This hotel was wonderful. The location is perfect, right next to the Seabus terminal, which made…read moregetting into the city quick and convenient while also giving us the chance to enjoy a mode of transportation we do not usually take. The rooms were spotless and very comfortable. For our anniversary, the hotel left a thoughtful surprise in our room, which made the stay feel extra special. Throughout our time here, the concierge and staff were consistently kind and welcoming. I would absolutely recommend this hotel for both its convenience and the quality of the experience.

A most conveniently located hotel away from the hustle and bustle of downtown Vancouver.,Pinnacle…read morehotel at the Pier offers very comfortable rooms with a lovely restaurant in the lobby and a fresh marketplace nearby the sea bus station.. The staff is very friendly and welcoming, and although the rooms are on the small side, they are very comfortable. The nearby sea bus shuttle offer a short and convenient access to downtown Vancouver and runs frequently.

I'd like to preface this by saying I'm from Washington State, USA. We stayed in this hotel since we…read morehad some extra points and I hadn't been to Canada before. The room was good and it was pretty quiet. Only issue I had were the following: the 2nd toilet paper roll had a dark black spot on it, there's no water fountains that I could see. Bathrooms downstairs were closed, the water provided downstairs ($1.50 ea.) were disgusting - again, I'm from WA state, so our water is delicious and I'm kind of a snob when it comes to water. When we called front desk we were told we would need to come downstairs for anything since they only had 1 staff working.

Be cautious, bed bugs full of blood were found in the hotel room and crawling on the bed and carpet…read morein the evening. After rushing out of the room and reported the bed bug issue to the hotel, their management team treated us super rude and even tried to accuse us bringing the bedbugs in. This was such an awful experience and ourbirthday celebration trip was totally ruined.

Too bad Yelp doesn't have a NO Star rating, that would be my choice for this deadbeat hotel in…read moreNorth Vancouver. Recently booked a room with a view for our 50th anniversary, what a nightmare this place is. After paying a small fortune for the room, the manager refused to give us free breakfast, that all the other guest enjoyed. On the First night, I slipped in the shower/bath tub because these morons forgot to install grab bars on the wall inside the shower/tub unit. This is a major safety issue for someone 74 years old; we could not shower for the remaining nights during the stay. On the day of our anniversary, I was attacked in the lobby of this sick hotel, by one of their violent guests, directly in front of the hotel receptionist. When I requested that they call the police (RCMP), they refused and did nothing. In all my years as a professional safety engineer, I have never seen such a worn out, dangerous, and useless accommodation. I would not recommend this place to my worst enemy. BTW, there are several other significant hotels at the waterfront in North Vancouver, we will choose one of them next trip.

The Quay hotel has location going for it as a real plus. Lower Lonsdale has always been a pleasant…read moreplace and in more recent years they've added piers, galleries and even nightlife to the area. Aside from that, you're literally atop the Seabus terminal so you can get to downtown directly and quickly along with the pleasant ride that comes with it. You also have the market below, and though the shops IMO aren't much of a draw, it gives you pretty good food choices. Aside from the pluses above, I believe most or even all of the rooms have a view of the water - and if you're near the back you overlook downtown as well. The rooms themselves are nothing special and don't stand out at all, but they're serviceable. Contrary to what some reviews say, there is in fact a fitness room here, but it is small. It does have a small restaurant and I'd recommend looking into the packages which include breakfast and even 2-1 passes with local attractions as you'll save if you're travelling with at least another person. There's an argument given the prime location of this place that a really nice hotel could open up here and thrive. But as long as the Quay hotel sits here, don't expect much of a fancy stay - you do at least benefit from much better location, convenience and views than comparable 3 star hotels.

Filthy and infested with roaches and spiders. Customer service is awful. Would not remedy situation…read moredue to employee limitations. Understood the front desk is just an employee. Was advised he couldn't do anything because he's not the owner. We slept in the car as a result and have been on the phone with credit card company to help resolve. It had taken many hours on the phone between the credit card company and the hotel vendor with no immediate resolution. The credit card company informed the hotel vendor (SureStay) would not provide a refund, although they provided uninhabitable conditions. We are running on zero sleep and all our plans have been destroyed.

Nice place, great location. Service is really helpful. Will stay here next time we are up here.read more

The Fairmont Pacific Rim delivered the kind of stay that makes you reconsider what "world class"…read moreactually means. From the moment we pulled up to the valet through every interaction with room service and housekeeping, the team made us feel like royalty -- attentive without ever being intrusive, polished without feeling rehearsed. The room itself was a highlight. Soaking in the tub with the ocean and the North Shore mountains framed in front of us is an image I'll be holding onto for a long time. It's the kind of view the city is famous for, delivered from the comfort of your own suite.

