G Adventures was top notch in our tour starting with a fun group, who were much younger. The guide…read morewas excellent and had tons of experience. The accommodations were well chosen and the food was well prepared and plentiful. I would highly recommend G Adventures for this, and other tours. We definitely plan to use them again in the future.

How about a tour to the vodoo lands of Togo, Tanzania and Burkina Faso? Or better yet, how about…read morean expedition cruise to Antartica or a voyage to the Galapagos. GAP Outdoor Adventure Travel has been in business, offering these tours since 1990 and specialize in green, sustainable and super cool travel ideas for groups or lonely travellers seeking adventures. Wildlife encounters, cultural journeys, going off the beaten path is their expertise, so if you need a rush, a different sense of travel, you need to check them out.

I contacted Kitsilano Flight Centre at first and interacted with Didac Bermejo Ras assuming a…read morepositive travel experience would expedite things for me by dealing with a third party in booking a trip to Europe for four persons. In trying to reach this travel agent for clarification on certain issues, this agent is always unavailable, does not return prompt phone calls, the office is unresponsive, or voice mails are not returned. Furthermore, a name change was required on one of the airplane tickets as it did not match the passport. After numerous calls to reach Didac Bermejo Ras, I was told by him that this could only be done three days before departure, which I found unacceptable as this was leaving things to the last minute in case there were complications. Didac Bermejo Ras was unsympathetic and told me my other option was to cancel the ticket, which was non-refundable and re-book and pay again, which was also unacceptable. I contacted Air Canada directly and they changed the name within the same day. I find Flight Centre failed miserably in providing a stress free quality experience. They are inaccessible if you need to reach them.

Terrible Service. Do not book your next flight or vacation with Flight Centre…read more My experience with booking my flight to Indianapolis in September with Didac Bermejo at the Kitsilano location was extremely terrible. He was very rude to me and did not care about my concerns of arriving in Indianapolis at a certain time or my questions about the current COVID traveling protocols. I would have to keep asking him questions about my concerns just to get an answer from him. After the booking, he sent me emails with vague information about the currently COVID traveling protocols. I had to call Flight Centre and get another employee to explain to me how the currently COVID traveling protocols worked. When I called Andrew Stafford (the manger of the Kitsilano Flight Centre) and explained calmly about my experience of booking a flight with Didac, he accused me of attacking Didac and his employees. I am absolutely devastated on how Flight Centre has treated me and will never use their services again. Do not book your next flight or vacation with Flight Centre.

I dropped into Kerrisdale Cruise and Vacation Travel for assistance in booking a hotel only a few…read moredays before a rather spontaneously planned vacation. Both Byron and Cathy were delightful and dropped everything to spend time finding accomodation for us. When we were in Havana we looked at a few other hotels that we had considered before getting their advice, which confirmed that theirs was the perfect recommendation. It was a great home base and truly enhanced our Cuban experience. We will be back to deal with these lovely and well informed folks again.

I never bought a plane ticket here but I live in the condo connected to this business…read more This one creepy sales woman (manager) in the front middle desk was quite obnoxious when I needed emergency help.

** Review for Currency Exchange **…read more Oakridge & 41st is a busy area and it gets busier everyday. There are all the major banks in this area and when I needed to exchange currency I would go wait in line at the bank. Then one day as I sat relaxing in Oak Ridge I saw the small exchange booth at the front of Marlin Travel. Since their main service is currency exchange this is the first place I would go if I need any type of currency. If you need an unusually large amount I would call ahead to be sure, but as mentioned there are enough banks in the area you can get what you need. Everytime I use their currency exchange it takes less than two minutes and that is not exaggerating. This location is directly inside of the 41st St entrance on the right past the White Spot.

Travel Masters's support is amazing! I decided to change host agency and become a Travel Masters…read moreAgent and it has been the best decision ever!! Great support and I feel I am part of an amazing community. I am truly grateful I have found them!

My company uses Travel Masters for all our corporate travel needs and I gotta say, working with…read morethem (especially Gail Searson, our travel hero) is awesome. Service is always prompt and takes into consideration all our special little high maintenance needs. These guys are super friendly and really know their stuff. And since there are three agents working out of this office, we're always covered if Gail decides she's allowed to take a vacation ;)

This should not be called customer service . It's a total customer windup. Unbelievably appalling …read more Lack of knowledge, lack of basic intelligence and lack of regard for customer. Absolutely awful, time consuming and soul destroying.

