very frantic and emotional, and Chloe from the front desk was so kind and gentle with me when I was upset, she made me feel so much better. And then we went to have dinner in the lounge with Henry and he was also magnificent. This hotel gets 1000 stars. They are amazing. They hire amazing staff and if you're in the area you need to visit the hotel it's absolutely gorgeous. read more

Versante Hotel - Me - Hotels Near Me - Richmond, British Columbia

This hotel is excellent, great service, great food, and the rooms are very spacious including a shower room and system that controls the temperature and the lights, their outdoor pool provides a wonderful view of the city, (and their staff is very helpful if you end up leaving your glasses at the pool side) that happened to me when i was there lol read more

Versante Hotel - This is their outdoor pool and spa area - Hotels Near Me - Richmond, British Columbia

This hotel is both instagrammable and comfortable. Creative interior design, views of downtown, a heated rooftop pool and hot tub with views of the planes landing, a comfortable bed, good plug, lighting and charging situations, a cool bathtub - what else can you need? Oh wait, a friendly staff, a few blocks from reliable public transportation, and a nice in house restaurant. And dog friendly - usually hotels this nice are not! I'd definitely stay here again. read more

Versante Hotel - The tub. - Hotels Near Me - Richmond, British Columbia

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Great location, nice staff, nice room! This hotel is a little fancy but rate is reasonable. Design is very modern and staff is super friendly. I'll come back again! read more

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We have stayed at this hotel a few times while visiting the night market. The hotel seems to have fewer perks as time goes on. The rooms are comfortable and the bathrooms are nice, especially the soaking tub. Our most recent visit we were booked into a room overlooking the pool, but asked to switch for privacy since you could definitely see into the bathroom from the pool deck. They allowed us to switch. The new room had someone's leftovers in the fridge, which had us questioning how completely they clean the rooms. The pool and hot tub are nice, especially as weather gets warmer. The weekend brunch in the restaurant was tasty. It is much nicer than other hotels in the area, but we might start considering other hotels if price and quality keep trending in opposite directions. read more

We had a very comfortable stay here at Versante. The hotel is very nice, it's super close to the airport. There are a good amount of dining choices here, definitely worth checking out. There is a shuttle that they can take you back to the airport which was super helpful. We will definitely be back again. read more

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Words are not enough to describe the ambience & comfort this boutique hotel offers. The street entrance to this hotel is a bit odd if you don't know the area but the moment you step out of your car for valet parking to the moment you check out is an experience. Every detail has been well thought out (smart windows, heated bathroom floors & dyson hair dryer), every staff has been trained well (kind, helpful & can carry a good conversation) & if staycation is what you're looking for, you don't need to leave this hotel. From the roof top pool & hot tub to the amazing restaurants, everything is in the hotel property. read more

Versante Hotel - Smart windows. Windows tint can be adjusted using the smart tv. - Hotels Near Me - Richmond, British Columbia

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We choose the Versante after we suddenly had to change our travel plans for Vancouver. The hotel was excellent. Clean and right spacious rooms with lots of amenities. It's really nice that the rooms have door bells and buttons to set privacy or indicate that the rooms should be made up. The location is central to the Canada Linie trains so downtown Vancouver can be reached in about 20 minutes. There are also two malls in the vicinity which make for ample shopping. The soaking bath tube and the roof pool give plenty of opportunity to get into the water. The staff is really helpful and nice. When our flight was delayed we were offered a late check out at no additional costs. The free airport shuttle is also worth mentioning. Highly recommended! read more

The Versante legitimately can describe itself as not your typical airport hotel. The rooms feature colourful decor with all the usual amenities you'd expect plus a few you might not; for example, the contents of the minibar were complimentary. (And as a tea drinker, I love having a kettle in the room.) The bathroom was gloriously spacious and left my husband wondering if we could fit a rainfall shower with heated floor and free standing bathtub in our bathroom at home. The staff were incredibly friendly and helpful. There is an excellent restaurant on the ground floor. Only downsides are the area (convenient to the airport and walking distance to the skytrain, but not particularly scenic) and parking (pricy valet parking is pretty much the only option). read more

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Pros: Beautiful room, top notch appliances (Ex: Dyson hair Dryer!), Comfortable bed, friendly staffs (during check in/out) Cons: Shares parking garage with retail building that closes at 11:30PM, almost got locked out and couldn't get back in until luckily a restaurant employee let us back into the garage. Went to the front desk for help but there was nobody there :( (it was later explained that there is only one staff in the evenings)/ parking overnight at the garage cost $30.00!!! The hotel crosses the street only charge $15.00 and able to return to it at any time of the day/ Hot water only available in the evening, wife tried to take a bath in the tub the next morning, but only lukewarm water was available :( / Tried to call front desk for extra box of tissue but hotel phone while fancy but didn't work :( read more

Really cool place .. but let's get right to the restaurant ... food. OMG ‼so good . Chef William torched the oysters( delicious sauce ) Salad .. nothing ordinary .. delicious Pasta .. tagliatelle. ... WOW And the the dessert .. We'll be back. Thankyou Brad .. bartender .. was our server since the restaurant was booked .. Thankyou Ruby .. making our experience so amazing read more

Perfect hotel with a great staff that is extremely attentive! Will recommend to anyone traveling to Vancouver!

Very nice.... Great stay. Nice view, Excellent staff and service. Dinner was GREAT. Easy 5 stars!!!! read more

Room is stylish and bathroom has a nice egg bathtub with heated floors. The room was a lot smaller than expected however and there is a charge for bottled water. Overall, stay was pleasant but felt more like a 4 star hotel rather than 5 star. read more

Don't be fooled by good reviews! Called security to report abuse! 'They're having a good time' was the management response. Shockingly unclean restrooms. Noisy rooms. Little privacy. read more

Isabelle the events co-ordinator/ bartender at Versante bar is the best you'll ever have. Do yourself a favour and go grab a drink at the lobby bar. I haven't tried the food but will return with an updated review once I do. Currently I wish I could give this 10 stars because it has been the perfect experience at the lobby bar! read more

Versante Hotel - Hotels Near Me - Richmond, British Columbia

Super close to the night market! Staff was super helpful and friendly. The room was super cute and clean! The amenities were very nice as well! Would come back here again! read more

Very poor customer service at hotel reception. I have never had to speak to both the hotel front desk and manager without issue resolved. Team not interested in guest satisfaction if an issue raised. Would not recommend staying here. Plenty more 5 star hotels vs boutique hotels available in Vancouver . read more