Had an absolutely memorable stay at the Fairmont Pacific Rim during our vacation in Vancouver. The…read morelobby and lobby lounge/bar area is stunning. Everything here feels modern, clean, and luxurious. Our room was beautiful, especially the bathroom with its dual sinks, separate bathtub and rain shower, and separate area for toilet. The Le Labo products were a nice touch, and everything from the towels, robes, slippers, and bedding felt luxe and high end. These beds and pillows were some of the best hotel beds/pillows I've ever slept on. We all slept so well! We also ordered room service for breakfast and everything was so good, with reasonable room service prices for the amount you get. Didn't use the gym, but it's recently renovated and beautiful. They provide iced water infused with electrolytes and there are even Pilates machines! There's also a heated rooftop outdoor pool that we didn't have time to take advantage of too. Not only is this hotel amazing, but it's in a prime location to everything - especially if you're a first time visitor to Vancouver. It's super easy to hop on the shuttle to the suspension bridge, or take a sea boat or hop on the subway to/from the airport. It's also walking distance to Gastown, Robson Street, Stanley Park and the Seawall. Highly recommend this hotel if you're in the city!

We have stayed at bed and breakfasts and hotels in 27 countries together and travelled and stayed…read moreat several at places across the United States. Crystal's View Bed and Breakfast in North Vancouver is by far the most beautiful, elegant, yet comfortable home we have ever stayed, and beautifully decorated. Crystal and John are by far the best hosts we have ever encountered. They are extremely personable, fun to be around and have the most excellent service we have ever received at a bed and breakfast. Crystal's cooking is comparable to any other gourmet breakfast. Their property, inside and out to include the rooms are immaculate. Crystal's BnB is impeccably maintained as is the inside of each room of their house. We not only enjoyed their company, and our accommodations , we plane to make Crystal's our place to stay whenever coming to Vancouver. If you love small venues, Crystals is the place to stay!

Crystal and John are awesome hosts, made us feel so much at home and creating a very comfortable…read moreatmosphere for meeting new people during our stay there. The breakfast was a five star gourmet meal and the personal touch was absolutely over the top. Crystals advice and personal service was fantastic. The view as great and the room absolutely fantastic. We would recommend this B&B to family, friends and friends to be looking for a five star accomodation while in Vancouver.

Great location to have visiting friends and family stay if you live in a downtown smaller home. My…read morefamily stayed here multiple times and nothing but rave reviews. I have stayed at this Hilton hotel during a remodel of my house 2020 and it was phenomenal. I always recommend the Vancouver Hilton.

First time in Vancouver. I can give you the same old its a clean room, friendly people, etc..(all…read moretrue by the way) but this is where I truly found it to be worth the stay. The bar in the lobby.... No. The alcohol is no better or worse than some other places. It was the the male bartender, shout out to him, last night. Someone in my party asked for an "Apple Sour Amerreto" and he did not know what I was talking about. Hard to belive as this drink is made pretty much everywhere. I provide the recipe and he says let give it a go. According to my resident expert, it came out good! There is what made this visit stand out. He could have said I don't know it, thus we dont make it but he didn't. Took the extra step to satisfy a customer. I will be coming back.

Got early check-in (room was not ready), it was a short wait in the comfortable lobby. Check-in…read morestaff were accommodating and friendly. Looked like they were short-handed. The room was spacious with a door separating the bedroom from the rest of the space. Coffee and tea maker provided Breakfast was continental with meat sandwiches, yogurts, juices, bagels, toast, fruit, etc.

We booked a two queen bed room last week and when we checked in today, the woman behind the desk…read moreclaimed they were sold out, despite the paperwork with confirmation number and our credit card being charged. The woman behind the desk was so unfriendly and rude. She kept telling us this was our problem and refused to help in any way. We had to call the company and get our money back. Still in shock, as this has absolutely never happened to us before. The whole situation is very upsetting and leaves us in a real bind with two children in tow.

Got a minute? Let me tell you about this charming Bed and Breakfast on N shore. It's just across…read morefrom the Capilano Suspension Tourist Trap but don't let that cloud your judgement. Before I start grab a complimentary port or scotch or sherry. Then let's take a tour. Ok. It will be short tour. They just have a few rooms. But first well stop at the little side kitchen where you can help yourself to coffee, tea, soda and water. For a charge they also have wine and beer available. This is also where you hang your key when you leave the house so they know who is here. We got the Under the Apple Tree Room which was spacious and nicely decorated. It even had its own private yard. Also has gas fireplace, jacuzzi style tub and stand up shower. The heated bathroom floor was a nice touch. If you get tired of your room you can also enjoy sitting outside on a deck or the living room. We really enjoyed relaxing on the couch back in our room in front of the fire place. Morning came a bit too soon. Was hard to get up out of the super comfortable down blankets on the King bed. The breakfast was ready though and included three delicious courses. Polenta with almonds, banana kirsch, and smoked salmon with poached egg on toasted croissant. Yum. Virginia's breakfast was all the better by Brian's entertaining stories of 5 years in the service business now.

Spent an amazing weekend in North Vancouver at the Thistledown House bed and breakfast. Near the…read moresuspension bridge. The house is very comfortable and accommodating. Our room was big and comfy with a remote control fireplace that adds real heat into the room and a large old school bathtub. Big enough for two.... Breakfast was delicious! Three courses, one of the fanciest I've had and the daytime butler service around breakfast time was a real treat. Fantastic time! I highly recommend the Thistledown house.