Horrible service ran by two old eastern European women that do not care at all. Walked in there and…read moreNO ONE APPROACHED me for to see what I needed. My neighbour went there and said same thing.They are overpriced, and you can do better on your own at your own computer. AVOID THIS PLACE

I would not recommend booking a destination wedding through Escapes. I had high hopes after…read moreattending a promotional event at the Vancouver Women's Club however that was the end of "wow" factor. Our agent was Susan who boasts lots of experience. We were happy and excited to working with her but it wasn't long before all that ended. We asked her for guidance on which area and resort to visit. Her attempt to inform us was vague and disorganized. She already had certain hotels that she wanted to recommend.... but we hadn't even decided on the geographical location yet. Then when it was time to talk about resorts, she pushed really hard on certain resorts... some that we had been to before (and wouldn't visit again). We did our own research and asked her for pricing and availability. It took weeks to hear back. And it was only partial information. I (the bride) couldn't stand it anymore and had to have my husband talk to her on the phone. We finally picked our own hotel with absolutely No help from Susan... but then the confusion and incompetence began with booking us and our guests. She could not figure out that we wanted to arrive two days early... "there is no package for 10 days" etc.... book separate flights then! We had to walk her through how to help us book into an unusual vacation length. Next was booking in our Guests. She was supposed to have a handle on this... "we wouldn't have to follow up with anyone" that was part of what they promised. But that didn't happen. Manu of our guest had difficultly getting payment or requests to her. And I guess she was afraid to pick up the phone in certain cases but in one instance she was going to charge the room to another guest who had the same last name... ya they are related, but that doesn't mean they are paying together! There are other examples of her inadequate service, but I won't go on. Overall, I was extremely disappointed in the service rendered at Escapes. They received quite a bit of $$ from our trip and none of it was deserved. I considered so many time foregoing our deposit and going elsewhere but I stuck it out. The important thing is that we made it through. The wedding and the vacation were amazing but this was certainly not because of escapes. The were a pain to work with and inhibited the creativity in the planning process... not recommended!

The service from Escapes.ca far exceeded my expectations! They always called me back quickly; one…read moreof their agents, Charity, even called me back durning the closed hours on a Saturday morning! All the agents I spoke with were fantastic. They were able to help me make a change to my flight after it had been booked, were full of helpful advice, and were genuine. Great service, plus a super easy to use website, and great prices. I'll recommend them to everyone I know.

Carly and Stephanie were lovely to work with when pricing out and booking the trip of a lifetime to…read moreFrench Polynesia. They are very acquainted with arranging travel there and know about the resorts. They answered my 1001 questions over many months of planning and tried their best to work with the overseas agencies and hotels to get everything arranged! I found their quotes quite competitive as they belong to the Virtuoso affiliation. Consider them for luxury vacations over the big corporate travel agencies or companies and support a local family business that has been serving BC for sixty years!! Thank you both!!

From the owner: We are a Virtuoso travel agency specializing in custom and luxury travel with an extended network…read moreof contacts, hotels and tour operators.

If you ever had a travel agent back in the day before all the online hype - YOU STICK WITH THEM!…read more I travel a lot and my boy of 25. Years MR DAVE GRIFFITHS at Omega Travel on Weat Broadway is, excuse my French - THE F$&KING MACK DADDY OF TRAVEL AGENTS! It's like this, I'm coach and I ant fancy but Dave knows my stees and gets me. Isle seat, kosher meals and legit prices you can't beat. Moreover he's a seasoned traveller and totally Jedi when it comes to recommendations like spots to hit, places to visit and amazing food must eats. Omega Travel is comprised of agents who live to travel and share their top notch experiences with each and every client they meet. Forget the impersonal .com route (it's actually cheaper and you deal with a real human lol)

I left a message with LYNN at the Leisure travel desk to help me book a Yosemite day or overnight…read moretrip. Asked her to let me know what options. Lynn decided it wasn't worth a return call. She didn't want to bother there basically was enough money in it for her time. I'm sure she would have called back if I was booking a trip to Europe or some other expensive destination. Don't bother with Carlson you can do the leg work better and book the trip yourself directly. Funny because Castro Travel also didn't call back on same subject. The travel agencies are worth ZERO help for small trips. Didn't even bother to call back. Totally shameless! And Lynn Young has a LInkedIn profile .... what a load of crock.